Employee experience
Employee experience influences recruiting, retention and turnover. Read news, guides and tips on how to create a positive experience throughout the entire employee journey, from onboarding to offboarding. See how HR software can support positive candidate experiences, improve digital workspaces, and support ESG, DEI, L&D, upskilling and employee wellness efforts.
Top Stories
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News
15 Nov 2024
AI workplace adoption comes bundled with fear, guilt
The adoption of AI is surfacing very human emotions for some employees, according to new survey data. Managers need to encourage its use to ease some of that discomfort. Continue Reading
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Feature
13 Nov 2024
Managing a multigenerational workforce: Tips from an expert
A recruiting expert with 26 years of experience provides advice on how organizations can keep a multigenerational workforce engaged without compromising the company mission. Continue Reading
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Feature
31 May 2022
7 strategies to ease employee return-to-office anxiety
For companies that want to bring employees back into the office, here are some best practices and communication strategies to help relieve anxiety and make them feel safe. Continue Reading
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Definition
13 May 2022
reinforcement theory
Reinforcement theory is a psychological principle suggesting that behaviors are shaped by their consequences, and that individual behaviors can be changed accordingly through reinforcement, punishment and extinction. Continue Reading
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News
06 May 2022
PwC upgrades employee benefits with two week-long shutdowns
Professional services firm PwC is improving its employee benefits and learning and career development programs. It wants employees to have more control over their careers. Continue Reading
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Guest Post
06 May 2022
5 steps for MSPs to retain employees
Managed service providers must apply these steps to make it through the Great Resignation and create a stronger company and better working environment. Continue Reading
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Feature
03 May 2022
Top 5 uses for VR in learning and development
Learning and development programs can potentially benefit from the addition of virtual reality, though drawbacks do exist. Learn about VR's potential use cases and its risks. Continue Reading
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Definition
02 May 2022
internal marketing
Internal marketing is the promotion of a company's objectives, products and services to employees within the organization. Continue Reading
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Feature
29 Apr 2022
Why digital accessibility is important for remote work
With the continuing remote work trend, companies need to ensure digital accessibility for all employees, including those with disabilities. Continue Reading
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Feature
25 Apr 2022
6 potential uses for VR during onboarding
VR can potentially help improve the onboarding process for employees. Learn some ways HR departments can use the technology when a new employee joins the company. Continue Reading
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News
15 Apr 2022
New Oracle HR tools move employee experience to forefront
Oracle's new employee experience platform includes features that are designed to encourage employees and managers to keep talking and stay engaged. Continue Reading
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News
11 Apr 2022
Amazon unexpectedly renews employee monitoring debate
Amazon is reportedly considering an employee monitoring tool that would block certain words, such as 'robots.' It may never happen, the company said, but it has spurred debate. Continue Reading
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Feature
06 Apr 2022
The 5-day workweek is coming to an end
Studies show benefits to a four-day workweek, including a better work-life balance and better work results. Continue Reading
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Feature
30 Mar 2022
Why you need a total experience strategy to drive CX and EX
More companies are using a 'total experience' approach to win customers and support employees in the post-pandemic economy. But they won't find a single platform that does it all. Continue Reading
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Feature
02 Mar 2022
10 tips to promote digital wellness in the workplace
Some tips for addressing workplace digital wellness include using time management apps, establishing digital boundaries and integrating activity into workstations. Continue Reading
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Feature
28 Feb 2022
8 workforce management tools to support flexible work hours
A flexible work hours policy can improve employee experience, especially for working mothers. Learn about some tools that can potentially help employers manage this. Continue Reading
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Feature
23 Feb 2022
Review your COVID-19 enterprise collaboration tools strategy
Now that COVID-19 is a new normal and not just a short-term disruption, companies must revisit the collaboration tool investments they made at the start of the pandemic. Learn how. Continue Reading
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News
14 Feb 2022
Salesforce Safety Cloud debuts for event vaccination proof
Salesforce launches new cloud to aggregate COVID-19 testing and vaccine information for users hosting customer and employee events, with more to follow later in 2022. Continue Reading
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Definition
14 Feb 2022
digital wellness (digital wellbeing)
Digital wellness (digital wellbeing) is the use of technology to ensure an employee's physical and mental health. Continue Reading
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Feature
13 Jan 2022
Should you redesign your office during COVID-19?
