Desktop management
Desktop management includes various services and utilities that IT needs to account for. This includes OS updates and upgrades, patch management, device provisioning and more. IT needs to find desktop management software or unified endpoint management (UEM) platforms to handle these tasks.
Top Stories
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Tip
17 Dec 2024
What IT needs to know about Windows 10 Print Management
With the Windows 10 Print Management utility, Windows administrators can make the most of printing settings and avoid errors leading to lost productivity. Continue Reading
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Tip
12 Dec 2024
See what's new in Desired State Configuration v3
Avoid unexpected surprises, and learn how to bring consistency to your on-premises infrastructure and cloud resources with the overhauled configuration management tool. Continue Reading
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Opinion
31 Mar 2020
Azure Universal Print service: what is it and should we care?
Bas van Kaam breaks down what we know and don't know about Universal Print, Microsoft's cloud-based print solution. Continue Reading
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Opinion
23 Mar 2020
Workspace ONE Intelligence Risk Analytics goes GA, adds dynamic conditional access to Access
With Risk Analytics, every device and user gets a Risk Score, allowing admins to add additional authentication steps while minimizing user friction. Continue Reading
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News
18 Mar 2020
Coronavirus pandemic: 5 remote work tips for IT
VMware's Shawn Bass and Brian Madden shared tips to help IT workers make remote work a reality for their organizations as the new coronavirus pandemic progresses. Continue Reading
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Opinion
18 Mar 2020
Windows on ARM revisited: Where are we in 2020?
Windows on ARM instead of x86 architecture still remains rather novel, even as Microsoft moves to release fancier ARM-based laptops. Continue Reading
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Opinion
05 Mar 2020
AR and VR for business: Where is EUC today?
We start with a look at VMware’s Spatial Computing group and Workspace ONE’s management capabilities. Continue Reading
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News
28 Feb 2020
Windows 10X OS may be a preview of features to come
Microsoft is aiming its new Windows 10X OS at dual-screen devices such as the Surface Neo, but it could have a big impact on the enterprise if its features migrate to mainline Windows. Continue Reading
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Tip
17 Feb 2020
Navigate the micro app builder for Citrix Workspace
With the Citrix micro app builder, IT can create a connection between business apps as well as custom and legacy systems and the Citrix Workspace to provide consistent UI. Continue Reading
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Feature
17 Feb 2020
Citrix Microapps benefits include improved security, UX
With the Citrix Microapp integrations, IT professionals can build templates that enable users to view and edit back-end systems, which could improve Citrix Workspace's usability. Continue Reading
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News
12 Feb 2020
BlackBerry enters digital workspace market
BlackBerry's digital workspace offering is meant to strike a balance between connectivity, productivity and security, especially for IT admins who cater to a range of worker types. Continue Reading
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Feature
31 Jan 2020
Worker engagement is everyone's responsibility -- even IT's
Employee experience has become a catch-all phrase for every part of an employee's interaction with a company. Does that include IT? Experts say yes. Continue Reading
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News
24 Jan 2020
Windows 7 sunset gives PC market a boost in 2019
Does the growth of the PC market in 2019 reflect an increased appetite for the devices? Experts discuss the PC's role in the workplace and the influence of the Windows 7 sunset. Continue Reading
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Opinion
21 Jan 2020
You should know about Neverware CloudReady when planning Chromebook and thin client projects
CloudReady is a Chromium OS variant that you can install on existing x86 hardware, and then manage with Google Chrome Enterprise alongside Chrome OS devices. Continue Reading
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Opinion
13 Jan 2020
