Archive

2024 Stories

• October 16, 2024 16Oct2024 Definição

  What is monolithic architecture in software?

  Monolithic architecture is the traditional unified model for the design of a software program. Continue Reading

• October 15, 2024 15Oct2024 Definição

  What is contract lifecycle management?

  Contract lifecycle management (CLM) is a systematic approach to managing a business contract at each stage. Continue Reading

• October 15, 2024 15Oct2024 Definição

  What is a command prompt?

  A command prompt is the input field in a text-based user interface screen for an operating system (OS) or program. Continue Reading

• October 15, 2024 15Oct2024 Definição

  What is programmatic advertising and how does it work?

  Programmatic advertising is a data-driven method that automates the process of buying and selling digital advertisements. Continue Reading

• October 11, 2024 11Oct2024 Definição

  What are CPE (continuing professional education) credits?

  Continuing professional education, or CPE, credit is a term referring to the points professionals receive for participating in specialized training in IT and other fields. Continue Reading

• October 11, 2024 11Oct2024 Definição

  What are AI hallucinations and why are they a problem?

  An AI hallucination is when a large language model (LLM) powering an artificial intelligence (AI) system generates false information or misleading results, often leading to incorrect human decision-making. Continue Reading

• October 10, 2024 10Oct2024 Definição

  What is a third-party cookie?

  A third-party cookie is a cookie that's placed on a user's device -- computer, cellphone or tablet -- by a website from a domain other than the one the user is visiting. Continue Reading

• October 10, 2024 10Oct2024 Definição

  What is threat intelligence?

  Threat intelligence, also known as cyberthreat intelligence, is information gathered from a range of sources about current or potential attacks against an organization. Continue Reading

• October 10, 2024 10Oct2024 Definição

  What is the risk-reward ratio?

  The risk-reward ratio, also known as a risk-return ratio, is a mathematical calculation investors use to measure the expected gains of a given investment against the risk of loss. Continue Reading

• October 10, 2024 10Oct2024 In Depth

  AI engineers: What they do and how to become one

  Learn what it takes to launch a rewarding career as an AI engineer, including required skills, responsibilities, qualifications, educational opportunities and top salaries. Continue Reading

• October 09, 2024 09Oct2024 In Depth

  Google antitrust case explained: What's next?

  A U.S. judge ruled Google violated antitrust laws with an illegal monopoly over online searches -- a landmark decision with major implications for Big Tech and consumer choices. Continue Reading

• October 09, 2024 09Oct2024 Definição

  What is Wi-Fi calling?

  Wi-Fi calling is a voice service that lets users place and receive calls over a wireless internet connection, as opposed to using a cellular signal. Continue Reading

• October 08, 2024 08Oct2024 In Depth

  Visa antitrust lawsuit explained: What happens next

  The DOJ has filed an antitrust lawsuit against Visa, alleging it has unlawfully monopolized the U.S. debit card market, limiting competition and charging exorbitant fees. Continue Reading

• October 08, 2024 08Oct2024 In Depth

  10 top artificial intelligence certifications and courses for 2025

  As AI adoption accelerates, AI certifications and courses have proliferated. These offerings go beyond the basics, deepening your knowledge of this rapidly evolving technology. Continue Reading

• October 07, 2024 07Oct2024 Definição

  Average handle time (AHT): What it is and how to improve it

  Average handle time (AHT) is the average amount of time it takes a call center agent to complete a customer phone call. Continue Reading

• October 07, 2024 07Oct2024 Definição

  Starlink

  Starlink is a satellite internet constellation system that aims to deliver global internet coverage. Continue Reading

• October 03, 2024 03Oct2024 In Depth

  How AI speech recognition shows bias toward different accents

  AI speech recognition systems often struggle to understand certain accents and dialects due to insufficient training data. Continue Reading

• October 03, 2024 03Oct2024 Definição

  What is ESG (environmental, social and governance)?

  Environmental, social and governance (ESG) is a framework used to assess an organization's business practices and performance on various sustainability and ethical issues. Continue Reading

• October 02, 2024 02Oct2024 In Depth

  7 effects of social media on mental health

  Social media is linked to mental health issues, such as anxiety and body image distortion. Setting limits, taking breaks and engaging in offline activities can foster healthier habits. Continue Reading

• October 02, 2024 02Oct2024 In Depth

  10 top AI jobs in 2025

  Heading into 2025, companies are looking for AI expertise backed by experience. Learn about 10 of the top AI jobs, the skills they require and the industries that are driving AI adoption. Continue Reading

• October 02, 2024 02Oct2024 Definição

  What is an ODM (original design manufacturer)?

