Enterprise applications of AI
A large percentage of enterprises have already implemented some type of artificial intelligence software to improve their business, be it chatbots for customer service or machine learning for predictive analytics. Find information about those enterprise AI applications and many more emerging uses of AI.
Top Stories
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Feature
20 Dec 2024
A simple guide to greenhouse gases: Main types and sources
If you're confused about what greenhouse gases are and why they matter, you're not alone. Learn about carbon, methane and others, and what they have to do with climate change. Continue Reading
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Tip
20 Dec 2024
7 advantages of OCR for data entry
OCR tools convert physical documents, like receipts and invoices, to machine-readable text. Advantages of this technology include improved enterprise search and customer service. Continue Reading
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News
29 Mar 2022
Pinecone raises $28M to advance vector database
The startup's database technology enables enterprises to use traditional data stores alongside vector-based data to support advanced data queries and search. Continue Reading
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Feature
25 Mar 2022
Using digital twins simulation to reduce risks in industry
Whether it's fighting wildfires or working in a warehouse, people often encounter dangerous working conditions. Researchers are using digital twin simulation to counter those risks. Continue Reading
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News
22 Mar 2022
Nvidia shows updated AI, omniverse tools for enterprises
Software is the engine that powers many of the AI hardware and software giant's systems, including a new computing system for the omniverse, according to CEO Jensen Huang. Continue Reading
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News
18 Mar 2022
How AI can counteract disinformation in Russia-Ukraine war
Irina Rish, an AI expert at the University of Montreal, discusses the use of bots to combat disinformation and other ways AI technology can be used non-violently in warfare. Continue Reading
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Tip
17 Mar 2022
How companies can achieve AI ROI
Companies realize AI for security is crucial to mitigate today's threats and think ROI from such investments is achievable. The investment community is also bullish on the future of AI ROI. Continue Reading
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News
17 Mar 2022
Dialysis lab uses SambaNova, DeLorean AI for renal care
The lab ingests data from test results of kidney patients into the AI engine. The engine finds patterns and provides recommendations for the best care for patients. Continue Reading
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News
17 Mar 2022
DataRobot aims AI Cloud 8.0 at 'unpredictable market'
The updated platform enables organizations to adapt to fast-changing market conditions and perform continuous AI operations. The platform also includes integrations with Snowflake. Continue Reading
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News
14 Mar 2022
Experts see positives to China's new AI regulations
In the international push to regulate AI, China may have developed some of the most ambitious rules to date, according to Alan Pelz-Sharpe, founder of Deep Analysis. Continue Reading
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News
10 Mar 2022
RPA market expected to plateau in the next few years
While the technology was useful during the pandemic, enterprises are shifting away from its simple fix and are looking at more complex ways of automating business processes. Continue Reading
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Feature
07 Mar 2022
Swiss retailer uses open source Ray tool to scale AI models
Ricardo uses Anyscale's Ray for scaling its product classification models. Ray helps enterprises scale their applications from a laptop to the cloud. Continue Reading
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News
04 Mar 2022
Data crucial for finance companies using AI
Organizations in credit, banking and insurance must pay attention to data to build explainable models. This Q&A with an AI vendor CEO explores data, governance and explainability. Continue Reading
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Feature
03 Mar 2022
Finance industry giants disclose AI challenges
Education, explainability, privacy and integration are some of the problems institutions face when implementing machine learning tools and technology. Continue Reading
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Feature
02 Mar 2022
Enterprise hybrid AI use is poised to grow
Hybrid AI is an approach for businesses that combines human insight with machine learning and deep learning networks. Despite certain challenges, experts believe it shows promise. Continue Reading
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Feature
28 Feb 2022
Automation brings NetOps to the next level
Automation and AI can help enterprise NetOps teams attain the data insights they need to deliver services more efficiently and create a more agile, proactive network. Continue Reading
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News
25 Feb 2022
Arista embeds security software in campus switches
Arista Networks will embed network detection and response software in campus switches to provide AI-driven threat detection across the network. Continue Reading
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Feature
24 Feb 2022
How a soccer club uses facial recognition access control
The Los Angeles Football Club began using the Rock, an autonomous access platform, in 2021. Players and staff use the Rock to access facilities without a key system. Continue Reading
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News
23 Feb 2022
SambaNova unveils GPT Banking for financial industry
The product is aimed at giving financial institutions deep learning language capabilities. However, deep learning is hard to navigate in the finance industry. Continue Reading
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Feature
17 Feb 2022
Automated machine learning improves project efficiency
Until recently, machine learning projects had a small chance of success given the amount of time they require. Automated machine learning software speeds up the process. Continue Reading
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Feature
17 Feb 2022
Learn the benefits of interpretable machine learning