Get started with VMware Workspace ONE Intelligent Hub Virtual Assistant
With IBM Watson integration, Workspace ONE Intelligent Hub Assistant provides more intelligence than just a normal chatbot. Continue Reading
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Opinion
06 Jan 2020
3 EUC inflection points for 2020: WVD, modern management, and yes, BYOD
There are plenty of important topics for 2020, but these will be affected by specific events. Continue Reading
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News
19 Dec 2019
Citrix brings Workspace and micro apps to Google Cloud
Citrix Workspace is now generally available on Google Cloud, including access to micro apps that make it easier for IT to deliver a more streamlined user experience. Continue Reading
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News
16 Dec 2019
5 end-user computing trends for 2020
With Windows 7 coming to an end and more businesses developing cloud strategies, 2020 is set to bring end-user computing changes for IT. Here are five trends to watch. Continue Reading
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Opinion
10 Dec 2019
With HP Adaptive Device Management, you can manage Windows from the cloud—even legacy apps
Move into the cloud while using SCCM and Intune to manage your devices with additional HP features. Continue Reading
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Opinion
05 Dec 2019
Cut through confusion of the digital workspace market
What is a digital workspace, exactly? Find out the definition of this new technology, what it means for the future of end-user computing, and how organizations should prioritize it. Continue Reading
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News
22 Nov 2019
HP rolls out new remote workstation product ZCentral
Key components of ZCentral include Z by HP rack-mounted workstations, ZCentral Remote Boost software and proprietary ZCentral Connect software to speed up high-compute workflows. Continue Reading
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Opinion
21 Nov 2019
Awingu 4.3 is coming with some major updates to SSO and more
Expect to see certificate-based single sign-on, a new Display Manager and multiple enhancements on the administrator side. Continue Reading
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Tip
14 Nov 2019
Project Limitless' 5G PC and what desktop admins need to know
Qualcomm and Lenovo have partnered to produce a 5G-enabeled PC that could be a game-changer for remote workers. IT must prepare for a 5G rollout and the issues it could bring. Continue Reading
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News
13 Nov 2019
Jamf Protect offers visibility, protection for macOS admins
Jamf Protect, the new endpoint security software announced at JNUC 2019, provides organizations with a native macOS tool that takes a kernel-less approach to macOS security. Continue Reading
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News
05 Nov 2019
Microsoft Endpoint Manager marries SCCM and Intune device management
Organizations will be able to use one console to view and manage devices from SCCM and Intune. Other new Microsoft 365 dashboards could help IT teams better communicate. Continue Reading
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Opinion
24 Oct 2019
End-user computing trends of the past, present and future
The last 20 years were a journey from homogeneous to heterogeneous EUC environments. One question for the next 20 is how well we will finish adapting to this new world. Continue Reading
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News
04 Oct 2019
HP Inc. laying off up to 9,000 workers in latest reorg plan
With its printer and printing supplies business fortunes continuing to slide, HP Inc. is undergoing a major reorganization that includes up to 9,000 layoffs. Continue Reading
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News
25 Sep 2019
OneLogin releases Chrome extension combating password reuse
OneLogin said its new tool is capable of discovering phishing websites and does not store users' passwords. Instead, it uses hash analysis to identify reused and weak passwords. Continue Reading
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Opinion
16 Sep 2019
DaaS may encourage organizations to adopt Macs and Chromebooks
New options for delivering remote Windows apps in the cloud, combined with the maturity of SaaS apps, Chromebooks and Mac management, means organizations can offer users more choices. Continue Reading
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Opinion
11 Sep 2019
What are the differences between Google Chromebook Enterprise and Chrome Enterprise?
