Telehealth
Telehealth is vital in increasing access to healthcare. Healthcare providers can use audiovisual, audio-only or asynchronous telehealth tools to facilitate virtual visits, improving patient experience and, in some cases, reducing healthcare costs. But hurdles like the digital divide and racial disparities, which can widen existing health inequities, must be tackled.
Top Stories
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Feature
19 Nov 2024
How the virtual ECHO model is boosting Black maternal health
The Black Maternal Health ECHO program uses telehealth to improve maternal health equity by fostering collaboration, extending education and addressing biases in care. Continue Reading
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13 Nov 2024
Telehealth does not raise rates of low-value primary care
New research shows telehealth use in primary care doesn't increase low-value services, like unnecessary tests, addressing concerns about wasteful healthcare practices. Continue Reading
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31 Aug 2022
NY Payer Partners With 4 Virtual Behavioral Health Providers
New York-based Empire BlueCross BlueShield is providing its members access to four companies that offer virtual care options for behavioral health issues, including OCD and OUD. Continue Reading
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30 Aug 2022
Louisiana Hospital Extends Access to Virtual Pediatric Radiology
Children’s Hospital of New Orleans is working with 16 Cleveland Clinic providers to expand the availability of virtual pediatric radiology services. Continue Reading
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29 Aug 2022
Payer Partnership Aims to Increase Virtual Opioid Use Disorder Resources
Bicycle Health and Evernorth are collaborating to provide enhanced access to treatment for opioid use disorder through a network of virtual resources. Continue Reading
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29 Aug 2022
South Carolina Health System Implements Virtual Medical Exam Kit
Prisma Health patients will gain virtual care options following the addition of a remote medical examination kit across its 18 hospitals. Continue Reading
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26 Aug 2022
LGBTQIA+-Focused Telehealth Provider Offers Virtual Monkeypox Resources
FOLX Health is expanding virtual care for Monkeypox by offering various new resources, including counseling and referrals, to the LGBTQIA+ community it serves. Continue Reading
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25 Aug 2022
Telehealth Use Remains High Among Rural, Older Medicaid Members in Florida
Not only did rural Florida Medicaid members and those above 65 use telehealth at high rates, but use rates were also higher among those who spoke Spanish, a new report shows. Continue Reading
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25 Aug 2022
Rural Healthcare System Launches New Virtual Care Center
Sanford Health has created a virtual care center to limit access issues and enhance rural healthcare through various telehealth-enabled resources and services. Continue Reading
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24 Aug 2022
Amazon to Shutter Telehealth Business Amid Plans to Buy One Medical
Amazon will shut down its telehealth business by Dec. 31 after leaders determined it wasn't a "complete enough" solution for the enterprise customers it was targeting, an internal memo states. Continue Reading
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24 Aug 2022
NIH to Fund Creation of Telehealth Research Centers for Cancer Care
NYU medical school and the University of Pennsylvania are among four entities receiving $23 million in NIH funding to set up telehealth research centers focused on cancer care. Continue Reading
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22 Aug 2022
Telehealth Strategy Tracks Health Risk Behaviors Among Cancer Patients
A Northwestern telehealth strategy aims to monitor three health risk behaviors during cancer treatment. Continue Reading
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22 Aug 2022
NCI Provides Funding to Enhance the Virtual Delivery of Cancer Care
Memorial Sloan Kettering Cancer Center received a grant from the NCI to assist in the virtual delivery of cancer care through a telehealth research center. Continue Reading
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19 Aug 2022
New Virtual Resources Aim to Promote Telehealth, Enhance Access
A new medical device seeks to promote telehealth through advanced patient assessments and accurate remote diagnoses. Continue Reading
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19 Aug 2022
MUSC Health Partnership Promotes Access to Telehealth Services
Hicuity Health worked with MUSC Health to create a system that provides constant access to telehealth services. Continue Reading
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18 Aug 2022
Continuous Telehealth Guidance is Needed to Transform Healthcare
A recent report stated that continuous telehealth guidance and policy changes are necessary to promote and improve the future of healthcare. Continue Reading
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17 Aug 2022
Audio-Only Telehealth Effective in Treating Underserved Patients
