Telehealth
Telehealth is vital in increasing access to healthcare. Healthcare providers can use audiovisual, audio-only or asynchronous telehealth tools to facilitate virtual visits, improving patient experience and, in some cases, reducing healthcare costs. But hurdles like the digital divide and racial disparities, which can widen existing health inequities, must be tackled.
Top Stories
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Feature
19 Nov 2024
How the virtual ECHO model is boosting Black maternal health
The Black Maternal Health ECHO program uses telehealth to improve maternal health equity by fostering collaboration, extending education and addressing biases in care. Continue Reading
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13 Nov 2024
Telehealth does not raise rates of low-value primary care
New research shows telehealth use in primary care doesn't increase low-value services, like unnecessary tests, addressing concerns about wasteful healthcare practices. Continue Reading
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27 Jan 2022
In New FCC Funding Round, 100 Providers Get $48M to Advance Telehealth
The agency has approved provider applications from across the country in its sixth and final funding round, which will be used to support the growth and enhancement of telehealth services. Continue Reading
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27 Jan 2022
Parents, Patients Prefer Telehealth, In-Person Combo for Asthma Care
Young adult patients and parents of pediatric patients appreciated the convenience of using telehealth for asthma care but found in-person care to be more effective in certain circumstances, a study found. Continue Reading
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26 Jan 2022
Technology, Privacy Concerns Pose Barriers to Virtual HIV Care
Patients with HIV and their providers recognize the benefits of using telehealth for HIV care but noted that technology access and privacy concerns hinder virtual care success. Continue Reading
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26 Jan 2022
NY Payer Launches Virtual Care Solution for Medicaid Members
MVP Health Care joined forces with Galileo to launch a bilingual virtual care app for Medicaid members in New York. Continue Reading
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25 Jan 2022
Cigna: Virtual Care Reduces Healthcare Costs by About $100 Per Visit
Virtual care yielded lower healthcare costs for Cigna members and expanded access to care for members without a primary care physician, according to a white paper from the payer. Continue Reading
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24 Jan 2022
Interpreters, Privacy Bolster Virtual Care for Non-English Speakers
Patients with limited English proficiency were less likely to attend virtual video visits, prompting clinicians to update their telehealth platforms, increase patient outreach and education, as well as the use of language interpreters. Continue Reading
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21 Jan 2022
ASCO Releases Standards on Using Telehealth for Cancer Care
When using telehealth for cancer care, providers should conduct initial patient assessments, provide education about the technology, and use virtual platforms for clinical trials, according to the American Society of Clinical Oncology. Continue Reading
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20 Jan 2022
Telehealth Boosted Access to Follow-Up Visits for Black Patients
Following the adoption of telehealth, Black patients saw high completion rates for follow-up visits after hospitalizations, suggesting the modality increased access to care, a study found. Continue Reading
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19 Jan 2022
Doctors Outside US Cannot Bill Medicare for Telehealth, Court Confirms  Â
RemoteICU, a telehealth company that has been fighting a legal battle to enable its physicians outside the U.S. to receive Medicare payments during the pandemic, has lost its appeal. Â Continue Reading
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19 Jan 2022
Telehealth Use Among Medical Groups Peaked in First Half of 2020
Primary care, medical specialty, and surgical specialty providers saw an uptick in telehealth utilization when the pandemic hit in 2020, but virtual care use dwindled in the second half of the year, a survey found. Continue Reading
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18 Jan 2022
Health Systems Make COVID-19 Telehealth Expansion Plans With FCC Grants
Mercy and Tampa General Hospital have laid out their plans for using the FCC grants to increase access to COVID-19 telehealth services, including remote patient monitoring and virtual specialty care. Continue Reading
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17 Jan 2022
Engage Patients to Resolve Lingering Gaps in Care
Telehealth and digital tools are key components to close gaps in care caused by pandemic and promote preventive care. Continue Reading
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13 Jan 2022
$226K Grant to Help FQHC Telehealth Consortium Improve Digital Equity
The funds will be used to establish a Telehealth Navigator Program, which aims to increase access to virtual care and improve digital equity among residents in Essex County, Massachusetts. Continue Reading
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13 Jan 2022
First Stop Health Launches Virtual Primary Care Service
The telehealth provider will offer access to primary care via its app, website or over the telephone with the aim of increasing access and reducing costs. Continue Reading
