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SAP brings CX apps under one platform, debuts CX AI Toolkit

SAP releases a CX-specific AI toolkit that enables a digital 'personal shopper' and custom deployments of generative AI throughout the customer experience.

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SAP snaps up WalkMe for $1.5B

SAP acquires the digital adoption platform vendor in a bid to expand its portfolio of applications that helps customers moving from on-premises infrastructure to the cloud.

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SAP highlights business AI partnerships, puts Joule in spotlight

On the first day of Sapphire, SAP focused on business AI and the criticality of its GenAI assistant. But analysts say the emphasis on AI might be too forward-looking for customers.

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SAP Sapphire likely to offer dual cloud, AI agendas

SAP Sapphire will likely focus on pragmatic guidance for cloud and AI, along with examples of how to derive business value and successfully undergo complex transformations.

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    Mueller: Clean core is the 'right way' for SAP cloud migration

    In this Q&A, SAP CTO Juergen Mueller explains why a clean core is critical for moving to S/4HANA cloud and how the enterprise architect can help customers get there.

  • SAP Sapphire 2024: AI in all its forms – but not only AI

    SAP talked a lot about artificial intelligence (AI) and generative AI at its annual Sapphire customer event in Orlando last week. But according to experts, the software giant was more discreet in addressing issues that remain central to the concerns...

  • SAP infrastructure and cloud

    SAP snaps up WalkMe for $1.5B

    SAP acquires the digital adoption platform vendor in a bid to expand its portfolio of applications that helps customers moving from on-premises infrastructure to the cloud.

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