Enterprise applications of AI
A large percentage of enterprises have already implemented some type of artificial intelligence software to improve their business, be it chatbots for customer service or machine learning for predictive analytics. Find information about those enterprise AI applications and many more emerging uses of AI.
Top Stories
-
Feature
21 Nov 2024
8 metrics to measure GenAI’s performance and business value
When gauging the success of generative AI initiatives, metrics should be agreed upon upfront and focus on the performance of the model and the value it delivers. Continue Reading
-
Feature
21 Nov 2024
How to detect AI-generated content
AI- or human-generated? To test their reliability, six popular generative AI detectors were asked to judge three pieces of content. The one they got wrong may surprise you. Continue Reading
-
Feature
23 Oct 2020
General AI vs. narrow AI comes down to adaptability
AI today has limited and specific applications, but the continual growth of the technology may just lead to the replication of human intelligence through general AI. Continue Reading
-
Tip
21 Oct 2020
Evaluating SOC automation benefits and limitations
Security operations center automation can help address the security skills gap by scaling critical analyst responsibilities. But an overreliance on AI introduces other risks. Continue Reading
-
News
21 Oct 2020
Google enters mortgage space with new Document AI tool
Google's new Lending DocAI product can help users automate mortgage document processing. The product is Google's first specialized mortgage tool. Continue Reading
-
Feature
19 Oct 2020
COVID-19 to drive more AI in retail for small retailers
Retailers were hit hard by the COVID-19 economic fallout, especially small, local businesses. Amid a shift online, AI could help some retailers adjust to the new reality. Continue Reading
-
News
15 Oct 2020
New AI system to give Microsoft Seeing AI a boost
A new object captioning AI model from Microsoft strengthens the tech giant's accessibility services, which the vendor has championed for years. Continue Reading
-
Feature
09 Oct 2020
Establishing AI governance in a business
It's hard to ethically manage data for AI models, but AI governance, as well as a strong ethics framework, can help enterprises effectively manage data and models. Continue Reading
-
News
08 Oct 2020
Nvidia Jarvis, new conversational AI tool, now in open beta
A speech recognition services vendor in Great Britain turned to Nvidia Jarvis, a new framework for creating conversational AI models on GPUs, to quickly build a product. Continue Reading
-
Feature
02 Oct 2020
IBM chatbot gives voting information to Idaho residents
By turning to IBM Watson Assistant, the state of Idaho deployed a chatbot to help voters get information about the primary elections, which were mail-in only, back in May. Continue Reading
-
Feature
30 Sep 2020
Enterprise and home find use for intelligent virtual assistants
Intelligent virtual assistants have the capacity to augment employees, as well as improve convenience in homes, but only time will see their limitations resolved. Continue Reading
-
Feature
29 Sep 2020
Advantages of AI in agriculture include increased efficiency
Artificial intelligence has the capacity to improve the supply chain and agricultural industry by improving demand forecasting and increasing productivity. Continue Reading
-
Feature
29 Sep 2020
Application of AI in robotics boosts enterprise potential
The combination of AI and robotics has allowed companies to move past automation and tackle more complex and high-level tasks with their robots. Continue Reading
-
News
25 Sep 2020
Google, Unilever partnership uses AI for sustainable sourcing
Unilever says it will use Google Earth Engine, Google Cloud Storage and BigQuery, as well as AI technologies, to create a deforestation-free supply chain by 2023. Continue Reading
-
News
23 Sep 2020
Microsoft exclusively licenses OpenAI's GPT-3 language model
Microsoft expanded its partnership with AI research organization OpenAI. The tech giant will exclusively license OpenAI's powerful GPT-3 language model. Continue Reading
-
Feature
10 Sep 2020
AI in transportation reduces employee workloads