A recent study found a mere 6.5 percent difference in satisfaction rate between audio-only and video-based telehealth in treating older and underserved patients. Continue Reading
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Answer
17 Aug 2022
Amazon Poised to Disrupt Virtual Care For a Niche Few
Amazon has proven itself a healthcare contender, and it appears likely to disrupt virtual care, but its moves so far may only end up benefitting an urban, commercially insured consumer niche. Continue Reading
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16 Aug 2022
Michigan Payer Offers Members Access to Virtual Maternity Care Program
Blue Cross Blue Shield of Michigan has partnered with Maven Clinic to provide access to virtual maternity care resources to improve clinical outcomes. Continue Reading
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15 Aug 2022
Teladoc Adds At-Home A1C Testing to Enhance Diabetes Care Management
Teladoc Health has added an at-home A1C testing resource to provide easy access to care for diabetes patients and improve outcomes. Continue Reading
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15 Aug 2022
Telehealth Supported Medication Abortion Services During Pandemic
Telehealth-enabled care models created new options for medication abortion services for those who lacked access during the height of the COVID-19 pandemic, new research shows. Continue Reading
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11 Aug 2022
Minority, Rural Urology Patients More Likely to Use Audio-Only Telehealth
Nearly half of patients needing urology care used audio-only telehealth, with Black, Native, rural, and Medicaid patients more likely to opt for phone-based care versus video, new research shows. Continue Reading
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10 Aug 2022
Telehealth Use Linked to More After-Hours Work for Providers
New research shows that telehealth use may result in providers completing more EHR-based work after hours, potentially driving up symptoms of burnout. Continue Reading
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10 Aug 2022
Telehealth Use Shot Up 10.2% Nationally in May
Telehealth utilization increased by 10.2 percent in May, occupying 5.4 percent of all medical claim lines, according to new data. Continue Reading
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09 Aug 2022
Comprehensive Telehealth Approach Improves Outcomes Among Diabetes Patients
New research shows that a comprehensive telehealth approach, which included medication management and depression support, provided several benefits for patients with poorly controlled type 2 diabetes. Continue Reading
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04 Aug 2022
Hybrid Care Provider, Payer Team Up to Expand Care Access in Rural Michigan
Priority Health's Medicare Advantage members in 14 Michigan counties will gain access to Homeward's in-person, virtual, and remote monitoring services through the partnership. Continue Reading
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04 Aug 2022
18 Health Systems Collaborate to Develop Hospital-at-Home Tools
Ariadne Labs and CaroNova brought the health systems together to develop tools to help providers set up and enhance hospital-at-home programs. Continue Reading
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03 Aug 2022
New Collab Aims to Improve Virtual Mental Health Services for Medicaid Patients
Brave Health has collaborated with MedArrive to enhance and expand virtual mental health services for vulnerable Medicaid beneficiaries. Continue Reading
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02 Aug 2022
Telehealth Bolsters Access to Opioid Use Disorder Treatment for Veterans
New research shows that audio and video-based telehealth helped reduce opioid use disorder treatment barriers among veterans during the COVID-19 pandemic. Continue Reading
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02 Aug 2022
Washington State Launches Free Telehealth Program for COVID-19 Treatment
The Washington State Department of Health aims to improve virtual access to COVID-19 treatment by implementing a free program. Continue Reading
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01 Aug 2022
HHS, DOJ Issue Guidance to Eliminate Telehealth Discrimination
The federal agencies' guidance provides examples of discrimination during telehealth visits and actions to ensure virtual care remains accessible to all. Continue Reading
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01 Aug 2022
Health Literacy, Location Impact Type of Telehealth Modality Used
New research shows that factors such as health literacy and area deprivation index (ADI) can influence whether video-based or audio-only telehealth is used. Continue Reading
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29 Jul 2022
Telehealth Bolsters Maternal Care Outcomes, Patient Satisfaction
New research shows that implementing telehealth, either in place of or as a supplement to in-person care, led to good clinical outcomes and high patient satisfaction in maternal care. Continue Reading
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29 Jul 2022
New Clinical Trial to Assess Telehealth Strategies for Migraine Treatment
