Managed network services are networking applications, functions and services that a managed service provider (MSP) remotely ...
A network interface card (NIC) is a hardware component, typically a circuit board or chip, installed on a computer so it can ...
A rootkit is a program or a collection of malicious software tools that give a threat actor remote access to and control over a ...
Copyright is a legal term describing ownership or control of the rights to use and distribute certain works of creative ...
ICT (information and communications technology) is the infrastructure and components that enable modern computing.
A think tank is an organization that gathers a group of interdisciplinary scholars to perform research around particular policies...
Gamification is a strategy that integrates entertaining and immersive gaming elements into nongame contexts to enhance engagement...
Employee self-service (ESS) is a widely used human resources technology that enables employees to perform many job-related ...
Voice of the customer (VOC) is the component of customer experience (CX) that focuses on customer needs, wants, expectations and ...
High-touch customer service is a category of contact center interaction that requires human interaction.