By using intelligent automation, a shipping company trimmed employee workloads, enabling employees to shift from document processing to customer service. Continue Reading
-
News
03 Sep 2020
GCP powers AI in marketing at McDonald's
McDonald's uses the Google Cloud Platform to drive its personalized marketing efforts, which has helped the company grow and know its customers better. Continue Reading
-
Feature
31 Aug 2020
3 keys for the implementation of AI in the enterprise
Organizations need to focus on diversity, proper scaling and augmentation capabilities when implementing artificial intelligence in order to keep the process pain-free. Continue Reading
-
News
28 Aug 2020
IBM uses AI to power new US Open online features
With AI and Watson Discovery, IBM is providing tennis fans with new ways to interact with each other online during this year's US Open, which will be held without live spectators. Continue Reading
-
Feature
28 Aug 2020
It's been a slow road for AI in oil and gas industries
Analytics and AI can help oil and gas companies better predict supply and demand, involuntary flaring and where to drill. But the companies struggle to get talent. Continue Reading
-
Feature
27 Aug 2020
It's time to address AI ethics
Enterprises need to focus on creating and adopting AI ethical guidelines, especially for emerging technologies such as facial recognition and home assistants. Continue Reading
-
Feature
26 Aug 2020
Future of autonomous vehicles depends on driver attitudes
Getting the public behind the idea of an autonomous vehicle means peeling back the black box nature of AI and proving the safety of self-driving technology. Continue Reading
-
Infographic
25 Aug 2020
Modern AI evolution timeline shows a decade of rapid progress
AI has become an asset for organizations to better understand their business position, and its capabilities have improved dramatically over the past decade. Continue Reading
-
Feature
21 Aug 2020
Automated document processing helps PPP applications
Using its own AI models, as well as technology from Abbyy, PwC can rapidly and correctly file a large volume of PPP loan applications. Continue Reading
-
Feature
21 Aug 2020
AI, robotics help businesses pivot supply chain during COVID-19
Big enterprises such as Wayfair, UPS, Unilever and Siemens move to automate more of their supply chains with AI as the coronavirus pandemic disrupts business operations. Continue Reading
-
Feature
19 Aug 2020
4 ways AI and digital transformation enable deeper automation
Organizations that are going beyond the enterprise adoption of digitization are entering a new wave of AI-enabled digital transformation. Continue Reading
-
Feature
18 Aug 2020
Reimagining creativity and AI to boost enterprise adoption
AI has yet to reach the point of creativity but continues to advance, while assisting humans in the production of their own creative works and improvement of their organizations. Continue Reading
-
Feature
13 Aug 2020
Process automation in education helps school during COVID-19
Using process automation, a school in Sydney helped keep classes going online by automating the daily roll call process. Organizations have increasingly turned to automation and AI during COVID-19. Continue Reading
-
News
05 Aug 2020
Google Cloud, Harvard release COVID-19 Public Forecasts
Google Cloud, in partnership with the Harvard Global Health Institute, released public models that can predict new COVID-19 cases, deaths and hospitalizations 14 days out. Continue Reading
-
Feature
31 Jul 2020
Autoencoders' example uses augment data for machine learning
Autoencoders are neural networks that serve machine learning models -- from denoising to dimensionality reduction. Seven use cases explore the practical application of autoencoder technology. Continue Reading
-
Feature
31 Jul 2020
Future of AI in video games focuses on the human connection
The future of gameplay is reliant on the usage and perfection of Emotional AI and its ability to create and emulate realistic and human relationships. Continue Reading
-
Feature
31 Jul 2020
Applications of generative adversarial networks hold promise
