Telehealth
Telehealth is vital in increasing access to healthcare. Healthcare providers can use audiovisual, audio-only or asynchronous telehealth tools to facilitate virtual visits, improving patient experience and, in some cases, reducing healthcare costs. But hurdles like the digital divide and racial disparities, which can widen existing health inequities, must be tackled.
Top Stories
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Feature
19 Nov 2024
How the virtual ECHO model is boosting Black maternal health
The Black Maternal Health ECHO program uses telehealth to improve maternal health equity by fostering collaboration, extending education and addressing biases in care. Continue Reading
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13 Nov 2024
Telehealth does not raise rates of low-value primary care
New research shows telehealth use in primary care doesn't increase low-value services, like unnecessary tests, addressing concerns about wasteful healthcare practices. Continue Reading
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30 Nov 2022
82% of Americans Want Telehealth Flexibilities Extended
A recent survey indicates that 82 percent of respondents with employer-provided coverage believe that the government should extend telehealth flexibilities. Continue Reading
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30 Nov 2022
Collaboration Aims to Provide Virtual Breastfeeding Support
Nest Collaborative and Kettering Health worked to provide Ohio patients from maternity centers with virtual breastfeeding support. Continue Reading
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29 Nov 2022
MassHealth Providers Engage in Improper Telehealth Billing Practices
A recent report from MassHealth described the millions of dollars of improper telehealth billing practices that took place over the course of 18 months. Continue Reading
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29 Nov 2022
Telehealth Requires Efforts to Improve Access to Reach Full Potential
New research found that telehealth expansion lacks benefits when efforts to improve access are not present, which may often lead to health disparities. Continue Reading
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28 Nov 2022
Telehealth Boosts Access to Care in MA, But Health Equity Gaps Remain
A recent report found that broader access to telehealth has benefited many populations across Massachusetts, but several upgrades are needed in the long run to ensure health equity. Continue Reading
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23 Nov 2022
Viewpoint: Modifier Code Allows Researchers to Evaluate Audio-Only Telehealth
A modifier code known as CPT 93 gives researchers the ability to evaluate audio-only telehealth and ensure reliable healthcare delivery, according to a new article in Health Affairs. Continue Reading
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23 Nov 2022
Federal Funding to Support Nurse, Rural Public Health Telehealth Training
A recent grant from HRSA has provided South Dakota-based Avera Health with $2.5 million to support the nursing and rural public health workforce through telehealth and virtual care training. Continue Reading
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22 Nov 2022
Despite Challenges, Telehealth Can Provide Effective Cardiovascular Care
According to the American Heart Association, telehealth can provide effective cardiovascular care despite some challenges related to accessing technology. Continue Reading
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21 Nov 2022
State AGs Urge Continued Virtual Care Access for Opioid Use Disorder Treatment
A group of 45 attorneys general from various US states asked the DEA and the SAMHSA to preserve access to opioid use disorder treatment through telehealth. Continue Reading
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21 Nov 2022
Penn Medicine Telehealth Program Improves Access to OUD Treatment
New research conducted by Penn Medicine describes how its telehealth program helped alleviate barriers to opioid use disorder treatment and increased buprenorphine prescriptions by 89 percent. Continue Reading
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18 Nov 2022
Telehealth Availability at FQHCs Linked to Engagement in Mental Healthcare
New research shows that high telehealth availability at FQHCs led to better care engagement during the COVID-19 pandemic among Medicaid beneficiaries with mental health issues. Continue Reading
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17 Nov 2022
Healthcare Stakeholders Urge Congress to Retain Telehealth Affordability
A letter, signed by more than 350 stakeholders, asks Congress to support affordability by extending provisions that enable employers and health plans to offer telehealth services pre-deductible. Continue Reading
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17 Nov 2022
States Continue to Expand Regulations to Support Access to Telemental Health
A new report highlighted how the mental health crisis continues to spur the need for expanded telehealth services supported by regulatory flexibilities. Continue Reading
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16 Nov 2022
MDLIVE Adds Chronic Condition Monitoring to Virtual Primary Care Service
Cigna's MDLIVE has added a remote monitoring program to its virtual primary care service that will provide clinicians with further insight into chronic care patients. Continue Reading