In this excerpt from 'Interpretable Machine Learning with Python,' read how machine learning models and algorithms add value when they are both interpretable and explainable. Continue Reading
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News
17 Feb 2022
AI vendor H2O.ai introduces new deep learning tool
H2O Hydrogen Torch can be used in healthcare, HR and customer experience settings. Users can make models for image, video and natural language processing applications. Continue Reading
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Feature
16 Feb 2022
AutoML platforms push data science projects to the finish line
Data science projects often have trouble reaching the production phase, but automated machine learning platforms are accelerating data scientists' work to help them come to fruition. Continue Reading
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Feature
16 Feb 2022
Interpretability and explainability can lead to more reliable ML
Interpretability and explainability as machine learning concepts make algorithms more trustworthy and reliable. Author Serg Masís assesses their practical value in this Q&A. Continue Reading
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News
15 Feb 2022
Biometric technology like facial recognition is here to stay
Despite resistance, government agencies and private companies continue to use the technology. A key issue is whether people are informed about how their information will be used. Continue Reading
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Feature
11 Feb 2022
Differentiating between good and bad AI bias
As lawmakers and regulators look at ways to make machine learning models fair, some tech vendors are creating tools that aim to enable enterprises to achieve that purpose. Continue Reading
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News
08 Feb 2022
Fintech vendor releases AI tool for commercial real estate
Unlike the residential real estate market, growth in commercial real estate has been slow. A fintech vendor is seeking to fill a market need for commercial real estate data. Continue Reading
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Feature
07 Feb 2022
How enterprises will use the still-undefined metaverse
Some metaverse systems will affect the future of work and how enterprises operate. However, their impact will be fully seen only after the full meaning of the metaverse is known. Continue Reading
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News
02 Feb 2022
Fallout continues over IRS ID.me facial recognition login
Taxpayers and privacy advocates continue to protest the move by the government agency. The agency may be rethinking its reliance on ID.me's biometric technology. Continue Reading
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News
25 Jan 2022
IRS facial recognition move raises bias, privacy concerns
The agency requires photo identification for certain services using a face match system from digital ID vendor ID.me, but privacy advocates say the technology is prone to bias. Continue Reading
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Tip
25 Jan 2022
Securing AI during the development process
AI systems can have their data corrupted or 'poisoned' by bad actors. Luckily, there are protective measures developers can take to ensure their systems remain secure. Continue Reading
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News
24 Jan 2022
Meta AI supercomputer looks toward the metaverse
The tech giant will use its new AI Research Supercluster internally for NLP and computer vision and to build new technologies for the metaverse. Continue Reading
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News
24 Jan 2022
Silicon Labs launches new AI/ML chips, toolkit for edge
The chip vendor's new wireless SoC aims to bring AI and machine learning to the IoT. The systems also use the Matter IP-based protocol to wirelessly connect devices. Continue Reading
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Feature
21 Jan 2022
How cloud RPA is key to automation's future
Companies have traditionally used robotic process automation (RPA) as on-premises software but are now embracing cloud RPA as its business benefits are outweighing the drawbacks. Continue Reading
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Definition
21 Jan 2022
predictive modeling
Predictive modeling is a mathematical process used to predict future events or outcomes by analyzing patterns in a given set of input data. Continue Reading
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News
20 Jan 2022
New U.S. Chamber of Commerce commission to promote AI
The bipartisan commission includes experts with a variety of technology backgrounds and is led by two former congressmen. A report by the commission is expected later this year. Continue Reading
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News
19 Jan 2022
Nvidia releases updates to AI enterprise suite
The AI suite includes a full integration with Tanzu, giving enterprises the flexibility to run workloads on containers and VMs. The vendor also introduced two new servers. Continue Reading
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News
13 Jan 2022
Lucidworks releases AI-powered search platform
The vendor's SaaS platform includes a newly released application, Connected Search. It's the first of several releases expected over the next year. Continue Reading
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News
13 Jan 2022
Deloitte launches new metaverse services and studio
The consulting giant's new metaverse service and studio use Nvidia's Omniverse tools. They help creators looking to learn more about and build virtual and augmented reality worlds. Continue Reading
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News
12 Jan 2022
Mostly AI plans to use $25M funding for responsible AI efforts
The synthetic data vendor works with customers in Europe and North America. Experts say more than half of AI projects will be created using synthetic models by 2024. Continue Reading
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News
12 Jan 2022
AIOps vendor BigPanda raises $190 million
The vendor's funding round was led by Advent International and Insight Partners. BigPanda plans to use the funds to build out its machine learning technology and product teams. Continue Reading
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News
11 Jan 2022
LG Electronics, IBM partner on quantum computer research
Looking to expand software available for its quantum computers, IBM has added LG Electronics to its Quantum Network to explore offerings for the AI and IoT markets. Continue Reading
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News
06 Jan 2022
AI vendor Fractal kicks off 2022 with $360M fund raise
