Network infrastructure

Network hardware and physical appliances, such as routers, switches, gateways, hubs and bridges, serve as the vital foundation of network infrastructure. Common network protocols and more emergent network software also play major roles in any architecture. While networking has shifted to software-centric principles, see how traditional network infrastructure keeps pace.

Pros and cons of a hybrid contact center architecture
A hybrid cloud architecture can provide modern capabilities to legacy contact centers. Explore the benefits and challenges of ...
What do huddle rooms look like in a post-pandemic workplace?
Huddle room hype has waned, but it helped promote the concept of simplifying video in the workplace. Now, organizations could ...
Google rebrands contact center tech, adds more AI
Google adds faster, more lightweight generative AI processing as it rechristens CCAI as Customer Engagement Suite. But Google's ...

Mobile Computing

How to detect and remove malware from an iPhone
Despite their reputation for security, iPhones are not immune from malware attacks. IT and users should learn the signs of mobile...
Comparing mobile development in iOS vs. Android
When an organization builds a mobile app, many decisions come down to Android vs. iOS. The right approach can minimize ...
Top 7 mobile device management tools to consider
From device security controls to onboarding features, MDM tools offer a wide range of capabilities. IT teams should explore the ...

Object storage, VM offerings emerge for HPE GreenLake
HPE aims to attract new customers to its GreenLake ecosystem by launching standalone virtualization software. It also eyes AI ...
Understand the power usage effectiveness metric
Data center admins must monitor power efficiency through PUE metrics. There are three PUE levels, with PUE 1.0 as the best. ...
Projections and feasibility of data centers in space
Earth has a limited amount of land, and data centers occupy large amounts of it. Data centers in space would reduce land use and ...

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Hyperscalers' mass, AI role dominate partner ecosystems
Seemingly saturated, the massive partner networks of the top cloud vendors still attract service providers and often serve as ...
FinOps consulting grows as IT cost management efforts expand
IT service providers pursue advisory, training and automation opportunities as customers adopt FinOps and apply its cost ...
6 popular managed services pricing models
Popular pricing models for managed service providers include monitoring only, per device, per user, all-you-can-eat or ...

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