Enterprise applications of AI
A large percentage of enterprises have already implemented some type of artificial intelligence software to improve their business, be it chatbots for customer service or machine learning for predictive analytics. Find information about those enterprise AI applications and many more emerging uses of AI.
Top Stories
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Feature
21 Nov 2024
8 metrics to measure GenAI’s performance and business value
When gauging the success of generative AI initiatives, metrics should be agreed upon upfront and focus on the performance of the model and the value it delivers. Continue Reading
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Feature
21 Nov 2024
How to detect AI-generated content
AI- or human-generated? To test their reliability, six popular generative AI detectors were asked to judge three pieces of content. The one they got wrong may surprise you. Continue Reading
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News
13 Jan 2022
Lucidworks releases AI-powered search platform
The vendor's SaaS platform includes a newly released application, Connected Search. It's the first of several releases expected over the next year. Continue Reading
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News
13 Jan 2022
Deloitte launches new metaverse services and studio
The consulting giant's new metaverse service and studio use Nvidia's Omniverse tools. They help creators looking to learn more about and build virtual and augmented reality worlds. Continue Reading
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News
12 Jan 2022
Mostly AI plans to use $25M funding for responsible AI efforts
The synthetic data vendor works with customers in Europe and North America. Experts say more than half of AI projects will be created using synthetic models by 2024. Continue Reading
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News
12 Jan 2022
AIOps vendor BigPanda raises $190 million
The vendor's funding round was led by Advent International and Insight Partners. BigPanda plans to use the funds to build out its machine learning technology and product teams. Continue Reading
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News
11 Jan 2022
LG Electronics, IBM partner on quantum computer research
Looking to expand software available for its quantum computers, IBM has added LG Electronics to its Quantum Network to explore offerings for the AI and IoT markets. Continue Reading
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News
06 Jan 2022
AI vendor Fractal kicks off 2022 with $360M fund raise
The AI vendor's fundraising success shows investors' willingness to pump money into vendors that are applying AI in vertical industries. Continue Reading
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Feature
29 Dec 2021
Tips and tricks for deploying TinyML
A typical TinyML deployment has many software and hardware requirements, and there are best practices that developers should be aware of to help simplify this complicated process. Continue Reading
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News
29 Dec 2021
AI is the game-changer needed in customer service
The holiday season is a busy time for call center agents. However, problems in the CX industry are leading organizations to turn to machine learning for optimization. Continue Reading
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Feature
28 Dec 2021
Cryptocurrency broker uses Ada AI platform for better CX
LiteBit partnered with the customer service vendor in 2017 when the cryptocurrency market was booming. Since then, it has been using the vendor's AI-powered chatbot. Continue Reading
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News
23 Dec 2021
RPA vendor Automation Anywhere to acquire FortressIQ
The acquisition is expected to help the vendor advance its AI platform with process discovery, while giving it a well-rounded product in time for its public offering. Continue Reading
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Feature
20 Dec 2021
Q&A: How retail AI tools can help combat inflation
Prices for food, gas and more have risen during the past year. Revionics' senior director of retail innovation discusses how retail AI tools can help companies navigate inflation. Continue Reading
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Feature
20 Dec 2021
Why TinyML use cases are taking off
TinyML technology can successfully collect and analyze data in real scenarios, as demonstrated in various use cases. Continue Reading
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Feature
16 Dec 2021
Language models and the metaverse top AI stories of 2021
From moves toward government regulation to the metaverse, language models getting bigger and autonomous vehicle tech slowing, these are some of the biggest stories of the year. Continue Reading
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News
15 Dec 2021
8 AI headlines expected in 2022
As 2021 draws to a close, some of the biggest AI headlines next year will likely involve regulation, automation, the Great Resignation and larger language models. Continue Reading
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Feature
10 Dec 2021
Using machine learning to address COVID-19 vaccine hesitancy
A look at how Final Mile is trying to fix vaccine hesitancy with its AI model and behavioral science and design, along with the impact of models developed during the pandemic. Continue Reading
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News
09 Dec 2021
How an AI startup is trying to fix gender bias in the workplace
Startup Pipeline Equity provides enterprises with an AI platform to help make decisions about hiring, pay, performance, potential and promotion -- free of bias. Continue Reading
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News
07 Dec 2021
Microsoft unveils responsible AI guidelines and dashboard
The tech giant unveiled 10 guidelines for organizations to consider when building AI models, and a dashboard that data scientists can use to ensure their models are ethical. Continue Reading
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Feature
03 Dec 2021
A look at Honeywell's digital transformation strategy
The century-old, multinational conglomerate is going through internal and external changes. The survival of its brand will depend on maintaining its trust and reputation. Continue Reading
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Feature
30 Nov 2021
Will autonomous vehicles transform the supply chain?
