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Partners' generative AI training plans aim for 1M+ employees
IT service providers are upskilling a large portion of their workforces on the emerging technology. The campaign seeks to boost GenAI credibility with customers and tech vendors.
News
Startup partnerships at MIT Sloan event rev sales channels
Early-stage companies featured at MIT Sloan's annual CIO event tap partners to speed up technology deployment and broaden their offerings and distribution channels.
Evaluate
Kaseya Connect Global brings Partner First Pledge, new service
Kaseya's pledge to partners promises more pricing controls and a new subscription service that lets MSPs manage and secure their clients' environments at a lower cost.
News
Gartner's IT services forecast calls for consulting uptick
IT service providers could benefit from a less-constrained tech purchasing climate as enterprises seek to bolster in-house skills with consulting services.
Trending Topics
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Compliance & Security Evaluate
Cybersecurity market trends, from AI to post-quantum crypto
Service executives list generative AI, the growing attack surface at the edge and post-quantum crypto standards as among the key security developments in 2024.
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Technology Services News
Gartner's IT services forecast calls for consulting uptick
IT service providers could benefit from a less-constrained tech purchasing climate as enterprises seek to bolster in-house skills with consulting services.
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Sales & Marketing News
Mixed news for enterprise network infrastructure upgrades
Businesses working with aging network architectures could use a tech refresh. While the easing of equipment backlogs works in their favor, budgets could hold them back.
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MSP Business Strategy Evaluate
Ukraine IT services firms target new markets as exports drop
Ukrainian IT services firms are eyeing new geographic markets and exploring digital transformation as the war and a difficult economy shrink international sales.
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Emerging Technologies for MSPs Manage
Generative AI upskilling demands multiple methods, partners
Global IT consultancies take a multilayered approach to GenAI training by developing in-house programs, partnering with tech vendors and tapping online training platforms.
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Partner Programs News
Startup partnerships at MIT Sloan event rev sales channels
Early-stage companies featured at MIT Sloan's annual CIO event tap partners to speed up technology deployment and broaden their offerings and distribution channels.
Find Solutions For Your Project
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Evaluate
Kaseya Connect Global brings Partner First Pledge, new service
Kaseya's pledge to partners promises more pricing controls and a new subscription service that lets MSPs manage and secure their clients' environments at a lower cost.
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Ukraine IT services firms target new markets as exports drop
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Cybersecurity market trends, from AI to post-quantum crypto
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Technology outlook: Service providers cite four key trends
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Problem Solve
A guide to MSP patch management best practices
As software patch management challenges mount, industry experts offer advice to MSPs on prioritizing system risk levels, selecting proper tools and testing patches internally.
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The importance of building an agile and resilient infrastructure
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Digital maturity laggards play catchup, consultants say
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3 tips to improve data management in the cloud
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Manage
Generative AI upskilling demands multiple methods, partners
Global IT consultancies take a multilayered approach to GenAI training by developing in-house programs, partnering with tech vendors and tapping online training platforms.
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Partners' generative AI training plans aim for 1M+ employees
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7 ways service providers drive lasting transformation success
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IT service execs point to 5 core zero-trust questions
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E-Handbook | November 2018
Managed security services market beckons as SMB attacks grow
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E-Handbook | August 2018
Cloud storage resellers, MSPs take on latest storage trends
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E-Handbook | May 2018
Containerization technology market emerges for channel partners
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360 Guide | September 2017
IT industry trends: Major vendors chart new courses
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IT Channel Basics
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go-to-market strategy
A go-to-market strategy (GTM strategy) is an action plan that specifies how a company will bring a new product or service to market while reaching its target customers.
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feedback loop
A feedback loop is the part of a system in which some portion (or all) of the system's output is used as input for future operations.
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share of wallet (SOW) or wallet share
Share of wallet (SOW) is a marketing metric used to calculate the percentage of a customer's spending for a type of product or service that goes to a particular company.
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Channel partner programs
Startup partnerships at MIT Sloan event rev sales channels
Early-stage companies featured at MIT Sloan's annual CIO event tap partners to speed up technology deployment and broaden their offerings and distribution channels.
-
MSP technology services
Gartner's IT services forecast calls for consulting uptick
IT service providers could benefit from a less-constrained tech purchasing climate as enterprises seek to bolster in-house skills with consulting services.
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Emerging technologies for MSPs
Use of AI in business drives increase in consulting services
The slice of businesses using external providers for AI uptake is set to more than double, according to U.S. Census survey data. Industry leaders say that tracks with their outlook.
IT Channel Definitions
- go-to-market strategy
- feedback loop
- share of wallet (SOW) or wallet share
- service-level agreement (SLA)
- RMM software (remote monitoring and management software)
- cloud provisioning
- Small Disadvantaged Business (SDB)
- Microsoft Intune