Telehealth
Telehealth is vital in increasing access to healthcare. Healthcare providers can use audiovisual, audio-only or asynchronous telehealth tools to facilitate virtual visits, improving patient experience and, in some cases, reducing healthcare costs. But hurdles like the digital divide and racial disparities, which can widen existing health inequities, must be tackled.
Top Stories
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18 Dec 2024
Medication management, follow-ups top telehealth use cases
A new survey finds U.S. physicians and patients see value in telehealth access, citing medication management and follow-up visits as the most common reasons for telehealth use. Continue Reading
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13 Dec 2024
What is virtual nursing, and why is it on the rise?
Virtual nursing facilitated through telehealth and RPM tools can help address nursing shortages and burnout by supporting bedside nurses with various tasks. Continue Reading
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16 Mar 2023
How a Telehealth Partnership is Expanding Critical Care for Newborns
A partnership between two hospitals is leveraging telehealth to expand intensive care access for newborns in New Mexico, enabling infants and their families to stay close to home. Continue Reading
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15 Mar 2023
ONC: Majority of Office-Based Physicians Used Telehealth in 2021
A federal data report found that 87 percent of office-based physicians used telehealth in 2021, with 80 percent saying they will continue to use it after the COVID-19 pandemic is declared over. Continue Reading
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15 Mar 2023
ChristianaCare Launches Virtual Primary Care to Improve Patient Access
ChristianaCare has created a virtual primary care practice intended to help maintain strong patient-provider relationships while improving healthcare access. Continue Reading
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14 Mar 2023
Virtual Behavioral Health Use Increases 45-Fold During Pandemic
New data shows that the share of behavioral health services delivered via telehealth rose from 1 percent in 2019 to 33 percent in 2022, with rates of virtual prescribing also reaching new heights. Continue Reading
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14 Mar 2023
Telehealth Maintained Behavioral Healthcare Quality During Pandemic
Recent research found that using telehealth to provide care for depression led to improved behavioral health practice adherence and completion rates in three integrated health systems. Continue Reading
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13 Mar 2023
COVID-19 Pandemic Led to Telehealth Divides Among VA Beneficiaries
Recent research found that the COVID-19 pandemic led to telehealth use divides between rural and urban Veterans Affairs beneficiaries. Continue Reading
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13 Mar 2023
Washington DOH Adds Tool for Virtual Reproductive Health Services
The Washington State Department of Health has launched a tool to enable residents to find sexual and reproductive health clinics that offer telehealth appointments. Continue Reading
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09 Mar 2023
How Telehealth Policy is Evolving at the State Level
State-level telehealth policy will continue to evolve in 2023, with experts noting potential policy changes related to physician licensure, virtual prescribing, and audio-only telehealth. Continue Reading
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09 Mar 2023
Telehealth Use Rose Almost 4% Percent Nationally in December
New FAIR Health data shows that national telehealth utilization jumped 3.8 percent in December, encompassing 5.5 percent of all medical claim lines. Continue Reading
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08 Mar 2023
Virtual Care Team Strategy Boosts Heart Failure Therapy Uptake
A new study describes a virtual care team strategy that improved the use of guideline-directed heart failure therapies within three Mass General Brigham hospitals. Continue Reading
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08 Mar 2023
PA Health System Expands Telehealth, RPM Collaboration
An expanded collaboration between Temple Health and Masimo aims to use telehealth, remote patient monitoring, and automation to improve healthcare delivery. Continue Reading
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06 Mar 2023
Telehealth Initiative Aims to Provide Virtual Care in GA School Settings
A recent partnership aims to reduce barriers associated with healthcare for students in school through a new telehealth initiative to increase access and efficiency. Continue Reading
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06 Mar 2023
Collaboration Aims to Enhance Access to Virtual Behavioral Healthcare
A recent collaboration between two organizations aims to provide children and families with expanded access to comprehensive, virtual behavioral healthcare. Continue Reading
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02 Mar 2023
Most Virtual Primary Care Visits Do Not Require In-Person Follow-Ups
Recent research shows that over 60 percent of primary care-related telehealth visits did not require in-person follow-up care. Continue Reading
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01 Mar 2023
Income, Race Among Factors that Influence Telehealth Literacy
A recent study found that several patient demographics, such as income, race, and location of residence, correlate with telehealth literacy and influence patient access to care. Continue Reading
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28 Feb 2023
Telehealth Use Among Older, Rural, Uninsured Adults Spikes
From 2021 to 2022, telehealth use rose across various demographic groups, with 12 to 13 percentage point increases among some traditionally underserved groups. Continue Reading