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12 Jan 2022
Hispanic, Asian Cancer Patients Used Telehealth Less Than White Peers
Compared to white cancer patients, Hispanic patients were 14 percent less likely and Asian patients were 21 percent less likely to use telehealth, a new study reveals. Continue Reading
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11 Jan 2022
Telehealth Use Dipped 7% in October, But Telemental Care Persisted
Last October, telehealth use fell in every region except the Northeast, where it remained stable, but mental health condition claims increased in every region, according to FAIR Health. Continue Reading
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10 Jan 2022
Using Telehealth to Treat SUD Has its Benefits, But Needs Improvements
There are several pros to treating substance use disorders virtually, but there remain hurdles, particularly in the regulatory and technology access arenas, that need to be overcome. Â Continue Reading
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06 Jan 2022
Video Telehealth as Effective as Usual Care for Chronic Diseases
Managing chronic diseases, like diabetes and heart failure, via video-based telemedicine is as safe and effective as usual in-person care, a new study shows. Continue Reading
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06 Jan 2022
Homelessness Drives Up No-Show Rates for Virtual Addiction Treatment
Stably housed individuals were more likely to use telehealth for substance use disorder treatment and had fewer missed appointments compared to people experiencing homelessness, a study found. Continue Reading
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05 Jan 2022
Female, Behavioral Health Physicians Led Early Telehealth Adoption
Within a Massachusetts health system, early telehealth adoption during the pandemic was associated with female, primary care, and behavioral health physicians, a study found. Continue Reading
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04 Jan 2022
Rural Cancer Survivors Report Low Telehealth Availability, Internet Access
Older cancer survivors in rural areas are also less likely to own the technology needed for virtual visits or use the internet for communication, a new study reveals. Continue Reading
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04 Jan 2022
Neurodegenerative Disease-Related Psychosis Can be Managed Via Telehealth
Telehealth may help increase access to convenient care for older patients who have neurodegenerative diseases such as Parkinson’s disease or dementia and experience psychosis, a report found. Continue Reading
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30 Dec 2021
Telehealth Ensured Access to Perinatal Mental Healthcare, But Care Gaps Remain
Virtual perinatal mental health services proved to be just as effective as in-person care for mothers and infants during the COVID-19 pandemic, a study shows. Continue Reading
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29 Dec 2021
Virtual Care Provider Sues Rivals, Alleging Data Theft, Patent Violations
MDSave has filed a lawsuit against three entities, Sesame, Green Imaging, and Tripment, claiming they "scraped" its website for protected data and infringed upon several of its patents. Continue Reading
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29 Dec 2021
31% of Older Americans Worry Telehealth Not as Effective as In-person Care
Having a prior relationship with their provider and having the option to exchange emails or direct messages with them can help alleviate older adults' telehealth concerns, according to a survey. Continue Reading
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28 Dec 2021
Cystic Fibrosis Health Outcomes Similar for Telehealth, In-Person Care
Patients with cystic fibrosis who used telehealth saw similar lung function stability and pulmonary exacerbation rates as patients who received in-person care, a study shows. Continue Reading
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28 Dec 2021
Older, Rural Medicare Beneficiaries Used Telehealth Less During Pandemic
Medicare beneficiaries who used telehealth during the pandemic were more likely to be younger, reside in urban areas, and be considered high-risk, a study found. Continue Reading
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27 Dec 2021
How Telehealth Will Continue its Evolution Beyond Pandemic Response
As in-person care resumed, telehealth use evolved to target specific conditions and types of care, driving changes in reimbursement and providers' preparations for the future. Continue Reading
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23 Dec 2021
FCC Announces $42.7M for 5th Round of COVID-19 Telehealth Funding
The latest round of federal telehealth funding will help 68 healthcare providers across the country purchase technologies and software to improve virtual care delivery. Continue Reading
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22 Dec 2021
Telemedicine Fraud Conspirators Billed for Faulty Genomic Testing
Medicare and Medicaid reimbursed labs millions of dollars for genomic testing that was produced through a series of kickback payments in a recent telemedicine fraud scheme. Continue Reading
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21 Dec 2021
How UPMC is Tackling Telehealth No-Shows, Missed Appointments
Despite the convenience telehealth offers, UPMC sees similar no-show rates for both virtual and in-person care, leading the health system to implement several strategies to combat the issue. Continue Reading
