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The Evolution of HRSD and HR Shared Services

Work is rapidly evolving. And it’s clear from Leapgen’s 2020 Workforce Experience and Service Delivery Practices Survey findings that a digital employee experience platform will be a foundational element—shaping up to be the “fourth wave” in the evolution of HR service delivery. Does your digital HR strategy have what’s required for success?

Published: 10 Sep 2020

Watch two of the brightest minds in HR, Leapgen CEO and Co-Founder Jason Averbook and Leapgen Senior Fellow Jim Scully, as they talk with Jen Stroud, ServiceNow’s Principal Strategist for Employee Experience Solutions, about the trends and challenges emerging around the employee experience. These experts discuss:

  • The exclusive findings of Leapgen’s 2020 Workforce Experience and Service Delivery Practices Survey, which covers the changing perceptions of the employee experience
  • The importance of business agility and why having a digital experience platform is essential in uncertain times—when conditions can change overnight
  • How to build a strategic “work-from-anywhere” action plan to help drive the productivity of your new hybrid workforce
The Evolution of HRSD and HR Shared Services

Featured speakers:
Jason Averbook, CEO and Co-Founder, Leapgen
Jim Scully, Founder of HR Shared Services Institute and Senior Fellow, Leapgen
Jen Stroud, Principal Strategist of Employee Experience Solutions, ServiceNow

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