Google recently announced Chromebook Enterprise, which follows similarly named management products, so let’s figure out what each means. Continue Reading
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Opinion
03 Sep 2019
Welcome to Microsoft Desktop Analytics, the Windows Analytics successor
Now in public preview, Microsoft presents Desktop Analytics as the next chapter for Windows Analytics. Continue Reading
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Feature
30 Aug 2019
New Workspace One features focus on intelligence, security
In this Q&A, VMware's SVP of EUC, Shankar Iyer, discusses how new Workspace One features are driving toward a better employee experience and how they will help IT admins better manage it. Continue Reading
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News
30 Aug 2019
New, updated Lenovo laptops for business coming this fall
The X1 Carbon, ThinkPad X1 Yoga, ThinkPad X390 and ThinkPad T490 have all been updated, and Lenovo has added ThinkPad L13 and L13 Yoga to its offerings. Continue Reading
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Podcast
30 Aug 2019
VMUG president: Carbon Black acquisition is 'compelling'
In this podcast from VMworld, VMUG President Steve Athanas discusses Workspace One upgrades and the security potential that the Carbon Black acquisition brings to VMware. Continue Reading
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News
27 Aug 2019
Dell, Google team up on Chromebooks for enterprise
The Latitude 5400 and Latitude 5300 2-in-1 give enterprise users the Dell Latitude hardware with the Google Chrome operating system in an effort to provide security and speed. Continue Reading
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News
27 Aug 2019
New Workspace One features impress IT admins
VMware introduced new features for its Workspace One digital workspace product, and IT pros are interested in the onboarding and security improvements. Plus, the company made two appealing acquisitions. Continue Reading
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News
05 Aug 2019
New Citrix COO talks future of Citrix services
In his first public interview as Citrix's first COO, Mark Schmitz discusses what the company's priorities are and how he hopes to grow their subscription products. Continue Reading
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Feature
25 Jun 2019
IT pros discuss challenges of a workspace platform deployment
The benefits of workspace platforms are well established, but the process of deploying a workspace can lead to logistical issues and more work for IT professionals. Continue Reading
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News
24 Jun 2019
$35 Raspberry Pi 4 Model B brings power, 4K and faster CPU
The Raspberry Pi 4 brings significant upgrades from the previous version, according to the vendor, such as multiple memory capacities to choose from and 4K support. Continue Reading
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News
10 Jun 2019
Evan launches customer experience SaaS platform for IT help
IT support vendor Evan introduced an automated SaaS offering for large businesses. Evan360 intends to connect users with IT experts to solve problems immediately. Continue Reading
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News
06 Jun 2019
Ivanti User Workspace Manager 2019.1 reduces storage demands
By introducing new features to Ivanti Environment Manager and Ivanti File Director, the company hopes to reduce on-premises storage demands and support migration from legacy workspaces. Continue Reading
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News
05 Jun 2019
Citrix customers focus on products and support, not rumors
While acknowledging a sale is unlikely, one Citrix customer said he would expect a similar level of support and satisfaction with Citrix products even if it was. Continue Reading
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Tip
04 Jun 2019
Weigh VMware Workspace One pricing against its benefits
VMware Workspace One is one of the leading workspace products, but it can be a steep investment. Determine whether the price tag will be worth it for your organization. Continue Reading
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Feature
04 Jun 2019
Citrix CEO David Henshall addresses Citrix news, sale rumors
In this Q&A, Citrix CEO David Henshall touches on sale rumors, the growth of cloud subscriptions and the importance of providing customers with options. Continue Reading
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News
03 Jun 2019
New Samsung Notebook 7, Notebook 7 Force announced
Two new laptops will be available from Samsung later this year. The Notebook 7 and Notebook 7 Force were designed for consumers and content creators, Samsung said. Continue Reading
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News
29 May 2019
New Dell Precision, Inspiron, XPS products coming soon
Dell announced the upcoming launch of new Dell Precision, Inspiron and XPS products. These include the Precision 5000, Precision 7540, Precision 7740, XPS 13, XPS 15 and new Inspiron PCs. Continue Reading
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News
29 May 2019
Intel 10th Gen CPUs are here, AMD follows with 3rd Gen Ryzen
Intel's 10th Gen CPUs, codenamed Ice Lake, are available now, and the 7nm AMD 3rd Gen Ryzen lineup will be available on July 7. Both releases will increase competition among chip vendors. Continue Reading
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Feature
29 May 2019
Enabling a mobile workforce is a top priority for Citrix
In this Q&A, Citrix's Jeroen van Rotterdam talks about the delicate balance between security and productivity and how finding the right balance is needed to improve the employee experience. Continue Reading
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News
24 May 2019
