Team collaboration software
Team collaboration software provides a persistent, messaging-centric digital workspace, with features including chat, file sharing and video. Keep tabs on the evolution of the team collaboration market and learn how to evaluate the leading team collaboration tools.
Top Stories
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Tip
17 Dec 2024
5 UC and collaboration trends reshaping the market in 2025
Expect GenAI and agentic AI to dominate unified communications and collaboration trends, plus employees and businesses weigh return-to-office edicts and heightened cyberattacks. Continue Reading
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Answer
06 Dec 2024
RCS vs. SMS: What's the difference?
Compared to Short Message Service, Rich Communication Services is a newer form of messaging with advanced features and a better business messaging experience. Continue Reading
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News
23 Feb 2018
Slack competitor Atlassian Stride releases tools for developers
Atlassian Stride, a Slack competitor, has released an API platform. The ability to integrate with business apps and workflow tools is expected to fuel the growth of the team collaboration market. Continue Reading
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Buyer's Guide
21 Feb 2018
Evaluate team collaboration tools to increase productivity
Organizations need to consider several factors when buying a team collaboration tool, including deployment options and security features. Continue Reading
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News
16 Feb 2018
Email collaboration evolves in the modern enterprise
Messaging apps are great for team collaboration, but bridging the gap between internal and external communication remains a hurdle. That's why vendors are developing tools to improve email collaboration. Continue Reading
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News
13 Feb 2018
Adopting business messaging apps requires changing corporate culture
To successfully adopt business messaging apps in the enterprise, organizations must put end users at the center of a messaging strategy crafted to prevent shadow IT and collaboration silos. Continue Reading
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News
09 Feb 2018
Jive acquisition takes LogMeIn into UCaaS midmarket
LogMeIn plans to acquire UCaaS provider Jive Communications for $357 million. The Jive acquisition, expected to close next quarter, will send LogMeIn into the UCaaS market. Continue Reading
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Answer
09 Feb 2018
How should enterprises deploy group collaboration software?
Multiple communication platforms will make collaboration management difficult for IT. Overall efficiency will be reduced with too many different apps in one enterprise. Continue Reading
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News
08 Feb 2018
Avaya adds AI voice assistant to desk phones
Avaya has created an AI voice assistant application for desk phones. AI voice assistant platforms could make mundane tasks easier for office workers. Continue Reading
- 01 Feb 2018
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Feature
01 Feb 2018
Consolidating overlapping tools for enterprise collaboration
Tools for enterprise collaboration are most effective when users work on the same platform. Consider these best practices to consolidate overlapping features. Continue Reading
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News
31 Jan 2018
Smartphone push-to-talk apps poised for enterprise growth
Smartphone push-to-talk apps are a viable option for enterprises because of the improved reliability of 4G and LTE networks. Their automation and integration tools could be key to future growth. Continue Reading
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News
30 Jan 2018
Private Slack shared channels look to boost security, admin controls
With the addition of private shared channels, Slack looks to broaden its external collaboration tools. However, interoperability issues still nag team collaboration apps. Continue Reading
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Feature
29 Jan 2018
How the top cloud collaboration tools stack up
Team collaboration apps have saturated the UC market. See how the leading products compare on calling features, video conferencing support, pricing and other criteria. Continue Reading
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News
26 Jan 2018
Cloud, mobility, telephony to fuel UCC market growth, report says
In unified communications news, one industry report issues a bullish outlook, a new group messaging platform has launched and Plantronics expands its headset offerings. Continue Reading
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Tip
25 Jan 2018
Room-based video conference software aids workflows, management
Huddle rooms, or small meeting rooms, can benefit from room-specific video conferencing software that enhances collaboration workflows and IT management. Continue Reading
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Tip
16 Jan 2018
How to navigate the enterprise collaboration market
When evaluating enterprise collaboration services, first look inward at your company needs. Some key collaboration criteria include scalability, security and uptime. Continue Reading
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News
11 Jan 2018
Businesses slow to embrace products like Samsung Flip board
Samsung hopes to heat up the tepid digital whiteboard market, but the new Samsung Flip board will face tough competition from small vendors, as well as Cisco, Google and Microsoft. Continue Reading
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News
22 Dec 2017
UC trends revealed in top news stories of 2017
Take a look at the top UC news stories that affected the industry in 2017 -- from the growth in the team collaboration market to vendor mergers and acquisitions. Continue Reading