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28 Feb 2023
MO Health System Expands At-Home Hospital to Treat More Patients
Saint Luke’s Health System is expanding its at-home hospital program to care for more patients in Missouri following high patient satisfaction scores. Continue Reading
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27 Feb 2023
DEA Proposes Limits on Telehealth Prescriptions of Controlled Substances
The proposed rules extend some telehealth safeguards to ensure that patients have reliable access to medications post-pandemic, but they limit the virtual prescription of certain controlled substances. Continue Reading
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24 Feb 2023
MN Payer, Hybrid Care Provider Partner to Extend Rural Healthcare Access
Through the partnership, Medicare Advantage plan members in 24 Minnesota counties will gain access to Homeward's services, which include telehealth, remote patient monitoring, and in-home care. Continue Reading
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22 Feb 2023
Amazon Completes One Medical Acquisition
The deal will bring around 200 in-person locations and proprietary telehealth technology into Amazon's healthcare business, further bolstering its move into the provider arena. Continue Reading
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22 Feb 2023
4 Ways States Can Advance Telehealth Policy to Support Care Access
A recent report provided a set of suggestions for states to enhance patient care by maximizing advancements in telehealth-enabled care. Continue Reading
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21 Feb 2023
Less Than 1% of All Telehealth Visits Are for Cancer Care
New market research shows that a small fraction of all telehealth visits between 2020 and 2022 were related to oncology, most of which were for evaluation and management. Continue Reading
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21 Feb 2023
Telehealth Boosts Visit Frequency Among Type 1 Diabetes Patients
A recent study found that an increase in telehealth use led to greater visit frequency among adolescents and young adults with type 1 diabetes. Continue Reading
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16 Feb 2023
Telehealth Effective in Providing Preoperative Care for Bariatric Surgery
Recent research found that using telehealth to provide preoperative care for bariatric surgery produced similar clinical outcomes to in-person methods. Continue Reading
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16 Feb 2023
New Collaboration to Expand Virtual Female Specialty Care Access
A partnership between Lifepoint Health and a virtual women's health clinic aims to extend specialty care access for older women using telehealth tools. Continue Reading
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15 Feb 2023
Partnership Adds Virtual Nursing Program to Improve Patient Safety
A recent collaboration aims to improve patient safety and advance care model innovation through the implementation of a virtual nursing program. Continue Reading
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15 Feb 2023
Video Telehealth Linked to Reduction in Pediatric Hospital Transfers
Recent research describes how video telehealth resources helped reduce pediatric hospital transfers within rural emergency departments. Continue Reading
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14 Feb 2023
UVA Health Strikes Telestroke Partnership in Central Virginia
In collaboration with community healthcare and EMS organizations, UVA Health will provide seven Virginia counties with access to telehealth-enabled stroke care to support faster access to treatment. Continue Reading
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14 Feb 2023
KY Health System to Expand Telebehavioral Healthcare Access
A recent University of Louisville Health effort aims to increase behavioral healthcare access through the implementation of telehealth technology. Continue Reading
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13 Feb 2023
AAFP: Telehealth Policies Provide Opportunities but Need Improvements
Two recent letters from the American Academy of Family Physicians underscored the need for telehealth policies to accommodate behavioral health issues and patient relationships. Continue Reading
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13 Feb 2023
Telehealth Boosts Postpartum Visit Attendance Among Black Patients
New research shows that telehealth can improve postpartum visit attendance rates among Black patients, helping address racial healthcare disparities in maternity care. Continue Reading
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10 Feb 2023
Telehealth Improved Pre-Pandemic Cancer Care Availability in US
A recent study found that telehealth resources supported equitable cancer care delivery prior to the COVID-19 pandemic by reducing disparities and ensuring patient access. Continue Reading
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10 Feb 2023
Clinician Use of Video, Audio-Only Telehealth for OUD Treatment Drops
A new survey reveals that overall telehealth use for opioid use disorder treatment declined between 2020 and 2022, with audio-only visits halving from 20 percent of all OUD visits to 11 percent. Continue Reading
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09 Feb 2023
Partnership Aims to Enhance Remote Examination Capabilities
A recent collaboration aims to expand healthcare access in the Pacific Northwest through new virtual physical examination capabilities. Continue Reading
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09 Feb 2023
Collab to Expand Virtual Therapy Access for Musculoskeletal Disorders
A recent collaboration aims to provide Michigan residents with expanded access to virtual care options for musculoskeletal disorder treatment. Continue Reading
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08 Feb 2023
Which Virtual Care Vendors Won Best in KLAS 2023 Awards?
