Employee experience
Employee experience influences recruiting, retention and turnover. Read news, guides and tips on how to create a positive experience throughout the entire employee journey, from onboarding to offboarding. See how HR software can support positive candidate experiences, improve digital workspaces, and support ESG, DEI, L&D, upskilling and employee wellness efforts.
Top Stories
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Tip
20 Nov 2024
Employee experience vs. employee engagement: The differences
Employee experience vs. employee engagement may seem like similar concepts, but knowing the difference is key to improving both. Learn what HR staff should know about each. Continue Reading
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News
15 Nov 2024
AI workplace adoption comes bundled with fear, guilt
The adoption of AI is surfacing very human emotions for some employees, according to new survey data. Managers need to encourage its use to ease some of that discomfort. Continue Reading
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Feature
02 Aug 2023
Digital dexterity explained: Everything you need to know
Help employees face their fear of change in the digital world. Digital dexterity can improve employee engagement and efficiency -- all while creating a better business outcome. Continue Reading
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Feature
28 Jul 2023
Urban doom loop explained: What it means for businesses
Offices are exceedingly vacant across major cities, and some experts worry it's indicative of an urban doom loop. Continue Reading
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Feature
19 Jul 2023
58 awful corporate jargon phrases you can't escape
Business jargon runs rampant in the workplace. Here's a guide to deciphering the lingo. Continue Reading
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Feature
18 Jul 2023
IT hiring picks up amid ongoing economic concerns
TechTarget's 2023 salary and careers survey shows most organizations are hiring for selected IT skills, making progress on DEI initiatives and offering workplace flexibility. Continue Reading
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Definition
14 Jul 2023
role-playing game (RPG)
A role-playing game (RPG) is a game in which each participant assumes the role of a character that can interact within the game's imaginary world. Continue Reading
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Infographic
07 Jul 2023
Facing the edge: The glass cliff at a glance
Being aware of the glass cliff is vital to preventing it. Understanding and recognizing these harmful situations can help mitigate the negative consequences female leaders face. Continue Reading
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Feature
06 Jul 2023
Facing the edge: The glass cliff at a glance
Being aware of the glass cliff is vital to preventing it. Understanding and recognizing these harmful situations can help mitigate the negative consequences female leaders face. Continue Reading
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Definition
28 Jun 2023
STEMinism
STEMinism is a portmanteau that combines the acronym STEM (science, technology, engineering and math) with feminism. Continue Reading
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Definition
27 Jun 2023
Occupational Safety and Health Administration (OSHA)
The Occupational Safety and Health Administration (OSHA) is responsible for protecting worker health and safety in the United States. Continue Reading
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Tip
21 Jun 2023
Office hoteling pros and cons for hybrid work
As hybrid work gains traction, companies must rethink how they want to allocate their offices. Office hoteling offers some advantages, but be careful of the pitfalls. Continue Reading
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Feature
21 Jun 2023
Should you offer unlimited time off? 8 pros and cons
Unlimited time off helps companies demonstrate that they trust their employees, but disadvantages include workers deciding not to use their PTO. Learn more pros and cons. Continue Reading
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Guest Post
20 Jun 2023
3 ways to use AI to improve employee experience
Technology like conversational AI and large language models can potentially help companies improve employee experience. Learn how HR leaders can use them. Continue Reading
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Definition
16 Jun 2023
employee Net Promoter Score (eNPS)
The employee Net Promoter Score (eNPS) is a metric used by employers to assess employee loyalty. Continue Reading
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Feature
14 Jun 2023
How to increase employee engagement on sustainability
Getting employees excited about sustainability topics doesn't just happen. Here's how initiatives such as sustainability ERGs and volunteering opportunities can spark engagement. Continue Reading
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News
09 Jun 2023
Ceridian burnout tool gauges exhaustion, cynicism, efficacy
Ceridian has developed a 'burnout dashboard' to identify employees experiencing work fatigue. Although intended to help, some fear it could penalize underperforming workers. Continue Reading
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Feature
05 Jun 2023
70-plus common business abbreviations to know
Some common abbreviations and acronyms include PTO, SMART and WFH. Continue Reading
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Feature
01 Jun 2023
Tech shame explained: Everything you need to know
Combat tech shame at work and create an inclusive culture. Address knowledge gaps, provide training and foster open communication to boost productivity and engagement. Continue Reading
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News
31 May 2023
Generative AI could make employee surveys truly anonymous
Qualtrics is exploring generative AI to maintain anonymity in employee surveys by rewriting responses, a move that could enhance participation and trust. Continue Reading
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Definition
16 May 2023
human resources (HR) generalist
A human resources generalist is an HR professional who handles the daily responsibilities of talent management, employee onboarding, and administering compensation and benefits plans for the human resources department. Continue Reading
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Tip
16 May 2023
Why sustainability improves recruitment, retention
Publicizing sustainability efforts can help a company with employee recruitment. Learn how sustainability is also affecting retention, as well as some best practices for HR leaders. Continue Reading
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Feature
15 May 2023
Should your company start a spot bonus program?
