Features
Features
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8 diversity hiring mistakes you could be making
Diversity hiring mistakes are all too common during the recruiting process. Here are some mistakes companies need to avoid for their recruiting efforts to be truly successful. Continue Reading
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Future workplace planning emphasizes collaboration, flexibility
ServiceNow's Kevin Nanney discusses the technologies businesses are implementing to smartly manage and reshape their offices into flexible, collaborative neighborhood workspaces. Continue Reading
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HR technology platforms advance return-to-office plans
ServiceNow's Kevin Nanney discusses the tools and technologies businesses are implementing to ensure worker safety, boost employee engagement and consolidate digital workflows. Continue Reading
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10 components of an effective employee well-being strategy
Corporate wellness programs are getting renewed attention and now incorporate emotional, mental and financial health. Find out what the new holistic approach requires. Continue Reading
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Employee poaching risk increases with remote work hiring
Remote work opportunities may give rise to employee poaching, putting added pressure on HR departments. As geography starts to matter less, employee experience may matter more. Continue Reading
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Employee wellness vs. employee well-being: The differences
The terms 'employee wellness' and 'employee well-being' are sometimes used interchangeably, but many consider them to be different. Here's what you should know. Continue Reading
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12 examples of employee wellness software and apps
Employee wellness software ranges from applications with one function to those with multiple features and integrations. Here are some to consider when doing your research. Continue Reading
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Internal mobility: Benefits, tools, best practices
Internal mobility is meant to capitalize on the organization's own talent. Learn why it's important, what stands in the way and how best to support it. Continue Reading
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CES debates the future of remote work trends
CES usually has a firm grasp on future technology trends, but when it comes to remote work, the road ahead seems unclear. Continue Reading
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DoD eyes blind recruiting-type technology for promotions
The Pentagon may investigate blind recruiting-type technology to remove bias from the promotions process. It wants to improve the diversity in its officer ranks. Continue Reading
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3 critical employee experience technologies for the 'new normal'
Since COVID-19 hit, HR leaders and their teams have pivoted to support the employee experience in new ways. Here's how technology has been critical to that support. Continue Reading
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How to handle layoffs with compassion -- or possibly avoid them
Handling layoffs with compassion and sensitivity is critical for the employee experience of those who are leaving and staying. Here's advice on how to do so. Continue Reading
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12 tips for recruiting and hiring ideal remote employees
The pandemic has made working remotely the new normal in many organizations. Here's how to find and hire the best candidates -- all with a new, more virtual recruiting process. Continue Reading
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Understand workplace COVID-19 contact tracing issues, methods
COVID-19 contact tracing for offices, businesses, restaurants and other workplaces is a challenge for employers. Here is a look at different methods and how testing can work. Continue Reading
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7 keys to a successful diversity and inclusion initiative
Today's workforce is calling for a stop to bias and prejudice, and business and HR leaders need to take effective action. Here's a look at diversity initiative best practices. Continue Reading
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The importance of employee well-being and how technology can help
Technology can serve an important role in promoting employee wellness. Here's a look at why that matters and who should be involved. Continue Reading
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HRIS administration requires close IT-HR collaboration
There's no single ownership strategy for HRIS admin, but there may be some preferences. HR departments with on-premises systems are more likely to keep the tech management duties. Continue Reading
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IBM's Lisa Seacat DeLuca on being a woman in the tech industry
IBM's master inventor Lisa Seacat DeLuca gives insight into promoting gender diversity. Learn why both official programs and informal outreach are so important. Continue Reading
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Employers scramble to build upskilling, reskilling programs
Robotics, automation and the COVID-19 pandemic have governments and private businesses trying out new ways for rapidly upskilling and reskilling employees and, more broadly, the workforce. Continue Reading
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8 strategies HR can use to recruit Gen Z
Gen Z is the newest generation entering the workforce. Learn some strategies HR teams and hiring managers can use to recruit the right candidates more quickly. Continue Reading
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Post-pandemic workplace will be roomier and Zoom-ready