Contemporary office spaces must protect workers but also enable collaboration. Learn how to redesign your office so it brings workers together and keeps them safe. Continue Reading
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Feature
30 Nov 2021
5 workforce management tools for the new normal
Workforce management tools can help supervisors lead a hybrid workforce and ease the transition to a new company normal. Learn about some of the most important. Continue Reading
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News
08 Nov 2021
GitLab's head of remote work talks successes and strategy
GitLab Inc.'s workforce is entirely remote. It's Darren Murph's job, as the firm's head of remote, to make sure the firm and employees succeed under its remote model. Continue Reading
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Definition
25 Oct 2021
manager self-service
Manager self-service is self-service platform that enables managers to get immediate access to employee information and initiate employment-related actions. Continue Reading
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Feature
15 Sep 2021
How can HR support the hybrid workforce?
HR has a crucial role to play in supporting the hybrid workforce. Learn how HR can help organizational leaders ensure success. Continue Reading
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News
15 Sep 2021
SHRM calls out biased hiring practices at conference
With employee resignations at a record high, HR is facing a reckoning over how it hires and retains employees, said Johnny Taylor, president and CEO of SHRM. Continue Reading
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Feature
25 Aug 2021
HR can help support employees' mental health, well-being
Employees are more worried and stressed than ever before. Here's a look at how business and HR leaders can get serious about mental health and well-being in the workplace. Continue Reading
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Feature
05 Aug 2021
8 tips for welcoming employees back to the office
Employees who have become used to working from home may have mixed feelings about coming back to the office. That's why welcoming them back in the right way is so important. Continue Reading
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Feature
30 Jul 2021
Benefits and challenges of a hybrid workplace
Employees' desire for flexibility may lead organizations to explore a hybrid workplace, but hybrid work has strengths and weaknesses. Learn what it looks like in practice. Continue Reading
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Guest Post
29 Apr 2021
How companies can lessen employees' virtual meeting fatigue
As employees face uninterrupted screen and video meeting time, their risk of ill health and burnout increases. Here's a look at how employers can help. Continue Reading
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Feature
22 Apr 2021
30 easy ways to help employees manage stress
Companies can go beyond wellness programs with these strategies, which range from easy ideas to more long-term solutions for helping employees manage stress. Continue Reading
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Feature
31 Mar 2021
How to prevent employee burnout: 6 essentials
Preventing employee burnout can be more difficult during the COVID-19 pandemic, but companies should help employees before they hit that point. Here are some strategies to try. Continue Reading
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News
30 Mar 2021
Mandatory COVID-19 vaccinations get cool reception
Mandated COVID-19 vaccinations may be unpopular with many U.S. employers, including the federal government. A primary concern is the potential for liability. Continue Reading
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Tip
04 Mar 2021
Was your workplace Black History Month a success?
Creating a successful Black History Month at work requires understanding what to do -- and what not to do. Take this time to uncover what you did right and wrong. Continue Reading
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Feature
22 Feb 2021
Employee wellness vs. employee well-being: The differences
The terms 'employee wellness' and 'employee well-being' are sometimes used interchangeably, but many consider them to be different. Here's what you should know. Continue Reading
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News
09 Feb 2021
Employee activism gives life to tech union organizing
A rise in tech union organizing is linked to the rise in employee activism, according to experts. They also believe the climate for union activity is changing. Continue Reading
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Feature
08 Feb 2021
12 examples of employee wellness software and apps
Employee wellness software ranges from applications with one function to those with multiple features and integrations. Here are some to consider when doing your research. Continue Reading
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News
28 Jan 2021
Workday acquires Peakon for $700 million
Workday is acquiring employee feedback software vendor Peakon. Experts described the timing as a proverbial shot across SAP's bow. Continue Reading
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Guest Post
20 Jan 2021
How HR can help promote a caring culture
HR's role has become increasingly strategic and part of that requires focusing on truly supporting employees. Here's some advice on how to make that a reality. Continue Reading
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News
07 Jan 2021
Capitol insurrection leads to job loss, search for participants
Employers interested in whether their employees took part in the U.S. Capitol insurrection and stormed the building may want to proceed with caution, legal and HR experts said. Continue Reading
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Feature
22 Dec 2020
3 critical employee experience technologies for the 'new normal'