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Tip
19 Dec 2017
Five predictions for communication and collaboration trends in 2018
In the new year, watch for team collaboration tools to become the primary user interface. And one UC vendor might mark the end of life for its on-premises platform. Continue Reading
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Blog Post
21 Nov 2017
Workplace by Facebook, Amazon Chime and Walmart -- too big to ignore
A little more than a year ago, Facebook crashed the unified communications party. The largest social network in the world launched Workplace by Facebook, a collaborative platform for business ... Continue Reading
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Tip
30 Oct 2017
Virtual assistant apps not quite geared for businesses, yet
While popular among consumers, virtual assistant tools are not exactly deployed in enterprises. But IT leaders are showing interest in this emerging business technology. Continue Reading
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News
13 Oct 2017
Arkadin unveils Cisco integrations for cloud telephony
In UC news, Arkadin announces integrations with Cisco Spark and WebEx that support cloud-based telephony, while Box unveils machine learning tools to digitize and automate workflows. Continue Reading
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News
07 Sep 2017
Atlassian Stride UCaaS product marks the end of HipChat
Atlassian Stride, a new UCaaS product, is expected to eventually replace the Atlassian HipChat team messaging application. The new product is expected to compete with Cisco, Microsoft and Slack. Continue Reading
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News
22 Aug 2017
Cisco Spark app gets features for regulated organizations
The Cisco Spark app now includes better content protection and control. Enterprises also have the option of having an on-premises version of the Spark encryption key server. Continue Reading
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Answer
07 Aug 2017
How should companies evaluate team collaboration apps?
Team collaboration isn't one-size-fits-all. Distinct user needs must be considered when creating a collaboration assessment to find the best team collaboration apps for your users. Continue Reading
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News
02 Aug 2017
Level 3 offers Amazon Chime cloud collaboration tool as a service
Level 3 has launched Amazon's Chime cloud collaboration tool as a managed service. The move could help Amazon compete with Microsoft and Cisco in the team collaboration market. Continue Reading
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News
26 May 2017
Genband-Sonus merger spotlights real-time communication tools
In UC news this week, Genband and Sonus are set to merge; Polycom and Zoom combine forces; and Genesys updates its contact-center platform with artificial intelligence tools. Continue Reading
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News
12 May 2017
Cisco to build MindMeld artificial intelligence services in Spark
Cisco plans to build MindMeld artificial intelligence services into Spark. The AI maker also develops natural language interfaces for software and devices. Continue Reading
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News
29 Mar 2017
ShoreTel launches team collaboration tool for remote workers
A new ShoreTel team collaboration tool supports persistent, virtual chat workspaces for remote and mobile employees, jumping into that market offering flexible ad hoc workspaces. Continue Reading
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Conference Coverage
21 Mar 2017
Enterprise Connect 2017 conference coverage
The unified communications industry is undergoing changes. Track these latest trends in our comprehensive coverage of Enterprise Connect 2017. Continue Reading
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Blog Post
03 Feb 2017
New software and cloud trends support enterprise collaboration evolution
Digital transformation plans are becoming popular; and for some organizations, enterprise collaboration is at the heart of it all. The days of collaborating only in the office with a set number of ... Continue Reading
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News
02 Feb 2017
Slack Enterprise Grid needs more than tech to beat Microsoft Teams
The new Slack Enterprise Grid has the technology basics for business. But winning large enterprise deals will require a better strategy against Microsoft. Continue Reading
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Answer
12 Jan 2017
Is team chat the evolution of business social software?
As a younger generation of workers favors messaging-based communication, team chat apps have emerged to fit the changing needs for business social software. Continue Reading
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Opinion
10 Jan 2017
Team chat apps: Please talk amongst yourselves
Small talk can yield a big return on investment. In an age when most workplace communication happens digitally, team messaging apps -- and their GIFs -- boost morale. Continue Reading
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Definition
28 May 2008
rich presence technology (RPT)
Rich presence is an enhanced form of presence awareness in which participants can determine if other users are online and if so, observe to a limited extent what they are doing and how they are doing it... (Continued) Continue Reading
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Answer
22 Feb 2008
What's the difference between collaboration and web conferencing?
Although the terms "collaboration" and "web conferencing" are similar, there are subtle differences in their meanings that can better help you understand what they are and what they do. Continue Reading