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16 Nov 2022
AMA Releases Blueprint to Optimize Digitally Enabled Care
A recent blueprint from the American Medical Association described how digitally enabled care can impact future healthcare and how organizations can collaborate to enhance these services. Continue Reading
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15 Nov 2022
Amazon Launches Messaging-Based Virtual Care Service
Called Amazon Clinic, the new service enables healthcare consumers to connect with clinicians via a message-based portal and receive care for common medical conditions like acne and UTIs. Continue Reading
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15 Nov 2022
South Dakota DOH Launches Telehealth Partnership for EMS Services
A telehealth partnership between the South Dakota DOH, EMS agencies, and Avel eCare aimed to improve care delivery. Continue Reading
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14 Nov 2022
WHO Releases Guide to Enhance Delivery of Telehealth Services
The agency issued a consolidated guide containing recommendations and processes to assist policymakers and providers in delivering telehealth services. Continue Reading
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10 Nov 2022
Northwell to Co-Launch Virtual Care Startup Providing Menopause Services
Together with Aegis Ventures, Northwell Holdings will launch a virtual care company offering services to manage menopause symptoms following an initial rollout among nurses at the health system. Continue Reading
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10 Nov 2022
With Improved Standards, Telehealth Could Significantly Enhance Senior Care
In a new editorial, researchers argue that telehealth can lead to improved care among seniors, provided they adhere to standards that ensure the most effective delivery of virtual care. Continue Reading
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09 Nov 2022
Telehealth Earned a Place in Standard Healthcare Delivery Approaches
New research indicated the emergence of telehealth adoption along with the spot it now has in the new normal of healthcare delivery approaches. Continue Reading
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08 Nov 2022
Clinical Trial to Assess Efficacy of Virtual Alcohol Use Disorder Treatment
Funding from the NIH has enabled Ria Health to collaborate with Stanford University to launch a clinical trial testing the efficacy of its virtual alcohol use disorder treatment program. Continue Reading
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08 Nov 2022
Willingness to Engage in Video Visits Spikes, Especially Among Black Americans
The willingness to use video-based telehealth grew during the COVID-19 pandemic, with the largest increases occurring among Black Americans and Americans with less education, a new survey shows. Continue Reading
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07 Nov 2022
National Telehealth Use Appears to be Stabilizing
According to new data, national telehealth use increased by 1.9 percent between July and August, remaining relatively stable compared to fluctuations in usage seen over the course of the pandemic. Continue Reading
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04 Nov 2022
New Partnership to Launch a School-Based Telehealth Program
Through a newly formed collaboration, OU Health and Oklahoma City Public Schools will launch a school-based telehealth program. Continue Reading
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04 Nov 2022
Telehealth Patient Satisfaction On Par with In-Person Care During Pandemic
New research shows that patient satisfaction with telehealth did not fall beneath the satisfaction levels associated with in-person care among a diverse population during the COVID-19 pandemic. Continue Reading
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03 Nov 2022
Virtual Physical Therapy Use, Satisfaction Lower Than In-Person
New research shows that virtual physical therapy patients from a single rehabilitation center were 14.1 percent less likely to recommend visits compared to in-person patients. Continue Reading
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02 Nov 2022
Most Americans Find Virtual Primary Care Effective, Appealing
New survey results show that 79 percent of Americans who engaged in virtual primary care stated that it allowed them to take charge of their health. Continue Reading
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31 Oct 2022
In-Person Exam Has Little Impact on Virtual Urological Surgery Planning
New research showed that most surgical plans developed through video visits for urology patients did not change following a physical, in-person examination. Continue Reading
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31 Oct 2022
Patients Prefer Telehealth for Primary Care, Mental Health Needs
A recent report shows that amid a return to in-person care, telehealth use has dropped among some populations, but it is still a popular modality for accessing primary and mental healthcare. Continue Reading
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28 Oct 2022
New Partnership Aims to Expand Reach of Virtual Health Services
Sound Long-Term Care Management, an ACO, is working with PointClickCare Technologies to provide participating long-term care facilities with virtual health services. Continue Reading
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28 Oct 2022
