Mobile management
When organizations allow end-user mobile devices to perform work-related tasks and view business data, they must have the proper management practices in place. This will help mobile users perform their tasks securely and efficiently. IT teams should familiarize themselves with the management platforms and practices that support mobile devices in a business setting.
Top Stories
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Tip
25 Oct 2024
Top 7 mobile device management tools to consider
From device security controls to onboarding features, MDM tools offer a wide range of capabilities. IT teams should explore the options to find the software that fits their needs. Continue Reading
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Feature
18 Oct 2024
How to use iOS 18 satellite messaging
Satellite messaging allows iPhone users to stay connected to friends and family when cell and Wi-Fi signals are unavailable. Continue Reading
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Definition
01 Oct 2024
What is an SSID (service set identifier)?
An SSID (service set identifier) is a sequence of characters that uniquely names a Wi-Fi network. An SSID is sometimes referred to as a network name. Continue Reading
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Tip
30 Sep 2024
Should you consider open source mobile device management?
Determine whether the open source route is best when it comes to managing mobile devices. To start, weigh the pros and cons, and then evaluate the market. Continue Reading
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Tip
23 Sep 2024
How to fix an iPhone Personal Hotspot that's not working
Connectivity issues, misconfigured settings and human error can all cause mobile hotspot problems. IT must know how to avoid and fix iPhone hotspot issues for remote work. Continue Reading
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Tip
19 Sep 2024
How to implement a mobile device management project plan
With mobile device management software, IT can better support corporate smartphones, laptops and other mobile endpoints. Learn how to build a project plan for MDM implementation. Continue Reading
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Tip
10 Sep 2024
8 key aspects of a mobile device security audit program
Auditing is a crucial part of mobile device security, but IT admins must ensure their approach is thorough and consistent. Learn what aspects make up a mobile device audit program. Continue Reading
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Tip
03 Sep 2024
4 mPOS apps to turn a mobile device into a payment terminal
With the right software, almost any mobile device can be a payment terminal. Learn about the mobile point-of-sale options beyond Tap to Pay on iPhone and Tap to Pay on Android. Continue Reading
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Tip
12 Aug 2024
How to conduct a mobile app security audit
To keep corporate and user data safe, IT must continuously ensure mobile app security. Mobile application security audits are a helpful tool to stay on top of data protection. Continue Reading
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Answer
01 Aug 2024
Can you accept credit card payments on an Android phone?
Many consumers prefer contactless payments, and vendors can easily enable them with a smartphone and the right software. Learn how to set up an Android to accept customer payments. Continue Reading
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Feature
25 Jul 2024
5G NSA vs. SA: How do the deployment modes differ?
Non-standalone 5G uses a combination of existing 4G LTE architecture with a 5G RAN. Standalone 5G, on the other hand, uses a 5G RAN and a cloud-native 5G core. Continue Reading
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Tip
24 Jul 2024
Set up Tap to Pay: How to accept payments with an iPhone
Tap to Pay makes it possible to accept customer payments from an iPhone with no additional hardware. Find out the best use cases for Tap to Pay and how to implement it. Continue Reading
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Tip
19 Jul 2024
Why mobile security audits are important in the enterprise
Mobile devices bring their own set of challenges and risks to enterprise security. To handle mobile-specific threats, IT should conduct regular mobile security audits. Continue Reading
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Tip
17 Jul 2024
How to set up Android Enterprise with EMM token registration
Android Enterprise can simplify Android management, but the wrong device enrollment method can complicate IT's job. Understand the pros and cons of EMM token registration. Continue Reading
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Tip
10 Jul 2024
How to set up Android Enterprise with QR code enrollment
QR codes are a convenient tool for Android Enterprise enrollment, but this method has some drawbacks. Discover the factors organizations should consider with QR code enrollment. Continue Reading
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Definition
28 Jun 2024
technology addiction
Technology addiction is an impulse control disorder that involves the obsessive use of mobile devices, the internet or video games, despite the negative consequences to the technology user. Continue Reading
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Tip
25 Jun 2024
How to set up Android Enterprise with zero-touch enrollment
For organizations that value convenience and UX, zero touch could be an ideal Android Enterprise enrollment method. Learn about the advantages and challenges it can present. Continue Reading
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News
14 Jun 2024
Security pros grade Apple Intelligence data privacy measures