Cincinnati Children’s received a $12.9 million grant to support research on two different telehealth-enabled methods for treating migraines in adolescents. Continue Reading
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28 Jul 2022
House Passes Bill Extending Telehealth Flexibilities to End of 2024
The passing of HR 4040 by the US House of Representatives has resulted in a two-year extension of telehealth flexibilities enacted during the COVID-19 pandemic. Continue Reading
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28 Jul 2022
NY Health System to Add Telemental Health Services to Urgent Care Platform
NYC Health + Hospitals received $3.9 million from the Helmsley Charitable Trust to support the addition of virtual behavioral health services to its urgent care-focused telehealth platform. Continue Reading
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26 Jul 2022
FL Healthcare Org Aims to Enhance At-Home Care Through Virtual Services
Lee Health worked with Health Recovery Solutions to expand virtual services and enhance at-home care. Continue Reading
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26 Jul 2022
ATA Displays Gratitude for the Expansion of PHE Flexibilities
ATA and ATA Action shared high levels of support for new telehealth legislation supporting the expansion of PHE flexibilities. Continue Reading
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25 Jul 2022
AHA Says Senate Should Codify Virtual Mental Health in Telehealth
AHA sent the Senate Finance Committee a letter offering constructive opinions, like adding virtual mental health to telehealth plans. Continue Reading
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22 Jul 2022
DOJ Files Criminal Charges in Telemedicine Fraud Schemes Totaling $1.2B
Thirty-six defendants were charged in the schemes, which involved telehealth providers ordering unnecessary genetic tests and durable medical equipment in exchange for kickbacks. Continue Reading
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Feature
22 Jul 2022
Using Telehealth to Expand Patient Access to Breastfeeding Support
Through a new partnership, Trinity Health of New England is offering a virtual program to help boost access to breastfeeding support amid the pandemic and ongoing baby formula supply issues. Continue Reading
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21 Jul 2022
Most Americans Support Expansion of Asynchronous Telehealth Options
A new survey shows that a majority of Americans support legislation that would expand asynchronous telehealth, thereby increasing access to care, particularly mental healthcare. Continue Reading
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21 Jul 2022
Amazon to Buy Virtual, In-Person Primary Care Provider One Medical for $3.9B
The tech giant is widening its healthcare reach through the acquisition, which includes One Medical's 188 in-person offices and technology platform enabling virtual care. Continue Reading
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19 Jul 2022
Data Inconsistencies Provide Blurry Picture of Audio-Only Telehealth Use
According to Harvard and RAND Corp. researchers, challenges in data analysis of audio-only telehealth make it hard to assess the use of the care modality. Continue Reading
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18 Jul 2022
Telehealth Can Help Reduce Antibiotic Use Among Newborns
Researchers found that using telehealth to consult with pediatric infectious disease specialists can lead to a 32 percent decrease in antibiotic use in nurseries. Continue Reading
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15 Jul 2022
SC Hospital Receives $500K+ Grant to Support Telehealth Expansion
The Duke Endowment provided Conway Medical Center with a $510,000 grant to support the implementation of telehealth services. Continue Reading
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14 Jul 2022
Penn Medicine Receives Grants to Further Virtual Care Innovation
Three Penn Medicine projects, including one that aims to improve access to buprenorphine through telehealth, received $200,000 each from Independence Blue Cross. Continue Reading
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13 Jul 2022
NY Launches Virtual COVID-19 Care Service Amid Rising Omicron Cases
The New York State Department of Health is working with NYC Health + Hospitals to provide virtual care for COVID-19-positive patients who do not have a healthcare provider. Continue Reading
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12 Jul 2022
53% of Healthcare Providers Say Adding Telehealth Drove Up Patient Visits
Providers believe that adding virtual care services increased clinic visits as patients are more likely to make and keep appointments if telehealth is an available option, new survey results show. Continue Reading
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11 Jul 2022
Disparities Exist in Telehealth Access Among Thoracic Cancer Patients
Thoracic cancer patients who are Black and on Medicaid experienced telehealth access difficulties during the COVID-19 pandemic, according to a new study. Continue Reading
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11 Jul 2022
Florida Hospital to Provide New Option for Acute Care at Home
Through Tampa General Hospital's new hospital-at-home program, patients will have access to remote patient monitoring technologies and at-home care resources. Continue Reading