Generative adversarial networks are tied to fake online content known as 'deepfakes,' but GANs can help data-poor enterprises supplement their data needs. Continue Reading
-
Feature
31 Jul 2020
AIoT applications prove the technology's adaptability
The combination of artificial intelligence and IoT has led to better predictive capabilities for devices, informed data storage, and enterprise machine optimization. Continue Reading
-
News
22 Jul 2020
Nvidia, University of Florida building AI supercomputer
Nvidia and the University of Florida have teamed up to build what they claim will be the fastest AI supercomputer in academia, capable of hitting 700 petaflops of performance. Continue Reading
-
Feature
15 Jul 2020
Care provider uses automated machine learning in healthcare
An assisted living and transitional care provider uses DataRobot to automate the process of building and deploying machine learning models, enabling it to deploy models quickly. Continue Reading
-
Feature
06 Jul 2020
Warehouse AI and robotics help train employees
Workers at a logistics and transportation company learn on the job with an autonomous cart, Chuck. The robot teaches employees the layout of the warehouses and where items are. Continue Reading
-
Feature
30 Jun 2020
Artificial intelligence content writing ramps up publishing
To ease the burden that is associated with content production, AI in content production has been deployed to augment writers' work and to help monitor and measure post engagement. Continue Reading
-
Feature
30 Jun 2020
Accelerating digital transformation through remote work
As working remotely became a near-global mandate, companies have been thrust headfirst into a digital transformation. AI is helping to smooth the journey. Continue Reading
-
Feature
29 Jun 2020
AI web scraping augments data collection
Web scraping automates the data gathering process and refines the data pipeline, but it requires careful attention to choosing the right tools, languages and programs. Continue Reading
-
Quiz
29 Jun 2020
Find out how smart you are about machine learning and AI
Machine learning can help businesses gain powerful analytics value from their data -- but only if it's done right. How much do you know about machine learning and related forms of AI? Continue Reading
-
News
26 Jun 2020
Bank modernizes with MLflow and Databricks
With Databricks and MLflow, an Argentinian bank modernized its infrastructure, increased customer retention and better managed its machine learning models. Continue Reading
-
News
24 Jun 2020
RPA use cases expanding in large enterprises
Robotic process automation veterans at Blue Prism's virtual conference talk business process automation strategies, obstacles and untethering bot deployments from cutting jobs. Continue Reading
-
News
23 Jun 2020
Databricks AI in next-generation transportation
Virgin Hyperloop turned to Databricks to horizontally scale out and speed up its processes as it works to create a new form of transportation. Continue Reading
-
Feature
19 Jun 2020
Machine learning for fraud prevention keeps TrafficGuard agile
TrafficGuard uses machine learning to prevent ad fraud but has faced the challenges that come along with it. Full-scale commitment and investment have eased those obstacles. Continue Reading
-
Feature
17 Jun 2020
NLP, chatbot development reignite conversational commerce AI
The world of e-commerce has been focused on the adoption of conversational commerce for years to boost online sales. COVID-19 might just be the catalyst for widespread use. Continue Reading
-
News
16 Jun 2020
Amazon highlights distancing with Distance Assistant
Amid a lawsuit over unsafe warehouse conditions, Amazon brings an AI-powered camera and monitor system to its warehouses to help employees maintain social distancing. Continue Reading
-
News
11 Jun 2020
Predictive maintenance vendor launches AI warranty
A predictive maintenance vendor added a new warranty to its platform that pays customers $100,000 for repair if the AI-based prediction system fails to foresee a machine breakdown. Continue Reading
-
Feature
08 Jun 2020
Hospital IoT highlighted by AI use cases and wearable devices
AI in healthcare can provide patients and doctors with better care and support through prescriptive analytics, wearable devices and illness detection. Continue Reading