Autonomous vehicles are being road tested and companies are predicting added value if these vehicles become integrated in supply chains, but certain obstacles must be overcome. Continue Reading
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News
30 Nov 2021
AWS AI for analytics partner tool simplifies model building
AWS' new AIDA program helps close the tech skill gap, the tech giant said. Enterprises can use languages like SQL to embed ML software tools using Amazon SageMaker Autopilot. Continue Reading
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News
19 Nov 2021
LogicMonitor introduces centralized log management platform
The data observability platform vendor's new platform enables enterprises to use AIOps and automation to find anomalies with their IT system, report them and head off widespread problems. Continue Reading
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Feature
18 Nov 2021
Why optimizing machine learning models is important
A look at why AI needs optimization and how it speeds up inferencing, helps deploy models on small devices and reduces memory footprint. Continue Reading
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News
18 Nov 2021
Google makes chatbots accessible with Bot-in-a-Box
Available on Google Cloud, the feature is deployed in AI-powered Business Messages. Using pre-made bots, enterprises can connect with customers on different branded channels. Continue Reading
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Feature
17 Nov 2021
How to use AI for disaster response
AI systems can be a dynamic method to automate disaster response, but they need to be well trained in interpreting disasters to be effective. Here are some tips to get started. Continue Reading
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Feature
16 Nov 2021
How to build scalable edge AI systems
A look at the different challenges enterprises and vendors face in this new arena, and some of the different ways the merging technology can be applied, including in healthcare. Continue Reading
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News
15 Nov 2021
DataRobot introduces AI Cloud for Industries
The independent AI vendor has created a taxonomy for specific industries by building out its AI Cloud platform on which customers can take advantage of industry-specific services. Continue Reading
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Feature
12 Nov 2021
Predictive analytics vs. machine learning
Machine learning lends itself to various applications, while predictive analytics focuses on forecasting specific variables and scenarios. Learn what they can do when combined. Continue Reading
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Feature
12 Nov 2021
Is AI a boon or bane for cybersecurity?
Like other developing technologies, AI has its pros and cons. However, it has proven an indispensable cybersecurity tool, with many scenarios where AI is helping protect data. Continue Reading
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Feature
12 Nov 2021
Facebook facial recognition technology ban: Will it hold?
The social media network's use of the technology led to criticism. Some think the technology may soon be rebranded or used on Facebook parent company Meta's other platforms. Continue Reading
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News
11 Nov 2021
IBM reveals new NLP features for Watson Discovery
The tech giant said the new features will help users parse through complex business-specific documents in highly regulated industries such as finance and insurance. Continue Reading
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Guest Post
05 Nov 2021
To achieve transformative outcomes, AI needs visionary leaders
To gain the business benefits of AI, leaders require a bold vision for AI adoption and scale that isn't piecemeal or a traditional top-down approach. Continue Reading
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Feature
04 Nov 2021
How RPA and machine learning work together in the enterprise
Use cases demonstrate how using RPA and machine learning with other AI techniques achieves 'intelligent automation,' but the best automation solution depends on a company's needs. Continue Reading
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News
03 Nov 2021
Oracle Cloud Infrastructure gets an AI boost
The vendor added AI services to its public cloud. The prebuilt machine learning algorithms enable users to automate language, speech, vision, anomaly detection and forecasting. Continue Reading
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News
02 Nov 2021
Microsoft gives enterprises preview of Azure OpenAI service
During the Ignite 2021 virtual conference, the tech giant previewed its new enterprise AI language service that it said provides enterprises with security, compliance and scale. Continue Reading
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Feature
29 Oct 2021
Strategies to successfully deploy AI in the enterprise
Deloitte executive director Beena Ammanath talks about ways businesses can see successful return on their investment and deployment of artificial intelligence. Continue Reading
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Feature
29 Oct 2021
Autonomous vehicle technology advancing amid big challenges