The post-pandemic workplace will deliver roomier office spaces with better environmental conditions. They will be designed with sharing in mind for flexible scheduling. Continue Reading
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EY 'people experience' strategy taps firm's process skills
The accounting and consulting firm is integrating a mix of shared services, bot-enabled workflows, SuccessFactors HXM and Qualtrics employee engagement for its global workforce. Continue Reading
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Top 10 video interviewing tools for a virtual hiring toolkit
Video interviewing tools are essential in every modern recruiter's toolkit. Learn what 10 of the top tools offer and some of the HR systems they integrate with. Continue Reading
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The human resources career path: From HR assistant to CHRO
HR's role has slowly gained more recognition as a strategic business partner. Learn about the typical HR career path and why technology is more important to the career than ever before. Continue Reading
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Many paths on quest to build an employee experience platform
Roots in case management and help desks give vendors like ServiceNow a leg up. HCM vendors have workflows and bots that provide similar functions. Each side needs the other. Continue Reading
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11 actions that will improve employee experience
As an HR leader, improving the employee experience is a critical focus area, but where should you start? Here are 11 action steps you'll need to take. Continue Reading
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How to motivate remote employees: 5 keys to success
Motivating a remote team is not the same as motivating workers in person. Here's a look at how managers should adapt and the tools they can use to do so. Continue Reading
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Digital employee experience a new focus of HR-IT partnership
Generational change forced companies to repave the on-ramps to the digital workplace and improve the employee experience. COVID-19 changed the emphasis, but the goals are the same. Continue Reading
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4 ways HR and IT can collaborate on employee experience
The COVID-19 pandemic is causing new issues for workers across industries. Here's how HR and IT can collaborate on creating a better employee experience. Continue Reading
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Digital adoption platforms can improve employee experience
DAPs guide employees through new systems and offer tips on workflow best practices. Turnover and onboarding challenges drove demand for DAPs before COVID-19 raised the urgency. Continue Reading
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How to measure employee experience and satisfaction
Employee surveys are a must-have, but you can find employee experience metrics in all sorts of places -- some right under your nose. Here are the best places to look. Continue Reading
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How to design an employee journey map (with template)
This handy guide shows you how to build your own employee journey map, which is more important than ever as the coronavirus disrupts workforces across the globe. Continue Reading
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HR technology, analytics may help companies through COVID-19
HR technology can play a large role in helping companies navigate through COVID-19, set workforce strategy, and reevaluate HR programs and internal communications. Continue Reading
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5 tips for better HR software selection
Finding the right software isn't just a one-stop shop. You'll need to follow the right strategy before determining the HR software that is best for your company. Continue Reading
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How HR can help boost trust in the workplace
In this Q&A about her book Unleashed, co-author Frances Frei discusses why trust is so important in the workplace and how HR leaders can help maintain it. Continue Reading
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5 post-pandemic workplace changes due to safety concerns
The COVID-19 pandemic has already had a profound effect on workplaces. Here are five of those changes and what they mean for HR teams. Continue Reading
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10 signs your D&I program is failing
In this excerpt from Unleashed: The Unapologetic Leader's Guide to Empowering Everyone Around You, co-authors Frances Frei and Anne Morriss discuss diversity and inclusion program issues. Continue Reading
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4 virtual recruiting strategies to implement after COVID-19
Hiring has changed due to COVID-19. Here are four virtual recruiting strategies to follow as you adjust to online hiring. Continue Reading
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AI in HR recruitment targets high-demand technology talent
As demand for technology talent persists, even during pandemic times, AI, chatbots and machine learning play an increasingly critical role in hiring choosy candidates. Continue Reading
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Compass Coffee's post-pandemic plan starts with bulk hiring
The owners of Compass Coffee believe that most HR functions can be automated and there's no need for an HR staff. It's now looking at bulk hiring to speed up its reopening. Continue Reading
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Rethink your onboarding and training digital adoption strategy
Digital adoption strategies are crucial in today's "new normal," and that includes those related to new onboarding and training tools. Experts weigh in on how to create success. Continue Reading
