Features

Features

• 10 top customer experience certification programs

  Several organizations offer customer experience certifications, including CXPA, Medallia, Forrester and the Customer Service Institute of America.  Continue Reading

• The new social media landscape in 2023 and how to navigate it

  Navigating the changing social media landscape can be challenging. Stay adaptable in the evolving digital environment with goal setting, engagement and mindful communication.  Continue Reading

• Reddit pricing: API charge explained

  Providing a free API was becoming costly for Reddit. Enterprise-scale developers now have to pay for access to Reddit's data.  Continue Reading

• The history and evolution of social media explained

  From the early days of AOL and MySpace to today's giants YouTube, Facebook and TikTok, social media has evolved into a critical part of modern culture worldwide.  Continue Reading

• 8 top marketing certifications and courses for 2023

  In 2023, marketers seek certifications to stay updated and gain an edge. By staying current on trends, they differentiate themselves and bring value to teams and customers.  Continue Reading

• Model collapse explained: How synthetic training data breaks AI

  Without human-generated training data, AI systems malfunction. This could be a problem if the internet becomes flooded with AI-generated content.  Continue Reading

• Pros and cons of cryptocurrency

  Cryptocurrency benefits include decentralization, lower transaction fees and inflation protection. But it also comes with some challenges.  Continue Reading

• Facing the edge: The glass cliff at a glance

  Being aware of the glass cliff is vital to preventing it. Understanding and recognizing these harmful situations can help mitigate the negative consequences female leaders face.  Continue Reading

• How AI in marketing can empower creativity

  'Marketing Artificial Intelligence' co-author Paul Roetzer explains why and how AI can change marketing and gives insight into how marketing professionals can prepare.  Continue Reading

• The Great Resignation: Everything you need to know

  Many people are leaving their jobs for greener pastures in what is known as the Great Resignation.  Continue Reading

• Artificial intelligence glossary: 60+ terms to know

  AI is moving fast and can be hard to keep up in real time. Use this glossary as a reference for AI terms.  Continue Reading

• 5 skills needed to become a prompt engineer

  With the rise of generative AI, prompt engineer has emerged as a new role. Desired skills include refining prompts, analyzing AI output and ensuring alignment with business goals.  Continue Reading

• What is crypto winter? Everything you need to know

  The current decline of the cryptocurrency market can be defined as a 'crypto winter.' While it's unknown how long one can last, there are steps investors can take to weather it.  Continue Reading

• Blockchain terminology: A glossary for beginners

  Blockchain terminology can be difficult to understand, especially for those new to the technology. This glossary can help beginners learn about the basics of blockchain.  Continue Reading

• Decentralized finance vs. centralized finance: What's the difference?

  When it comes to buying and selling cryptocurrency, exchanges follow a centralized or decentralized approach. Learn about the advantages and disadvantages of CeFi and DeFi methods.  Continue Reading

• 11 organizations that support LGBTQ+ workers in tech

  These organizations empower the LGBTQ+ community by providing job and networking opportunities, meetups, education and advocacy. Learn more about the benefits they offer.  Continue Reading

• The impact of AI on social media

  The newfound potential of AI -- especially with the recent explosion of generative AI models -- is affecting how humans interact and publish media online.  Continue Reading

• 70-plus common business abbreviations to know

  Some common abbreviations and acronyms include PTO, SMART and WFH.  Continue Reading

• 7 must-have skills for customer experience professionals

  CX professionals must seek to understand customer problems and perspectives, so they need skills in communication, data collection, relationship building and empathy.  Continue Reading

• Top 7 must-have IoT skills to boost your career

  The internet of things is growing rapidly and becoming increasingly complex. IoT professionals will need an array of skills to succeed as this trend continues.  Continue Reading

• Tech shame explained: Everything you need to know

  Combat tech shame at work and create an inclusive culture. Address knowledge gaps, provide training and foster open communication to boost productivity and engagement.  Continue Reading

• 7 must-have blockchain developer skills

  Successfully navigating the many roles and responsibilities of a blockchain developer requires specialized skills ranging from cryptography, to smart contracts, to web development.  Continue Reading

• World's 10 best cities for tech workers

  Explore the key characteristics that make each city stand out, such as high pay, low cost of living, job opportunities and innovation.  Continue Reading

• Paid verification explained: Everything you need to know

  Meta and Twitter offer users the option to pay for a verified badge. This has sparked debates about fairness and the potential for increased fake accounts.  Continue Reading

