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An explanation of personally identifiable information

Everyone has personally identifiable information -- some of it sensitive and some of it not. Keeping PII safe is important, since bad actors can use it for malicious ends.

An explanation of software-as-a-service (SaaS)

Software-as-a-service is a way for organizations to rent cloud computing services rather than buy and own applications. It has both advantages and disadvantages.

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Top 5 quantum computing certifications in 2025

Quantum computing is advancing quickly, and completing a certification boosts employability and helps to stay ahead of the curve.

10 customer experience conferences to attend in 2025

A good way to stay on top of customer experience advancements and trends is to attend industry conferences.

In-Depth Guides

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Tech News

Anthropic's early lawsuit win pushes courts forward on fair use

The judge's ruling shows the complexity of bringing a lawsuit against model providers and the need for clarity on fair use in the age of generative ...

Ambient AI scribes reduce burnout, but cost impact uncertain

Ambient AI scribes reduce clinician burnout and improve patient experience, but their ROI and cost-effectiveness are unclear, a new PHTI report shows.

Bluesky, Squarespace pros give incident, project postmortems

Bluesky saw a massive surge in requests per second after the 2024 U.S. election, while Squarespace engineers had 10 months to migrate 9 million ...

Medicare Advantage enrollment slows, increasing 3.9%

Strong market headwinds dampened Medicare Advantage enrollment during the 2024 annual enrollment period but growth in MA and SNP plans remains strong...