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For HR, future of work now includes contact tracing
A return to work means managing COVID-19 infection risks. HR is getting tools to help accomplish this management, as well as an app to automate contact tracing. Continue Reading
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Major employer, Spectrum, shifts to virtual hiring in a week
In March, cable and broadband provider Spectrum moved to a fully virtual hiring process in one week. About 25% of its hiring was conducted virtually before the coronavirus pandemic. Continue Reading
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A tale of two telepresence robotics user stories
Telepresence robotics is still a niche technology and very much a work in progress. But it has potential, and users see clear benefits of these remote work systems. Continue Reading
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Transformational HR in 2020: 7 strategies for agility and tech mastery
CHROs and their teams must grow their people, business and technology skills as they focus on curating the employee experience. This roadmap will guide leaders and departments. Continue Reading
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Clarity key to Southwest Airlines smooth candidate experience
To create a great candidate experience, Southwest Airlines focuses on clarity in its recruiting processes. Here's what that looks like and how chatbots are helping. Continue Reading
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5 tips for HR: Employee communications during coronavirus outbreak
As the future of work changes by the minute, CHROs and their teams serve important roles in managing responses to the coronavirus pandemic. Here are five ways they can take charge of communication. Continue Reading
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HR response to COVID-19 can lower or boost employee experience
As HR leaders are being tasked with difficult decisions amid the coronavirus pandemic, the employee experience depends on those decisions. Here's how to get them right. Continue Reading
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Josh Bersin on employee experience, fighting HR tech overload
The fever pitch surrounding employee experience -- combined with the glut of tech promising to deliver it -- has left HR overwhelmed. Here's advice to help simplify matters. Continue Reading
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5 tips for better employee experience journey mapping
Building a better employee experience is not an easy process. Use these journey mapping strategies to get your HR team started on the path toward higher retention rates. Continue Reading
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Bias and diversity in the gig economy: What HR should know
With the war for talent in full swing, ignoring bias issues that affect gig and freelance workers is a mistake. Experts share helpful advice to how HR can get proactive. Continue Reading
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Why AI won't replace recruiters
Recruiters may consider using both the human element and the data brought in by intelligent tools if it can help them make better hiring decisions, but AI won't be replacing recruiters any time soon. Three experts weigh in on why. Continue Reading
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How to attract top talent in a competitive hiring market
Finding the best candidates can seem impossible in today's competitive hiring landscape. Use these methods to help you attract even the choosiest candidates. Continue Reading
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Top 2 HR chatbot examples for the experience-driven job market
Chatbots, which use AI to mimic human conversations via natural language interfaces, are increasingly becoming a mainstay in HR. Here's a look at why that matters. Continue Reading
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Why mobile recruiting is the future
Recruiters can use text recruiting to connect with great candidates. Here's a look at how mobile recruiting works, why it's important and what the future holds. Continue Reading
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Top 2020 HR trends: Employee and candidate experience, AI and more
In 2020, business and HR will need to use technology and lead with the employee and candidate experience top of mind. Here's what to know. Continue Reading
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5 recruiting ideas for 2020 HR should explore
The fight for top talent requires planning and turning to new approaches. Here are five recruitment strategies you can use to attract the right job candidates for your company. Continue Reading
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The impact of technology on HR: The good, bad and daunting
Technology is changing HR in both positive and negative ways, and keeping up with these changes can feel overwhelming. Four leaders share tips for managing the changes. Continue Reading
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Top 3 ways talent pros can adapt to changing recruitment trends
Emerging technology in recruiting -- such as recruiting AI and chatbots -- is gradually becoming the norm. Here are some skills that recruiters can develop to stay competitive. Continue Reading
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AI in hiring: Why HR should beware of bias
AI in hiring may seem like the perfect solution to remove conscious and unconscious biases that already exist in people, but technology can't solve everything. Continue Reading
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Why reducing hiring bias isn't easy