Since COVID-19 hit, HR leaders and their teams have pivoted to support the employee experience in new ways. Here's how technology has been critical to that support. Continue Reading
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Feature
14 Dec 2020
How to handle layoffs with compassion -- or possibly avoid them
Handling layoffs with compassion and sensitivity is critical for the employee experience of those who are leaving and staying. Here's advice on how to do so. Continue Reading
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Feature
23 Nov 2020
7 keys to a successful diversity and inclusion initiative
Today's workforce is calling for a stop to bias and prejudice, and business and HR leaders need to take effective action. Here's a look at diversity initiative best practices. Continue Reading
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Feature
19 Nov 2020
The importance of employee well-being and how technology can help
Technology can serve an important role in promoting employee wellness. Here's a look at why that matters and who should be involved. Continue Reading
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Feature
12 Nov 2020
IBM's Lisa Seacat DeLuca on being a woman in the tech industry
IBM's master inventor Lisa Seacat DeLuca gives insight into promoting gender diversity. Learn why both official programs and informal outreach are so important. Continue Reading
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News
19 Oct 2020
Tensions over politics at work have HR on guard
Politics at work may hurt productivity and office harmony. One strategy for defusing a charged atmosphere may be to get employees focused on shared goals. Continue Reading
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Feature
22 Sep 2020
EY 'people experience' strategy taps firm's process skills
The accounting and consulting firm is integrating a mix of shared services, bot-enabled workflows, SuccessFactors HXM and Qualtrics employee engagement for its global workforce. Continue Reading
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Guest Post
02 Sep 2020
Balancing safety and privacy with social distancing technology
As companies look to employ technology to help office workers maintain social distance, we need to look at whether this could result in a loss of privacy as these tools become the norm. Continue Reading
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Tip
01 Sep 2020
7 top-notch tools for increased employee engagement
Cloud apps can help keep employees engaged by soliciting feedback and making it easier to collaborate effectively as a valued member of a team. Here are seven worth considering. Continue Reading
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Feature
01 Sep 2020
Many paths on quest to build an employee experience platform
Roots in case management and help desks give vendors like ServiceNow a leg up. HCM vendors have workflows and bots that provide similar functions. Each side needs the other. Continue Reading
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Tip
01 Sep 2020
6 ways to use technology to improve employee experience
Technology is only one component of the employee experience, but savvy deployment makes a difference. Here are some promising tools, and tips for fitting them into an EX strategy. Continue Reading
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Tip
31 Aug 2020
The 7 most impactful employee experience apps
HRIS platforms and online surveys are obvious vehicles for improving employee experience and engagement, but don't overlook collaboration, help desks and other tools of daily life. Continue Reading
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Feature
21 Aug 2020
How to motivate remote employees: 5 keys to success
Motivating a remote team is not the same as motivating workers in person. Here's a look at how managers should adapt and the tools they can use to do so. Continue Reading
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Feature
07 Aug 2020
4 ways HR and IT can collaborate on employee experience
The COVID-19 pandemic is causing new issues for workers across industries. Here's how HR and IT can collaborate on creating a better employee experience. Continue Reading
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Feature
30 Jul 2020
How to measure employee experience and satisfaction
Employee surveys are a must-have, but you can find employee experience metrics in all sorts of places -- some right under your nose. Here are the best places to look. Continue Reading
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Feature
30 Jul 2020
How to design an employee journey map (with template)
This handy guide shows you how to build your own employee journey map, which is more important than ever as the coronavirus disrupts workforces across the globe. Continue Reading
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Feature
26 Jun 2020
How HR can help boost trust in the workplace
In this Q&A about her book Unleashed, co-author Frances Frei discusses why trust is so important in the workplace and how HR leaders can help maintain it. Continue Reading
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Feature
16 Jun 2020
10 signs your D&I program is failing
In this excerpt from Unleashed: The Unapologetic Leader's Guide to Empowering Everyone Around You, co-authors Frances Frei and Anne Morriss discuss diversity and inclusion program issues. Continue Reading
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Tip
04 May 2020
4 ways to ensure remote workforce success during COVID-19
HR teams are facing new challenges on how to keep employees engaged and productive. Here are four ways HR teams can encourage work-from-home success. Continue Reading
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Tip
21 Apr 2020
HR's role in juggling COVID-19's effects
Corporate HR leaders and their teams have some of the most important roles in dealing with the pandemic's effects on the business. Here's an in-depth look. Continue Reading
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Tip
06 Apr 2020
How companies can use tech to ramp up remote work productivity
