Cisco Performance Routing (PfR) is a way of sending network packets based on intelligent path control.
A MAC address (media access control address) is a 12-digit hexadecimal number assigned to each device connected to the network.
Common Vulnerabilities and Exposures (CVE) is a publicly listed catalog of known security threats.
A whaling attack, also known as 'whaling phishing' or a 'whaling phishing attack,' is a specific type of phishing attack that ...
Qualitative data is descriptive information that focuses on concepts and characteristics, rather than numbers and statistics.
A learning management system (LMS) is a software application or web-based technology used to plan, implement and assess a ...
Employee self-service (ESS) is a widely used human resources technology that enables employees to perform many job-related ...
Diversity, equity and inclusion is a term used to describe policies and programs that promote the representation and ...
A contact center infrastructure (CCI) is a framework composed of the physical and virtual resources that a contact or call center...
Speech recognition, or speech-to-text, is the ability of a machine or program to identify words spoken aloud and convert them ...