Apple has built a Private Cloud Compute server to process and then delete data sent from Apple Intelligence running on an iPhone, iPad or Mac. Apple says it won't store any data. Continue Reading
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Tip
13 Jun 2024
How to choose an Android Enterprise enrollment method
When setting up Android Enterprise devices, there are several enrollment methods IT should consider. Admins should learn how to determine which method, or methods, to use. Continue Reading
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Definition
11 Jun 2024
smartphone addiction (cellphone addiction)
Smartphone addiction (cellphone addiction) is a disorder involving compulsive overuse of mobile devices, usually quantified as the number of times users access their devices and/or the total amount of time they are online over a specified period. Continue Reading
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Tip
07 Jun 2024
How to manage 4 common mobile payment issues
Mobile payments provide customers with a fast and secure way to pay without cash or physical cards. Managing these systems can be a complex task for organizations, however. Continue Reading
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Tip
29 May 2024
Top 5 mobile payment systems to consider
Mobile payment systems can vary in terms of their fees, setup process and functionality. Organizations must know how to choose the right one to fit their business needs. Continue Reading
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Tip
14 May 2024
4 steps to ensure mobile payment security
Mobile payments are popular for their convenience, but are they secure? IT must put best practices in place to keep sensitive information safe during the mobile payment process. Continue Reading
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Tip
01 May 2024
How to deploy Intune compliance policies for iOS and iPadOS
Compliance policies are a significant part of IT's device management, so admins should learn about Intune's compliance management features for all types of devices. Continue Reading
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Tip
01 May 2024
3 best enterprise mobile app authentication methods
Mobile app authentication is a foundational security strategy for remote and hybrid workforces. Learn how to choose between passwords, multifactor authentication and biometrics. Continue Reading
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Feature
29 Apr 2024
How to create a mobile device security policy, with template
A well-defined mobile device security policy should educate employees on the proper use of BYODs and set clear standards for end users and IT administrators alike. Continue Reading
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Tip
26 Apr 2024
8 mobile app development challenges for the enterprise
Despite the growth of mobile application development in the enterprise, developers must still navigate unique challenges to deliver apps to mobile users. Continue Reading
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Tip
26 Apr 2024
Enhanced 911 transitions to Next Generation 911
Next Generation 911 has improved calling features compared to Enhanced 911, especially when locating callers. But businesses face some compliance problems. Continue Reading
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Feature
22 Apr 2024
Simplify mobile app development for the enterprise
Without the right resources, mobile app development can be challenging. Find out how to start the process and the best tools to streamline the app dev journey. Continue Reading
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Feature
04 Apr 2024
The ultimate guide to mobile device security in the workplace
Mobile devices provide connectivity for employees to access business data and communicate with colleagues, but these unique benefits come with specific security challenges for IT. Continue Reading
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Tip
01 Apr 2024
Top 4 mobile security threats and challenges for businesses
Mobile devices are a target for hackers, with several ways to steal data. These threats -- from network spoofing to phishing texts -- endanger organizations as much as individuals. Continue Reading
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Feature
28 Mar 2024
What BYOD trends will take hold in the business world?
As employees and organizations come to expect greater mobility, BYOD is an important consideration in the successful planning and execution of the remote and hybrid workplace. Continue Reading
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Tip
25 Mar 2024
Why should businesses use and accept Apple Pay?
Apple Pay is a popular payment method with Apple users, and many organizations have added the option at checkout. Find out why it can be beneficial to accept Apple Pay. Continue Reading
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Answer
29 Feb 2024
What fees come with accepting Apple Pay for businesses?
Apple Pay simplifies checkout for customers, but setup isn't always as straightforward. IT admins can review the costs to decide if Apple Pay makes sense for their organization. Continue Reading
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Tip
23 Feb 2024
How to set up Apple Pay for a business
Setting up Apple Pay is a simple process, but IT decision-makers should understand the considerations that come with it and how it varies for organizations of different sizes. Continue Reading
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Feature
31 Jan 2024
Finding the best mobile hotspot option for remote work
Organizations that allow the use of mobile hotspots for remote work must know how personal hotspots and dedicated hotspot devices differ. Compare these hotspot options. Continue Reading
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Tip
17 Jan 2024
How do personal hotspots work for remote work?