With the sudden spike of employees working from home, companies need to get creative in how they keep employees connected and productive. Here's advice on how to do just that. Continue Reading
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Feature
17 Mar 2020
5 tips for HR: Employee communications during coronavirus outbreak
As the future of work changes by the minute, CHROs and their teams serve important roles in managing responses to the coronavirus pandemic. Here are five ways they can take charge of communication. Continue Reading
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Feature
16 Mar 2020
HR response to COVID-19 can lower or boost employee experience
As HR leaders are being tasked with difficult decisions amid the coronavirus pandemic, the employee experience depends on those decisions. Here's how to get them right. Continue Reading
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Feature
12 Mar 2020
5 tips for better employee experience journey mapping
Building a better employee experience is not an easy process. Use these journey mapping strategies to get your HR team started on the path toward higher retention rates. Continue Reading
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News
11 Mar 2020
Coronavirus tests Trump's opposition to federal telework
The Trump administration is trying to curtail federal telework. But the new coronavirus may change those plans, as some agencies are starting to shift to remote work. Continue Reading
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News
06 Dec 2019
IT's technology experience problem gets HR tool
Technology deployments have been blamed for loss of productivity and even employee resignations. A new tool from Qualtrics could help IT get on top of bad tech experiences. Continue Reading
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Feature
20 Nov 2019
6 employee activism lessons HR needs today
Employee activism spiked last year, and experts say that as the 'age of purpose' gathers force, more workers will follow suit. Here are a few of the lessons HR should learn now. Continue Reading
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News
04 Oct 2019
Ford's approach to employee activism: Listening
Ford is asking for feedback from employees in an effort to develop its corporate culture. Doing so has led to new ways of measuring how employees feel about the firm. Continue Reading
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Feature
05 Sep 2019
Employee engagement best practices still rely on the human touch
Employee engagement tools can play a critical role in worker productivity and retention, but they need the constant nurturing of executives, managers and HR leaders. Continue Reading
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Feature
20 Aug 2019
Employee engagement technology not a panacea for HR woes
Employee engagement comes in many shapes and forms, leaving employers to scratch their heads at the best way to motivate their workforce. A good starting point? Better communication. Continue Reading
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Tip
16 Aug 2019
HR must contend with enterprise social network challenges
Enterprise social networks like Slack and Yammer are gaining steam as alternatives to traditional email, but they can raise some concerns for HR managers. Continue Reading
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Feature
21 May 2019
PTC headquarters follows open-plan digital workplace strategy
Moving from suburb to booming Boston Seaport District required a huge HR change management effort and interior design that ensures the right ratio of collaborative and private space. Continue Reading
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Feature
26 Mar 2019
HR chatbot limitations include immaturity, weak implementation
Chatbots have the potential to lighten the load on HR professionals and employees for routine internal communications. But experts advise that organizations wait for technically mature products and plan carefully to ensure successful deployment. Continue Reading
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News
10 Dec 2018
6 HR vendors make Glassdoor's Best Places to Work
HR tech vendors make tools designed to improve a company's employee experience. So, it makes sense that a handful should appear on Glassdoor's Best Places to Work list, right? Continue Reading
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Feature
07 Dec 2018
New employee engagement tools replacing annual surveys
Say goodbye to annual employee surveys. New approaches and better technology are coming to places like Mission Health System and upending the employee engagement tools market. Continue Reading
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Opinion
03 Dec 2018
HR employee engagement platforms boost workplace productivity
New innovations in HR employee engagement tools available to the C-suite make multiple worker viewpoints and thinking styles possible, resulting in better business decisions. Continue Reading
- 03 Dec 2018
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Feature
03 Dec 2018
Workplace engagement yields employee diversity and inclusion
Vimeo's Charmien Fugelsang uses various survey and analytics methods to measure employee engagement, foster a culture of belonging and root out unconscious bias. Continue Reading
- 03 Dec 2018
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Feature
03 Dec 2018
5 secrets for a successful employee experience framework
The complexities of formulating a good employee experience strategy can be intimidating. Here are five tips to ease the process of establishing a great employee workplace. Continue Reading
- 03 Dec 2018
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Infographic
03 Dec 2018
Measuring worker performance data requires skillful managers
Emerging HR analytics tools make it easier for managers to collect data on employee experiences and better quantify workforce performance, but the data can lie when misinterpreted. Continue Reading