Mayo Clinic, Memora Health Launch Virtual Postpartum Care Research Program
Memora Health is working alongside Mayo Clinic to enhance virtual postpartum care through a virtual care program that includes artificial intelligence-backed messaging. Continue Reading
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27 Oct 2022
50% of Veterans with OUD Used Audio-Only Telehealth to Access Medication
Most veterans with opioid use disorder used telehealth to access treatment, with half engaging in phone-only visits, highlighting the importance of access to audio-only services, new research shows. Continue Reading
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27 Oct 2022
ED Return Visit, Hospitalization More Likely After Telehealth Follow-up
Follow-ups conducted via telehealth after an ED visit may result in increased healthcare utilization, including a return visit to the ED, as compared with in-person follow-ups, new research shows. Continue Reading
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26 Oct 2022
Virtual Care On Par with In-Clinic Treatment of High Blood Pressure
New research shows that telehealth can be used to monitor and manage high blood pressure as effectively as clinic-based care methods. Continue Reading
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26 Oct 2022
OIG Recommends Home Health Agencies Evaluate Telehealth Activity
In a new report, HHS' Office of Inspector General described the need for home health agencies to review telehealth trends as its use continues to expand. Continue Reading
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25 Oct 2022
Two Providers Join Forces to Launch Virtual, In-Home Care Company
MUSC Health and the MetroHealth System have partnered to create a comprehensive care company to deliver virtual and in-home care. Continue Reading
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24 Oct 2022
Virtual Health Integration Linked to Improving Healthcare Delivery
Virtual health integration with in-person care is a critical step in improving patient outcomes and care delivery for employees and their families, according to a new report. Continue Reading
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24 Oct 2022
Broadband Availability Linked to Video-Based Telehealth Use Among Veterans
New research shows that the extent to which patients from the Veterans Health Administration used video-based telehealth increased with access to adequate broadband internet. Continue Reading
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21 Oct 2022
34 States, DC Offer Some Reimbursement for Audio-Only Telehealth
A new report on state-level telehealth policies shows that 34 states and D.C. pay for audio-only telephone through their Medicaid programs, but with certain limitations. Continue Reading
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21 Oct 2022
New Virtual Program Aims to Expand Access to Cardiac Rehabilitation
Tampa General's heart institute and Recora are working together to expand access to cardiac rehabilitation through a new virtual recovery program. Continue Reading
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20 Oct 2022
Telehealth Visit Volumes Drop 37% Since Peak Usage During Pandemic
New data shows that while telehealth visits have declined since the second quarter of 2020, behavioral health patients continue to flock to telehealth, making it a key area for provider investment. Continue Reading
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20 Oct 2022
IN Health System Adds Virtual Care Initiatives to Expand Offerings
Parkview Health aims to expand access to clinical support through new virtual care initiatives provided from one centralized location. Continue Reading
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19 Oct 2022
Ochsner Digital Health Pilot Improves Diabetes, Hypertension Outcomes
A digital health pilot conducted by Ochsner Health helped about 50 percent of hypertensive patients and almost 60 percent of type 2 diabetes patients reach their outcomes goals. Continue Reading
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19 Oct 2022
MN Provider Spins Out Hospital-At-Home Development Company
Allina Health and Flare Capital Partners have spun out a company that aims to help providers and payers create and launch hospital-at-home programs. Continue Reading
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18 Oct 2022
Telehealth Reduces No-Show Rates, Improves Access Among Surgical Patients
New research shows that telehealth services successfully connected surgical patients to care and reduced the odds of a no-show among two-thirds of patients. Continue Reading
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17 Oct 2022
Physicians Approve of Using Telehealth to Treat Opioid Use Disorder
New research shows that a high percentage of registered physicians found telehealth a favorable method for treating opioid use disorder patients. Continue Reading
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17 Oct 2022
NYU Cancer Center Adds Virtual Supportive Care Program
The NYU Langone Health Perlmutter Cancer Center at Sunset Park has created a virtual supportive care program for lung cancer patients. Continue Reading
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14 Oct 2022
Telehealth Use Remained Popular Among US Adults in 2021
New data from the CDC shows that 37 percent of adults, and more specifically, 42 percent of women continued to use telehealth in 2021. Continue Reading
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14 Oct 2022
