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Cisco Performance Routing (PfR) is a way of sending network packets based on intelligent path control.
A MAC address (media access control address) is a 12-digit hexadecimal number assigned to each device connected to the network.
Endpoint detection and response (EDR) is a system that gathers and analyzes security threat-related information from computer ...
Common Vulnerabilities and Exposures (CVE) is a publicly listed catalog of known security threats.
Qualitative data is descriptive information that focuses on concepts and characteristics, rather than numbers and statistics.
A learning management system (LMS) is a software application or web-based technology used to plan, implement and assess a ...
Employee self-service (ESS) is a widely used human resources technology that enables employees to perform many job-related ...
Diversity, equity and inclusion is a term used to describe policies and programs that promote the representation and ...
A chief experience officer (CXO) is an executive in the C-suite who ensures positive interactions with an organization's ...
A contact center infrastructure (CCI) is a framework composed of the physical and virtual resources that a contact or call center...