  An ODM (original design manufacturer) is a company that takes the original specifications of another company or individual and builds the design to the product specifications. Continue Reading

• October 01, 2024 01Oct2024 Definição

  What is nearbound marketing?

  Nearbound marketing is a strategy that capitalizes on partnerships, networks and trusted connections to generate demand from higher-quality leads. Continue Reading

• September 27, 2024 27Sep2024 Definição

  What is AI inference?

  AI inference is the process during which a trained AI model applies its understanding to generate original output in real time. Continue Reading

• September 27, 2024 27Sep2024 In Depth

  How to spot a fake review online

  AI is making fake reviews harder to spot, as they become more convincing. The FTC's new rules target deceptive practices, helping consumers trust reviews before making a purchase. Continue Reading

• September 25, 2024 25Sep2024 Definição

  What is matter?

  Matter is a substance made up of various types of particles that occupies physical space and has inertia. Continue Reading

• September 23, 2024 23Sep2024 Definição

  What is a large action model (LAM)?

  A large action model (LAM) is an AI system that understands queries and responds by taking action. Continue Reading

• September 20, 2024 20Sep2024 Definição

  What is PDCA (Plan, Do, Check, Act)?

  PDCA (Plan, Do, Check, Act, sometimes seen as Plan, Do, Check, Adjust) is a repetitive four-stage model for continuous improvement in business process management. Continue Reading

• September 20, 2024 20Sep2024 In Depth

  13 Black leaders in technology

  Black tech employees are small in number, but there are a number -- past and present -- to celebrate. Continue Reading

• September 19, 2024 19Sep2024 In Depth

  8 largest IT outages in history

  IT outages can be caused by cyberattacks, hardware failure, natural disasters and human error. Learn about some of the biggest outages here. Continue Reading

• September 19, 2024 19Sep2024 Definição

  What is quishing (QR code phishing)?

  QR code phishing, or 'quishing,' is a social engineering phishing attack that intentionally deceives its recipient into scanning a QR code, redirecting the person to a bogus website. Continue Reading

• September 19, 2024 19Sep2024 Definição

  What is pay for performance (P4P)?

  Pay for performance (P4P) in healthcare is a payment model where hospitals, physicians and other healthcare workers are given financial incentives for meeting performance objectives. Continue Reading

• September 17, 2024 17Sep2024 Definição

  What is passive keyless entry (PKE)?

  Passive keyless entry (PKE) is an automotive security system that operates automatically when the user is in proximity to the vehicle, unlocking the door on approach or when the door handle is pulled, and locking it when the user walks away or ... Continue Reading

• September 16, 2024 16Sep2024 Definição

  What is business sustainability?

  Business sustainability, also known as corporate sustainability, is the management of environmental, social and financial concerns by a company to ensure responsible, ethical and ongoing success. Continue Reading

• September 16, 2024 16Sep2024 Definição

  What is social learning theory?

  Social learning theory is the philosophy that people can learn from each other through observation, imitation, modeling and even emotions. Continue Reading

• September 16, 2024 16Sep2024 Definição

  What is skill-based routing (SBR)?

  Skill-based routing (SBR) is a strategy within customer service and contact centers to distribute incoming interactions -- phone calls, chats or emails -- based on the specific skills of the agents. Continue Reading

• September 13, 2024 13Sep2024 Definição

  What is Uber?

  Uber is a transportation and ride-sharing technology company that allows passengers to book rides and drivers to charge fares and get paid via a smartphone app. Continue Reading

• September 13, 2024 13Sep2024 Definição

  What is impedance?

  Impedance, denoted with Z, is an expression of the opposition that an electronic component, circuit or system offers to alternating or direct electric current. Continue Reading

• September 12, 2024 12Sep2024 Definição

  What is secure multiparty computation (SMPC)?

  Secure multiparty computation (SMPC) is a form of confidential computing that protects the privacy and security of systems and data sources, while maintaining the data's integrity. Continue Reading

• September 12, 2024 12Sep2024 Definição

  What is BASIC (Beginner's All-purpose Symbolic Instruction Code)?