Because people may harbor hidden biases, diversity and inclusion initiatives can be difficult to execute. Take an in-depth look at the issue and learn whether AI can help. Continue Reading
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6 employee activism lessons HR needs today
Employee activism spiked last year, and experts say that as the 'age of purpose' gathers force, more workers will follow suit. Here are a few of the lessons HR should learn now. Continue Reading
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How to improve HR processes: 6 modern tools CHROs should consider
HR tools and techniques can help free up time in HR for more beneficial activities, but it can be hard to know what to focus on first. Start with these six methods to improve HR processes. Continue Reading
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Before deploying recruitment chatbots, define use cases
HR departments can benefit from using chatbots for basic tasks, but the technology will eventually be able to handle more complex requests. Be sure to set clear expectations first. Continue Reading
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Employee engagement best practices still rely on the human touch
Employee engagement tools can play a critical role in worker productivity and retention, but they need the constant nurturing of executives, managers and HR leaders. Continue Reading
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HR execs and politicians eye student debt relief
HR departments are looking at student debt relief to improve recruitment and retention. One SaaS platform manages the payment side and gives HR flexibility to develop a program. Continue Reading
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Temper expectations for recruitment chatbots to mitigate failure
Although chatbots are powered by AI, the human factor is a critical factor in their success. That's because chatbots don't have the same instincts and capabilities that humans do. Continue Reading
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HR technology startups vie for top spot at Unleash conferences
At the U.S. and U.K. Unleash conferences this spring, five startups demonstrated technologies that seek to solve the most pressing challenges HR professionals face. Continue Reading
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CEO commitment to upskilling employees may boost HR tech
Top CEOs are promising to train their employees and make sure they are ready for an automating world. Whether the promise is real or marketing fluff remains to be seen. Continue Reading
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Employee engagement technology not a panacea for HR woes
Employee engagement comes in many shapes and forms, leaving employers to scratch their heads at the best way to motivate their workforce. A good starting point? Better communication. Continue Reading
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Hiring vendor says gender-based AI bias is pervasive
Gender bias in AI algorithms for recruiting and hiring is a big problem, according to the head of Job.com. With a new hire, the company is planning to change that. Continue Reading
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Diversity and inclusion technology isn't perfect, but it's promising
While technology can help companies reduce bias in hiring and talent management, it's not without its flaws. Humans, then, should be careful of trusting AI blindly. Continue Reading
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Eliminating bias in AI is no easy feat, but fixes do exist
As more companies turn to AI to reduce workplace and recruiting bias, it is important to be aware that the data AI tools draw from may have bias baked in. Continue Reading
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Getting to the payoff of digital transformation in HR
A successful move to a corporate digital environment requires careful planning and a realistic roadmap. HR leaders can pave the way by first getting clear about their vision. Continue Reading
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How companies are using social media for learning and development
Employees aren't just wasting time on social media. Some are learning the career skills that will take them to the next level. Here's why that matters to your organization. Continue Reading
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Employers turn to internal candidates to fill open positions
Sometimes an applicant isn't the right fit for a job at the time, but may be a good choice for a different position in the future. Employers should give these candidates a second look. Continue Reading
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Social learning takes its place in employee retention efforts
Employees are more likely to stay at jobs where they can learn new skills or improve old ones. For companies, that means providing options to do so when appropriate. Continue Reading
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Manage information overload with AI, insight curation tools
With information increasingly spread across several sources, knowledge workers often struggle to find what they need quickly. Tools like Jane.ai and Pandexio can help. Continue Reading
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PTC headquarters follows open-plan digital workplace strategy
Moving from suburb to booming Boston Seaport District required a huge HR change management effort and interior design that ensures the right ratio of collaborative and private space. Continue Reading
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Job scraping a Catch-22 for expanding, muddying candidate pool
Job boards often scrape postings from other sites, enabling access to a wider range of applicants. It can also return false positives for titles that cross over to different industries. Continue Reading
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HR must reevaluate the vetting process to find new talent
