Enterprise applications of AI
A large percentage of enterprises have already implemented some type of artificial intelligence software to improve their business, be it chatbots for customer service or machine learning for predictive analytics. Find information about those enterprise AI applications and many more emerging uses of AI.
Top Stories
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Feature
20 Dec 2024
A simple guide to greenhouse gases: Main types and sources
If you're confused about what greenhouse gases are and why they matter, you're not alone. Learn about carbon, methane and others, and what they have to do with climate change. Continue Reading
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Tip
20 Dec 2024
7 advantages of OCR for data entry
OCR tools convert physical documents, like receipts and invoices, to machine-readable text. Advantages of this technology include improved enterprise search and customer service. Continue Reading
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News
30 Mar 2021
Cloudera Foundation merger to bring AI and data to nonprofits
The merger creates a program within the Patrick J. McGovern Foundation that will provide artificial intelligence technology and expertise to nonprofit organizations. Continue Reading
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News
16 Mar 2021
PatSnap lands $300M in Series E funding
PatSnap reports new funding for its IP and R&D management platforms, as the number of patents granted globally picked up, despite COVID-19, in 2020. Continue Reading
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News
12 Mar 2021
Icertis raises $80M for AI-powered contract management
Icertis, founded in 2009, is now valued at more than $2.8 billion with the new funding. The vendor is a key player in the contract management niche. Continue Reading
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Guest Post
10 Mar 2021
How AIOps investment improves customer service, boosts ROI
Before reaping the benefits of AIOPs -- such as improved customer service and easier collection of customer data -- companies need to determine if it is a good fit. Continue Reading
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Feature
09 Mar 2021
Broad use of EHR voice assistants still years away
EHR voice assistants aren't much more than a Siri-type interface to the patient's healthcare record right now. But vendors and clinicians see big things for the tech. Continue Reading
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Feature
05 Mar 2021
Mastercard senior VP talks about AI and fraud prevention
Mastercard uses and sells AI-powered technology to prevent fraud and has found that AI-powered services can inspire customer loyalty. Continue Reading
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Feature
26 Feb 2021
Steel producer reduces costs using AI in manufacturing
The largest long steel producer in Latin America used data and machine learning predictions to save money, while maintaining the same level of production quality. Continue Reading
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Feature
24 Feb 2021
5 examples of effective NLP in customer service
Through use cases such as chatbots, recommendation systems and customer relationship management, NLP and AI are playing an important role in enterprise customer service. Continue Reading
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News
17 Feb 2021
AI deployed as employee burnout detection tool
Employee burnout is one of the mental health issues that AI tools are helping HR to identify. The technology can analyze employee activities and communications for potential risk. Continue Reading
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Feature
17 Feb 2021
Artificial general intelligence in business holds promise
While AGI in business remains unattainable today, truly intelligent systems, chatbots and predictive analytics are potential use cases enterprises should keep their eyes on. Continue Reading
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03 Feb 2021
Automated speech recognition gives CX vendor an edge
An automated transcription service can help users train their sales staff and stop robocalls. A contact center software vendor included one for free in its platform. Continue Reading
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Feature
01 Feb 2021
Artificial general intelligence examples remain out of reach
Artificial general intelligence remains largely an aspiration goal of researchers, but as technologies advance, so too does the dream become more realistic. Continue Reading
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Feature
26 Jan 2021
Data democratization strategy for machine learning enterprise
In the enterprise, data democratization works to break down data silos by opening access to an organization's data across teams in an effort to improve workflows. Continue Reading
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Feature
08 Jan 2021
Digital healthcare top priority for CIOs in 2021
In 2021, CIOs will not only focus on providing greater access to healthcare but more equitable access. Digital tools will play a key role. Continue Reading
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Feature
31 Dec 2020
AI trends in 2020 marked by expectation shift and GPT-3
In the past year, AI hyperscalers got serious about their machine learning platforms, expectations were reset and transformer networks empowered the GPT-3 language model. Continue Reading
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Feature
28 Dec 2020
Conversation intelligence helps ChowNow meet online order demand
Using RingDNA, online food ordering platform ChowNow can automatically surface insights about what works in sales calls to better coach its sales staff. Continue Reading
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Feature
22 Dec 2020
AI ROI questions to ask and the hidden costs of AI
While ROI can be difficult to show with AI projects, it is crucial for AI teams to anticipate costs and prove each investment is worth the enterprise's time. Continue Reading
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Feature
30 Nov 2020
How AI adoption by industry is being impacted by COVID-19