A personal hotspot can be a valuable element of a remote work strategy, but IT teams must understand how they work and what management challenges they present. Continue Reading
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Tip
12 Jan 2024
How to recycle mobile phones in the enterprise
Mobile device disposal requires careful planning. IT teams must learn how to recycle mobile phones to keep e-waste out of landfills and enterprise data out of the wrong hands. Continue Reading
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Definition
20 Dec 2023
iOS software development kit (iOS SDK)
The iOS software development kit (iOS SDK) is a collection of tools for the creation of apps for Apple's mobile operating system (OS). Continue Reading
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Tip
08 Dec 2023
Improve mobile hotspot security in 5 steps
Users might not hesitate to connect to a mobile hotspot, but that doesn't mean IT should always allow it. Learn the threats these hotspots pose and how to handle them. Continue Reading
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Tip
05 Dec 2023
Why businesses should recycle enterprise devices
Sustainability should be a consideration at every stage of the device lifecycle, and this doesn't stop at device retirement. Recycling enterprise devices offers several benefits. Continue Reading
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Definition
15 Nov 2023
app wrapping (application wrapping)
App wrapping (application wrapping) is applying a management layer to an existing mobile app. It is typically done by an organization using third-party tools. App wrapping is done to increase an app's security, manageability and analytics. Continue Reading
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Tip
31 Oct 2023
How to use Managed Google Play with Microsoft Intune
IT teams can connect their Managed Google Play accounts to Intune to get the best of both management tools. Integrate the two for easier Android Enterprise enrollment and more. Continue Reading
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Answer
25 Oct 2023
What are the steps to set up a Managed Google Play account?
Android administrators can use Managed Google Play to deploy enterprise apps, configure permissions and more. Learn how to get started with a Managed Google Play account. Continue Reading
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Tip
23 Oct 2023
What is Managed Google Play and how should IT teams use it?
One of Android Enterprise's significant components is Managed Google Play. IT should understand how the platform can aid app management, as well as what its limitations are. Continue Reading
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Tip
06 Oct 2023
Is Android fragmentation still a problem for IT teams?
Android fragmentation has been a significant challenge for enterprise IT managing the OS. Find out how to manage fragmentation in the Android operating system. Continue Reading
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Feature
13 Sep 2023
Comparing iPhone vs. Android for business
Organizations deploying or managing smartphones for corporate use should know how iPhone and Android compare in an enterprise setting. Factors such as UX are key differences. Continue Reading
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Tip
18 Aug 2023
Comparing iPhone vs. Android privacy for employee devices
Employee privacy is a crucial factor in mobile device management, and IT should know how device type plays into this. Learn how the privacy features of iOS and Android differ. Continue Reading
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Tip
08 Aug 2023
5 steps to ensure HIPAA compliance on mobile devices
IT must implement several measures to comply with HIPAA, and mobile devices can add further complexity to this process. Follow these important steps for mobile HIPAA compliance. Continue Reading
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Tip
13 Jul 2023
The role of Mac file and folder encryption for businesses
IT administrators can enable the Mac FileVault utility across business files and data to provide an extra layer of security and meet compliance standards. Continue Reading
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Tip
11 Jul 2023
Understanding Microsoft Intune Suite vs. Endpoint Manager
With the release of the Intune Suite, IT administrators may wonder what that means for Microsoft Endpoint Manager and all its functions. Find out how this new Intune works. Continue Reading
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Answer
09 Jun 2023
Does a hotspot work when a mobile device has no service?
Cellular service is necessary for establishing a hotspot connection. IT must know what to do when remote users are dealing with both Wi-Fi and service issues. Continue Reading
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Tip
05 Jun 2023
How to troubleshoot when a hotspot is not working on Android
Troubleshooting mobile hotspots on Android devices requires IT to put in the documentation, training and practices to best help remote and hybrid users. Continue Reading
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Definition
02 Jun 2023
end-user computing (EUC)
End-user computing (EUC) is a term that refers to the technologies that IT professionals use to deploy, manage and secure the devices, applications and data that workers require to perform their jobs. Continue Reading
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Feature
30 May 2023
7 key benefits of enacting a BYOD policy
While some benefits of a BYOD program are obvious, such as allowing users to only carry one endpoint, other benefits are worth exploring, such as lowering corporate emissions. Continue Reading
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Definition
15 May 2023
remote wipe
Remote wipe is a security feature that allows a network administrator or device owner to send a command that remotely deletes data from a computing device. Continue Reading
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Tip
11 May 2023
How to exit kiosk mode on any OS
Manually exiting kiosk mode is still necessary in the age of mobile device management for convenience and when it's time to remove kiosks at their end of life. Continue Reading
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Definition
11 May 2023
telecommuting
Telecommuting allows an employee to complete work assignments from outside the traditional workplace using telecommunications tools such as email, phone, chat and video apps. Continue Reading
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Definition
10 May 2023
mobile workforce management (MWM)