Partnership to Add Virtual Primary Care Feature to Smart TVs
Telehealth provider HealthTap has partnered with Samsung to add a virtual healthcare feature to the tech giant's Smart TVs to expand access to primary care. Continue Reading
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Answer
13 Oct 2022
Using Telehealth to Boost Abortion Access in a Post-Roe World
Reproductive health providers are leveraging telehealth to expand access to medication abortions, but several challenges stand in the way of widespread access, including the digital divide. Continue Reading
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13 Oct 2022
Group Recommends Policy Changes for Future Telehealth Optimization
The Bipartisan Policy Center detailed trends in telehealth use and recommended policies to support future telehealth optimization, such as removing excessive in-person visit requirements for behavioral healthcare. Continue Reading
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12 Oct 2022
Penn Medicine Virtual Care Program Improves Access to Fertility Treatment
The Pennsylvania-based health system created a virtual care program that promotes access to fertility care at a faster rate, cutting the wait time for treatment in half, research shows. Continue Reading
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12 Oct 2022
Telehealth-Enabled Observation Effective for At-Home Methadone Dosing
New research shows that video observation positively impacted rates of observed at-home methadone dosing, enhancing patient safety and reducing infection risks. Continue Reading
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11 Oct 2022
New Partnership to Develop Comprehensive Care-at-Home Services Program
The University of Arkansas for Medical Sciences, Amedisys, and Contessa are partnering to create a comprehensive care-at-home suite that includes various services. Continue Reading
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11 Oct 2022
Stanford Finds Virtual Care Quality On Par With Standard Care in ED
Stanford Health Care found that the Virtual Visit Track in its ED, which involves a remote physician consulting with low-acuity patients, is an effective alternative to in-person consultations. Continue Reading
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10 Oct 2022
Older Adults Satisfied with Telehealth During COVID-19 Pandemic
New research showed that adults 65 and older were relatively satisfied with telehealth throughout the COVID-19 pandemic and desired continued access to virtual care. Continue Reading
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07 Oct 2022
Endocrine Society Provides Guidance for Appropriate Use of Telehealth
The Endocrine Society published a policy perspective covering various factors, such as clinical and patient factors, which could help determine subjective care needs and whether telehealth use is appropriate. Continue Reading
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07 Oct 2022
Researchers Win NIH Grant to Treat Opioid Overuse Through Telehealth
Researchers from New York and Connecticut aim to implement an opioid use disorder intervention that leverages telehealth following a $1.1 million federal grant. Continue Reading
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Feature
06 Oct 2022
Why Telehealth Has Become an Integral Part of the Mental Healthcare Landscape
During a virtual panel, experts discussed the benefits of telemental care, which include expanding care access and closing health equity gaps, and noted key trends that may influence its future use. Continue Reading
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06 Oct 2022
SD Health System Aims to Improve Maternal Care Outcomes Through Telehealth
Avera Health plans to use a $4 million federal grant to improve maternal care outcomes through enhanced virtual access to obstetrics services and remote patient monitoring. Continue Reading
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04 Oct 2022
Telehealth Utilization Rose 1.9% Nationally in July
Telehealth usage jumped slightly in July relative to June, making up 5.3 percent of medical claim lines nationally, new data shows. Continue Reading
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04 Oct 2022
Michigan Establishes 13 Test to Treat Sites With Telehealth Options
The sites will enable people who test positive for COVID-19 to remain at the place they were tested, virtually consult with physicians, and receive a prescription for antiviral treatment if needed. Continue Reading
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03 Oct 2022
Project Increases Telehealth Access Among Veterans Facing Homelessness
Researchers expanded telehealth access for homeless veterans by 5.5 percent in 16 weeks through a quality improvement project. Continue Reading
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03 Oct 2022
Telehealth Provider, Research Institute to Study COVID-19 Rebound
On-demand telehealth provider eMed and Scripps Research Translational Institute are launching an at-home study to examine patient responses to COVID-19 treatment. Continue Reading
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30 Sep 2022
Healthcare Provider to Expand Telehealth Research Collab With $2M Grant
MedStar Health will use the large grant to expand its telehealth research collaboration with Stanford Medicine and Intermountain Healthcare, focused on gathering data on access, safety, and equity. Continue Reading