Citrix Workspace update resonates with Synergy attendees
Attendees at Citrix Synergy walked away from the opening keynote excited about the capabilities of the new Workspace. The new version is underpinned by micro apps and AI for a more seamless workflow. Continue Reading
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News
22 May 2019
Apple's 8-core MacBook Pro is Apple's fastest laptop yet
Apple introduced its newly updated 13- and 15-inch MacBook Pros, including Apple's first 8-core laptop, that are up to twice as fast as previous models, according to the vendor. Continue Reading
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News
22 May 2019
Citrix performance analytics tool puts a spotlight on UX
Citrix details a new add-on to its Analytics service that seeks to improve end users' experiences by providing IT with quantifiable data on performance. Continue Reading
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News
21 May 2019
Employee experience gets top billing at Citrix Synergy
Citrix details upgrades to Workspace and unveils a new DaaS product called Managed Desktops, as well as a new integration with Google Cloud at its annual user conference. Continue Reading
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News
16 May 2019
Micro apps, AI to power new version of Citrix Workspace
Citrix adds intelligence and micro apps to its Workspace product, bringing in capabilities from the Sapho acquisition to bolster Workspace and make it easier for end users. Continue Reading
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News
15 May 2019
Lenovo to launch ThinkBook brand, next-gen ThinkPad X1
Lenovo announced the launch of its ThinkPad subbrand called ThinkBook. It will be focused on small and medium-sized businesses and will launch with two laptops. Continue Reading
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News
13 May 2019
Lenovo powers new ThinkPad series with AMD Ryzen Pro processors
Lenovo brings AMD CPUs to its ThinkPad portfolio. AMD Ryzen Pro processors will appear in the T495, T495s and X395 ThinkPads, available in May and June. Continue Reading
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Tip
13 May 2019
Consider these factors for the device-as-a-service model
IT professionals looking into device as a service should evaluate how the model can fit into their organization. Learn about the benefits of the device-as-a-service model. Continue Reading
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Tip
08 May 2019
Weigh the Citrix Workspace cost against its benefits
Citrix Workspace is one of the leading workspace products, but it can be a steep investment. Determine whether the price tag will be worth it for your organization. Continue Reading
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Opinion
02 May 2019
Can VMware ‘AirLift’ me into modern management?
Jon Towles gives an overview of VMware AirLift and how it works with Workspace ONE and Microsoft SCCM Continue Reading
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News
17 Apr 2019
G Suite update aimed squarely at the enterprise
Google aims to make G Suite more secure and easier to use in its latest update. One expert sees the added capabilities as Google trying to match the needs of the enterprise. Continue Reading
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Tip
15 Apr 2019
5 digital workspace components to look for
The ideal digital workspace should handle a variety of tasks. By focusing on these five digital workspace components, IT pros can find the right platform to meet their needs. Continue Reading
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News
11 Apr 2019
New HP business workstations have more memory, processing cores
The new HP business workstations, models Z6 and Z8, have more memory and processing cores to improve data access, graphics and power supply. They also provide remote workstation access. Continue Reading
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Quiz
26 Mar 2019
End-user security training quiz for IT pros
When it comes to social engineering attacks, there is no better method to improve security than training users. Find out if you're ready with this quiz. Continue Reading
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Tip
25 Mar 2019
Unified endpoint management tools enrich the user experience
A well-conceived and well-executed UEM strategy that prioritizes UX can improve cross-platform capabilities, system access and ultimately worker productivity. Continue Reading
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News
25 Mar 2019
Ivanti Cloud offers device info, real-time data analytics
Ivanti Cloud hopes to break down IT siloes by combining IT operations and security teams. The platform includes key features like device prescription and real-time updates. Continue Reading
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Tip
25 Mar 2019
How EDR tools can improve endpoint security
IT should be constantly re-evaluating security tool choices. Endpoint detection and response tools, for example, can be a good option to improve endpoint security. Continue Reading
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News
21 Mar 2019
Enterprises are adopting UEM technology -- but slowly
The bigger the company, the more challenging it will be to migrate to a UEM system. But, according to Gartner's Chris Silva, the move is a necessary one. Continue Reading
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Quiz
26 Feb 2019
Test your knowledge of the device-as-a-service model
For some organizations, leasing devices and support, also known as device as a service, is the best option for device management. Quiz yourself on this business model. Continue Reading
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Opinion
26 Feb 2019
How does Microsoft’s digital workspace app compare to VMware and Citrix's?