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08 Jul 2022
KLAS: Caregility, Teladoc, Doximity Perform Well in Virtual Care
Caregility, Teladoc, and Doximity received high post-pandemic telehealth scores in user experience, patient access, and patient satisfaction, according to KLAS. Continue Reading
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07 Jul 2022
Teladoc Adds Drug Delivery, Lab Collection to Virtual Primary Care Service
The telemedicine provider's Primary360 service will now include referrals to internal Teladoc programs, medication delivery, and at-home lab sample collection. Continue Reading
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07 Jul 2022
COVID-19 Reappears on Top Five Telehealth Diagnoses List
COVID-19 appeared on the top five telehealth diagnoses list in April for the first time since January, according to new data. Continue Reading
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06 Jul 2022
Over Half of Americans Unlikely to Use Telehealth Post-Pandemic
A new survey shows that though a large number of Americans favor the continuation of telehealth services, a little over half do not plan to use them after the pandemic has ended. Continue Reading
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05 Jul 2022
Telehealth Boosted Visits, Follow-Ups For Patients With Severe Mental Illness
Researchers found that following an increase in telehealth use, there was an increase in Medicare patients with severe mental health conditions receiving the minimum levels of care. Continue Reading
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01 Jul 2022
How Telehealth Can Help Bridge Pediatric Mental Healthcare Gaps
Telehealth can help providers expand access to much-needed pediatric mental health resources, but expansion must avoid common pitfalls that could inadvertently widen care gaps. Continue Reading
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29 Jun 2022
ChristianaCare Aims to Increase Virtual Healthcare in Education Institutions
ChristianaCare worked with PursueCare and SimpleTherapy to increase virtual healthcare in education institutions through virtual solutions. Continue Reading
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28 Jun 2022
New Toolkit Aims to Support Effective Virtual-First Care Transitions
The Digital Medicine Society and American Telemedicine Association have developed a new toolkit to support the integration of virtual and in-person healthcare. Continue Reading
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28 Jun 2022
Texas Health System to Implement New At-Home Care Options
Memorial Hermann Health System and Contessa are partnering to create new at-home care options, including acute hospital care and rehabilitation services. Continue Reading
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27 Jun 2022
Telehealth Use Remained Steady in 2021 for Medicare Beneficiaries
Although the future of telehealth flexibilities remains uncertain, researchers found that telehealth use was steady and did not lead to a spike in total visits among Medicare beneficiaries in 2021. Continue Reading
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27 Jun 2022
NY Health System to Use Digital Platform to Inform Teenagers of Diabetes Risks
Mount Sinai Health System is working with mPulse Mobile to create a health program delivered via a digital solution that will inform teenagers of diabetes risks. Continue Reading
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24 Jun 2022
Organizations Collaborate to Assess Impact of Virtual Care on COPD Readmissions
Hartford HealthCare and Wellinks are joining forces to conduct the POWER study, which will examine the impact of a virtual management solution on readmissions for patients with COPD. Continue Reading
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24 Jun 2022
Patients Report Better Telehealth Experiences Than Providers
Patient experience with telehealth appears to be better than provider experience, with only 15 percent of patients saying they had a difficult time obtaining the care they expected, a new report shows. Continue Reading
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23 Jun 2022
Maven Clinic, Cleveland Clinic Partner to Enhance Virtual Fertility Care
Maven Clinic's members will have access to various support services, including scheduling and financial counseling, through Cleveland Clinic Fertility Center. Continue Reading
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22 Jun 2022
Telemedicine Company Owner Gets 14-Year Sentence for Fraud Scheme
The owner of a telemedicine company has been sentenced to 14 years in prison following a $20 million healthcare and wire fraud scheme. Continue Reading
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21 Jun 2022
Enhancing Care for Kids with Genetic Conditions Through Telehealth
New research shows that telehealth can be used to effectively care for pediatric patients with genetic conditions, but the implementation considerations and challenges of virtual care remain. Continue Reading
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20 Jun 2022
Telehealth Effective in Referring Rural Children to Hearing Care
