A network interface card (NIC) is a hardware component, typically a circuit board or chip, installed on a computer so it can ...
A network node is a connection point in a communications network.
A rootkit is a program or a collection of malicious software tools that give a threat actor remote access to and control over a ...
Copyright is a legal term describing ownership or control of the rights to use and distribute certain works of creative ...
A think tank is an organization that gathers a group of interdisciplinary scholars to perform research around particular policies...
Emotional intelligence (EI) is the area of cognitive ability that facilitates interpersonal behavior.
Gamification is a strategy that integrates entertaining and immersive gaming elements into nongame contexts to enhance engagement...
Employee self-service (ESS) is a widely used human resources technology that enables employees to perform many job-related ...
Voice of the customer (VOC) is the component of customer experience (CX) that focuses on customer needs, wants, expectations and ...
High-touch customer service is a category of contact center interaction that requires human interaction.