While COVID-19 has impacted budgets and businesses plans, some industries are seeing improved processes and consumer relationships due to new investments in AI and automation. Continue Reading
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Tip
24 Nov 2020
How HPE OneView composes, manages Synergy infrastructure
HPE OneView enables Synergy composable infrastructure to do its job. Learn how OneView enables users to manage compute, storage and network for composing virtual servers on-demand. Continue Reading
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Feature
23 Nov 2020
9 data quality issues that can sideline AI projects
The quality of your data affects how well your AI and machine learning models will operate. Getting ahead of these nine data issues will poise organizations for successful AI models. Continue Reading
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Feature
23 Nov 2020
Reality check: Analysts check in on the AI hype cycle
AI applications still come with significant hype, but with a targeted approach, organizations can get the most out of their applications. Continue Reading
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Feature
20 Nov 2020
Google AI art tool turns 2D creatures into 3D models
These 3D chimera creatures are brought to you by Google's Chimera Painter, an AI-powered tool that turns 2D images into 3D creature models. Continue Reading
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Podcast
18 Nov 2020
Why AI adoption in the enterprise continues to lag
In this episode of 'Today I Learned About Data,' we discuss AI adoption in the enterprise, and it's been slower than many have predicted. Continue Reading
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Feature
18 Nov 2020
Why AI literacy is critical, even for non-technical employees
To successfully deploy and manage AI projects and build a vision of a digital workplace, businesses need to ensure a basic level of AI competency across all employees. Continue Reading
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Feature
16 Nov 2020
8 examples of AI personalization across industries
Through AI content personalization, organizations can build unique profiles of users and customers and tailor their products, advertisements and services to better fit them. Continue Reading
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Quiz
09 Nov 2020
Try this cybersecurity quiz, test your cyberdefense smarts
Based on the November 2020 issue of Information Security magazine, this 10-question quiz lets you check your comprehensive knowledge of current security issues and earn CPE credit too. Continue Reading
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Feature
02 Nov 2020
AI in security analytics is the enhancement you need
AI-powered analytics is critical to an effective, proactive security strategy. Learn how AI-enabled tools work and what your organization needs to do to reap their benefits. Continue Reading
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Opinion
02 Nov 2020
AI in cybersecurity ups your odds against persistent threats
AI capabilities can identify and take down cyberthreats in real time but are only part of what your team needs to come out on the winning side of the cybersecurity battle. Continue Reading
- E-Zine 02 Nov 2020
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Feature
30 Oct 2020
How AI can be used in agriculture: Applications and benefits
The use of agricultural AI optimizes the farming industry by decreasing workloads, analyzing harvesting data and improving accuracy through seasonal forecasting. Continue Reading
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Feature
28 Oct 2020
AI fraud detection tools can help fight rising e-commerce fraud
As the coronavirus pandemic has forced more businesses online, e-commerce fraud has spiked. AI fraud detection and prevention tools, however, can help merchants. Continue Reading
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News
28 Oct 2020
Wordtune AI tool from AI21 Labs rewrites sentences using NLG
A new product powered by AI and natural language generation can rewrite sentences. The tool could foreshadow the arrival of more AI-powered writing assistants. Continue Reading
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Feature
28 Oct 2020
Baseball team digitizes media, uses AI to uncover metadata
The San Francisco Giants' digitization and metadata tagging project helps the baseball organization revisit old content and deliver history to engage fans. Continue Reading
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Feature
26 Oct 2020
How 5G and artificial intelligence may influence each other
5G and AI can be combined to improve the network speed, responsiveness and efficiencies of organizations in the enterprise, but the former needs more time to mature. Continue Reading
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Feature
26 Oct 2020
Insurance provider uses AI for legal to manage contracts
The legal team at Asurion, a major insurance provider, kept its documents spread out across filing cabinets, hard drives and the cloud. It turned to an AI platform to better manage them. Continue Reading
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Feature
23 Oct 2020
General AI vs. narrow AI comes down to adaptability
AI today has limited and specific applications, but the continual growth of the technology may just lead to the replication of human intelligence through general AI. Continue Reading
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Tip
21 Oct 2020
Evaluating SOC automation benefits and limitations
Security operations center automation can help address the security skills gap by scaling critical analyst responsibilities. But an overreliance on AI introduces other risks. Continue Reading
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News
21 Oct 2020
Google enters mortgage space with new Document AI tool
Google's new Lending DocAI product can help users automate mortgage document processing. The product is Google's first specialized mortgage tool. Continue Reading
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Feature
19 Oct 2020
COVID-19 to drive more AI in retail for small retailers
Retailers were hit hard by the COVID-19 economic fallout, especially small, local businesses. Amid a shift online, AI could help some retailers adjust to the new reality. Continue Reading
