Business software

HR management

• What is a learning management system (LMS)?

  A learning management system (LMS) is a software application or web-based technology used to plan, implement and assess a specific learning process.

• What is Salesforce Work.com?

  Salesforce Work.com is a set of solutions from Salesforce that enable organizations to simplify return-to-work processes, maintain safe workplace operations, assess and promote employee health, safety and well-being, and communicate with customers in an open, honest, trustworthy manner.

• What is ESG (environmental, social and governance)?

  Environmental, social and governance (ESG) is a framework used to assess an organization's business practices and performance on various sustainability and ethical issues.

Marketing and CX

Terms related to business software, including definitions about billing and words and phrases about supply chain, CRM, POS, ERP, accounting, payroll and inventory.

• What is SAP Plant Maintenance (PM)?

  SAP Plant Maintenance (PM) is a component of SAP ERP Central Component (ECC) that helps businesses support and maintain equipment and systems.

• What is SAP Quality Management (QM)?

  SAP Quality Management (QM) is a component of SAP ERP Central Component (ECC) that helps businesses implement and run quality control (QC) processes.

• What is contact center infrastructure?

  A contact center infrastructure (CCI) is a framework composed of the physical and virtual resources that a contact or call center facility needs to operate effectively.

Microsoft

Definitions for Microsoft Windows, including terms about bugs or patches and words and phrases about Microsoft operating systems.

• What is Microsoft Copilot? In-depth guide to versions and uses

  Microsoft Copilot is an artificial intelligence (AI)-powered chat service that integrates with many other Microsoft applications and services to support user efficiency and productivity.

• What is an operating system (OS)?

  An operating system (OS) is the program that, after being initially loaded into the computer by a boot program, manages all the other application programs in a computer.

• What is remote desktop protocol (RDP)?

  Remote desktop protocol (RDP) is a secure network communications protocol developed by Microsoft.

Software applications

Definitions related to software applications, including tech terms about software programs for vertical industries and words and phrases about software development, use and management.

• What is speech recognition?

  Speech recognition, or speech-to-text, is the ability of a machine or program to identify words spoken aloud and convert them into readable text.

• What is Microsoft Copilot? In-depth guide to versions and uses

  Microsoft Copilot is an artificial intelligence (AI)-powered chat service that integrates with many other Microsoft applications and services to support user efficiency and productivity.

• What is named entity recognition (NER)?

  Named entity recognition (NER) is a natural language processing (NLP) method that extracts information from text.