-
News
04 Jun 2020
Microsoft replaces dozens of journalists with AI system
In a cost-saving move, Microsoft is ending the employment of dozens of contract journalists in favor of AI systems. It's a risky move, though. Continue Reading
-
Feature
29 May 2020
Use of AI-assisted surgery remains limited despite its benefits
While AI adoption to assist with surgeries remains limited, the technology holds great potential to increase quality of care and decrease patient risk. Continue Reading
-
Feature
28 May 2020
AI in sales can make smart lead recommendations
For one B2B sales tech company, a self-service AI startup founded by a former Google employee helps create lead recommendations using machine learning. Continue Reading
-
Feature
28 May 2020
AI document processing remains a subtle but powerful use case
Artificial intelligence has found strong use cases in content summarization and document categorization within the medical, marketing and legal fields. Continue Reading
-
News
22 May 2020
Using data and IBM AI to make coronavirus economic predictions
A major marketing firm has turned to IBM Watson Studio, and its data, to create an interactive platform that predicts the risk, readiness and recovery periods for counties hit by the coronavirus. Continue Reading
-
News
20 May 2020
Microsoft supercomputer looks to create AI models in Azure
Microsoft has expanded its AI initiative up to the supercomputer market, unveiling a system focused on helping users build large AI models that work with its Azure cloud platform. Continue Reading
-
Feature
19 May 2020
AI's impact on business: The quest to make money
'Bionic' companies have cracked the code on using AI to make money. Here is what IT and business leaders need to do to maximize AI's impact on the business. Continue Reading
-
Feature
15 May 2020
AI and augmented reality blur lines between virtual and reality
Using AI with augmented reality and virtual reality in industries as varied as gaming and conversational systems can enhance the already impressive technologies. Continue Reading
-
Feature
15 May 2020
Advance your security operations center with AI
Powering a security operations center with AI systems not only automates tasks, but also complements admins' efforts to more effectively combat threats and transform processes. Continue Reading
-
Feature
13 May 2020
AI and DevOps team up in remote work model
Communication and network security are increasingly difficult in DevOps teams as the workforce goes digital. Using AI and machine learning helps companies adjust to the remote work model. Continue Reading
-
News
08 May 2020
Automated data governance vendor Immuta gets key update
An update to Immuta's automated data governance enabled one of its users to better anonymize its consumers' data and control who has access to it. Continue Reading
-
Answer
07 May 2020
What is a benefit of Qualtrics Text IQ sentiment analysis?
The COVID-19 pandemic is having a profound effect on consumers. Text IQ provides sentiment analysis to understand just what that effect is -- as it evolves. Continue Reading
-
News
01 May 2020
SBA bans RPA for PPP loan applications after bots clog system
After a deluge of Paycheck Protection Program loan applications overwhelmed the SBA's electronic loan transfer system, the agency said it would no longer accept loans filed by RPA systems. Continue Reading
-
Feature
30 Apr 2020
MLOps tools hope to boost enterprise model implementation
Taking notes from DevOps lifecycle management, machine learning operations tools and platforms seek to improve accuracy, ease integration problems and keep models trained. Continue Reading
-
Feature
29 Apr 2020
AI helping higher education during the pandemic
By using AI and analytics, higher education schools can gauge how their students are faring at scale during the coronavirus pandemic. Continue Reading
-
Feature
29 Apr 2020
AI and edge computing security
While boasting benefits such as reduced latency, edge computing can increase a company's vulnerability. Ensuring security is crucial to getting the most out of the technology. Continue Reading
-
Feature
28 Apr 2020
Can the future of voice assistants include enterprise use?