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Feature
03 Dec 2018
Employee engagement in HR shapes performance and payroll tech
Employee engagement is taking new forms, from alternative payment options to community volunteer opportunities. Technology plays a key role in staying ahead of these changes. Continue Reading
- 03 Dec 2018
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Opinion
03 Dec 2018
To improve employee engagement, companies must measure results
Whether it's an electronic prompt for a boss to recognize a worker or frequent surveys to measure employee sentiment, software can help companies measure worker satisfaction. Continue Reading
- 03 Dec 2018
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News
30 Nov 2018
Drop in Federal Employee Viewpoint Survey responses a lesson for HR
The U.S. government's annual engagement survey of 1.5 million employees reported an increase in the overall engagement measure, but a sharp decline in survey participation. Here's why HR pros should care. Continue Reading
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News
05 Nov 2018
News briefs: Glint acquisition ties into LinkedIn recruiting
Find out how LinkedIn may use the engagement platform Glint; a fix is developed for the coding problems created by Google for Jobs; and the problems with AI in HR. Continue Reading
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Feature
05 Nov 2018
Reporting harassment at work eased by new enterprise chatbot
New tool Spot uses natural language processing -- an AI technology -- to help people file harassment and discrimination complaints, as well as the ability to do it anonymously. Continue Reading
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Infographic
03 Oct 2018
Company wellness programs are broken, here's a potential fix
Is an employee wellness program that works actually possible? Yes, if companies start to look at the whole person and focus on specific diseases, according to a new survey. Continue Reading
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Podcast
28 Sep 2018
What HR must know about team collaboration best practices
Step away from Slack -- at least sometimes. That's the message from researchers who say always-on workers may not be helping companies innovate and compete. Continue Reading
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News
06 Sep 2018
How HR can help with a digital divide in the U.S.
It's time to put the 'human' back in human resources, said Hollywood Casino's vice president of HR, Robin Schooling, who explains why employees without tech access need extra help. Continue Reading
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Feature
29 Aug 2018
How Citi's wellness challenge led to employee engagement
It was tough to keep Citi's 200,000 employees across 95 countries engaged and connected. Here's how the company used a wellness challenge as a place to begin. Continue Reading
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Guide
27 Aug 2018
It's a millennial workforce -- here's what HR pros need to know
Millennials want lots of training, quick answers and problems to solve that matter. With the right HR approach, these traits can be to everyone's benefit. Here's why. Continue Reading
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Feature
09 Aug 2018
Four secrets of a successful flexible work arrangement policy
The future of work is flexible, and if your company wants to retain its employees, HR must understand how to make this work for employees -- and the company. Here's how. Continue Reading
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Feature
02 Aug 2018
Nine strategies to increase employee engagement and retention
Keeping your workers happy enough that they don't look elsewhere is critical considering today's economy. Here are nine tips to help ensure your success. Continue Reading
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News
24 Jul 2018
New WorkJam app aims at preventing nurse burnout
Burned out nurses don't make for healthy hospitals and medical practices. A targeted effort from the makers of the WorkJam app hopes to solve that problem. Continue Reading
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Feature
20 Jul 2018
Mindfulness technology helps companies bolster worker well-being
In discussing how to bring mindfulness programs into enterprises, vendors explain details on what works for employees, how technology can help and a few cautions. Continue Reading
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Feature
17 Jul 2018
Health and wellness benefits are exploding; are you keeping up?
A WorldatWork survey shows companies offered a wide variety of health and wellness benefits at an expanded rate last year. Is your company keeping pace? Continue Reading
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Feature
27 Jun 2018
Three keys to an effective succession planning strategy
Here's what companies and their HR leaders must know about effective succession management, including why it's important and which business and HR functions should be involved. Continue Reading
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Feature
15 Jun 2018
How to create an effective employee retention plan
The unemployment rate is low, and your workers are likely being courted by other companies. Here's how to create retention strategies that will make your workers want to stay put. Continue Reading
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Feature
17 May 2018
How to solve six of the biggest employee retention challenges
Recruiters are enticing workers with new opportunities on an increasingly frequent basis. Give your employees plenty of reasons to stay by addressing the top retention challenges. Continue Reading
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News
15 May 2018
ADP payments card system aimed at millennials
ADP introduced the new Wisely Pay card system aimed at the contingent, young workforce and workers who may be unbanked, but need functions such as digital mobile wallet. Continue Reading