The AI vendor's fundraising success shows investors' willingness to pump money into vendors that are applying AI in vertical industries. Continue Reading
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Feature
29 Dec 2021
Tips and tricks for deploying TinyML
A typical TinyML deployment has many software and hardware requirements, and there are best practices that developers should be aware of to help simplify this complicated process. Continue Reading
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News
29 Dec 2021
AI is the game-changer needed in customer service
The holiday season is a busy time for call center agents. However, problems in the CX industry are leading organizations to turn to machine learning for optimization. Continue Reading
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Feature
28 Dec 2021
Cryptocurrency broker uses Ada AI platform for better CX
LiteBit partnered with the customer service vendor in 2017 when the cryptocurrency market was booming. Since then, it has been using the vendor's AI-powered chatbot. Continue Reading
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News
23 Dec 2021
RPA vendor Automation Anywhere to acquire FortressIQ
The acquisition is expected to help the vendor advance its AI platform with process discovery, while giving it a well-rounded product in time for its public offering. Continue Reading
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Feature
20 Dec 2021
Q&A: How retail AI tools can help combat inflation
Prices for food, gas and more have risen during the past year. Revionics' senior director of retail innovation discusses how retail AI tools can help companies navigate inflation. Continue Reading
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Feature
20 Dec 2021
Why TinyML use cases are taking off
TinyML technology can successfully collect and analyze data in real scenarios, as demonstrated in various use cases. Continue Reading
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Feature
16 Dec 2021
Language models and the metaverse top AI stories of 2021
From moves toward government regulation to the metaverse, language models getting bigger and autonomous vehicle tech slowing, these are some of the biggest stories of the year. Continue Reading
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News
15 Dec 2021
8 AI headlines expected in 2022
As 2021 draws to a close, some of the biggest AI headlines next year will likely involve regulation, automation, the Great Resignation and larger language models. Continue Reading
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Feature
10 Dec 2021
Using machine learning to address COVID-19 vaccine hesitancy
A look at how Final Mile is trying to fix vaccine hesitancy with its AI model and behavioral science and design, along with the impact of models developed during the pandemic. Continue Reading
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News
09 Dec 2021
How an AI startup is trying to fix gender bias in the workplace
Startup Pipeline Equity provides enterprises with an AI platform to help make decisions about hiring, pay, performance, potential and promotion -- free of bias. Continue Reading
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News
07 Dec 2021
Microsoft unveils responsible AI guidelines and dashboard
The tech giant unveiled 10 guidelines for organizations to consider when building AI models, and a dashboard that data scientists can use to ensure their models are ethical. Continue Reading
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Feature
03 Dec 2021
A look at Honeywell's digital transformation strategy
The century-old, multinational conglomerate is going through internal and external changes. The survival of its brand will depend on maintaining its trust and reputation. Continue Reading
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Feature
30 Nov 2021
Will autonomous vehicles transform the supply chain?
Autonomous vehicles are being road tested and companies are predicting added value if these vehicles become integrated in supply chains, but certain obstacles must be overcome. Continue Reading
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News
30 Nov 2021
AWS AI for analytics partner tool simplifies model building
AWS' new AIDA program helps close the tech skill gap, the tech giant said. Enterprises can use languages like SQL to embed ML software tools using Amazon SageMaker Autopilot. Continue Reading
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News
19 Nov 2021
LogicMonitor introduces centralized log management platform
The data observability platform vendor's new platform enables enterprises to use AIOps and automation to find anomalies with their IT system, report them and head off widespread problems. Continue Reading
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Feature
18 Nov 2021
Why optimizing machine learning models is important
A look at why AI needs optimization and how it speeds up inferencing, helps deploy models on small devices and reduces memory footprint. Continue Reading
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News
18 Nov 2021
Google makes chatbots accessible with Bot-in-a-Box
Available on Google Cloud, the feature is deployed in AI-powered Business Messages. Using pre-made bots, enterprises can connect with customers on different branded channels. Continue Reading
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Feature
17 Nov 2021
How to use AI for disaster response
AI systems can be a dynamic method to automate disaster response, but they need to be well trained in interpreting disasters to be effective. Here are some tips to get started. Continue Reading
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Feature
16 Nov 2021
How to build scalable edge AI systems
A look at the different challenges enterprises and vendors face in this new arena, and some of the different ways the merging technology can be applied, including in healthcare. Continue Reading
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News
15 Nov 2021
DataRobot introduces AI Cloud for Industries
The independent AI vendor has created a taxonomy for specific industries by building out its AI Cloud platform on which customers can take advantage of industry-specific services. Continue Reading
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Feature
12 Nov 2021
Predictive analytics vs. machine learning
Machine learning lends itself to various applications, while predictive analytics focuses on forecasting specific variables and scenarios. Learn what they can do when combined. Continue Reading
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Feature
12 Nov 2021
Is AI a boon or bane for cybersecurity?