A spot bonus program can positively affect employee experience as long as spot bonuses are delivered quickly yet sparingly. Learn some spot bonuses best practices. Continue Reading
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Definition
11 May 2023
employee lifecycle
The employee lifecycle is a human resources model that identifies the different stages a worker advances through in an organization and the role HR plays in optimizing that process. Continue Reading
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Definition
03 May 2023
digital nomad
A digital nomad works from any location and uses technology to perform their job while moving to new destinations. Continue Reading
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News
02 May 2023
White House begins inquiry of employee monitoring practices
The White House has launched an inquiry into employee monitoring practices. It follows the U.S. Blueprint for an AI Bill of Rights, which seeks limits on unchecked surveillance. Continue Reading
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Feature
01 May 2023
An examination of what it means to be a woman in tech
What does it mean to be a woman in tech and how can companies help their female workers? Learn how companies can offer support. Continue Reading
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Feature
26 Apr 2023
Benefits of employee recognition programs and ideas to try
Employee recognition programs can lead to happier workers, which helps companies overall. Learn some benefits of employee recognition programs as well as potential pitfalls. Continue Reading
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Feature
25 Apr 2023
Proximity bias explained: Everything you need to know
Proximity bias is an emerging type of cognitive bias that threatens remote workers. Learn how to mitigate this mindset based on outmoded standards. Continue Reading
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Tip
19 Apr 2023
Tap collaboration devices for employee experience data
Collaboration devices play a key role in supporting employee experience, from extracting engagement data to improving hybrid meeting parity. Continue Reading
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Feature
18 Apr 2023
9 essential social media guidelines for employees
Social media posts can go viral in seconds. Some guidelines can help both employees and companies understand online expectations. Continue Reading
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Definition
14 Apr 2023
continuous performance management
Continuous performance management, in a human resource (HR) management context, is the supervision of an employee's performance through one-on-one discussions and ongoing feedback from supervisors during regularly scheduled check-ins. Continue Reading
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Feature
30 Mar 2023
Successful hybrid working mixes tech, policy and culture
IT leaders at Enterprise Connect discuss their strategies for successful hybrid working, from transparent team agreements to parity between home and office setups. Continue Reading
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News
29 Mar 2023
ChatGPT makes gains in HR, one beta at a time
HR vendors are cautiously adopting ChatGPT to summarize text and create job descriptions, but concerns about bias and inaccuracy limit its use -- for now. Continue Reading
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Feature
29 Mar 2023
Collaboration tools help and hinder workplace accessibility
Cloud-based collaboration tools have improved workplace accessibility for people with disabilities. But IT leaders must examine where collaboration tools still fall short. Continue Reading
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Feature
28 Mar 2023
5 best practices in performance reviews
Performance reviews are a stressful time for many employees. Learn the best practices HR leaders should ensure managers follow to make the reviews go as smoothly as possible. Continue Reading
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Tip
22 Mar 2023
Workplace transformation: 8 steps to build a successful plan
The pandemic might have changed the workplace for good. Here's how to ensure that your organization's physical spaces, business processes and technology suit employees' workstyles. Continue Reading
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Definition
21 Mar 2023
employee engagement
Employee engagement is the emotional and professional connection an employee feels toward their organization, colleagues and work. Continue Reading
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News
13 Mar 2023
How the SVB collapse upended payroll for thousands
The Silicon Valley Bank collapse came as a shock to payroll processors, who had to quickly explain what happened to customers and create alternative payment plans. Continue Reading
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Feature
10 Mar 2023
5 ways to boost morale during Employee Spirit Month
Some ways to keep employee morale high include giving recognition, planning a team activity and offering incentives. Continue Reading
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News
03 Mar 2023
A question at HR Tech: Will ChatGPT take HR jobs?
