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Your Golden Ticket: The Hidden Power of CMDB in IT Digital Transformation
This article is part of the ServiceNow CMDB Webinar Series issue of May 19, 2020
Digital Transformation may not be a new practice in IT Services, however with the digitization of products and services it’s moved from the back room to front and center. Whether we’re creating or managing on the fly with microservices, serverless compute, or containerization and APIs, digital rules everything around us. From IT operations, service delivery and asset management to even the fundamental makeup of our company’s core products and services, it’s all gone—or going—to the cloud. With this comes a need to juggle legacy systems while transforming to what’s possible, and an even greater need for real-time visibility for monitoring security, compliance, software and hardware, end of life and compliance risks critical to infrastructure to keep today’s modern enterprise up and running—with all the added complexity that necessary change brings. Successful transformation begins with a solid digital foundation. And while the nature of IT transformation is complex, the starting point for embracing the digital revolution has ...
News in this issue
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Digitizing services using the Common Service Data Model
Watch now for valuable insights in the concluding webinar of our three-part series. You’ll learn how you can maintain a healthy CMDB and use the CSDM to your advantage.
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CMDB best practices from Now on Now experts
The CMDB offers a single system of record for gauging how IT service issues or outages affect the business, ensuring your software licenses are compliant, and more. It’s your view into the true operational state across your IT environment.
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ServiceNow Configuration Management Database
Learn how to maintain current and accurate data, identify performance and user experience improvement, visualize complex data to drive better decisions, and more with the ServiceNow Configuration Management Database.
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Composing a CMDB requires new rules for navigating today’s modern enterprise
Learn what the four new rules are for composing a Configuration Management Database (CMDB) for navigating today’s modern enterprise.