Like other developing technologies, AI has its pros and cons. However, it has proven an indispensable cybersecurity tool, with many scenarios where AI is helping protect data. Continue Reading
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News
11 Nov 2021
IBM reveals new NLP features for Watson Discovery
The tech giant said the new features will help users parse through complex business-specific documents in highly regulated industries such as finance and insurance. Continue Reading
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Guest Post
05 Nov 2021
To achieve transformative outcomes, AI needs visionary leaders
To gain the business benefits of AI, leaders require a bold vision for AI adoption and scale that isn't piecemeal or a traditional top-down approach. Continue Reading
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Feature
04 Nov 2021
How RPA and machine learning work together in the enterprise
Use cases demonstrate how using RPA and machine learning with other AI techniques achieves 'intelligent automation,' but the best automation solution depends on a company's needs. Continue Reading
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News
03 Nov 2021
Oracle Cloud Infrastructure gets an AI boost
The vendor added AI services to its public cloud. The prebuilt machine learning algorithms enable users to automate language, speech, vision, anomaly detection and forecasting. Continue Reading
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News
02 Nov 2021
Microsoft gives enterprises preview of Azure OpenAI service
During the Ignite 2021 virtual conference, the tech giant previewed its new enterprise AI language service that it said provides enterprises with security, compliance and scale. Continue Reading
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Feature
29 Oct 2021
Strategies to successfully deploy AI in the enterprise
Deloitte executive director Beena Ammanath talks about ways businesses can see successful return on their investment and deployment of artificial intelligence. Continue Reading
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Feature
29 Oct 2021
Autonomous vehicle technology advancing amid big challenges
Self-driving vehicles won't be widely viable commercially until their AI guidance systems are better than human drivers and can adjust to unpredictable road circumstances. Continue Reading
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News
20 Oct 2021
SambaNova Systems now offers GPT AI-powered language model
The vendor said its new offering will save enterprises time and money as they adopt language models. It also said the service makes the language model more accessible than before. Continue Reading
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Feature
19 Oct 2021
FTC pursues AI regulation, bans biased algorithms
The agency tries to regulate how businesses use AI algorithms by enforcing the Fair Credit Reporting Act, Equal Opportunity Credit Act and FTC Act. Critics want more regulation. Continue Reading
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Feature
14 Oct 2021
Google Cloud, Hologic use AI tools to fight cervical cancer
The tech giant and medical technology vendor are working together to make cervical cancer screening technology widely accessible to women everywhere and fight the disease. Continue Reading
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News
12 Oct 2021
Google, partners launch new tools for Vertex AI ML platform
The tech giant released a series of new tools and applications, some with partners, for the automated machine learning platform it launched in May 2021. Continue Reading
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News
11 Oct 2021
IBM introduces Environmental Intelligence Suite
The tech giant said the new software suite from its weather subsidiary will help organizations prepare for climate risk and weather disasters such as wildfires and flooding. Continue Reading
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News
05 Oct 2021
Mailchimp AI tool targets small-business email marketing
The veteran email marketing vendor's new tool, the result of its purchase of martech vendor Inspector 6, is aimed at boosting small businesses' email campaigns with AI. Continue Reading
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Feature
28 Sep 2021
Capitalizing on the many artificial neural network uses
Neural networks have many use cases. Businesses interested in using AI should consider both the challenges and potential gains of deploying neural nets. Continue Reading
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Feature
23 Sep 2021
SambaNova makes a mark in the AI hardware realm
The startup says it is innovating AI hardware systems with its data flow architecture that enterprises can use to be more efficient when processing large AI data sets. Continue Reading
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Feature
23 Sep 2021
A look at AI trends and bias in AI algorithms
In the past few years, more and more organizations have focused on AI. However, just as the use of AI and machine learning has expanded, concern about AI bias is also growing. Continue Reading
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Feature
21 Sep 2021
AI carbon footprint: Helping and hurting the environment
Companies can use AI to help the environment, including by using it to prevent forest fires and reduce factory waste. At the same time, AI has its own carbon footprint. Continue Reading
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News
09 Sep 2021
IBM Watson Assistant tools aim to speed contact center CX
IBM has released new AI capabilities to speed virtual agents and automate more contact center tasks. The vendor also formed a partnership with contact center vendor IntelePeer. Continue Reading