• Tips and tools to help you write emails with AI

  Emails can be taxing, but are vital to give the right impression. Using concise text and the right tone can make all the difference, and AI can help make the email process easier.  Continue Reading

• Generational marketing explained: Everything you need to know

  Marketers need to meet consumers on the platforms with which they are most comfortable, whether that be print, digital or a combination of the two.  Continue Reading

• Protestware explained: Everything you need to know

  Developers use protestware technology to drive points home; some arrives as messages of defiance, others with malicious intent.  Continue Reading

• Why you need an AI ethics committee

  Businesses are using AI in many new ways. Learn how an AI ethics committee can help mitigate the risk of implementing enterprise AI.  Continue Reading

• Bleisure travel explained: Everything you need to know

  Popular bleisure travel destinations include San Francisco, Tokyo and Melbourne.  Continue Reading

• Proximity bias explained: Everything you need to know

  Proximity bias is an emerging type of cognitive bias that threatens remote workers. Learn how to mitigate this mindset based on outmoded standards.  Continue Reading

• Google algorithms explained: Everything you need to know

  There are petabytes of information on Google, and its algorithm is the engine that organizes it all.  Continue Reading

• 9 essential social media guidelines for employees

  Social media posts can go viral in seconds. Some guidelines can help both employees and companies understand online expectations.  Continue Reading

• 11 computer networking conferences in 2023

  Conferences are the best place to learn about the cutting edge and networks with other professionals.  Continue Reading

• 11 cybersecurity tips for business travelers

  Don't put your sensitive information at risk when you travel. Learn how to take a few extra precautions with these cybersecurity tips.  Continue Reading

• 11 TikTok alternatives to check out in 2023

  TikTok wasn't the first of its kind, and it won't be the last. Check out these alternatives.  Continue Reading

• Tim Berners-Lee's Solid explained: What you need to know

  Data ownership, independence and portability return to users with Solid's premise, but the platform needs third-party business and developer support to survive, then thrive.  Continue Reading

• 8 organizations that promote women in STEM

  Learn how eight organizations are supporting women in science, technology, engineering and math.  Continue Reading

• Top 9 cryptocurrency hacks of 2022

  Top 9 cryptocurrency hacks of 2022  Continue Reading

• 20 social media terms to know

  Social media marketing can be an easy way to reach consumers and build brand awareness. Check out this glossary to understand popular social media terms.  Continue Reading

• Techno-nationalism explained: What you need to know

  Techno-nationalism changes the way providers do business and the way users interact with tech.  Continue Reading

• 5 ways to boost morale during Employee Spirit Month

  Some ways to keep employee morale high include giving recognition, planning a team activity and offering incentives.  Continue Reading

• Healthcare Strategies: Improving Pharmaceutical Partnerships

  Host Alivia Kaylor interviews two Walgreens employees about specialty pharmacies providing personalized care through digital tools.  Continue Reading

• Top 9 most influential women in technology

  While there are still fewer women than men in the science and technology industries today, the gap is closing. Here are some top women in tech of note.  Continue Reading

• Flipper Zero explained: What to know about the viral hacker tool

  The hacking tool blew up on TikTok. Unlike other TikTok trends, it is a powerful tool that can be used by serious pen testers and a learning device for new hackers.  Continue Reading

• Deinfluencing explained: Everything you need to know

  The influencer market tells people about the latest trends and shows them products to purchase. But some influencers -- deinfluencers -- are trying to stop overconsumption.  Continue Reading

• Pig butchering scam explained: Everything you need to know

  People wanting to make money on the cryptocurrency market are becoming targets for scammers. Scammers are even looking for their next victim through dating and social media apps.  Continue Reading

• 10 open source coding books to read in 2023

  Open source technology and programming languages are the foundation of modern software development. Use these books to take advantage of all that open source software has to offer.  Continue Reading

• What to do after a layoff: Everything you need to know

  Layoffs often happen suddenly for reasons outside your control. If they happen, focus on what you can control.  Continue Reading

• Rolling recession explained: Everything you need to know

  Talks of a looming recession and tech layoffs dominated the news in 2022 and 2023, but job and spending reports have outpaced predictions. Enter the term 'rolling recession.'  Continue Reading

• 8 best password managers of 2023

  A dedicated tool can help simplify password management and improve online security for individuals and enterprises alike.  Continue Reading

• Web 2.0 vs. Web 3.0 vs. Web 1.0: What's the difference?

