A protocol data unit (PDU) is the basic unit of exchange between entities that communicate with a specified networking protocol.
Nessus is a platform developed by Tenable that scans for security vulnerabilities in devices, applications, operating systems, ...
Defense in depth is a cybersecurity strategy that uses multiple security measures to protect an organization's networks, systems ...
Social engineering is an attack vector that relies heavily on human interaction and often involves psychological manipulation of ...
Agreed-upon procedures are a standard a company or client outlines in an engagement letter or other written agreement when it ...
Cognitive automation describes diverse ways of combining artificial intelligence (AI) and process automation capabilities to ...
Employee self-service (ESS) is a widely used human resources technology that enables employees to perform many job-related ...
Diversity, equity and inclusion is a term used to describe policies and programs that promote the representation and ...
High-touch customer service is a category of contact center interaction that requires human interaction.
CRM (customer relationship management) is the combination of practices, strategies and technologies that companies use to manage ...