  BASIC, short for Beginner's All-purpose Symbolic Instruction Code", is an early programming language that was designed to help non-technical users and students solve easy problems with a computer. Continue Reading

• September 12, 2024 12Sep2024 Definição

  What is SPSS (Statistical Package for the Social Sciences)?

  SPSS (Statistical Package for the Social Sciences), also known as IBM SPSS Statistics since 2009, is a user-friendly software package used for the analysis of statistical data and to make data-driven decisions. Continue Reading

• September 11, 2024 11Sep2024 In Depth

  14 tips for taking exams as an adult learner

  Preparing for IT certification exams as an adult is a different experience. This article offers effective study habits and time management tips for an exam to help you succeed. Continue Reading

• September 11, 2024 11Sep2024 Definição

  Apple

  Apple Inc. (formerly Apple Computer Inc.) is an American computer and consumer electronics company famous for creating the iPhone, iPad and Macintosh computers. Continue Reading

• September 11, 2024 11Sep2024 In Depth

  14 customer experience conferences to attend in 2024

  A good way to stay on top of customer experience advancements and trends is to attend industry conferences. Continue Reading

• September 09, 2024 09Sep2024 Definição

  What is a small language model (SLM)?

  A small language model (SLM) is a generative AI technology similar to a large language model (LLM) but with a significantly reduced size. Continue Reading

• September 09, 2024 09Sep2024 Definição

  What is SaaS sprawl?

  SaaS sprawl is the uncontrolled use of software-as-a-service applications within an organization. Continue Reading

• September 06, 2024 06Sep2024 In Depth

  8 jobs that AI can't replace and why

  AI is sparking concerns of job displacement among workers. While some roles might be at risk of automation, jobs requiring human empathy are unlikely to be replaced by AI. Continue Reading

• September 05, 2024 05Sep2024 Definição

  What is machine code (machine language)?

  Machine code, also known as ‘machine language’ or ‘native code,’ is the elemental language of computers. It is read by the computer’s central processing unit (CPU), is composed of digital binary numbers and looks like a very long sequence of zeros ... Continue Reading

• September 05, 2024 05Sep2024 Definição

  What is machine learning operations (MLOps)?

  Machine learning operations (MLOps) is the development and use of machine learning models by development operations (DevOps) teams. Continue Reading

• September 04, 2024 04Sep2024 Definição

  What is Robotics?

  Robotics is a branch of engineering that involves the conception, design, manufacture and operation of robots. Continue Reading

• September 04, 2024 04Sep2024 Definição

  What is FinOps?

  FinOps -- a combination of the terms finance and DevOps -- is a framework for managing operational costs across an organization, often in conjunction with cloud computing. Continue Reading

• August 29, 2024 29Aug2024 Definição

  What is a transistor?

  A transistor is a miniature semiconductor that regulates or controls current or voltage flow in addition to amplifying and generating these electrical signals and acting as a switch/gate for them. Continue Reading

• August 28, 2024 28Aug2024 In Depth

  Halliburton cyberattack explained: What happened?

  Oil field services provider Halliburton reported on Aug. 23, 2024, that it was the victim of a cyberattack, adding another to the growing list of cyberincidents. Continue Reading

• August 27, 2024 27Aug2024 In Depth

  GPUs vs. TPUs vs. NPUs: Comparing AI hardware options

  Traditional CPUs struggle with complex ML and AI tasks, leading to today's specialized processors -- GPUs, TPUs and NPUs, each tailored to handle specific functions efficiently. Continue Reading

• August 26, 2024 26Aug2024 Video

  An explanation of Apple Intelligence

  Core features of Apple's generative AI tool include natural language understanding, custom image generation and automatic transcription. Continue Reading

• August 26, 2024 26Aug2024 Definição

  AI PC

  An AI PC is a personal computer equipped with hardware and software components to run artificial intelligence (AI) applications and tasks. Continue Reading

• August 23, 2024 23Aug2024 Video

  An explanation of configuration management

  Configuration management has four key benefits -- compliance, consistency, service delivery and security. Continue Reading

• August 22, 2024 22Aug2024 In Depth

  Personalized pricing explained: Everything you need to know

  Personalized pricing is a strategy that sets different prices for the same product based on a customer's purchase history, location and browsing behavior. Continue Reading

• August 22, 2024 22Aug2024 Definição

  What is a proxy server?