ChatGPT has sparked interest about its effect on HR. It could offer HR new capabilities, such as generating job ads, but there are concerns about errors and bias. Continue Reading
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Feature
28 Feb 2023
How companies can avoid a poor candidate experience
In a competitive job market, companies must learn how to avoid a poor candidate experience. Here are some best practices to follow. Continue Reading
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Definition
28 Feb 2023
Microsoft MyAnalytics
Microsoft MyAnalytics is a personal analytics application in Office 365 that enables employees to gain insights into how they spend their time at work and how they can work smarter. Continue Reading
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Definition
27 Feb 2023
employee productivity
Employee productivity, sometimes referred to as workforce productivity, is an assessment of the efficiency of a worker or group of workers. Continue Reading
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News
23 Feb 2023
Lawsuit alleges Workday's AI enables hiring bias
An older Black man with a disability is accusing Workday's technology of hindering his pursuit for employment, claiming its AI is biased. Workday says the lawsuit has no merit. Continue Reading
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News
15 Feb 2023
SAP.io selects 5 Web 3.0 startups that HR may want
SAP has picked five Web 3.0 startups that reflect the direction of HR, including companies that provide ways to pay employees in cryptocurrency and use holographic images. Continue Reading
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Definition
14 Feb 2023
social media policy
A social media policy is a corporate code of conduct that provides guidelines for employees who post content on the internet either as part of their job or as a private person. Continue Reading
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News
10 Feb 2023
Employee monitoring notification laws gain steam
The increasing use of productivity-measuring tools is giving rise to employee monitoring notification laws. Legislation is gaining in the states, and Congress now has a bill. Continue Reading
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Definition
06 Feb 2023
augmented reality gaming (AR gaming)
Augmented reality gaming (AR gaming) is the real-time integration of virtual game elements with the physical environment of the player. Continue Reading
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Feature
06 Feb 2023
Digital minimalism explained: Everything you need to know
Digital minimalism is a way to engage with consumer technology that prioritizes focused, intentional use of technology to limit distraction. Continue Reading
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Opinion
01 Feb 2023
Understand the emerging digital employee experience market
The emerging market of digital employee experience is a very broad concept with many components and several major players touching different aspects of this process. Continue Reading
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Podcast
31 Jan 2023
ServiceNow workflow can smooth ERP edges with partner help
ServiceNow vice presidents Jeff Gore and Kirsten Loegering explain what's involved in implementing the platform to improve the employee experience on ERP and HR systems. Continue Reading
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Feature
30 Jan 2023
6 offboarding best practices for HR leaders to follow
An employee departure is a stressful time for the worker and the company. HR leaders should learn some offboarding best practices to maintain a positive relationship. Continue Reading
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Feature
25 Jan 2023
3 tips to reduce enterprise e-waste
Sustainable device management is an important area CIOs and IT teams should focus on to support organizational ESG goals. Learn how it can also help lower e-waste and save money. Continue Reading
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Tip
25 Jan 2023
Centralized services as a hedge against shadow IT's escalation
Proliferation of cloud, AI and integration tools has increased the deployment security risks of shadow IT and the need to centralize business functions and share support services. Continue Reading
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Definition
24 Jan 2023
team collaboration
Team collaboration is a communication and project management approach that emphasizes teamwork, innovative thinking and equal participation to achieve objectives. Continue Reading
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Feature
20 Jan 2023
4 ways HR can support and develop managers
Managers may be inexperienced and require help facing today's business challenges. Learn how HR leaders can help managers succeed in their roles. Continue Reading
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Tip
19 Jan 2023
Building a shared services organization structure
Amid the shifting economic climate and new reality of hybrid workforces, there's no better time for companies to consolidate business functions and centralize support services. Continue Reading
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Definition
19 Jan 2023
emotional intelligence (EI)
Emotional intelligence (EI) is the area of cognitive ability that facilitates interpersonal behavior. Continue Reading
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Tip
18 Jan 2023
HR shared services models benefit employee experiences
In the new reality of hybrid and remote workforces, shared services organizations smooth work processes, increase collaboration, and improve employee engagement and productivity. Continue Reading
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Feature
12 Jan 2023
Guide to building an effective employee experience strategy
Here's how the physical environment, culture and technology shape the employee experience -- and the steps you can take to improve it. It starts with listening. Continue Reading
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Tip