Citrix and VMware aren’t alone in offering a digital workspace experience, but does Microsoft’s stack up? Continue Reading
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Guide
25 Feb 2019
Digital workspaces upgrade IT delivery, management benefits
Thanks to more simplified management and delivery, digital workspaces can benefit IT pros and users. This guide takes a closer look at the technology and latest features. Continue Reading
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News
15 Feb 2019
New Zoho office application software includes AI feature Zia
Zoho's next generation office application software seeks to integrate business groups to contextualize the workplace with AI, according to the company. Continue Reading
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Feature
07 Feb 2019
Strengthen end-user security with effective training methods
IT must rely on users to avoid behavior that could lead to breaches. Learn about the threats, such as phishing and malware, that IT professionals must explain to users. Continue Reading
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News
31 Jan 2019
Samsung Notebook 9 Pro 2-in-1 impresses with specs and looks
Other business laptops look downright drab next to the newly redesigned Samsung Notebook 9 Pro 2-in-1, which also has the specs to compete with those Windows 10 workhorses. Continue Reading
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Quiz
18 Jan 2019
Test your digital workspace services prowess with this quiz
Citrix and VMware each have workspace platforms with features that control mobile notifications, workflows and more. Find out if you know what they are with this workspace quiz. Continue Reading
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Feature
17 Jan 2019
Learn about the device-as-a-service model and its use cases
Device-as-a-service offerings can help IT pros provide their users with support and high-functioning devices, but they must consider the ramifications of choosing such a program. Continue Reading
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Tip
10 Jan 2019
How does Parallels Mac Management for Microsoft SCCM work?
With Mac Management from Parallels, IT professionals can manage Windows and Apple macOS desktops side by side with System Center Configuration Manager's native features. Continue Reading
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Tip
08 Jan 2019
How to use PowerShell to troubleshoot Windows desktops
When IT uses remote access to troubleshoot a user's desktop, it prevents the user from working. PowerShell, however, allows IT to fix a problem without disturbing the user. Continue Reading
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Feature
18 Dec 2018
Boost end-user productivity in 2019 with these insights
There are many approaches to end-user management that can improve productivity. Read three experts' opinions on these trends for 2019. Continue Reading
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Tip
17 Dec 2018
Modern desktop transformation focuses on workspace technology
As workspaces trend toward mobility and device flexibility, IT departments must evolve to fit users' needs by moving away from a desktop-centric approach. Continue Reading
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Opinion
17 Dec 2018
What we learned about the new Workspace ONE Intelligent Hub and the latest in Mobile Flows
We spent a day of deep dives on all things apps! Continue Reading
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Tip
12 Dec 2018
How to address endpoint security issues caused by users
Certain behaviors, such as ignoring patches, create security issues on the endpoints users work with. IT should enforce policies that prevent users from taking these damaging actions. Continue Reading
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Feature
11 Dec 2018
Get to know digital workspace software
VMware and Citrix workspace suites allow IT professionals to centralize end-user management while delivering a single access point for all of users' productivity resources. Continue Reading
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Opinion
27 Nov 2018
How Windows desktop storage evolved to meet today's demands
Storage for Windows desktops has changed significantly as end-user demands and technologies have changed. Cloud-based storage is a top option today. Continue Reading
- 27 Nov 2018
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News
16 Nov 2018
Citrix acquisition of Sapho has legroom for integration
Citrix customers will get new capabilities around simplifying common business workflows with the company's latest acquisition, which could bear fruit in a number of areas. Continue Reading
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Opinion
05 Nov 2018
A look at Jamf Connect (formerly NoMAD Pro) and how it helps with identity management on macOS
Jamf Connect, based on the recent NoMAD acquisition, can set up user accounts and link them to modern authentication. It will soon be adding support for Azure AD, on top support for Okta and AD. Continue Reading
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Quiz
24 Oct 2018
Can you put together an efficient help desk system?