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21 Dec 2021
Outcomes for Virtual Prenatal, Postpartum Care Similar to In-Person Visits
A Massachusetts clinic saw similar outcomes among in-person and telehealth visits for pregnant patients and saw high telehealth utilization rates for prenatal and postpartum care services. Continue Reading
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20 Dec 2021
Increased Telehealth Utilization Supports Rural Health in Michigan
Five rural counties in Michigan saw an increase in telehealth utilization, with younger generations and adults with children using the service most often. Continue Reading
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17 Dec 2021
Atrium Health Launches Virtual Care Clinic at Church Center Â
The health system has established the clinic at a Shelby, North Carolina-based church center, expanding access to telehealth services for people who may not have the necessary resources at home. Continue Reading
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17 Dec 2021
Grocery Chain Launches Telehealth Platform, Prescription Delivery Service
The telehealth platform launched by supermarket operator Hy-vee aims to provide users with virtual care and prescription delivery services while keeping costs low. Continue Reading
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16 Dec 2021
Premise Health Expands Virtual Access to Long-Term Primary Care
The healthcare provider, which contracts directly with businesses across the country, is now allowing members to select a virtual provider as their permanent primary care physician. Continue Reading
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16 Dec 2021
How Abortion Providers Plan to Use Telehealth to Bolster Post-Roe Access
As the future of Roe v Wade hangs in the balance, providers are making preparations to ensure access to safe and legal abortions, including via telehealth.  Continue Reading
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14 Dec 2021
Patient Satisfaction With Live Video Dips From Pandemic High
Patient satisfaction with live video visits dropped 10 percentage points from 2020 to 2021, though other telehealth modalities, like live phone calls, saw increases, a new survey shows. Continue Reading
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13 Dec 2021
Hydrogen Health to Expand Virtual Primary Care Model
The Anthem-backed joint venture will offer its virtual primary care model to self-insured employers and health plans across the country. Continue Reading
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10 Dec 2021
Telehealth Use for Kidney Disease Management Yields Low Satisfaction
Patients and clinicians alike expressed low satisfaction with using telehealth for chronic kidney disease management. Continue Reading
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09 Dec 2021
As Telehealth Use Increased, Physicians' Webside Manner Evolved
Telehealth demand spiked in the last year, taking the all-important provider-patient relationship virtual, resulting in a unique set of benefits and challenges. Continue Reading
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08 Dec 2021
Telehealth Payment, Access Flexibilities Can Help Close Care Gaps
A new report shows that telehealth could play a key part in mitigating health inequities, but payment structures and social determinants of health, like lack of broadband access, pose challenges. Continue Reading
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07 Dec 2021
Telehealth Use Continues to Rise, But COVID-19 Not Among Top Diagnoses
Following August’s trend, September saw another increase in telehealth use on the national level, as well as in the West and Midwest regions. Continue Reading
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06 Dec 2021
Telehealth Use Among Medicare Patients Skyrocketed 63-Fold Last Year
Telehealth use by Medicare fee-for-service beneficiaries especially increased for specialist visits and behavioral health visits from 2019 to 2020, according to an HHS report. Continue Reading
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06 Dec 2021
Why Asynchronous Telehealth Has Been a Boon for Patients, ProvidersÂ
UnityPoint Health, which has been using an asynchronous telehealth platform since November, has seen a myriad of benefits from using the service along with other types of care. Continue Reading
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03 Dec 2021
PCORI Grants $23M to Support Telehealth Effectiveness Studies
The funds will support studies that assess telehealth effectiveness for treating pain relief, smoking cessation, and mental health conditions. Continue Reading
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03 Dec 2021
Telehealth Succeeds in Managing Type 2 Diabetes, Studies Show
A systematic review of nearly 30 studies revealed that telehealth interventions can successfully help adults manage type 2 diabetes. Continue Reading
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02 Dec 2021
Higher Costs Prompt Patients to Switch From Telehealth to In-Person Care
A new study revealed the impact of out-of-pocket costs on visit modality, showing that patients who preferred telehealth were likely to switch to in-person care if it was cheaper. Continue Reading
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01 Dec 2021
5 New Telehealth Training Sites to Open in Arkansas, Tennessee
The South Central Telehealth Resource Center at the University of Arkansas for Medical Sciences is opening satellite locations that will be funded by federal grants. Continue Reading