KLAS has released its Best in KLAS rankings for 2023, with companies like Caregility and Health Recovery Solutions taking some of the top spots in the telehealth and RPM categories. Continue Reading
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07 Feb 2023
Report: CVS Closes in on $10.5B Oak Street Health Acquisition
CVS is getting closer to buying Oak Street Health, which provides in-person and virtual primary care for Medicare patients, further expanding its reach in the healthcare provider arena. Continue Reading
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06 Feb 2023
Reps Introduce Bipartisan Legislation to Expand Telehealth Benefits
Six US House representatives recently introduced a bipartisan bill that aims to expand access to telehealth benefits for American workers. Continue Reading
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03 Feb 2023
Project ECHO Effectively Educates Providers in Managing Pediatric Pain
A recent study evaluating a pediatric Project ECHO model found that it was an impactful strategy for educating interprofessional healthcare providers on pediatric pain management. Continue Reading
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03 Feb 2023
AHA Urges Congress to Permanently Expand Access to Telehealth Services
A letter from the American Hospital Association to the Senate and House of Representatives asked that Congress add provisions to eliminate restrictions on telehealth for Medicare beneficiaries. Continue Reading
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02 Feb 2023
Telehealth-Enabled Cancer Care Can Lead to Carbon Emissions Savings
New research found that the use of telehealth in oncology allows for carbon emissions savings, leading to climate change mitigation. Continue Reading
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01 Feb 2023
Collaboration Aims to Enhance Virtual Care Access in Virginia
Using a $5.1 million federal grant, two organizations plan to expand regional, virtual healthcare access in Southwest Virginia. Continue Reading
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31 Jan 2023
Follow-up Care Slightly More Common After Audio-Only Telehealth Visits
A recent study showed that follow-up care, including downstream emergency care, was higher after telephone-only versus video visits, but some treatment measures, like lab order rates, were lower. Continue Reading
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31 Jan 2023
California Nonprofit Aims to Improve Care Through Virtual Plan
A novel, virtual-first plan focused on improving access to primary, mental health, and specialty care. Continue Reading
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30 Jan 2023
Virtual Tools Aim to Improve Patient Access to Care
A community health organization implemented scheduling and virtual resources to enhance patient access to care. Continue Reading
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30 Jan 2023
Collaborative Releases Guidelines for Delivering Remote Care to Seniors
A group of cross-disciplinary experts released a set of principles to help guide the process of providing seniors with remote care options. Continue Reading
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27 Jan 2023
Telehealth May Not Improve Opioid Use Disorder Treatment Quality, Access
A recent study shows that a higher rate of telehealth use was not linked to increased access or improved quality of treatment for opioid use disorder patients. Continue Reading
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27 Jan 2023
Partnership Aims to Expand Emergency Care Access Via Telehealth
UCM Digital Health and MVP Health Care joined forces to launch a treatment-in-place program to provide virtual access to emergency medicine providers. Continue Reading
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26 Jan 2023
Race, Age, Language Barriers Fuel Telehealth Delivery Disparities
A recent study found that hurdles related to race, age, language, and access to technology lead to healthcare disparities among telehealth users. Continue Reading
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25 Jan 2023
Partnership to Launch Hospital-at-Home Program in Florida
Orlando Health is working with a health technology company to provide hospital-level care at home to patients in Central Florida. Continue Reading
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23 Jan 2023
In-Person, Virtual Consults On Par in Achieving Shared Decision-Making
Recent research found that telehealth use for first-time surgery consultations led to similar levels of shared decision-making as those appointments that occurred in person. Continue Reading
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23 Jan 2023
Group asks CMS to Issue Interim Final Rule to Preserve Telehealth Access
The Alliance for Connected Care sent a letter to CMS requesting that the agency compose an interim final rule to eliminate potential telehealth access gaps for Medicare beneficiaries. Continue Reading
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20 Jan 2023
Pediatric Hospital Combines Urgent Care Services with Telehealth