29 Dec 2022
Understanding hot desking pros and cons for the hybrid office
Hot desking is one way to manage workspaces in a hybrid office. Learn some hot desking pros and cons to decide if it's the right approach for your company. Continue Reading
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Tip
22 Dec 2022
3 ways to create a positive HR-IT relationship
A disconnect between HR and IT can negatively affect overall company operations. Learn some ways for HR leaders to create a stronger HR-IT relationship at their company. Continue Reading
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Feature
22 Dec 2022
5 steps for getting started with VR soft skills training
HR leaders should learn about potential pitfalls and necessary early steps before launching a VR soft skills training program. Learn how to get started using VR. Continue Reading
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Feature
15 Dec 2022
2022 year in review: Top business topics
The business world saw changes in 2022. Themes -- such as the rise and fall of cryptocurrency, changes to social media and navigating employment -- are all included in this review. Continue Reading
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Feature
13 Dec 2022
How CIOs can solve their tech and IT talent shortage
Massive layoffs haven't reduced the demand for tech workers. CIOs can address their organization's IT talent shortage with expert advice on how to recruit, hire and retain talent. Continue Reading
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Feature
05 Dec 2022
5 workplace ergonomic tools to improve employee experience
Ergonomic technology offers employees a better and more comfortable working environment. These workplace ergonomics can improve employee experience and increase productivity. Continue Reading
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Feature
30 Nov 2022
5 examples of VR's use in soft skills training
Soft skills are increasingly valued in today's marketplace. Learn some examples of VR soft skills training, including helping to build empathy skills. Continue Reading
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Answer
22 Nov 2022
What are the top benefits of knowledge management?
A proper knowledge management strategy can help organizations boost document security, increase employee efficiency and decrease frustration in searches for digital assets. Continue Reading
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Feature
21 Nov 2022
How virtual reality can benefit soft skills training
Virtual reality can support soft skills training in a number of ways. Learn why more companies and their HR departments are turning to VR simulations. Continue Reading
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Answer
21 Nov 2022
Hot desking vs. hoteling: What's the difference?
More and more companies are adopting hybrid workforce models, but as physical office spaces shrink, what are some options to support employees who do come into the office? Continue Reading
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Feature
02 Nov 2022
Gig economy vs. creator economy: What's the difference?
With digital platforms and work flexibility, people are finding new ways to earn money. Two types of economies -- gig and creator -- offer alternative ways to make an income. Continue Reading
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Feature
25 Oct 2022
9 workplace diversity books to read in 2022
Learn to create and foster an inclusive culture for innovation and a sense of belonging for all employees. Continue Reading
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Definition
21 Oct 2022
Parkinson's law of triviality (bikeshedding)
Parkinson's law of triviality is an observation about the human tendency to devote a great deal of time to unimportant details, while crucial matters go unattended. Continue Reading
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Feature
18 Oct 2022
How to start an inclusive mentoring program
An inclusive mentoring program can improve an employee's sense of belonging and create new relationships between workers. Learn how to start one and mistakes to avoid. Continue Reading
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Tip
13 Oct 2022
6 best practices for ensuring offboarding cybersecurity
Offboarding can be a tenuous time for cybersecurity if HR leaders don't follow some best practices. Learn what to do about security during an employee's departure. Continue Reading
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Feature
11 Oct 2022
HubSpot DEI program shores up software engineer shortage
HubSpot has been building its DEI program for years, which includes in its hiring practices. By focusing on a more diverse talent pool, the company has found it can better manage the software engineer shortage. Continue Reading
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Feature
06 Oct 2022
Tech talent development rests on DEI, upskilling, teamwork
Liberty Mutual Insurance's next CIO, Monica Caldas, shares new ways of solving the IT talent problem and explains why soft skills are critical for today's IT teams. Continue Reading
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Tip
30 Sep 2022
How to approach enterprise social software for hybrid work
Enterprise social software can help organizations build communities to support employee engagement in the hybrid workplace. But IT leaders need to weigh how to manage communities. Continue Reading
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News
26 Sep 2022
4-day workweek productivity claims gather criticism
A preliminary survey from a pilot program of businesses trying out a four-day workweek says the change can be made without hurting productivity. Economists are skeptical. Continue Reading
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News
16 Sep 2022
What's old is new again as Workday aims to break down silos
At its user conference, Workday showcased tech and customer stories on bringing down the walls between HR, IT and finance. It's not a new story, but it may be newly relevant. Continue Reading
