Cloud computing
Terms related to cloud computing, including definitions about on-demand, distributed computing and words and phrases about software-as-a-service, infrastructure-as-a-service and storage-as-a-service.
Search Networking
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What is a programmable network (network programmability)?
A programmable network is one in which software that operates independently of network hardware handles the behavior of network ...
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What is the data link layer in the OSI model?
The data link layer is the protocol layer in a program that handles how data moves in and out of a physical link in a network.
Search Security
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What is a hacker?
A hacker is an individual who uses computer, networking or other skills to overcome a technical problem.
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What is a web application firewall (WAF)? WAF explained
A web application firewall (WAF) is a firewall that is meant to protect web applications against common web-based threats.
Search CIO
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What is ICT (information and communications technology)?
ICT (information and communications technology) is the infrastructure and components that enable modern computing.
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What is a think tank?
A think tank is an organization that gathers a group of interdisciplinary scholars to perform research around particular policies...
Search HRSoftware
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What are performance appraisals? A how-to guide for managers
A performance appraisal is the structured practice of regularly reviewing an employee's job performance.
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What is gamification? How it works and how to use it
Gamification is a strategy that integrates entertaining and immersive gaming elements into nongame contexts to enhance engagement...
Search Customer Experience
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What is quality of experience (QoE or QoX)?
Quality of experience (QoE or QoX) is a measure of the overall level of a customer's satisfaction and experience with a product ...
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What is voice of the customer? A guide to VOC Strategy
Voice of the customer (VOC) is the component of customer experience (CX) that focuses on customer needs, wants, expectations and ...