Researchers found that referring rural children to hearing care specialists using telehealth promotes faster access to care compared to standard care methods. Continue Reading
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17 Jun 2022
Patient Characteristics Strongly Tied to Telehealth Use
Although more information is needed, researchers believe that patient characteristics like race and insurance status are closely associated with telehealth use. Continue Reading
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17 Jun 2022
KLAS: Epic, NextGen Come Out on Top in EMR-Centric Virtual Care Arena
EMR-centric virtual care increased during the COVID-19 pandemic, with Epic and NextGen receiving high scores from users, according to KLAS. Continue Reading
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16 Jun 2022
PCORI to Fund Research on Chronic Care Management Using Telehealth
The nonprofit will provide $50 million in funding for research on telehealth-based strategies to improve chronic care. Continue Reading
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16 Jun 2022
Mental Health Remained Common Telehealth Diagnosis Through Pandemic
Despite various changes in telehealth utilization, mental health conditions were the most common telehealth diagnosis nationally throughout the pandemic. Continue Reading
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15 Jun 2022
FTC Launches Investigation Into Telehealth Startup Cerebral
The probe, which comes a month after the virtual mental healthcare provider received a grand jury subpoena, will examine whether it used deceptive business practices. Continue Reading
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14 Jun 2022
State Medical Board Group Offers Guidelines for Appropriate Telehealth Use
The Federation of State Medical Boards has provided updated guidelines for providers to ensure appropriate telehealth use when providing care. Continue Reading
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14 Jun 2022
Walgreens Customers Gain Access to Virtual Cancer Care Support
Jasper Health is working with Walgreens to provide its customers access to a digital cancer care platform, which aims to increase psychosocial support. Continue Reading
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13 Jun 2022
HHS Releases HIPAA-Related Guidance for Audio-Only Telehealth
The guidance aims to answer common questions about providing audio-only telehealth services in compliance with HIPAA privacy and security regulations. Continue Reading
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13 Jun 2022
Telehealth Supports Type 1 Diabetes Management Among Pediatric Patients
Researchers determined that the adoption of telehealth and increased use of continuous glucose monitors supported pediatric patients with type 1 diabetes amid the COVID-19 pandemic. Continue Reading
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10 Jun 2022
How FQHCs Are Combating the Digital Divide in Telehealth, Remote Monitoring
The benefits afforded by telehealth and remote patient monitoring remain out of reach for certain populations, but FQHCs are working on expanding access and making virtual care more equitable. Continue Reading
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09 Jun 2022
Teladoc Faces Class-Action Lawsuit for Allegedly Misleading Investors
The suit brought by a shareholder claims that the company misled investors about how competition was impacting its business and provided unrealistic financial projections for 2022. Continue Reading
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09 Jun 2022
Clinician Perception of Quality Linked to Telehealth Modality Use Rates
Researchers found that high telehealth utilization rates were associated with clinicians’ attitudes toward virtual care quality and ease of use. Continue Reading
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08 Jun 2022
Connecticut Health System Establishes At-Home Hospital Service
Yale New Haven Health has partnered with Medically Home to create an at-home hospital program for Medicare patients. Continue Reading
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08 Jun 2022
Rollback of Telehealth Flexibilities Will Affect Each State Differently
According to researchers, states must individually consider how the return of more restrictive interstate telehealth policies will impact residents based on usage rates. Continue Reading
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07 Jun 2022
National Telehealth Use Declines for 2nd Consecutive Month
New data from FAIR Health shows that telehealth use continued to decline in the first quarter of the year, falling by 6.1 percent in March. Continue Reading
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06 Jun 2022
Virtual Frailty Exams Improve Patient Comfort, Diagnostic Accuracy
Researchers found that performing frailty exams virtually result in accurate diagnoses and help ensure high comfort among blood cancer patients. Continue Reading
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06 Jun 2022
Economic Disadvantage Linked to Missed Pediatric Telehealth Appointments
Researchers found that a higher probability of economic disadvantage was associated with a higher rate of missed telehealth appointments for pediatric patients. Continue Reading
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03 Jun 2022
