Nuance Releases Generative AI Copilot for Clinical Documentation

Nuance Communications, Inc., a Microsoft Company, has announced the general availability of Dragon Ambient eXperience (DAX) Copilot, which leverages conversational, ambient, and generative AI to streamline clinical documentation.

Formerly known as DAX Express, DAX Copilot automatically and securely creates draft clinical summaries of exam room or telehealth conversations in seconds for physician review and entry in the EHR.

Leveraging the Microsoft Cloud for Healthcare, the tool combines Nuance's conversational and ambient AI with the newest generative AI model to drive clinical efficiencies.

"Over the past four years, Microsoft has worked with partners like OpenAI to hone the power of generative AI to improve outcomes and experiences for all users," Diana Nole, Executive Vice President and General Manager of Healthcare at Nuance, a Microsoft company, said in a press release. "As a result, Microsoft is heralding a new and exciting era of AI-powered copilots to assist humans across industries, including doctors and nurses, with complex cognitive tasks."

"Healthcare is one of the biggest areas of potential for copilots given the tremendous administrative burden placed on clinicians and other medical staff," she added. "Taking a responsible approach to AI that centers around unparalleled collaboration with the world's top AI researchers and access to a trusted infrastructure and global platform, Nuance is arming healthcare providers with a trusted copilot that enables them with more time to take care of their patients."

Other offers from Nuance include Dragon Medical One, a cloud-based speech recognition solution that acts as a workflow assistant and documentation companion to document clinical visits in the EHR.

DAX Copilot is part of the larger Nuance Dragon suite of solutions, which are currently deployed across hundreds of healthcare organizations, resulting in a 70 percent reduction in feelings of burnout and 50 percent less time spent on documentation.

Clinicians using DAX Copilot in a private preview reported that it has helped them achieve a better work-life balance, higher job satisfaction, and reduced feelings of burnout.