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30 Sep 2022
Patients Indicate High Levels of Satisfaction Following Telehealth Use
New research shows that 57 to 80 percent of patients prefer telehealth when obtaining care, revealing high levels of satisfaction with the care modality. Continue Reading
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Feature
29 Sep 2022
How Virtual Care Uptake Can Support Seniors Aging in Place
The concept of aging in place is growing popular as more seniors live longer and more active lives, but virtual care technology is needed to help make the concept a reality. Continue Reading
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29 Sep 2022
Telehealth Care Quality Better Than In-Person For Some Measures
New research shows that telehealth can enhance healthcare quality, with telehealth patients experiencing a similar or better performance in some quality measures than patients receiving in-person care. Continue Reading
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28 Sep 2022
Chronic Care Patients 88% More Likely to Use Telehealth Than Their Peers
New research shows that telehealth use continues to impact healthcare delivery positively and remains popular among patients, especially chronic care, female, and mental health patients. Continue Reading
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27 Sep 2022
Memorial Sloan Kettering Launches Telemedicine Platform for Cancer Care
A new telemedicine platform, created by Memorial Sloan Kettering Cancer Center in collaboration with Microsoft, Accenture, and Avanade, aims to improve cancer care quality and patient experience. Continue Reading
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27 Sep 2022
Digital Health, Telehealth Technology Can Enhance Hearing Care Access
New research shows that digital health and telehealth technology can improve hearing care access by enabling audiology assessments to be conducted remotely. Continue Reading
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26 Sep 2022
MUSC Receives $1.5M Grant to Advance Telehealth Training in Rural Areas
The health system will use the federal grant to create educational and training opportunities for students to support telehealth expansion and workforce development in rural communities. Continue Reading
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23 Sep 2022
New Research Affirms Telehealth's Efficacy, Role in Expanding Mental Healthcare
Researchers dismissed common concerns about telehealth and described how virtual care helped improve behavioral health access at nursing homes in two papers published in NEJM Catalyst. Continue Reading
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22 Sep 2022
Blue Cross NC to Expand Telehealth Coverage Following Spike in Use
After observing a massive jump in telehealth claims since March 2020, the payer decided to expand telehealth coverage for fully insured and administrative services-only plan members. Continue Reading
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22 Sep 2022
Out-of-State Telehealth Aided Rural Residents Amid the Pandemic
New research shows that several Medicare beneficiaries benefited from expanding out-of-state telehealth services, including rural residents and cancer survivors. Continue Reading
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21 Sep 2022
Amazon Care Veterans Create Virtual Care Service For Latino Community
Founded by former Amazon Care employees, Zócalo Health aims to provide culturally tailored virtual primary care to Latino patients while improving care coordination and healthcare access. Continue Reading
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21 Sep 2022
Ensuring Care Continuity Through an EHR-Integrated Telehealth Platform
To enhance continuity of care and patient access, a Michigan-based health system deployed an Epic-integrated virtual care platform, overcoming hurdles such as complications with contracting. Continue Reading
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20 Sep 2022
Intermountain Healthcare Launches Pediatric Telehealth Services
Intermountain Healthcare is making efforts to expand communication and patient access through pediatric telehealth services while maintaining care quality. Continue Reading
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20 Sep 2022
Telehealth Widely Used by Patients With Pediatric Neurology Conditions
New research shows that telehealth was widely used by pediatric neurology patients even after in-person care restrictions were lifted, particularly among those with epilepsy and ADHD. Continue Reading
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19 Sep 2022
Viewpoint: Telehealth Disparities Exist Among Visually Impaired Populations
An article in Health Affairs shows that visually impaired patients often experience telehealth disparities due to difficulties with accessibility and navigation and shares recommendations to alleviate these issues. Continue Reading
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19 Sep 2022
Texas Provider Aims to Improve Patient Access with At-Home Care Program
Texas Health Resources has created an acute care at-home program in an effort to improve patient access and quality of care. Continue Reading
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16 Sep 2022
Report: Telehealth Company's Prescribing Practices Come Under DEA Scrutiny
According to a report in The Wall Street Journal, the DEA is investigating virtual ADHD treatment provider Done regarding its prescribing of controlled substances. Continue Reading
