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Cisco AI cybersecurity launch touts shadow AI defense

Cisco wields the power of incumbency to weave AI security into existing cloud access management tools, including algorithmic validation testing on AI models.

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Rethinking business continuity before the next big IT outage

For one industry analyst, the most significant gap exposed by the CrowdStrike outage is between IT and business -- not Sec and Ops.

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5 ways enterprise AI will transform IT infrastructure in 2025

Enterprise AI will take a massive step forward in 2025. Don't let the year slip by without a strategy to turn the AI hype into real value for your IT organization.

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Platform teams draw on DataOps, MLOps to support GenAI

GenAI calls for more rigorous data discipline than previous forms of analytics, but there are lessons platform teams can learn from existing approaches.

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IT Operations Basics

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    What is a configuration file?

    A configuration file, often shortened to config file, defines the parameters, options, settings and preferences applied to operating systems (OSes), infrastructure devices and applications in an IT context.

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    AIOps

    Artificial intelligence for IT operations (AIOps) is an umbrella term for the use of big data analytics, machine learning (ML) and other AI technologies to automate and enhance IT operations.

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    What is change failure rate (CFR)?

    Change failure rate is a software development performance metric that measures the percentage of software deliveries that required remediation after release to production.

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