  It's important to know what might happen in the evolution from Web 2.0 to Web 3.0. Learn their differences and how the original web laid the groundwork for the internet's future.  Continue Reading

• 6 best cross-chain bridges in 2023

  Multichain, Celer cBridge and Portal Token Bridge are just a few of the cross-chain bridges available today.  Continue Reading

• Cryptocurrency and taxes explained: What you need to know

  Cryptocurrency is not treated the same as other currency when it comes to taxes. Since the government classifies cryptocurrency as an asset, there are some important guidelines.  Continue Reading

• Digital minimalism explained: Everything you need to know

  Digital minimalism is a way to engage with consumer technology that prioritizes focused, intentional use of technology to limit distraction.  Continue Reading

• Web 3.0 business opportunities, ideas and what to expect

  Web 3.0 is emerging as the next evolution of the internet. Here's how it could impact business models and provide new opportunities from greater transparency and efficiency.  Continue Reading

• 10 best entry-level tech jobs in 2023

  There are tech jobs for people with all backgrounds and experience levels. The technology field is changing, and there are several career paths to consider.  Continue Reading

• 10 best cybersecurity podcasts to check out

  Cybersecurity podcasts are an excellent way to raise cybersecurity awareness. Discover the top 10 cybersecurity podcasts and learn how to select the best ones for your playlist.  Continue Reading

• How AI and marketing will influence our future

  AI changes marketing strategies by using predictive analytics and automating some time-consuming tasks to increase efficiency; however, there are considerations as you adopt AI.  Continue Reading

• How common is commonsense AI?

  'Machines like Us' co-author Ron Brachman explains what it would take to build common sense into AI systems and the benefits of doing so.  Continue Reading

• How is cryptocurrency valued?

  Because cryptocurrency is not regulated, several factors affect its value, including demand, utility, competition and mining.  Continue Reading

• 8 coding books to read in 2023

  Coding books are a great learning resource for developers of all skill levels and backgrounds, offering authoritative and comprehensive coverage of a specific topic area.  Continue Reading

• Digilantism explained: Everything you need to know

  With the rise of digital communications, some people turn to digilantism for justice and support. Here is how digilantism is used to gain advocacy for various causes.  Continue Reading

• 5 ethical issues in marketing to avoid

  Marketing is about attracting customers and making sales. However, there are some unethical advertising and promotion tactics that may cause people to mistrust your brand.  Continue Reading

• 9 resolutions for businesses going green in 2023

  Customers are concerned about the environment and may consider a company's impact. Using small steps, companies can improve their sustainability and lessen their carbon footprint.  Continue Reading

• 2022 year in review: Top business topics

  The business world saw changes in 2022. Themes -- such as the rise and fall of cryptocurrency, changes to social media and navigating employment -- are all included in this review.  Continue Reading

• 7 tips for hiring during a recession

  While budgets are tightened during economic downturns, recruiting may still be necessary. Here are some tips.  Continue Reading

• 5 workplace ergonomic tools to improve employee experience

  Ergonomic technology offers employees a better and more comfortable working environment. These workplace ergonomics can improve employee experience and increase productivity.  Continue Reading

• Generalist vs. specialist: What's the difference?

  Generalists have a wide spectrum of knowledge, while specialists are subject matter experts in their areas of study. Learn if employers prefer one type over the other.  Continue Reading

• Data drives corporate social responsibility in tourism

  Mohammed El Amine Abdelli explains the tourism industry's need for a corporate social responsibility framework in his book 'Sustainability, Big Data, and Corporate Social Responsibility.'  Continue Reading

• 7 reasons why websites crash

  There are several reasons a website can crash, including broken code, malicious attacks and hosting errors. Another big reason websites can go down is massive traffic.  Continue Reading

• 8 communication and collaboration books to read in 2022

  Communication and collaboration tools are more important than ever as the workforce shifts to hybrid and remote work. Check out these books to learn more.  Continue Reading

• Top 9 performance review questions and answers

  During performance review sessions, managers need to prepare the right questions for conversations with employees on the past year, career paths and goals for the upcoming year.  Continue Reading

• Mobile website vs. app: What's the difference?

  As mobile usage continues to grow, apps and mobile websites can help you connect with customers. A mobile website has a broader reach, but an app allows more interaction.  Continue Reading

• The history of cloud computing explained

  Cloud computing has evolved significantly from its origins to become an essential service that many modern organizations rely on today.  Continue Reading

• 10 best practices to make a mobile-friendly website

  By adopting practices such as building a responsive layout and decluttering design, you can improve mobile user experience and rank higher in search engines.  Continue Reading

• 15 highest-paying IT certifications in 2022

  AWS Certified Solutions Architect -- Professional tops the list of highest-paying certifications.  Continue Reading

• Gig economy vs. creator economy: What's the difference?