Mobile workforce management (MWM) is a category of software and related services used to manage employees working outside the company premises; the term is often used in reference to field teams. Continue Reading
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Tip
26 Apr 2023
Setting up Windows 11 kiosk mode with 4 different methods
Windows 11 kiosk mode offers improvements over previous versions for desktop admins. IT should learn these four methods and choose the best deployment for their organization. Continue Reading
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Definition
24 Apr 2023
enterprise mobility
Enterprise mobility is an approach to work in which employees can do their jobs from anywhere using a variety of devices and applications. Continue Reading
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Tip
18 Apr 2023
Getting started with kiosk mode for the enterprise
A kiosk can serve several purposes as a dedicated endpoint. Understanding those possibilities and their benefits and challenges is key to deploying kiosk mode for the enterprise. Continue Reading
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Tip
17 Apr 2023
How to detect and remove malware from an iPhone
Despite their reputation for security, iPhones are not immune from malware attacks. IT and users should learn the signs of mobile malware and the steps to take when they appear. Continue Reading
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Tip
14 Apr 2023
How to detect and remove malware from an Android device
Mobile malware can come in many forms, but users might not know how to identify it. Understand the signs of malware on mobile devices, as well as what to do to remove the threat. Continue Reading
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Definition
11 Apr 2023
CYOD (choose your own device)
CYOD (choose your own device) is an employee provisioning model in which an organization allows people to select the mobile devices they would like, usually from a limited number of options. Continue Reading
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Tip
10 Apr 2023
How to set up kiosk mode for iPad and other OSes
Tablet-based kiosks became increasingly popular for customer self-service during the pandemic. Organizations managing multiple kiosks need to understand how to set up kiosk mode. Continue Reading
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Tip
04 Apr 2023
How to protect mobile devices from malware in the enterprise
Smartphones can be just as susceptible to cybersecurity threats as desktops, so it's important for organizations to know how to protect their endpoints from mobile malware. Continue Reading
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Definition
03 Apr 2023
enterprise mobility management (EMM)
Enterprise mobility management (EMM) is software that allows organizations to securely enable employee use of mobile devices and applications. Continue Reading
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Tip
23 Mar 2023
How to create a mobile device management policy for your org
A mobile device management policy creates several essential benefits for an organization, like security measures and data and application guidelines for corporate information. Continue Reading
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Tip
14 Mar 2023
How to use the iPadOS file manager in the enterprise
Organizations can use the iPadOS Files app to manage files locally or in the cloud. Learn the pros and cons of both storage types and how to use them in the native file manager. Continue Reading
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Tip
10 Mar 2023
How does enterprise file management in iOS work?
It's important to ensure that files are secure and easy to work with on enterprise mobile devices. In iOS, the Files app is a key tool for personal and corporate file management. Continue Reading
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Definition
09 Mar 2023
LTE (Long-Term Evolution)
LTE (Long-Term Evolution) is a fourth-generation (4G) wireless standard that provides increased network capacity and speed for cellphones and other cellular devices compared with third-generation (3G) technology. Continue Reading
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Tip
07 Mar 2023
What are the best file managers for Mac devices?
If the native macOS file manager is lacking, IT can look to third-party options for advanced features. Commander One, ForkLift and Path Finder are three alternatives to consider. Continue Reading
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Definition
03 Mar 2023
Apple Business Manager
Apple Business Manager (ABM) is an online portal for IT administrators who deploy Mac OS, iOS and tvOS devices in an enterprise or educational setting. Continue Reading
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Definition
01 Mar 2023
mobile device management (MDM)
Mobile device management (MDM) software allows IT administrators to control, secure and enforce policies on smartphones, tablets and other endpoints. Continue Reading
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Tip
01 Mar 2023
How to ensure iPhone configuration profiles are safe
Configuration profiles make it easier to manage BYOD iPhones, but they're also associated with malware. Mobile security policies can ensure configuration profiles are safe. Continue Reading
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Tip
23 Feb 2023
How to remove a management profile from an iPhone
User Enrollment creates a management profile for BYOD iPhones, but IT must remove that data in cases such as device loss or theft. Learn how to do this with a selective wipe. Continue Reading
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Definition
21 Feb 2023
mobile application management (MAM)
Mobile application management (MAM) is software that secures and enables IT control over enterprise applications on end users' corporate and personal smartphones and tablets. Continue Reading
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Tip
16 Feb 2023
How to enable User Enrollment for iOS in Microsoft Intune
User Enrollment in iOS can separate work and personal data on BYOD devices. IT teams should learn how to enable it in Microsoft Intune and how it can affect user experience. Continue Reading
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Tip
14 Feb 2023
How to restore a deleted Android work profile
If a user deletes an Android work profile or switches devices, they will need to go through the process to restore it. Learn the simple steps to reenroll an Android work profile here. Continue Reading
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Tip
10 Feb 2023
Does Apple offer work profiles for iPhones?
