IT management

Learn about the core elements of IT management, including operations, tech support and personal computing, as well as terms related to IT careers, certifications and project management.

Certifications

This glossary contains definitions related to IT Certifications.

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IT career paths

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IT Operations

Terms related to the processes and services implemented and managed by an organization’s information technology (IT) department. Topics covered include systems management, configuration management, API management and DevOps, as well as real-time performance monitoring and management.

  • What is the Unified Extensible Firmware Interface (UEFI)?

    Unified Extensible Firmware Interface (UEFI) is a specification for a software program that connects a computer's firmware to its operating system (OS).

  • What is firmware?

    Firmware is a type of software program embedded into hardware devices to help them function smoothly and effectively.

  • What is Jira?

    Jira is an application lifecycle management (ALM) and Agile project management tool from Atlassian.

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Personal computing

Terms related to personal computers, including definitions about computers sold as consumer products and words and phrases about laptops, tablets and smartphones.

  • What is a server?

    A server is a computer program or device that provides a service to another computer program and its user, also known as the client.

  • cryptocurrency

    Cryptocurrency is a digital form of currency that uses cryptography to secure the processes involved in generating units, conducting transactions and verifying the exchange of currency ownership.

  • What is a spam trap?

    A spam trap is an email address that's used to identify and monitor spam email. It's also a type of honeypot because it uses a fake email address to bait spammers.

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Project management

Terms related to project management, including definitions about project management methodologies and tools.

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Technical support

Terms related to computer fundamentals, including computer hardware definitions and words and phrases about software, operating systems, peripherals and troubleshooting.

  • What is a server?

    A server is a computer program or device that provides a service to another computer program and its user, also known as the client.

  • What is quantum computing? How it works and examples

    Quantum computing is an area of computer science focused on the development of computers based on the principles of quantum theory.

  • What is data?

    In computing, data is information translated into a form that is efficient for movement or processing.

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