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15 Sep 2022
Physician Uptake of Telehealth, RPM Higher Than Other Digital Health Tools
Remote care tools have seen the largest increase in physician adoption since 2016, with more physicians noting their importance as digital health adoption rises, a new survey shows. Continue Reading
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15 Sep 2022
Limited Resources Led to Lower Telehealth Engagement Among Rural Residents
New research shows a difference of 25.1 percentage points in the increase in telehealth engagement among rural and urban residents during the pandemic, indicating the need for additional resources. Continue Reading
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14 Sep 2022
375 Healthcare Organizations Urge Senate to Ensure Expanded Telehealth Access
A letter, co-led by the American Telehealth Association and signed by 375 healthcare stakeholders, requests that the US Senate approve a two-year extension to allow for expanded telehealth access. Continue Reading
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13 Sep 2022
Telehealth Use More Frequent Among Urban, Hispanic Medicare Beneficiaries
New federal research shows that Hispanic and urban Medicare beneficiaries were more likely to use telehealth during the first year of the COVID-19 pandemic. Continue Reading
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13 Sep 2022
National Telehealth Use Drops Almost 4% in June
According to new data, June saw a 3.7 percent decline in national telehealth use, dropping from 5.4 percent of medical claim lines in May to 5.2 percent. Continue Reading
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12 Sep 2022
Rural Hospital Association Expands Access to Telehealth Resources
The National Rural Health Association has partnered with Equum Medical to provide underserved rural communities with various telehealth resources, including virtual observation assistance. Continue Reading
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12 Sep 2022
Telehealth Supports Access to Medication Abortion Services
New research shows that telehealth can help women access secure medical abortion services through text messaging tools and at-home medications. Continue Reading
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09 Sep 2022
Patient Safety Campaign Aims to Enhance Telehealth Education
The Joint Commission has launched a patient safety campaign to advance telehealth education and provider communication. Continue Reading
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08 Sep 2022
Telehealth Billing Poses Relatively Small Risk to Medicare Program
A new federal report shows that the risk related to high billing for telehealth services provided to Medicare beneficiaries is relatively low. Continue Reading
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08 Sep 2022
Partnership Aims to Study Virtual Treatment for Adolescent Depression
Children’s Hospital Los Angeles has partnered with Limbix to determine the effectiveness of a new virtual treatment method for treating adolescent depression. Continue Reading
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07 Sep 2022
Clinical Diagnoses Similar During Telehealth, In-Person Visits
New research shows that diagnoses provided during a video-based telehealth visit matched the in-person reference standard diagnoses in 86.9 percent of cases. Continue Reading
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07 Sep 2022
Adverse Event Rate Similar for Remote, In-Home Physician Visits
New research shows a small difference in the number of adverse events among patients receiving in-home physician visits and those receiving remote care. Continue Reading
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06 Sep 2022
FTC Probes Amazon's Purchase of Virtual, In-Person Care Provider One Medical
The agency has requested additional information from both companies as part of its review of the proposed acquisition that would give Amazon 188 health clinics along with virtual care options. Continue Reading
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06 Sep 2022
Washington Health System Licenses Virtual Care Technology For Urgent Care
MultiCare Health System has licensed new virtual care technology that will be added to its hybrid ambulatory care platform Indigo Health, which offers urgent care services. Continue Reading
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02 Sep 2022
Expanding Telehealth Key to Care Access, But Tech Infrastructure Needs Upgrade
According to Sen. John Thune, ensuring access to telehealth is critical, especially to combat the mental health epidemic, but several infrastructure upgrades are needed to support adoption and use. Continue Reading
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01 Sep 2022
Home-Based Cardiac Rehabilitation Leads to Positive Patient Outcomes
New research shows that home-based cardiac rehabilitation resulted in positive patient outcomes, such as lower hospitalization rates among cardiovascular disease patients. Continue Reading
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01 Sep 2022
Telehealth Expansion Linked to Drop in Opioid Overdose Risk During Pandemic
A new study has linked expanded telehealth use during the COVID-19 pandemic with a decline in the likelihood of overdoses among Medicare patients with opioid use disorder. Continue Reading