Apple uses data and device containerization -- instead of the Android Work Profile model -- to split work and personal information on iPhones and support BYOD deployments. Continue Reading
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Tip
10 Feb 2023
How to delete or disable an Android work profile
When users leave an organization or lose a device, it's time to remove their Android work profile. Learn three methods to get rid of a work profile on a BYOD device. Continue Reading
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Tip
09 Feb 2023
How long can smartphones last in the enterprise?
Many organizations aim to use the smartphones they've invested in for as long as possible, but outdated or malfunctioning devices present risks that can cost more in the long run. Continue Reading
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Tip
02 Feb 2023
How long should you support Android phones in the enterprise?
The Android OS can run on a wide range of devices, but how long should enterprise organizations support Android phones? Find out which factors help determine the lifecycle length. Continue Reading
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Tip
31 Jan 2023
Understanding how long iPhones can last in the enterprise
Organizations may want to use the devices they invest in for as long as possible, but how long does Apple support iPhones? Explore the factors that affect the lifespan of iPhones. Continue Reading
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Feature
25 Jan 2023
3 tips to reduce enterprise e-waste
Sustainable device management is an important area CIOs and IT teams should focus on to support organizational ESG goals. Learn how it can also help lower e-waste and save money. Continue Reading
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Tip
19 Jan 2023
How organizations should handle mobile device lifecycles
Understanding the mobile device lifecycle can help IT manage endpoints from purchase to retirement, with different tools and processes supporting devices at different stages. Continue Reading
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Tip
09 Jan 2023
How does Android 13 work profile improve IT management
When users bring personal Android devices to the workplace, IT should consider using work profiles on these devices. Learn about the latest work profile features on Android 13. Continue Reading
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Definition
05 Jan 2023
Microsoft OneDrive
OneDrive (formerly SkyDrive) is an online cloud storage service from Microsoft. Continue Reading
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Tip
12 Dec 2022
5 MDM features and platforms for small businesses
When SMBs deploy mobile devices, they need to find a viable MDM that can meet their needs. Read about 5 key features to look for in an MDM and some strong choices for vendors. Continue Reading
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Definition
09 Dec 2022
OTA update (over-the-air update)
An over-the-air (OTA) update is the wireless delivery of new software, firmware or other data to mobile devices. Continue Reading
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Definition
08 Dec 2022
Apple User Enrollment
Apple User Enrollment (UE) is a form of mobile device management (MDM) for Apple products that supports iOS 13 and macOS Catalina. Continue Reading
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Tip
07 Dec 2022
How small businesses can pick the right mobile devices
To cash-strapped SMBs, deploying mobile devices may seem excessive. However, mobile devices are valuable tools to increase communication and productivity for business users. Continue Reading
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News
30 Sep 2022
Jamf Q&A: How simplified BYOD enrollment helps IT and users
Jamf executives at JNUC 2022 share their vision of the future with simplified BYOD enrollment and the role iPhones have in the enterprise. Continue Reading
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News
27 Sep 2022
Jamf to acquire ZecOps to bolster iOS security
Jamf will pay an undisclosed sum for ZecOps, which logs activity on iOS devices to find potential attacks. The companies expect the deal to close by 2023. Continue Reading
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Feature
29 Aug 2022
Guide to developing social media recruiting strategies
To navigate the complexities and avoid the pitfalls of social media recruiting, companies must set goals, choose the right platforms, promote their culture and measure results. Continue Reading
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Definition
05 Aug 2022
m-commerce (mobile commerce)
M-commerce (mobile commerce) is the buying and selling of goods and services through wireless handheld devices such as smartphones and tablets. Continue Reading
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Definition
03 Aug 2022
microblogging
Microblogging is a short blog post designed for quick and typically direct audience interactions. Continue Reading
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Tip
27 Jul 2022
How mobile firewalls protect against unique threat vectors
Firewalls are an essential part of network security. As more employees use mobile devices for work, mobile firewalls are an increasingly vital security tool for enterprises. Continue Reading
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Tip
13 Jul 2022
How to perform a full remote wipe on an Android device
When a device is lost or no longer needed for work purposes, a remote wipe can keep corporate data secure. This is a vital safeguard for mobile Android devices in the workplace. Continue Reading
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Tip
28 Jun 2022
How to perform a full remote wipe on an iPhone
A remote wipe is a vital security tool as mobile devices become more common in the workplace. In organizations allowing work data on iPhones, IT should know the iOS wipe options. Continue Reading
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Tip
14 Jun 2022
How to perform a remote wipe of Office 365 on a smartphone
Employees like having email and other Office 365 applications on their smartphones. There are security risks that come with mobile devices accessing corporate data, however. Continue Reading