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01 Dec 2021
52% of Providers Say Patients Declined Telehealth Due to Security Concerns
A majority of the global providers surveyed also expressed concerns about data use and sharing, as well as about the personal penalties that may arise if data is leaked. Continue Reading
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30 Nov 2021
Cancer Care Clinicians Satisfied with Telehealth, Desire Continued Use
Cancer care clinicians expressed satisfaction with telehealth use during the pandemic and reported high levels of perceived patient satisfaction as well. Continue Reading
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29 Nov 2021
Tech Access, Digital Literacy Barriers to Virtual Care for Opioid Use Disorder
While telehealth may improve access to opioid use disorder treatment, lack of access to technology and low digital literacy levels still stand in the way. Continue Reading
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29 Nov 2021
Medicare Patients in Metro Areas More Likely to Report Telehealth Use
Additionally, those who were younger than 75, lived in the west and had internet connectivity were more likely to use video or voice calls to interact with their physicians. Continue Reading
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24 Nov 2021
HHS to Distribute $35M to Support Telehealth Expansion for Title X Program
The agency plans to award 60 one-time grants to bolster virtual care services offered by Title X family planning providers. Continue Reading
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24 Nov 2021
Fraud Enforcement Followed Spike in Telemental Care
Federal actions to enforce telehealth regulations governing mental healthcare included charges against those who participated in false billing and other schemes. Continue Reading
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23 Nov 2021
Older, Black Patients More Likely to Use Audio-Only Telehealth
Not only are patients who are older and Black less likely to use video visits as compared to phone visits, but also those who live in a rural zip code and have Medicaid, a new study shows. Continue Reading
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19 Nov 2021
Cancer Patients with Low Socioeconomic Status Used Telehealth Less
Telehealth may have widened care disparities for some cancer patients, as patients with high socioeconomic status accessed telehealth more frequently than those with low socioeconomic status. Continue Reading
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18 Nov 2021
Follow-Up Visit Volumes Similar for Telehealth, In-Person Care
Telehealth services and in-person care were accompanied by similar volumes of follow-up visits and subsequent hospitalizations. Continue Reading
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18 Nov 2021
75% of Doctors Worry Telehealth Blocks Visibility Into Addiction Issues
Most physicians felt confident that they could recognize the signs of drug misuse in-person, but only half had the same level of confidence for telehealth visits, a new survey shows. Continue Reading
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16 Nov 2021
Audio-Only Telehealth Visits Common for Safety-Net Providers
The majority of patients at New York-based community health centers used audio-only telehealth rather than video visits during the pandemic. Continue Reading
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16 Nov 2021
Majority of Providers, Patients Plan to Continue Using Telehealth
Providers and patients also indicated a preference for synchronous, video-based telehealth as compared to other formats, a new survey shows. Continue Reading
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15 Nov 2021
Patients Used Telehealth as a Substitute for Post-Discharge Visits
Post-discharge visit volumes remained steady, but more patients used telehealth while the number of in-person visits decreased, a study found. Continue Reading
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15 Nov 2021
Diversity in Pediatric Telehealth Use is Rising, But Needs a Further Boost
More non-white and non-English-speaking children are using telehealth than prior to the pandemic, but health systems need to do more to engage diverse communities. Continue Reading
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12 Nov 2021
FCC to Pour an Additional $700M+ Into Broadband Expansion
The funds will go to 50 broadband providers who will bring their services to hundreds of thousands of locations across 26 states, helping to bolster healthcare access. Continue Reading
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11 Nov 2021
Telehealth for Borderline Personality Disorder Treatment Sees Success
Using telehealth for borderline personality disorder treatment led to positive patient outcomes and satisfaction for the Rhode Island Hospital Adult partial hospital program. Continue Reading
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11 Nov 2021
Blue Cross NC Widens Teladoc Collab, Bolstering Telehealth Services
The expanded collaboration will enable self-funded Blue Cross NC employers to access Teladoc's chronic care management solutions for diabetes, hypertension and mental health. Continue Reading
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10 Nov 2021
NJ Governor Shoots Down Telehealth Pay Parity Bill
The bill, which requires insurers to pay for telehealth services at the same rate as in-person care, could result in high costs to taxpayers and thus warrants closer examination, Gov. Phil Murphy said. Continue Reading
