Resources

Here you'll find information on emerging technologies and trends, careers in technology and how businesses can use technology to be more successful.

Business strategies

Learn the best ways to manage technology resources and staff to improve productivity and achieve business goals.
Career resources

Find the latest career information including certification and training programs and top skills for advancement.
Emerging tech

Learn about trending technologies and how their adoption is poised to affect businesses and users.
Tech explainers

Read in-depth guides to the most important technologies affecting organizations and individuals.

What is Cisco Performance Routing (PfR)?
Cisco Performance Routing (PfR) is a way of sending network packets based on intelligent path control.
What is a MAC address and how do I find it?
A MAC address (media access control address) is a 12-digit hexadecimal number assigned to each device connected to the network.
What is cloud networking?
Cloud networking is a type of IT infrastructure in which the cloud hosts some or all of an organization's networking resources.

Search Security

What is endpoint detection and response (EDR)?
Endpoint detection and response (EDR) is a system that gathers and analyzes security threat-related information from computer ...
What is Common Vulnerabilities and Exposures (CVE)?
Common Vulnerabilities and Exposures (CVE) is a publicly listed catalog of known security threats.
What is a whaling attack (whaling phishing)?
A whaling attack, also known as 'whaling phishing' or a 'whaling phishing attack,' is a specific type of phishing attack that ...

Search CIO

What is qualitative data?
Qualitative data is descriptive information that focuses on concepts and characteristics, rather than numbers and statistics.
What is a learning management system (LMS)?
A learning management system (LMS) is a software application or web-based technology used to plan, implement and assess a ...
What is a PMO (project management office)?
A project management office (PMO) is a group, agency or department that defines and maintains the standards of project management...

What is employee self-service (ESS)?
Employee self-service (ESS) is a widely used human resources technology that enables employees to perform many job-related ...
What is DEI? Diversity, equity and inclusion explained
Diversity, equity and inclusion is a term used to describe policies and programs that promote the representation and ...
What is payroll software?
Payroll software automates the process of paying salaried, hourly and contingent employees.

What is a chief experience officer (CXO)?
A chief experience officer (CXO) is an executive in the C-suite who ensures positive interactions with an organization's ...
What is contact center infrastructure?
A contact center infrastructure (CCI) is a framework composed of the physical and virtual resources that a contact or call center...
What is speech recognition?
Speech recognition, or speech-to-text, is the ability of a machine or program to identify words spoken aloud and convert them ...

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