  With digital platforms and work flexibility, people are finding new ways to earn money. Two types of economies -- gig and creator -- offer alternative ways to make an income.  Continue Reading

• 10 tech jobs that don't require a degree

  Not all tech jobs require a college degree. Some of these jobs -- such as network engineer, cybersecurity analyst and web developer -- are in high demand and offer online training.  Continue Reading

• 8 cybersecurity books to read in 2023

  Brush up on your cybersecurity skills by picking up one of these titles.  Continue Reading

• 9 workplace diversity books to read in 2022

  Learn to create and foster an inclusive culture for innovation and a sense of belonging for all employees.  Continue Reading

• 6 reasons why diversity in STEM is important

  Diversity in STEM industries brings together different perspectives, creates a better experience and generates better results.  Continue Reading

• 6 reasons a business impact analysis is important

  BIA predicts the many consequences of business disruptions. It can minimize business risks and ensure business continuity in the face of critical emergencies and disruptions.  Continue Reading

• Ghost jobs explained: Everything you need to know

  Companies leave job postings open after hiring or create listings with no intention to hire. Known as ghost jobs, companies use these postings to gauge the talent pool.  Continue Reading

• The history and evolution of zero-trust security

  Before zero-trust security, enterprise insiders were trusted and outsiders weren't. Learn about the history of zero trust and the public and private sector efforts to adopt it.  Continue Reading

• Top 12 best cities for tech jobs in 2022

  Silicon Valley isn't the only tech hotspot in the United States. Here are some other cities where professionals are flocking for jobs in the technology sector.  Continue Reading

• 9 dos and don'ts for training a chatbot

  Chatbots can improve the user experience by helping customers with simple requests. But, without proper training, chatbots can frustrate the user and leave a bad impression.  Continue Reading

• 8 ways to improve your search engine ranking

  Through processes such as keyword research, on-page SEO practices and ensuring a page is mobile-friendly, a website can appear higher in the search engine rankings.  Continue Reading

• FinOps vs. RevOps: What's the difference?

  While FinOps and RevOps are similar, they help businesses improve spending in different ways. Learn about how these business initiatives compare.  Continue Reading

• Climate tech vs. clean tech: What's the difference?

  Businesses and consumers are becoming more concerned with environmental effects -- and how they can make changes or use clean tech and climate tech to make a difference.  Continue Reading

• Digital wellness tips for a positive employee experience

  Taking a break from the digital world can refresh employees and promote a healthy work-life balance.  Continue Reading

• Web 2.0 vs. Web 3.0: How do they compare?

  Review how Web 2.0 and Web 3.0 compare, including their key differences and effects on the World Wide Web.  Continue Reading

• 6 trends in recruiting technologies

  Recruiting continues to evolve along with technology and the increase in remote work. With innovative recruiting methods, companies can stand out and attract new talent.  Continue Reading

• Funny JavaScript for programmers who love literature

  Learn about the book 'If Hemingway Wrote JavaScript' by Angus Croll and how JavaScript gives programmers the ability to create interactive code.  Continue Reading

• WorkTech explained: Everything you need to know

  With the shift to remote jobs, WorkTech helps improve the employee experience by making all collaboration, productivity and HR tools easily accessible from one location.  Continue Reading

• How much can a bad review hurt your business?

  Companies may wonder how bad reviews can hurt their business. A few bad reviews are not necessarily harmful but can present ways to improve and highlight customer service.  Continue Reading

• Humorous AI is a riddle worth solving

  Learn why Tony Veale -- author of the book 'Your Wit is my Command' -- believes comedic machines could change the world for the better.  Continue Reading

• FinOps vs. DevOps: What's the difference?

  While they might seem inherently different, both FinOps and DevOps encourage practices to improve business efficiency and success. Review the concepts and how they compare.  Continue Reading

• 9 types of video marketing for businesses to reach customers

  Videos continue to dominate as more people are watching them than ever before. Video marketing offers various ways for companies to boost their brand and connect with customers.  Continue Reading

• 6 differences between solopreneurs and entrepreneurs

  Solopreneurs and entrepreneurs may seem similar, but there are some key differences. The main distinction is how they run the business, such as delegating or working alone.  Continue Reading

• Passkey vs. password: What is the difference?

  Companies are turning to passkeys as a secure login for consumers. Passkeys make it more difficult for thieves to steal information, and they are also more convenient for users.  Continue Reading