Voice assistants haven't had the success that companies originally expected. AI and machine learning could go a long way to boost this technology. Continue Reading
-
Feature
28 Apr 2020
Value of AI in capitalizing on big data, expanding automation
The strategic value of AI in business is growing as companies learn how to use AI technologies to capitalize on big data, drive automation and better serve customers. Continue Reading
-
Feature
27 Apr 2020
7 last-mile delivery problems in AI and how to solve them
Enterprises are discovering it's easier to build AI than it is to integrate it into existing processes. We examine seven 'last-mile' deployment problems when delivering AI. Continue Reading
-
Feature
21 Apr 2020
8 emerging AI use cases in the enterprise
New approaches to AI model building, more system thinkers -- amid a global pandemic, the landscape has changed for AI applications in the enterprise. Here are eight emerging AI use cases. Continue Reading
-
Feature
16 Apr 2020
Using ModelOps, a financial services company scales out
Using model operations (ModelOps), a fintech startup was able to scale up its model deployment quickly, while also maintaining model governance at scale. Continue Reading
-
Feature
13 Apr 2020
Supercomputer consortium powering COVID-19 treatment research
Supercomputers, AI and high-end analytic tools are each playing a key role in the race to find answers, treatments and a cure for the widespread COVID-19. Continue Reading
-
Feature
10 Apr 2020
Text search tool makes finding documents easier
Using a visually appealing approach, Keeper.fyi enables users to search text documents, images, and graphs and charts quickly and efficiently. Continue Reading
-
Feature
08 Apr 2020
HPE Primera storage makes Synergy, Composable Rack more intelligent
See how intelligent all-flash Primera storage with InfoSight predictive analytics brings a more cloud-like resilient, agile, scalable experience to HPE composable infrastructures. Continue Reading
-
Feature
06 Apr 2020
City of Knoxville deploys a web and SMS chatbot
By using a chatbot from text messaging vendor Quiq, the city of Knoxville, Tenn. can give its residents information on the coronavirus, the 2020 census, and the city's social services. Continue Reading
-
Feature
06 Apr 2020
How data science can help your company withstand the pandemic
The COVID-19 pandemic is adversely affecting businesses worldwide, but data science can help you solve immediate problems and create data-driven strategies for the long term. Continue Reading
-
Tip
06 Apr 2020
4 roles of AI in content management systems
Enterprise content management systems employ AI in a number of ways, including chatbots, robotic process automation, enterprise search and content security. Continue Reading
-
Feature
03 Apr 2020
AI and RPA are here to stay
The coronavirus pandemic has caused enterprises to rely more on AI technologies as they are forced to lay off employees or temporarily close their offices. Continue Reading
-
Feature
02 Apr 2020
Using AI in AML fights fraud while protecting privacy
Money laundering and fraud remain a risk for financial institutions, but AI can act as a useful tool against a constantly evolving financial enemy. Continue Reading
-
Feature
27 Mar 2020
Common sense in AI remains elusive
While AI and machine learning have made major improvements and advancements to computers, common sense in AI has proven to be a significant challenge. Continue Reading
-
News
26 Mar 2020
AI in procurement creates searchable, sorted data
Canadian startup Tealbook uses NLP and machine learning to automatically create sorted and searchable supplier data, enabling its customers to spend less time looking for data and more time using it. Continue Reading
-
Feature
23 Mar 2020
Data center energy usage combated by AI efficiency
Though often forgotten by the general public, data centers account for 1% of the world's energy consumption. Explore what brought about data centers and how AI can be used to help mitigate their presence. Continue Reading
-
Feature
23 Mar 2020
AI in mining takes root in the industry
Executives from data science vendors Kespry and Descartes Labs discuss the importance of AI in the mining industry, a sector that is still fairly new to AI technologies. Continue Reading
-
Feature
23 Mar 2020
Science fiction vs. reality: A robotics industry overview
Robots have made their way into industrial, manufacturing and military settings, but the robots of science fiction remain a long-term goal rather than a reality. Continue Reading
-
Feature
19 Mar 2020
Using automated machine learning for AI in insurance
Using dotData, an automated machine learning vendor, one of the largest insurance firms in Japan built out an AI platform that provides a personalized experience to customers. Continue Reading
-
Feature
10 Mar 2020
