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Top 10 customer experience management software for 2026

Customer experience management software is packed with features to improve customer service. Several platforms are available; find the right one for your CX team.

10 top AI jobs in 2026

In 2026, companies are looking for AI expertise backed by experience. Learn about the top 10 AI jobs, the skills they require and the industries that are driving AI adoption.

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Top 10 AI certifications and courses for 2026

As AI adoption accelerates, AI certifications and courses have proliferated. These offerings here go beyond the basics, deepening your knowledge of this rapidly evolving technology.

35 AI content generators to explore in 2026

Stay abreast of the growing selection of artificially generated media that businesses can use to produce text, images, music and code.

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Tech News

Revenue cycle leaders set sights on improving patient experience

Improving patient experience surpassed increasing revenue for the first time, indicating a shift in revenue cycle strategy in 2026.

Patient portal 'techquity' elusive, digital divide remains

The patient portal digital divide might perpetuate disparities in certain health outcomes, researchers said.

Slackbot's agentic AI makeover gives users their copilot

Slack's chat assistant morphs into an agent.

Trust concerns hinder agentic AI adoption, orchestration

Despite significant investment, most pharmaceutical and life sciences companies are struggling to bring agentic AI into production, a new report says.