Traditional methods of vetting job candidates are no longer enough to find new talent. Companies should consider unconventional skills and experience to find the right fit. Continue Reading
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HR chatbot limitations include immaturity, weak implementation
Chatbots have the potential to lighten the load on HR professionals and employees for routine internal communications. But experts advise that organizations wait for technically mature products and plan carefully to ensure successful deployment. Continue Reading
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As offshore outsourcing grows, HR tries to measure impact
Offshore outsourcing can be a traumatic event for employees -- both for those who lose their jobs and for those who survive. It's HR's job to figure out the real impact it's having on employees -- a task that may benefit from new technology. Continue Reading
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HR chatbots move beyond the simple to more complex engagements
With the right combination of good data structure and disparate data source integration, chatbots may well become a go-to guy for employees while spelling relief for HR staff. Continue Reading
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6 key steps to take to build an employee onboarding plan
Companies can benefit from using an application that automates onboarding by not only streamlining the process, but by also ensuring that employees are set up for success. Continue Reading
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For some HR teams, mobile recruiting offers a real edge
Mobile recruiting techniques and approaches can vary widely. But, for two users, the practice is making a difference. Continue Reading
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AI in recruiting may be above HR's head
Video job interviews are powerful tools. HireVue's AI algorithm can watch a candidate without losing focus and notice things a hiring manager may not see. Continue Reading
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HR chatbots take on recruitment, benefits tasks
HR chatbots are taking on straightforward administrative tasks in recruitment and benefits. And that could be a good thing for HR managers. Continue Reading
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Attackers seek gold in HR data security breaches
Attacks on HR systems are a growing trend that HR managers need to confront. In this Q&A, a security expert provides advice on where they can get started. Continue Reading
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Phishing attacks are top employee data breach threat for HR
HR and finance department employees are targets for more sophisticated phishing attacks. These departments collect and store valuable data that attackers want. Continue Reading
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Successful data-driven products require user-based design
As HR relies more on data, developers should design products around user needs instead of process needs to alleviate the pressure on HR to work smarter and faster. Continue Reading
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Old-school recruiting tools help Pittsburgh tech firm
LinkedIn's new emerging jobs report put machine learning skills at the top of the list. If you're a tech firm in Pittsburgh, what's a good way to poach that kind of San Francisco tech talent? A billboard. Continue Reading
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HR automation tops 2019's six big trends
Software bots and chatbots may see a rapid uptake in adoption thanks to falling prices and improving tech. That's one of six trends HR pros should watch closely in 2019. Continue Reading
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Boomerang employees drive interest in offboarding tools
Boomerang employees, workers who leave a company and later return, are leading HR departments to seek out offboarding tools that do more than automate manual processes. Continue Reading
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New employee engagement tools replacing annual surveys
Say goodbye to annual employee surveys. New approaches and better technology are coming to places like Mission Health System and upending the employee engagement tools market. Continue Reading
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Workplace engagement yields employee diversity and inclusion
Vimeo's Charmien Fugelsang uses various survey and analytics methods to measure employee engagement, foster a culture of belonging and root out unconscious bias. Continue Reading
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5 secrets for a successful employee experience framework
The complexities of formulating a good employee experience strategy can be intimidating. Here are five tips to ease the process of establishing a great employee workplace. Continue Reading
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Employee engagement in HR shapes performance and payroll tech
Employee engagement is taking new forms, from alternative payment options to community volunteer opportunities. Technology plays a key role in staying ahead of these changes. Continue Reading
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An expert on the surprising benefits of a whistleblower hotline
New research shows that a whistleblower system can play a critical role in finding problems fast. And the earlier an HR team knows about a problem, the easier it is to fix it. Continue Reading
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Adoption of HR onboarding software accelerating, says one study
HR onboarding is an area of talent acquisition that is getting a lot of focus. First impressions count, and there's a link between a bad onboarding experience and turnover. Continue Reading