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10 Nov 2021
Self-Funded Employer Health Plan Launches Virtual Primary Care
The virtual primary care offering from Centivo will allow self-funded employers and their employees to access primary care services via telehealth. Continue Reading
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09 Nov 2021
Telehealth Users Prefer Doctor Services Over Direct-to-Consumer Care
Data from Morning Consult revealed that individuals accessed telehealth through their doctor or health plan more often than up-and-coming direct-to-consumer platforms. Continue Reading
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08 Nov 2021
Sociodemographic Factors Impacted Success of Telehealth Video Visits
Patients over 65 and Black patients were more likely to have an unsuccessful telehealth video visit compared to their younger White counterparts due to a slew of sociodemographic factors. Continue Reading
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05 Nov 2021
Skilled Nursing Facilities Had Mixed Reviews of Telehealth Use
While telehealth helped improve access to convenient care for residents in skilled nursing facilities, some staff found it difficult to use without proper training. Continue Reading
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04 Nov 2021
Limited English Proficiency Hinders Access to Telehealth Video Visits
Patients with limited English proficiency and no past telehealth video visit experience were unlikely to choose video over telephone appointments for primary care telehealth services, a study found. Continue Reading
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04 Nov 2021
Southern States Saw Increase in Telehealth Utilization During Summer
The South saw an increase in telehealth utilization in August, with COVID-19 joining the top five telehealth diagnoses following a Delta variant surge. Continue Reading
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03 Nov 2021
Cancer Patients May Benefit from Using Telehealth for Music Therapy
Patients with cancer saw positive emotional outcomes after attending music therapy sessions via telehealth, Texas researchers found. Continue Reading
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02 Nov 2021
Teladoc Health Virtual Primary Care Model Influences Q3 Earnings
Teladoc Health’s recently launched virtual primary care model helped the company see successful third quarter earnings. Continue Reading
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01 Nov 2021
Virtual Behavioral Health, Ambulatory Care Spiked During Pandemic
Ambulatory care saw an uptick in virtual visits and a decline in in-person visits, indicating that virtual care was substitutive rather than additive during the COVID-19 pandemic. Continue Reading
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29 Oct 2021
Telehealth May Increase Access to Quality Lung Cancer Screenings
Lung cancer screening outcomes were similar for in-person and telehealth screenings, indicating that telehealth could be viable to increase the number of patients who receive regular lung cancer screenings. Continue Reading
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28 Oct 2021
Chicago Provider Adds Virtual Medical Exams to Telehealth Program
NorthShore University HealthSystem will offer patients virtual medical examinations for acute and chronic conditions, following a partnership with TytoCare. Continue Reading
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28 Oct 2021
Cigna Expands Telehealth Platform, Launches Virtual-First Plan
Cigna will expand its virtual care platform and plans to launch a virtual-first health plan to increase member access to affordable telehealth services. Continue Reading
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27 Oct 2021
23andMe Merger Targets Personalized Primary Care Access, Telehealth
A merger agreement between 23andMe and Lemonaid Health aims to increase personalized primary care access through telehealth offerings for mental and physical concerns. Continue Reading
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26 Oct 2021
Colorado Medicaid Program Supports New Teleneurology Project
Colorado's Medicaid program will fund a three-year teleneurology project that includes virtual visits for patients living with Parkinson's and Huntington's disease and a Project ECHO telemedicine platform for primary care providers around the state. Continue Reading
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20 Oct 2021
Value-Based Care Model Helps Secure Telehealth as a Constant
The promotion of telehealth as a value-based care model and its ability to produce similar outcomes as in-person care are helping to secure its place as a constant in the healthcare industry. Continue Reading
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19 Oct 2021
Making the Post-Pandemic Telehealth Pivot
The pandemic provided an impetus for a rapid shift to virtual care. Now healthcare organizations must find a long-term solution to balancing telehealth and in-person care. Continue Reading
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19 Oct 2021
Using Telehealth for Pre-Anesthesia Evaluations for Cancer Patients
Cancer patients who received pre-anesthesia evaluations via telehealth prior to surgery saved time and money, Florida researchers found. Continue Reading
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19 Oct 2021
Island Health Expands Its Remote Patient Monitoring Strategy