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Feature
15 Sep 2022
Digital wellness tips for a positive employee experience
Taking a break from the digital world can refresh employees and promote a healthy work-life balance. Continue Reading
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News
15 Sep 2022
The future of HR is big 'A' Agile
The principles of Agile product development can provide guidance on how to incorporate employee voice in processes and ensure resilience in the face of change. Continue Reading
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Definition
15 Sep 2022
Pomodoro Technique
The Pomodoro Technique is a time management method based on 25-minute stretches of focused work broken by five-minute breaks. Continue Reading
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News
14 Sep 2022
HR leaders bridge gap between business, employee needs
During the Workday Rising event, business leaders shared their struggles with finding a way to balance business and employee needs for returning to the office. Continue Reading
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News
14 Sep 2022
Workday paves way for greater interconnectivity
Workday Rising provided a launch pad for new features including a low code, no code user interface for the Workday app dev platform. Continue Reading
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Tip
12 Sep 2022
Using AI for recruiting: Complete guide for HR pros
As companies battle to find and hire qualified talent, AI-powered software speeds processes, reduces recruitment workloads, improves candidate experiences and refines sourcing. Continue Reading
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Definition
08 Sep 2022
hybrid work model
A hybrid work model is a workforce structure that includes employees who work remotely and those who work on site, in a company's facilities. Continue Reading
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Tip
31 Aug 2022
6 ways people analytics can help HR improve retention
Improving retention benefits the entire organization. Learn some ways people analytics can help HR increase retention, from identifying high turnover to improving DEI. Continue Reading
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Feature
30 Aug 2022
WorkTech explained: Everything you need to know
With the shift to remote jobs, WorkTech helps improve the employee experience by making all collaboration, productivity and HR tools easily accessible from one location. Continue Reading
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Feature
29 Aug 2022
Guide to developing social media recruiting strategies
To navigate the complexities and avoid the pitfalls of social media recruiting, companies must set goals, choose the right platforms, promote their culture and measure results. Continue Reading
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Definition
19 Aug 2022
knowledge base
In general, a knowledge base is a centralized repository of information. Continue Reading
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Feature
15 Aug 2022
How to approach learning technologies in the workplace
Author Ria O'Donnell discusses the importance of continuing professional development and how to approach digital learning technologies in the workplace, including VR and AI. Continue Reading
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Tip
11 Aug 2022
7 top benefits of expanding people analytics use
HR leaders can use people analytics to benefit their companies in multiple ways, including diversity, equity and inclusion efforts and retention. Learn more about these benefits. Continue Reading
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Tip
26 Jul 2022
6 best practices for managing a contingent workforce
A well-managed contingent workforce can provide welcome relief to businesses juggling their finances during trying times and a practical alternative to hiring permanent employees. Continue Reading
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Definition
22 Jul 2022
HRIS (human resource information system)
A human resource information system (HRIS) is software that provides a centralized repository of employee master data that the human resource management (HRM) group needs for completing core human resource (core HR) processes. Continue Reading
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Definition
18 Jul 2022
closed captions
Closed captions are a text version of the spoken part of a television, movie or computer presentation. Continue Reading
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Feature
20 Jun 2022
5-stage remote onboarding checklist for new hire success
New employees have specific needs during the various phases of onboarding, from pre-onboarding to their first months on the job. Use this checklist to welcome -- and retain -- them. Continue Reading
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Feature
14 Jun 2022
The link between employee experience and customer experience
A customer's experience with an organization is only as good as an employee's experience. Business leaders should know that empathy is key to employee and customer success. Continue Reading
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Podcast
10 Jun 2022
How an HR-IT partnership can serve the greater good
MOD Pizza's Tara Gambill explains how enterprise IT initiatives, including the digital transformation of HR by deploying SAP SuccessFactors HXM, helped drive the chain's rapid growth. Continue Reading
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Feature
07 Jun 2022
How to welcome a new employee virtually and boost retention
How can organizations welcome new employees virtually and make sure they feel valued? HR leaders can use these 10 strategies and share them with managers. Continue Reading
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Tip
03 Jun 2022
UC, employee experience management offer complex insight
New research shows that many organizations are rethinking the employee experience amid remote work. Here are the methods, platforms and tools to consider in your evaluation. Continue Reading