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News
15 Oct 2020
New AI system to give Microsoft Seeing AI a boost
A new object captioning AI model from Microsoft strengthens the tech giant's accessibility services, which the vendor has championed for years. Continue Reading
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Feature
09 Oct 2020
Establishing AI governance in a business
It's hard to ethically manage data for AI models, but AI governance, as well as a strong ethics framework, can help enterprises effectively manage data and models. Continue Reading
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News
08 Oct 2020
Nvidia Jarvis, new conversational AI tool, now in open beta
A speech recognition services vendor in Great Britain turned to Nvidia Jarvis, a new framework for creating conversational AI models on GPUs, to quickly build a product. Continue Reading
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02 Oct 2020
IBM chatbot gives voting information to Idaho residents
By turning to IBM Watson Assistant, the state of Idaho deployed a chatbot to help voters get information about the primary elections, which were mail-in only, back in May. Continue Reading
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Feature
30 Sep 2020
Enterprise and home find use for intelligent virtual assistants
Intelligent virtual assistants have the capacity to augment employees, as well as improve convenience in homes, but only time will see their limitations resolved. Continue Reading
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Feature
29 Sep 2020
Advantages of AI in agriculture include increased efficiency
Artificial intelligence has the capacity to improve the supply chain and agricultural industry by improving demand forecasting and increasing productivity. Continue Reading
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Feature
29 Sep 2020
Application of AI in robotics boosts enterprise potential
The combination of AI and robotics has allowed companies to move past automation and tackle more complex and high-level tasks with their robots. Continue Reading
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News
25 Sep 2020
Google, Unilever partnership uses AI for sustainable sourcing
Unilever says it will use Google Earth Engine, Google Cloud Storage and BigQuery, as well as AI technologies, to create a deforestation-free supply chain by 2023. Continue Reading
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News
23 Sep 2020
Microsoft exclusively licenses OpenAI's GPT-3 language model
Microsoft expanded its partnership with AI research organization OpenAI. The tech giant will exclusively license OpenAI's powerful GPT-3 language model. Continue Reading
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Feature
10 Sep 2020
AI in transportation reduces employee workloads
By using intelligent automation, a shipping company trimmed employee workloads, enabling employees to shift from document processing to customer service. Continue Reading
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News
03 Sep 2020
GCP powers AI in marketing at McDonald's
McDonald's uses the Google Cloud Platform to drive its personalized marketing efforts, which has helped the company grow and know its customers better. Continue Reading
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Feature
31 Aug 2020
3 keys for the implementation of AI in the enterprise
Organizations need to focus on diversity, proper scaling and augmentation capabilities when implementing artificial intelligence in order to keep the process pain-free. Continue Reading
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News
28 Aug 2020
IBM uses AI to power new US Open online features
With AI and Watson Discovery, IBM is providing tennis fans with new ways to interact with each other online during this year's US Open, which will be held without live spectators. Continue Reading
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Feature
28 Aug 2020
It's been a slow road for AI in oil and gas industries
Analytics and AI can help oil and gas companies better predict supply and demand, involuntary flaring and where to drill. But the companies struggle to get talent. Continue Reading
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Feature
27 Aug 2020
It's time to address AI ethics
Enterprises need to focus on creating and adopting AI ethical guidelines, especially for emerging technologies such as facial recognition and home assistants. Continue Reading
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Feature
26 Aug 2020
Future of autonomous vehicles depends on driver attitudes
Getting the public behind the idea of an autonomous vehicle means peeling back the black box nature of AI and proving the safety of self-driving technology. Continue Reading
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Infographic
25 Aug 2020
Modern AI evolution timeline shows a decade of rapid progress
AI has become an asset for organizations to better understand their business position, and its capabilities have improved dramatically over the past decade. Continue Reading
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Feature
21 Aug 2020
Automated document processing helps PPP applications
Using its own AI models, as well as technology from Abbyy, PwC can rapidly and correctly file a large volume of PPP loan applications. Continue Reading
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Feature
21 Aug 2020
AI, robotics help businesses pivot supply chain during COVID-19
Big enterprises such as Wayfair, UPS, Unilever and Siemens move to automate more of their supply chains with AI as the coronavirus pandemic disrupts business operations. Continue Reading
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Feature
19 Aug 2020
4 ways AI and digital transformation enable deeper automation
Organizations that are going beyond the enterprise adoption of digitization are entering a new wave of AI-enabled digital transformation. Continue Reading
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Feature
18 Aug 2020
Reimagining creativity and AI to boost enterprise adoption