  A proxy server is an intermediary between a user and the internet. Continue Reading

• August 21, 2024 21Aug2024 Video

  Fibonacci sequence use cases in technology

  The Fibonacci sequence has key applications in code testing, cryptography and quantum computing. Continue Reading

• August 21, 2024 21Aug2024 Definição

  Intel

  Intel is the world's largest manufacturer of central processing units and semiconductors. Continue Reading

• August 21, 2024 21Aug2024 Definição

  What is distributed computing?

  Distributed computing is a model in which components of a software system are shared among multiple computers or nodes. Continue Reading

• August 21, 2024 21Aug2024 Video

  An explanation of cybersecurity

  Cybersecurity protects internet-connected systems from attacks, covering hardware, software and data. Continue Reading

• August 20, 2024 20Aug2024 In Depth

  Explaining an AI bubble burst and what it could mean

  As stock market turbulence sparks speculation of an AI bubble burst, the tech industry faces a critical shift, with inflated expectations turning to a review of AI's potential. Continue Reading

• August 20, 2024 20Aug2024 Definição

  What is AMD Ryzen?

  AMD Ryzen is the brand name for Advanced Micro Devices' line of desktop and mobile processors. Continue Reading

• August 20, 2024 20Aug2024 In Depth

  10 top study tips for adult learners

  Learning new material can be challenging for adults considering life distractions and ever-changing technology. Check out these study tips to help you focus and gain new skills. Continue Reading

• August 19, 2024 19Aug2024 Video

  An explanation of subnets

  Subnets make networking manageable and ensure efficient communication. Without subnetting, sending emails, texts and documents would be significantly slower. Continue Reading

• August 19, 2024 19Aug2024 In Depth

  Social Security number data breach: What you need to know

  An estimated 2.9 million Social Security numbers and other PII have been leaked onto the dark web in a National Public Data breach. Continue Reading

• August 19, 2024 19Aug2024 Definição

  What is EM shielding (electromagnetic shielding)?

  EM shielding (electromagnetic shielding) is the practice of surrounding electronics and cables with conductive or magnetic materials to guard against incoming or outgoing emissions of electromagnetic frequencies (EMF). Continue Reading

• August 19, 2024 19Aug2024 Video

  MAC address vs. IP address explained

  MAC and IP addresses serve different roles in data transmission, differing in location, format and use. Continue Reading

• August 16, 2024 16Aug2024 In Depth

  7 popular tech side hustles in 2024

  For those looking to earn extra money, there are side hustles specific to tech. Learn about top tech side gigs such as app development, data analysis and prompt engineering. Continue Reading

• August 16, 2024 16Aug2024 Definição

  What is call management?

  Call management is a process in which inbound telephone calls are routed to call center agents. Continue Reading

• August 16, 2024 16Aug2024 Video

  An explanation of fishbone diagrams

  Fishbone diagrams assist in root cause analysis to identify the core issue of a problem. Continue Reading

• August 15, 2024 15Aug2024 In Depth

  Top 9 most in-demand tech jobs of 2024

  For job seekers in 2024, it's important to find a role that will be in high demand both now and in the coming years. Here are nine of the most promising jobs in technology. Continue Reading

• August 14, 2024 14Aug2024 Definição

  What is virtual reality? How it's used and how it will evolve

  Virtual reality, or VR, is a simulated three-dimensional (3D) environment that lets users explore and interact with a virtual surrounding in a way that approximates reality, as it's perceived through the users' senses. Continue Reading

• August 14, 2024 14Aug2024 Video

  An explanation of Industry 4.0 use cases

  Industry 4.0 can be used across a number of industries, including retail, food service and cybersecurity. Continue Reading

• August 14, 2024 14Aug2024 Video

  An introduction to Industry 4.0

  Here are the basics of Industry 4.0 -- the fourth industrial revolution -- featuring AI, IoT and cloud technologies. Continue Reading

• August 13, 2024 13Aug2024 Video

  Explaining third-party cookies vs. tracking pixels

  Websites personalize content using third-party cookies and tracking pixels but do so in different ways. Continue Reading

• August 13, 2024 13Aug2024 Video

  An explanation of centralized vs. decentralized finance

  DeFi and CeFi manage cryptocurrency transactions in different ways. Here's how. Continue Reading

• August 13, 2024 13Aug2024 Definição

  What is deepfake technology?

