Tech Beyond the Hype

8 steps to build a successful AI strategy for your business

Customer AI strategist Bill Schmarzo explains how organizations can successfully implement AI by focusing on people, process and purpose over technology. Continue Reading
By
- Ana Salom-Boira, Editorial manager -- content innovation
Reshaping UX with behavioral data and AI

Companies are using AI to strengthen insights from behavioral data, transforming how they understand and respond to customer interactions. Continue Reading
By
- Ana Salom-Boira, Editorial manager -- content innovation
Overcoming employee burnout: Leadership in the digital age

Break free of the burnout cycle by addressing overwork, prioritizing recovery and fueling teams with the motivation to thrive in the age of digital, sustainable transformation. Continue Reading
By
- Ana Salom-Boira, Editorial manager -- content innovation
Transforming healthcare with artificial intelligence

Discover how applying AI to healthcare can optimize the patient experience, drive efficiencies and reduce the burden of cardiovascular diseases on the global healthcare system. Continue Reading
By
- Ana Salom-Boira, Editorial manager -- content innovation
Impact data powers sustainability strategies for digital age

Unlock new growth potential and sustainability with impact data. Learn more in this podcast. Continue Reading
By
- Ana Salom-Boira, Editorial manager -- content innovation

Tackling business problems with data science

Where's data science heading? Hear how companies are using it after the pandemic, what organizations can do to foster a more diverse data science team and future trends. Continue Reading
By
- Ana Salom-Boira, Editorial manager -- content innovation

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What is network monitoring?
Network monitoring, also frequently called network management, is the practice of consistently overseeing a computer network for ...
What is network automation?
Network automation is a process that uses intelligent software to automate the management, configuration, deployment, testing and...
What is the Universal Service Fund (USF)?
The Universal Service Fund (USF) is a United States government program that supports telecommunications access and affordability ...

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What is Internet Key Exchange (IKE)?
Internet Key Exchange (IKE) is a standard protocol used to set up a secure and authenticated communication channel between two ...
What is a certificate revocation list (CRL) and how is it used?
A certificate revocation list (CRL) is a list of digital certificates that have been revoked by the issuing certificate authority...
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Cryptology is the mathematics, such as number theory and the application of formulas and algorithms, that underpin cryptography ...

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What is blockchain? Definition, examples and how it works
Blockchain is a distributed ledger technology (DLT) that's shared across a network of computers to keep a digital record of ...
What is nearshore outsourcing and how does it work?
Nearshore outsourcing is the practice of getting work done or services performed by people in neighboring countries rather than ...
What is the Semantic Web? Definition, history and timeline
The Semantic Web is a vision for linking data across webpages, applications and files.

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What is employee self-service (ESS)?
Employee self-service (ESS) is a widely used human resources technology that enables employees to perform many job-related ...
What is DEI? Diversity, equity and inclusion explained
Diversity, equity and inclusion is a term used to describe policies and programs that promote the representation and ...
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Payroll software automates the process of paying salaried, hourly and contingent employees.

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What is interactive voice response (IVR)?
Interactive voice response (IVR) is an automated telephony system that interacts with callers, gathers information and routes ...
What is an AI assistant?
An AI assistant, or digital assistant, is software that uses artificial intelligence to understand natural language voice ...
What is a chief experience officer (CXO)?
A chief experience officer (CXO) is an executive in the C-suite who ensures positive interactions with an organization's ...

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