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Feature
26 Aug 2021
RPA market booms as enterprises automate with bots
The RPA sector is expected to reach nearly $3 billion this year as new vendors compete with larger established RPA specialists and tech giants for enterprise automation business. Continue Reading
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News
03 Aug 2021
Salesforce automation strategy sharpens with acquisition
The CX giant plans to fold RPA technology from an acquisition into some of its platforms. The move comes after Microsoft and other big tech firms bought RPA vendors. Continue Reading
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Feature
23 Jul 2021
Building trustworthy AI is key for enterprises
Organizations need to focus on transparency in models, ethical procedures and responsible AI in order to best comply with guidelines for developing trustworthy AI systems. Continue Reading
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Feature
09 Jul 2021
The benefits of an AI-first strategy
Enterprises should put AI first in their business strategies by constantly collecting and using new data to power AI models, argues startup investor Ash Fontana. Continue Reading
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News
22 Jun 2021
HPE buys Determined AI to speed AI model training with HPC
Hewlett Packard Enterprise scoops up San Francisco-based startup to give customers out-of-the-box AI training models for use with high-performance computing systems. Continue Reading
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News
09 Jun 2021
M&A wave rising in hot AI market
The market is ripe for more AI M&A deals as enterprise demand for AI talent, MLOps and vertical applications rose during the pandemic. Continue Reading
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Definition
08 Jun 2021
fuzzy logic
Fuzzy logic is an approach to computing based on "degrees of truth" rather than the usual "true or false" (1 or 0) Boolean logic on which the modern computer is based. Continue Reading
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News
03 Jun 2021
AI, new skills and self-defense code emerge as app-dev musts
Gartner analysts paint an app-dev vision for 2021 and beyond marked by AI-driven tooling, novel approaches to app security and new skills. Continue Reading
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News
03 Jun 2021
L'Oréal to 'revolutionize' beauty services using Google Vertex
ModiFace says it will save many hours developing AI algorithms by exploiting the compute power and AI tools of Google Vertex to create digitized beauty services. Continue Reading
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News
02 Jun 2021
Nvidia extends its AI reach with cloud development hub
Nvidia debuted a development platform to speed the development and delivery of AI projects, along with a monthly subscription plan that allows access to its DGX SuperPod servers. Continue Reading
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News
28 May 2021
Microsoft revs up AI push with GPT-3-enabled Power Apps
GPT-3-enabled Microsoft Power Apps will enable those with little or no coding experience to build Power FX applications on Azure using natural, conversational language. Continue Reading
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Feature
17 May 2021
8 considerations for buying versus building AI
Business leaders should consider their employees' technical expertise, technology budgets and regulatory needs, among other factors, when deciding to build or buy AI. Continue Reading
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News
04 May 2021
Pegasystems to release Process AI amid hyperautomation surge
Pegasystems will add intelligent automation features to its Pega Platform that apply event stream processing, machine learning and natural language processing to business actions. Continue Reading
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Guest Post
29 Apr 2021
Moving beyond NLP to make chatbots smarter
Machine reasoning could help chatbots better understand context, which is crucial to understanding human emotions and formulating emotionally relevant responses. Continue Reading
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Feature
02 Apr 2021
Automatic speech recognition may be better than you think
Even as more enterprises turn to voice recognition systems to process unstructured audio and build virtual assistants, many organizations don't have confidence in the high accuracy of these systems. Continue Reading
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Feature
01 Apr 2021
AI voice technology has benefits and limitations
The quality of an automated transcription depends on high-quality recording equipment as well as modern AI-powered transcription software, according to one CTO. Continue Reading
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News
31 Mar 2021
OSDU Data Platform opens door to new apps in energy sector
A new OSDU standard aims to bring information from oil, gas, wind, solar and other sources into a single data platform to help energy companies address future demand. Continue Reading
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News
30 Mar 2021
Cloudera Foundation merger to bring AI and data to nonprofits
The merger creates a program within the Patrick J. McGovern Foundation that will provide artificial intelligence technology and expertise to nonprofit organizations. Continue Reading
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News
16 Mar 2021
PatSnap lands $300M in Series E funding
PatSnap reports new funding for its IP and R&D management platforms, as the number of patents granted globally picked up, despite COVID-19, in 2020. Continue Reading