AI has yet to reach the point of creativity but continues to advance, while assisting humans in the production of their own creative works and improvement of their organizations. Continue Reading
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Feature
13 Aug 2020
Process automation in education helps school during COVID-19
Using process automation, a school in Sydney helped keep classes going online by automating the daily roll call process. Organizations have increasingly turned to automation and AI during COVID-19. Continue Reading
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News
05 Aug 2020
Google Cloud, Harvard release COVID-19 Public Forecasts
Google Cloud, in partnership with the Harvard Global Health Institute, released public models that can predict new COVID-19 cases, deaths and hospitalizations 14 days out. Continue Reading
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Feature
31 Jul 2020
Autoencoders' example uses augment data for machine learning
Autoencoders are neural networks that serve machine learning models -- from denoising to dimensionality reduction. Seven use cases explore the practical application of autoencoder technology. Continue Reading
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Feature
31 Jul 2020
Future of AI in video games focuses on the human connection
The future of gameplay is reliant on the usage and perfection of Emotional AI and its ability to create and emulate realistic and human relationships. Continue Reading
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Feature
31 Jul 2020
Applications of generative adversarial networks hold promise
Generative adversarial networks are tied to fake online content known as 'deepfakes,' but GANs can help data-poor enterprises supplement their data needs. Continue Reading
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Feature
31 Jul 2020
AIoT applications prove the technology's adaptability
The combination of artificial intelligence and IoT has led to better predictive capabilities for devices, informed data storage, and enterprise machine optimization. Continue Reading
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News
22 Jul 2020
Nvidia, University of Florida building AI supercomputer
Nvidia and the University of Florida have teamed up to build what they claim will be the fastest AI supercomputer in academia, capable of hitting 700 petaflops of performance. Continue Reading
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Feature
15 Jul 2020
Care provider uses automated machine learning in healthcare
An assisted living and transitional care provider uses DataRobot to automate the process of building and deploying machine learning models, enabling it to deploy models quickly. Continue Reading
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Feature
06 Jul 2020
Warehouse AI and robotics help train employees
Workers at a logistics and transportation company learn on the job with an autonomous cart, Chuck. The robot teaches employees the layout of the warehouses and where items are. Continue Reading
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Feature
30 Jun 2020
Artificial intelligence content writing ramps up publishing
To ease the burden that is associated with content production, AI in content production has been deployed to augment writers' work and to help monitor and measure post engagement. Continue Reading
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Feature
30 Jun 2020
Accelerating digital transformation through remote work
As working remotely became a near-global mandate, companies have been thrust headfirst into a digital transformation. AI is helping to smooth the journey. Continue Reading
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Feature
29 Jun 2020
AI web scraping augments data collection
Web scraping automates the data gathering process and refines the data pipeline, but it requires careful attention to choosing the right tools, languages and programs. Continue Reading
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Quiz
29 Jun 2020
Find out how smart you are about machine learning and AI
Machine learning can help businesses gain powerful analytics value from their data -- but only if it's done right. How much do you know about machine learning and related forms of AI? Continue Reading
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News
26 Jun 2020
Bank modernizes with MLflow and Databricks
With Databricks and MLflow, an Argentinian bank modernized its infrastructure, increased customer retention and better managed its machine learning models. Continue Reading
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News
24 Jun 2020
RPA use cases expanding in large enterprises
Robotic process automation veterans at Blue Prism's virtual conference talk business process automation strategies, obstacles and untethering bot deployments from cutting jobs. Continue Reading
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News
23 Jun 2020
Databricks AI in next-generation transportation
Virgin Hyperloop turned to Databricks to horizontally scale out and speed up its processes as it works to create a new form of transportation. Continue Reading
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Feature
19 Jun 2020
Machine learning for fraud prevention keeps TrafficGuard agile
TrafficGuard uses machine learning to prevent ad fraud but has faced the challenges that come along with it. Full-scale commitment and investment have eased those obstacles. Continue Reading
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Feature
17 Jun 2020
NLP, chatbot development reignite conversational commerce AI
The world of e-commerce has been focused on the adoption of conversational commerce for years to boost online sales. COVID-19 might just be the catalyst for widespread use. Continue Reading
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News
16 Jun 2020
Amazon highlights distancing with Distance Assistant
Amid a lawsuit over unsafe warehouse conditions, Amazon brings an AI-powered camera and monitor system to its warehouses to help employees maintain social distancing. Continue Reading
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News
11 Jun 2020
Predictive maintenance vendor launches AI warranty
