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It's time to relinquish control over operating system updates
This article is part of the Access issue of March 2018, Vol. 2, No. 2
My 2 1/2-year-old daughter loves the song "Let It Go" from the movie Frozen. Desktop and mobile administrators better get used to singing a similar tune. For most of IT's history, admins had nearly total control over when, why and how they updated their organizations' operating systems. Vendor-related factors such as end-of-support deadlines occasionally forced their hands, but for the most part, IT was in the driver's seat with operating system updates. That's no longer the case. Operating system vendors and device manufacturers push out updates and patches, and there's not a lot IT can do about it. This issue is most prevalent on smartphones and tablets, but Windows 10 has brought it to the desktop as well. Apple iOS and Google Android, the two major mobile operating systems, take approaches that are very different yet equally frustrating for IT. When there's a new iOS version, Apple makes it available to all supported devices -- typically the past several models of iPhone and iPad. Users receive a notification and can decide ...
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AI tools fall into the hands of end users
Machine learning capabilities have made applications smarter, but IT pros are still in the early days of learning AI skills. Luckily, some tools only require the knowledge of an end user.
Columns in this issue
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It's time to relinquish control over operating system updates
For the most part, vendors and manufacturers are in control of operating system updates today. IT admins won't be getting their powers back anytime soon.
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Support for Macs in the enterprise: Three factors to consider
There's no way around it: Many users just love Apple products. IT pros that want to support Macs in the workplace must take into account several considerations.