Initiating Telehealth Visits Through Text Messaging Benefits Patients
Researchers found that connecting with a patient through text messaging to let them know when their provider was ready to see them provided patients with scheduling flexibility. Continue Reading
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02 Jun 2022
Telehealth Raises Visit Completion Rate by 20% for Rural Residents
A study found that telehealth can be used to expand access to primary care in rural areas as it can help increase the proportion of appointments completed. Continue Reading
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02 Jun 2022
Hospitals' Telehealth Partnership Aims to Cut Down on Long Travel Times
A new virtual care collaboration between Ascension St. Vincent’s Chilton and UAB Medicine aims to provide care while eliminating travel constraints. Continue Reading
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31 May 2022
Partnership Aims to Provide 911 Patients With Virtual Care
UCM Digital Health and Columbia County Emergency Medical Services are joining forces to increase access to virtual care for patients requiring emergency medical care. Continue Reading
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26 May 2022
CVS Health Unveils Telehealth Solution For Aetna, Caremark Members
The virtual care solution will provide health plan members with various services, including primary care and mental healthcare, in their chosen setting. Continue Reading
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26 May 2022
CVS, Walmart to Reject Some Prescriptions From 2 Telehealth Startups
CVS Health and Walmart will not fill prescriptions for controlled substances from two telehealth companies that provide mental healthcare, including Cerebral, which is facing a federal investigation. Continue Reading
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25 May 2022
Organizations Collaborate to Eliminate Virtual Healthcare Disparities
Various organizations across healthcare and academia have created an alliance to eliminate virtual healthcare disparities by increasing care access and building on digital health innovations. Continue Reading
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25 May 2022
7 People Sentenced in Telemedicine Pharmacy Fraud Scheme
Seven people and affiliated companies were sentenced for their involvement in a healthcare fraud scheme that involved taking advantage of telemedicine to deceive pharmacy benefit managers. Continue Reading
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24 May 2022
Telehealth Widely Used by Allergy, Immunology Providers
An AMA survey shows that 92 percent of allergy and immunology providers used a telehealth modality for care delivery in 2021. Continue Reading
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24 May 2022
Some Pediatric Neurology Patients Require In-Person Visits
Children’s Hospital of Philadelphia researchers found that while a majority of pediatric neurology patients benefit from telehealth, some still require in-person care. Continue Reading
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19 May 2022
Use of Virtual Care Tools in Some Underserved Populations is Rising
Though various underserved populations, like those living in rural areas, are still lagging in digital health adoption, some groups are using these tools at higher rates. Continue Reading
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Feature
19 May 2022
HHS, Providers View Audio-Only Telehealth as Key Health Equity Strategy
At HHS' inaugural National Telehealth Conference, federal agency leaders and providers spoke about the importance of expanding access to telehealth equitably, zeroing in on the value of audio-only modalities. Continue Reading
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18 May 2022
Telehealth Remains Popular Among Adults Over 50
A 2022 study revealed that one-third of adults 50 years or older are interested in using telehealth themselves or for a loved one, which is similar to interest levels among older adults in 2020. Continue Reading
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18 May 2022
MD Anderson, Business School Develop Design Framework for Virtual Care
University of Texas MD Anderson Cancer Center and Texas A&M University’s Mays Business School created a framework to help healthcare organizations design and implement virtual care services. Continue Reading
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17 May 2022
Leveraging Telehospitalists in the Age of COVID-19
Providence expanded its telehospitalist program to include cross-cover capabilities and daytime coverage at smaller facilities, helping them manage COVID-19-related volume surges during the pandemic. Continue Reading
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16 May 2022
CDC: Children with Chronic Conditions More Likely to Use Telehealth
Children with chronic conditions, like asthma or a developmental condition, were more likely to use telehealth because of the pandemic, according to new CDC data. Continue Reading
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16 May 2022
NCQA Report: 3 Strategies to Close Telehealth Access Gaps
The National Committee for Quality Assurance released a telehealth report that highlighted care disparities and strategies for improvement. Continue Reading