A predictive maintenance vendor added a new warranty to its platform that pays customers $100,000 for repair if the AI-based prediction system fails to foresee a machine breakdown. Continue Reading
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Feature
08 Jun 2020
Hospital IoT highlighted by AI use cases and wearable devices
AI in healthcare can provide patients and doctors with better care and support through prescriptive analytics, wearable devices and illness detection. Continue Reading
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News
04 Jun 2020
Microsoft replaces dozens of journalists with AI system
In a cost-saving move, Microsoft is ending the employment of dozens of contract journalists in favor of AI systems. It's a risky move, though. Continue Reading
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Feature
29 May 2020
Use of AI-assisted surgery remains limited despite its benefits
While AI adoption to assist with surgeries remains limited, the technology holds great potential to increase quality of care and decrease patient risk. Continue Reading
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Feature
28 May 2020
AI in sales can make smart lead recommendations
For one B2B sales tech company, a self-service AI startup founded by a former Google employee helps create lead recommendations using machine learning. Continue Reading
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Feature
28 May 2020
AI document processing remains a subtle but powerful use case
Artificial intelligence has found strong use cases in content summarization and document categorization within the medical, marketing and legal fields. Continue Reading
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News
22 May 2020
Using data and IBM AI to make coronavirus economic predictions
A major marketing firm has turned to IBM Watson Studio, and its data, to create an interactive platform that predicts the risk, readiness and recovery periods for counties hit by the coronavirus. Continue Reading
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News
20 May 2020
Microsoft supercomputer looks to create AI models in Azure
Microsoft has expanded its AI initiative up to the supercomputer market, unveiling a system focused on helping users build large AI models that work with its Azure cloud platform. Continue Reading
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Feature
19 May 2020
AI's impact on business: The quest to make money
'Bionic' companies have cracked the code on using AI to make money. Here is what IT and business leaders need to do to maximize AI's impact on the business. Continue Reading
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Feature
15 May 2020
AI and augmented reality blur lines between virtual and reality
Using AI with augmented reality and virtual reality in industries as varied as gaming and conversational systems can enhance the already impressive technologies. Continue Reading
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Feature
15 May 2020
Advance your security operations center with AI
Powering a security operations center with AI systems not only automates tasks, but also complements admins' efforts to more effectively combat threats and transform processes. Continue Reading
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Feature
13 May 2020
AI and DevOps team up in remote work model
Communication and network security are increasingly difficult in DevOps teams as the workforce goes digital. Using AI and machine learning helps companies adjust to the remote work model. Continue Reading
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News
08 May 2020
Automated data governance vendor Immuta gets key update
An update to Immuta's automated data governance enabled one of its users to better anonymize its consumers' data and control who has access to it. Continue Reading
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Answer
07 May 2020
What is a benefit of Qualtrics Text IQ sentiment analysis?
The COVID-19 pandemic is having a profound effect on consumers. Text IQ provides sentiment analysis to understand just what that effect is -- as it evolves. Continue Reading
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News
01 May 2020
SBA bans RPA for PPP loan applications after bots clog system
After a deluge of Paycheck Protection Program loan applications overwhelmed the SBA's electronic loan transfer system, the agency said it would no longer accept loans filed by RPA systems. Continue Reading
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Feature
30 Apr 2020
MLOps tools hope to boost enterprise model implementation
Taking notes from DevOps lifecycle management, machine learning operations tools and platforms seek to improve accuracy, ease integration problems and keep models trained. Continue Reading
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Feature
29 Apr 2020
AI helping higher education during the pandemic
By using AI and analytics, higher education schools can gauge how their students are faring at scale during the coronavirus pandemic. Continue Reading
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Feature
29 Apr 2020
AI and edge computing security
While boasting benefits such as reduced latency, edge computing can increase a company's vulnerability. Ensuring security is crucial to getting the most out of the technology. Continue Reading
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Feature
28 Apr 2020
Can the future of voice assistants include enterprise use?
Voice assistants haven't had the success that companies originally expected. AI and machine learning could go a long way to boost this technology. Continue Reading
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Feature
28 Apr 2020
Value of AI in capitalizing on big data, expanding automation
The strategic value of AI in business is growing as companies learn how to use AI technologies to capitalize on big data, drive automation and better serve customers. Continue Reading
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Feature
27 Apr 2020
7 last-mile delivery problems in AI and how to solve them
Enterprises are discovering it's easier to build AI than it is to integrate it into existing processes. We examine seven 'last-mile' deployment problems when delivering AI. Continue Reading