  Deepfake technology is a type of artificial intelligence used to create convincing fake images, videos and audio recordings. Continue Reading

• August 13, 2024 13Aug2024 In Depth

  27 examples of Gen Z workplace jargon to make your head spin

  Gen Z has entered the workforce and has its own lingo. Here's what you might hear in your office. Continue Reading

• August 09, 2024 09Aug2024 Video

  An explanation of private 5G vs. Wi-Fi

  Private 5G improves upon traditional cellular networks by catering to private networks, expanding accessibility beyond major carriers. Continue Reading

• August 08, 2024 08Aug2024 Video

  An explanation of serverless computing

  Serverless computing simplifies app development by eliminating server management, streamlining coding for cloud platforms. Continue Reading

• August 08, 2024 08Aug2024 Definição

  What is the Coalition for Secure AI (CoSAI)?

  Coalition for Secure AI (CoSAI) is an open source initiative to enhance artificial intelligence's security. Continue Reading

• August 07, 2024 07Aug2024 Video

  Causes of IT outages explained

  IT outages can be caused by utility disruptions, hardware faults, configuration errors and software faults. Continue Reading

• August 07, 2024 07Aug2024 In Depth

  5 ESG benefits for businesses

  ESG programs help businesses attract investors, build customer loyalty, improve financial performance, make operations sustainable and gain a competitive edge. Continue Reading

• August 06, 2024 06Aug2024 In Depth

  Gen Z career advice: What I learned from my first office job

  Generation Z is stepping into the job market with innovative ideas and a diverse skill set. Continue Reading

• August 06, 2024 06Aug2024 Video

  An explanation of private cloud

  Private clouds cater to a single organization, offering enhanced security and compliance, unlike multi-tenant public clouds. Continue Reading

• August 06, 2024 06Aug2024 In Depth

  6 steps in fact-checking AI-generated content

  Generative AI tools are now prevalent, yet the extent of their accuracy isn't always clear. Users should question an AI's outputs and verify them before accepting them as fact. Continue Reading

• August 06, 2024 06Aug2024 Video

  Benefits and methods of load balancing

  Load balancing ensures smooth network performance by distributing traffic equitably, enhancing scalability and adapting to dynamic IT landscapes. Continue Reading

• August 05, 2024 05Aug2024 Video

  An explanation of generative design

  Generative design transforms the creation process across many fields and excels in generating unbiased, efficient designs. Continue Reading

• August 05, 2024 05Aug2024 Video

  An explanation of large language models

  Large language models can be traced back to 1966 but are significantly more sophisticated today. Continue Reading

• August 05, 2024 05Aug2024 Definição

  What is greenwashing?

  Greenwashing refers to the act of making false or misleading claims about the positive environmental impact that a company, product or service has on the environment. Continue Reading

• August 02, 2024 02Aug2024 In Depth

  Physical AI explained: Everything you need to know

  AI has lived in the digital world, limited to algorithms and software. Now, with physical AI, robotics and AI merge, creating new frontiers and challenges for us to explore. Continue Reading

• August 02, 2024 02Aug2024 Definição

  What is the triple bottom line (TBL)?

  The triple bottom line (TBL) is a sustainability-based accounting framework that includes social, environmental and financial factors as bottom-line categories. Continue Reading

• August 01, 2024 01Aug2024 In Depth

  Onboarding vs. orientation: What's the difference?

  Employee onboarding and orientation are crucial to a new hire's introduction and integration into a company. While related, the two processes serve distinct purposes. Continue Reading

• August 01, 2024 01Aug2024 Video

  An explanation of prompt engineering

  Prompt engineering is responsible for training AI language models to ensure accurate outputs in AI chatbots. Continue Reading

• August 01, 2024 01Aug2024 In Depth

  What Google’s third-party cookie U-turn means for marketers

  Google planned to kill third-party cookies, but in July 2024, those plans changed. What does this mean for marketers? Continue Reading

• July 31, 2024 31Jul2024 Definição

  What is data democratization?

  Data democratization makes information in a digital format accessible to the average end user. Continue Reading

• July 30, 2024 30Jul2024 Video

  An explanation of green-collar jobs

  Green-collar jobs merge environmental sustainability with diverse skills from white- and blue-collar sectors. Continue Reading

• July 30, 2024 30Jul2024 Definição

  What is data loss prevention (DLP)?

  Data loss prevention (DLP) -- sometimes referred to as 'data leak prevention,' 'information loss prevention' or 'extrusion prevention' -- is a strategy to mitigate threats to critical data. Continue Reading