Self-driving vehicles won't be widely viable commercially until their AI guidance systems are better than human drivers and can adjust to unpredictable road circumstances. Continue Reading
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News
20 Oct 2021
SambaNova Systems now offers GPT AI-powered language model
The vendor said its new offering will save enterprises time and money as they adopt language models. It also said the service makes the language model more accessible than before. Continue Reading
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Feature
19 Oct 2021
FTC pursues AI regulation, bans biased algorithms
The agency tries to regulate how businesses use AI algorithms by enforcing the Fair Credit Reporting Act, Equal Opportunity Credit Act and FTC Act. Critics want more regulation. Continue Reading
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Feature
14 Oct 2021
Google Cloud, Hologic use AI tools to fight cervical cancer
The tech giant and medical technology vendor are working together to make cervical cancer screening technology widely accessible to women everywhere and fight the disease. Continue Reading
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News
12 Oct 2021
Google, partners launch new tools for Vertex AI ML platform
The tech giant released a series of new tools and applications, some with partners, for the automated machine learning platform it launched in May 2021. Continue Reading
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News
11 Oct 2021
IBM introduces Environmental Intelligence Suite
The tech giant said the new software suite from its weather subsidiary will help organizations prepare for climate risk and weather disasters such as wildfires and flooding. Continue Reading
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News
05 Oct 2021
Mailchimp AI tool targets small-business email marketing
The veteran email marketing vendor's new tool, the result of its purchase of martech vendor Inspector 6, is aimed at boosting small businesses' email campaigns with AI. Continue Reading
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Feature
28 Sep 2021
Capitalizing on the many artificial neural network uses
Neural networks have many use cases. Businesses interested in using AI should consider both the challenges and potential gains of deploying neural nets. Continue Reading
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Feature
23 Sep 2021
SambaNova makes a mark in the AI hardware realm
The startup says it is innovating AI hardware systems with its data flow architecture that enterprises can use to be more efficient when processing large AI data sets. Continue Reading
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Feature
23 Sep 2021
A look at AI trends and bias in AI algorithms
In the past few years, more and more organizations have focused on AI. However, just as the use of AI and machine learning has expanded, concern about AI bias is also growing. Continue Reading
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Feature
21 Sep 2021
AI carbon footprint: Helping and hurting the environment
Companies can use AI to help the environment, including by using it to prevent forest fires and reduce factory waste. At the same time, AI has its own carbon footprint. Continue Reading
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News
09 Sep 2021
IBM Watson Assistant tools aim to speed contact center CX
IBM has released new AI capabilities to speed virtual agents and automate more contact center tasks. The vendor also formed a partnership with contact center vendor IntelePeer. Continue Reading
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Feature
26 Aug 2021
RPA market booms as enterprises automate with bots
The RPA sector is expected to reach nearly $3 billion this year as new vendors compete with larger established RPA specialists and tech giants for enterprise automation business. Continue Reading
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News
03 Aug 2021
Salesforce automation strategy sharpens with acquisition
The CX giant plans to fold RPA technology from an acquisition into some of its platforms. The move comes after Microsoft and other big tech firms bought RPA vendors. Continue Reading
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Feature
23 Jul 2021
Building trustworthy AI is key for enterprises
Organizations need to focus on transparency in models, ethical procedures and responsible AI in order to best comply with guidelines for developing trustworthy AI systems. Continue Reading
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Feature
09 Jul 2021
The benefits of an AI-first strategy
Enterprises should put AI first in their business strategies by constantly collecting and using new data to power AI models, argues startup investor Ash Fontana. Continue Reading
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News
22 Jun 2021
HPE buys Determined AI to speed AI model training with HPC
Hewlett Packard Enterprise scoops up San Francisco-based startup to give customers out-of-the-box AI training models for use with high-performance computing systems. Continue Reading
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News
09 Jun 2021
M&A wave rising in hot AI market
The market is ripe for more AI M&A deals as enterprise demand for AI talent, MLOps and vertical applications rose during the pandemic. Continue Reading
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Definition