Canada's Island Health system has launched a remote patient monitoring platform that seeks to include any patient who can be monitored at home, rather than focusing on a specific population. Continue Reading
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15 Oct 2021
Florida Researchers Studying Artificial Intelligence Use in Telehealth
Researchers are looking into whether artificial intelligence integrated into telehealth visits can reduce misdiagnoses and improve patient outcomes. Continue Reading
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14 Oct 2021
Kaiser Permanente, Mayo Launch Coalition to Support Home-Based Telehealth, RPM
The Advanced Care at Home Coalition supports a relatively new platform for acute care delivery that encompasses remote patient monitoring, telehealth and in-person visits to treat patients at home. Continue Reading
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13 Oct 2021
Texas Lawmaker Eyes Telehealth Program for Rural 911 Services
A bill introduced last month in Texas proposes setting up a pilot program to link rural EMS providers to larger health systems through a telehealth platform, enabling them to improve treatment and care coordination in the field. Continue Reading
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11 Oct 2021
New Toolkit Aims to Help Telehealth Programs Negotiate Payer Reimbursement
An organization focused on supporting virtual-first programs has created a toolkit designed to help healthcare providers negotiate reimbursement with third party payers for their telehealth services. Continue Reading
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08 Oct 2021
New Partnership Gives Wisconsin SNFs Access to After-Hours Telehealth
More than 50 skilled nursing facilities operated by North Shore Healthcare will soon be able to use telehealth to access healthcare services after normal business hours, helping to improve clinical care and reduce hospitalizations. Continue Reading
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08 Oct 2021
Mental Healthcare Organization to Close Clinics, Shift to Telehealth
A Minnesota-based provider of mental healthcare services is closing its physical sites and shifting to a telehealth platform, with officials saying their patients and staff prefer it and payers are now covering it. Continue Reading
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07 Oct 2021
Telehealth Access to Mental Health Specialists Can Be a 'Game-Changer' in the ED
At Florida's Cleveland Clinic Indian River Hospital, access to mental health specialists via telehealth has not only helped the busy emergency department speed up care, but improve the quality of care those patients receive. Continue Reading
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06 Oct 2021
FCC Preparing to Announce Next Batch of Connected Care Pilot Program Awards
The agency, which unveiled the latest recipients for COVID-19 Telehealth Program awards last week, is looking to announce the third group of telehealth projects qualifying for Connected Care Pilot Program funding later this month. Continue Reading
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06 Oct 2021
Rhode Island Program Gives Seniors the Support They Need to Use Telehealth
A new service in Pawtucket connects seniors with bilingual community health workers and the technology needed to conduct a telehealth visit with their care provider. Continue Reading
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05 Oct 2021
Regence Targets Missed Wellness Visits and Check-Ups With New Telehealth Program
The Pacific Northwest health plan is launching a telehealth service aimed at members who've put off visits to the doctor's office and other care needs during the pandemic. Continue Reading
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04 Oct 2021
New York's Healthcare Staffing Order Promotes Telehealth, Mobile Integrated Health
New York Governor Kathy Hochul has signed an executive order to address healthcare staffing issues caused by the pandemic. It includes several measures supporting the use of telehealth, especially in nursing homes, and mobile integrated health. Continue Reading
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01 Oct 2021
Can Remote Patient Monitoring Improve Post-Surgical Care and Recovery?
A study conducted in Canada has found that a remote patient monitoring platform can be used to facilitate care for patients who've been discharged from a hospital after non-elective surgery. Continue Reading
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30 Sep 2021
FCC Announces Latest Awards From COVID-19 Telehealth Program
More than 70 healthcare organizations will receive funding from the Federal Communications Commission's COVID-19 Telehealth Program for projects aimed at expanding connected health platforms to improve access to care during the pandemic. Continue Reading
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30 Sep 2021
University of New England to Become Telehealth Education Hub
The US Health Resources and Service Administration has funded a project to increase telehealth distribution in rural areas of New England and has named the University of New England a telehealth education hub. Continue Reading
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29 Sep 2021
Thomas Jefferson University Takes on Telehealth, mHealth Barriers
The Philadelphia-based university has launched the Jefferson Center for Connected Care, which aims to tackle the digital divide and address the barriers to care that telehealth and mHealth can both cause and conquer. Continue Reading