Software applications

Definitions related to software applications, including tech terms about software programs for vertical industries and words and phrases about software development, use and management.

workload - In computing, a workload is typically any program or application that runs on a computer.
WS-AtomicTransaction (WS-AT) - WS-AtomicTransaction, also called Web Services Atomic Transaction or WS-AT, is a specification that defines how single transactions are carried out based on WS-Coordination and WS-Transaction, companion specifications for information exchange in business processes.
WSTx (Web Services Transactions) - WSTx (Web Services Transaction) is a set of XML markup specifications designed to permit the use of open, standard protocols for secure, reliable transactions across the Web.
WYSIWYG (what you see is what you get) - WYSIWYG (pronounced wiz-ee-wig) is a type of editing software that allows users to see and edit content in a form that appears as it would when displayed on an interface, webpage, slide presentation or printed document.
XML (Extensible Markup Language) - XML (Extensible Markup Language) is used to describe data.
Yellowdog Updater, Modified (YUM) - Yellowdog Update, Modified (YUM) is a program that manages installation, updates and removal for Red Hat package manager (RPM) systems.

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What is network scanning? How to, types and best practices
Network scanning is a procedure for identifying active devices on a network by employing a feature or features in the network ...
What is wavelength?
Wavelength is the distance between identical points, or adjacent crests, in the adjacent cycles of a waveform signal propagated ...
subnet (subnetwork)
A subnet, or subnetwork, is a segmented piece of a larger network. More specifically, subnets are a logical partition of an IP ...

What is endpoint security? How does it work?
Endpoint security is the protection of endpoint devices against cybersecurity threats.
What is cyber attribution?
Cyber attribution is the process of tracking and identifying the perpetrator of a cyberattack or other cyber operation.
What is SSH (Secure Shell) and How Does It Work?
SSH (Secure Shell or Secure Socket Shell) is a network protocol that gives users -- particularly systems administrators -- a ...

CIO

What is transfer learning?
Transfer learning is a machine learning (ML) technique where an already developed ML model is reused in another task.
What is ROI? How to calculate return on investment
Return on investment (ROI) is a crucial financial metric investors and businesses use to evaluate an investment's efficiency or ...
What is corporate social responsibility (CSR)?
Corporate social responsibility (CSR) is a strategy undertaken by companies to not just grow profits, but also to take an active ...

What is DEI? Diversity, equity and inclusion explained
Diversity, equity and inclusion is a term used to describe policies and programs that promote the representation and ...
What is payroll software?
Payroll software automates the process of paying salaried, hourly and contingent employees.
organizational network analysis (ONA)
Organizational network analysis (ONA) is a quantitative method for modeling and analyzing how communications, information, ...

Customer Experience

What is a 360-degree customer view?
The 360-degree customer view is a comprehensive approach to understanding customers by compiling their individual data from ...
What are virtual agents and how are they being used?
A virtual agent -- sometimes called an intelligent virtual agent (IVA) -- is a software program or cloud service that uses ...
What is first call resolution (FCR)?
First call resolution (FCR) is when contact center agents properly address a customer's needs the first time they call so there ...

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