A recent effort from Seattle Children’s involved implementing virtual urgent care services to treat various conditions, including coughs and colds. Continue Reading
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20 Jan 2023
Collaboration to Provide Access to Virtual LGBTQ+ Care in New England
A recent collaboration between Point32Health and Included Health aims to provide virtual LGBTQ+ care to Massachusetts-based health plan members. Continue Reading
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19 Jan 2023
Private Insurer Payment for Telehealth On Par with In-Person Care in 2020
The reimbursement for privately insured individuals receiving care virtually and in person was similar early in the pandemic, raising questions about whether telehealth can help cut health spending. Continue Reading
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19 Jan 2023
Collaboration Adds Telehealth Center to Retail Pharmacy Location
A partnership between a South Carolina-based hospital and Publix Pharmacy aims to add a telehealth center as well as medical diagnostic equipment to a pharmacy location. Continue Reading
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18 Jan 2023
Telehealth Saves Healthcare Costs for Some Cancer Patients
A recent study found that telehealth helped reduce time and travel costs for nonelderly cancer patients, with cost savings ranging between $147.4 and $186.1. Continue Reading
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18 Jan 2023
Telehealth Gave Orgs Economic Boost, Cut Carbon Footprint
Recent research found that telehealth led to the saving of over 53 million miles in travel distance and over $22 million in travel costs. Continue Reading
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17 Jan 2023
Ensuring Telehealth Implementation Doesn't Exacerbate Clinician Burnout
Healthcare leaders state that telehealth can both reduce and increase burnout, but there are several steps organizations can take to avoid the latter, including addressing workflow challenges. Continue Reading
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17 Jan 2023
Telehealth Can Support Care of Young Children with Developmental Delay
A recent study found that a telehealth-delivered parenting intervention combined with real-time therapist coaching highly benefited young children with developmental delay. Continue Reading
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16 Jan 2023
Audio-Only Coverage of Behavioral Health Common Across Medicaid Programs
Amid the COVID-19 pandemic, a majority of US states expanded Medicaid coverage of telebehavioral health, with most extending access to audio-only delivery of these services. Continue Reading
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13 Jan 2023
MA Health Plans to Expand Access to Virtual Behavioral Healthcare
Through a partnership with Valera Health, Harvard Pilgrim Health Care and Tufts Health Plan members will gain access to behavioral health services delivered through telehealth. Continue Reading
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12 Jan 2023
Northwell Health Launches AI-Based Chatbot to Reduce Maternal Mortality
The New York City-based health system has released an artificial intelligence-based chatbot to identify urgent needs and extend virtual care for pregnant women. Continue Reading
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12 Jan 2023
New Data Shows Telehealth Usage Drops by 4% Nationally
The latest Fair Health data shows that telehealth usage fell by around 4 percent nationally in October 2022, making up 5.2 percent of all medical claim lines. Continue Reading
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11 Jan 2023
Collaboration Aims to Expand Telestroke Care in Georgia
A partnership between Georgia-based Stephens County Hospital and Wellstar Health System will leverage virtual care strategies to expand access to specialized stroke care. Continue Reading
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11 Jan 2023
Partnership to Expand Access to Integrated Virtual Care for Diabetes
A recent collaboration between Omada Health Partners and Castell, an Intermountain Healthcare subsidiary, aims to manage and prevent diabetes through integrated virtual care. Continue Reading
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10 Jan 2023
CVS Health Invests Millions in Orgs with Virtual Care Offerings
CVS Health has invested $25 million in telepsychiatry practice Array Behavioral Care and $100 million in in-person and virtual care provider Carbon Health. Continue Reading
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10 Jan 2023
Telehealth Offset Declines in In-Person Mental Healthcare in 2020
A new study shows that amid the COVID-19 pandemic, there was a 16- to 20- fold increase in telehealth use for treating mental health conditions, counteracting the drop in in-person care volumes. Continue Reading
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09 Jan 2023
Rural Hospitals to Use Grant to Enhance Virtual Care Access
A grant from MultiPlan Corp., which works with payers and providers to enhance healthcare services, will enable two hospitals to boost virtual care resources to address rural healthcare needs. Continue Reading