RPA adoption trends point to broadening use cases
RPA is frequently discussed, but here we sort out the potential of this technology -- and the limiting factors that prevent it from living up to the hype. Continue Reading
-
Feature
05 Mar 2020
Advanced AI in financial services boosts fraud detection, efficiency
Financial firms plan to invest more into R&D on AI and plan to deploy advanced AI, like deep learning, within the next two years, according to a new survey. Continue Reading
-
Feature
28 Feb 2020
The AI accelerator chip can make AI accessible to all
Specialized AI chips released by companies like Amazon, Intel and Google tackle model training efficiently and generally make AI solutions more accessible. Continue Reading
-
Feature
28 Feb 2020
Edge computing use cases led by autonomous cars and coffee bars
Edge computing can decrease latency times dramatically and has found its place in autonomous vehicles, manufacturing plants and retail. Continue Reading
-
Feature
27 Feb 2020
Customer experience chatbot provides answers
Upwork has slowly been rolling out a customer experience chatbot service from vendor Ada, which it uses in conjunction with Zendesk to help provide customers with support. Continue Reading
-
Feature
25 Feb 2020
Forest fire sensors and AI help detect fires in Chile
Entel Ocean uses DataRobot's automated machine learning platform, as well as IoT sensors, to automatically detect forest fires in Chile. The platform can detect fires faster than manual counterparts. Continue Reading
-
Tip
19 Feb 2020
AI-driven cybersecurity teams are all about human augmentation
AI is often associated with technology replacing humans. In the case of AI-based cybersecurity teams, however, AI will augment its human counterparts, not supplant them. Continue Reading
-
Feature
19 Feb 2020
Standards for data sharing should guide AI government regulation
The White House has taken a deregulatory approach to AI and aims to inspire innovation. An expert weighs in on the role of government in AI and where the industry stands. Continue Reading
-
Feature
18 Feb 2020
7 hurdles to using AI in accounting and finance
Setting realistic expectations and using the same quality control measures that employees must follow can ensure success when you apply AI to financial data and processes. Continue Reading
-
Feature
18 Feb 2020
The future state of machine learning needs improved frameworks
Utilizing machine learning in the collection and processing of data would most likely lead to more widespread adoption of AI based on the technology. Continue Reading
-
Feature
13 Feb 2020
Customer experience vendor benefits from AI in forecasting
Using Anodot, customer experience software vendor Gainsight can automatically surface anomalies in its data and fix them, often before they become major problems. Continue Reading
-
Feature
06 Feb 2020
Social media marketing vendor uses sentiment analysis
Falcon.io, a social media marketing vendor, turned to AI vendor Lexalytics to add automatic social media sentiment analysis capabilities to its platform. Continue Reading
-
News
31 Jan 2020
Microsoft launches AI for Health initiative
Microsoft's new health AI initiative may do some good for partner nonprofit and academic healthcare groups, but it may raise some data privacy concerns as well. Continue Reading
-
Feature
30 Jan 2020
RPA in payroll automates finance processes for NYP hospital
NewYork-Presbyterian, one of the largest hospitals in the U.S., looked to WorkFusion to automate some payroll processes, including filling out missed punch forms. Continue Reading
-
Feature
28 Jan 2020
Early use of AI for finance focused on operations, analytics
CFOs are automating repetitive processes in accounts payable and reporting; widespread use of AI in finance is not likely in the near term. Here's a look at the issues. Continue Reading
-
News
23 Jan 2020
Eye transplant nonprofit turns to supply chain modeling
Eversight, a nonprofit that recovers and transports eye tissue, turned to a supply chain management software system to better predict supply routes. Continue Reading
-
Feature
22 Jan 2020
GumGum uses machine learning annotation service Figure Eight
Computer vision vendor GumGum gets its training data from Figure Eight, a machine learning training data vendor. Figure Eight uses crowdsourcing to annotate training data. Continue Reading
-
Feature
20 Jan 2020
The rising use of AI in the energy sector
The energy industry has begun to ramp up the adoption of AI with the usage of smart grids among other technologies and has seen the benefits of the technology. Continue Reading
-
Feature
17 Jan 2020
AI in e-commerce helps product sales
EBay uses AI to power tools and services it built in-house to attract and retain users, such as automatic translation, image recognition and photo cleanup. Continue Reading