Help desk software should not be an organization's only plan for incident management. An effective help desk should include agreed-upon timelines, a knowledge base and more. Continue Reading
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Feature
02 Oct 2018
IT must prime its desktop management strategy for the future
IT cannot rely on its traditional methods of desktop management to control all the devices, OSes and more in the enterprise today. Instead it must take a more modern approach. Continue Reading
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News
26 Sep 2018
IT pros see security win with Microsoft Managed Desktop
Microsoft's Managed Desktop service extends physical device management into the cloud era, with managed security updates and a monthly subscription fee. Continue Reading
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Feature
29 Aug 2018
Get users on board with your VMware Workspace One deployment
Users are the crux of a Workspace One enterprise implementation, but it takes a lot of work to get them excited about new processes. Continue Reading
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News
27 Aug 2018
VMware Workspace One updates aim to ease Windows 10 management
VMware added new Windows 10 desktop management features for IT administrators and end users in its Workspace One updates at VMworld. Plus, AirLift gets general availability. Continue Reading
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Tip
15 Aug 2018
Get to know data synchronization tools for the enterprise
Users who work with multiple devices will want their data to transfer across endpoints. IT can ease the syncing process by working with the right tools. Continue Reading
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Feature
06 Aug 2018
8 VMworld 2018 sessions for EUC admins to attend
Put your plan in place now by exploring eight of the top sessions on Windows management, VDI and more at VMworld 2018 in Las Vegas. Continue Reading
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Quiz
18 Jul 2018
Are you prepared to manage PC lifecycles?
IT can face many challenges when it comes to PC management, including faulty hardware and management complications. Find out if you're ready to face them with this quiz. Continue Reading
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Feature
16 Jul 2018
Resolve problems right with a help desk management system
Help desk management tools keep employees working after problems and outages occur. Discover the extensive benefits the right platform can provide. Continue Reading
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Tip
12 Jun 2018
Discover three key exploit protection features in Windows 10
To defend against memory-based attacks, Microsoft introduced three key features to Windows Defender Exploit Guard, including Address Space Layout Randomization. Continue Reading
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Blog Post
08 Jun 2018
VDI vendors must change tack as on-premises market slows
Many organizations that are good candidates for VDI have already adopted the technology. Find out how cloud and other factors are driving changes in adoption today, and how new numbers from the ... Continue Reading
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Opinion
17 Apr 2018
Garrison’s unique hardware-based remote browsing brings some interesting advantages
This remote browser is meant to keep the nasties of the internet out of your environment. Continue Reading
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Tip
11 Apr 2018
How to get the best desktop support SLA bang for your buck
IT can save money on its desktop service-level agreements by mixing and matching the level of support to meet the importance of the device. Continue Reading
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Opinion
27 Mar 2018
It's time to relinquish control over operating system updates
For the most part, vendors and manufacturers are in control of operating system updates today. IT admins won't be getting their powers back anytime soon. Continue Reading
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Blog Post
21 Mar 2018
VMware Workspace One gets intelligent
Several VMware Workspace One features announced at VMworld 2017, including Workspace One Intelligence and Mobile Flows, are now generally available. Continue Reading
- 12 Mar 2018
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Tip
06 Mar 2018
How to take advantage of SCCM and Intune co-management
IT can combine Microsoft Intune and System Center Configuration Manager to manage users' mobile devices, as well as any legacy systems in its network. Continue Reading