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06 Jan 2023
New Federal Telehealth Program Aims to Treat COVID-19 Patients at Home
The National Institutes of Health has launched a federal COVID-19 telehealth program that will provide tests and services, such as at-home treatments, to patients in selected communities. Continue Reading
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06 Jan 2023
Collaboration to Expand Access to Breastfeeding Support Via Telehealth
A new partnership aims to provide thousands of Connecticut families with pre-and perinatal breastfeeding support through telehealth. Continue Reading
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05 Jan 2023
Telehealth Visits at Community Health Centers Rose to 21% in 2021
The jump in telehealth use during the COVID-19 pandemic helped sustain medical and mental health services at community health centers, according to recent Kaiser Family Foundation data. Continue Reading
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04 Jan 2023
Report Details 4 Imperatives of Virtual Care Growth
A recent report described four imperatives to enable health systems to grow their virtual care offerings, including getting buy-in early and ensuring vendor partnerships are productive. Continue Reading
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03 Jan 2023
Oregon Health Authority Approves Amazon-One Medical Merger
Clearing this regulatory hurdle brings Amazon one step closer to acquiring One Medical's 188 in-person locations and virtual care technology, further expanding its healthcare footprint. Continue Reading
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30 Dec 2022
Patients Satisfied with SDOH Needs Addressed Via Telehealth
Survey results show that patients were satisfied with clinicians using telehealth to tackle social determinants of health needs, with 63 percent saying that their medical and social needs were met. Continue Reading
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29 Dec 2022
Understanding Telehealth Barriers for Limited English Proficiency Patients
Research shows that patients with limited English proficiency may struggle to access and use telehealth services, but several strategies can be employed to address this issue. Continue Reading
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28 Dec 2022
Leveraging Telehealth Platforms to Enhance Provider Workflows, Adoption
Implementing a telehealth platform can positively impact provider workflows in numerous ways, including easing administrative burdens, thereby leading to greater provider adoption and satisfaction. Continue Reading
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27 Dec 2022
How the Virtual Care Landscape is Expected to Evolve Next Year
The virtual care arena has evolved rapidly over the course of the pandemic, but market experts predict a cooldown in activity, prompting the need to solidify the business case for telehealth. Continue Reading
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22 Dec 2022
Telehealth Use Among Medicare Beneficiaries Drops to 15% in Q2 2022
Telehealth utilization among Medicare beneficiaries has dropped from pandemic highs, but usage still varies by race, sex, and location, new CMS data shows. Continue Reading
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22 Dec 2022
Telehealth Policies, Regulations Remain Inconsistent Across States
A recent report detailed the inconsistencies in telehealth policies and regulations, such as varying modality allowances, among different US states and their effects on the healthcare system. Continue Reading
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21 Dec 2022
Most Clinicians Say Telehealth Cannot Effectively Treat Older Patients
A recent survey indicates that despite some benefits, between 57 and 61 percent of clinicians believe that older populations cannot receive effective care through telehealth. Continue Reading
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20 Dec 2022
Spending Bill to Extend Telehealth, Hospital-at-Home Waivers for 2 Years
The year-end package includes two-year extensions for Medicare telehealth flexibilities enacted during the pandemic and the Acute Hospital Care at Home Program. Continue Reading
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19 Dec 2022
Most Physicians, Hospital Execs Working to Sustain, Optimize Telehealth
A recent survey indicated that 70 percent of practice physicians and 56 percent of hospital executives are working to sustain or optimize telehealth programs. Continue Reading
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19 Dec 2022
Telehealth Remains Key Modality for Behavioral Healthcare Delivery
A Michigan-based provider leveraged a telehealth solution to expand critical access to behavioral healthcare as demand for these services skyrocketed during the COVID-19 pandemic. Continue Reading
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16 Dec 2022
Telehealth Helped Improve Attendance Rates at NICU Follow-Ups
New research found that a telehealth consultation before discharge from neonatal intensive care units improved follow-up attendance rates by 35 percent. Continue Reading
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16 Dec 2022
Collab Aims to Improve Access to At-Home, Telemental Health Services
A new collaboration between Superior HealthPlan, MedArrive, and Brave Health aims to assist patients in obtaining at-home healthcare combined with telehealth and virtual behavioral health services. Continue Reading
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15 Dec 2022
Virtual Obstetric, Fertility Care Likely to Prompt In-Person Follow-ups
A new study of 35 million telehealth visits found that patients receiving certain types of specialty care, like obstetric and fertility care, are likely to require an in-person follow-up visit. Continue Reading
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15 Dec 2022
US Reps Push for Extension of Telehealth Flexibilities for HDHP Members
Three US Representatives led a bipartisan group of lawmakers in submitting a request to Congress to extend telehealth flexibilities for some high-deductible health plan members. Continue Reading
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14 Dec 2022
HHS Proposes Rule to Continue Expanded Access to Virtual OUD Services
The US Department of Health and Human Services has proposed a rule that would allow providers to initiate the prescription of buprenorphine virtually for the treatment of opioid use disorders. Continue Reading
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14 Dec 2022
Partnership to Provide Remote Access to Musculoskeletal Care Services
A new collaboration between IncludeHealth and Yale New Haven Health aims to provide virtual and at-home musculoskeletal care services, including virtual physical therapy. Continue Reading
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13 Dec 2022
Telehealth Navigator Program Boosts Video Visit Attendance, Financial Return
Patient navigators who provide telehealth patients with technical assistance can help increase attendance rates for video visits and reduce missed appointments and cancellations, per a new study. Continue Reading
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12 Dec 2022
Healthcare CFOs: Telehealth Does Not Improve Overall Financial Picture
New research based on interviews with rural healthcare CFOs showed that they see some financial value in telehealth but do not believe it improved their hospitals' financial situations. Continue Reading
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12 Dec 2022
Configuring Virtual Care to Boost Pediatric Healthcare Quality, Access
Virtual care can be a boon for pediatric patients and providers alike, but the key to a successful program lies in selecting and implementing the right technology. Continue Reading
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09 Dec 2022
Baptist Health to Add Remote Physical Examinations to Telehealth Offerings
A partnership between Baptist Health and TytoCare aims to expand access to primary and urgent care through the implementation of remote physical examinations. Continue Reading
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08 Dec 2022
Enrollment in Integrated Health Plan Drove Telehealth Use in California
Enrollment in a health plan that integrated clinical and financial incentives for providers to adopt telehealth resulted in higher use of virtual care, new research shows. Continue Reading
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07 Dec 2022
Majority of Americans Value the Convenience Associated with Telehealth
New survey results released by AHIP showed that most Americans highly value the simplicity and convenience associated with telehealth and support making pre-deductible telehealth coverage permanent. Continue Reading
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07 Dec 2022
New Mount Sinai Program Offers Telehealth for Non-Urgent Ambulance Calls
As part of the federal Emergency Triage, Treat, and Transport program, Mount Sinai Health System has launched an initiative that provides telehealth for non-urgent 911 ambulance calls. Continue Reading
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06 Dec 2022
Watchdog: Federal Healthcare Programs Vulnerable to Telehealth Billing Risks
A Pandemic Response Accountability Committee report shows that healthcare programs administered by six federal agencies face multiple risks related to billing for telehealth services. Continue Reading
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06 Dec 2022
Telehealth Usage Remains Stable in September, COVID-19 Diagnoses Decline
Telehealth usage remained unchanged between August and September, making up 5.4 percent of all medical claim lines each month, according to new data. Continue Reading
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05 Dec 2022
AHA Requests Information on Telehealth Prescriptions for Controlled Substances
The American Hospital Association has asked the Drug Enforcement Administration to release information regarding future telehealth regulations for prescribing controlled substances. Continue Reading