08 Jun 2021
fuzzy logic
Fuzzy logic is an approach to computing based on "degrees of truth" rather than the usual "true or false" (1 or 0) Boolean logic on which the modern computer is based. Continue Reading
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News
03 Jun 2021
AI, new skills and self-defense code emerge as app-dev musts
Gartner analysts paint an app-dev vision for 2021 and beyond marked by AI-driven tooling, novel approaches to app security and new skills. Continue Reading
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News
03 Jun 2021
L'Oréal to 'revolutionize' beauty services using Google Vertex
ModiFace says it will save many hours developing AI algorithms by exploiting the compute power and AI tools of Google Vertex to create digitized beauty services. Continue Reading
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News
02 Jun 2021
Nvidia extends its AI reach with cloud development hub
Nvidia debuted a development platform to speed the development and delivery of AI projects, along with a monthly subscription plan that allows access to its DGX SuperPod servers. Continue Reading
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News
28 May 2021
Microsoft revs up AI push with GPT-3-enabled Power Apps
GPT-3-enabled Microsoft Power Apps will enable those with little or no coding experience to build Power FX applications on Azure using natural, conversational language. Continue Reading
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Feature
17 May 2021
8 considerations for buying versus building AI
Business leaders should consider their employees' technical expertise, technology budgets and regulatory needs, among other factors, when deciding to build or buy AI. Continue Reading
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News
04 May 2021
Pegasystems to release Process AI amid hyperautomation surge
Pegasystems will add intelligent automation features to its Pega Platform that apply event stream processing, machine learning and natural language processing to business actions. Continue Reading
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Guest Post
29 Apr 2021
Moving beyond NLP to make chatbots smarter
Machine reasoning could help chatbots better understand context, which is crucial to understanding human emotions and formulating emotionally relevant responses. Continue Reading
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Feature
02 Apr 2021
Automatic speech recognition may be better than you think
Even as more enterprises turn to voice recognition systems to process unstructured audio and build virtual assistants, many organizations don't have confidence in the high accuracy of these systems. Continue Reading
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Feature
01 Apr 2021
AI voice technology has benefits and limitations
The quality of an automated transcription depends on high-quality recording equipment as well as modern AI-powered transcription software, according to one CTO. Continue Reading
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News
31 Mar 2021
OSDU Data Platform opens door to new apps in energy sector
A new OSDU standard aims to bring information from oil, gas, wind, solar and other sources into a single data platform to help energy companies address future demand. Continue Reading
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News
30 Mar 2021
Cloudera Foundation merger to bring AI and data to nonprofits
The merger creates a program within the Patrick J. McGovern Foundation that will provide artificial intelligence technology and expertise to nonprofit organizations. Continue Reading
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News
16 Mar 2021
PatSnap lands $300M in Series E funding
PatSnap reports new funding for its IP and R&D management platforms, as the number of patents granted globally picked up, despite COVID-19, in 2020. Continue Reading
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News
12 Mar 2021
Icertis raises $80M for AI-powered contract management
Icertis, founded in 2009, is now valued at more than $2.8 billion with the new funding. The vendor is a key player in the contract management niche. Continue Reading
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Guest Post
10 Mar 2021
How AIOps investment improves customer service, boosts ROI
Before reaping the benefits of AIOPs -- such as improved customer service and easier collection of customer data -- companies need to determine if it is a good fit. Continue Reading
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Feature
09 Mar 2021
Broad use of EHR voice assistants still years away
EHR voice assistants aren't much more than a Siri-type interface to the patient's healthcare record right now. But vendors and clinicians see big things for the tech. Continue Reading
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Feature
05 Mar 2021
Mastercard senior VP talks about AI and fraud prevention
Mastercard uses and sells AI-powered technology to prevent fraud and has found that AI-powered services can inspire customer loyalty. Continue Reading
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Feature
26 Feb 2021
Steel producer reduces costs using AI in manufacturing
The largest long steel producer in Latin America used data and machine learning predictions to save money, while maintaining the same level of production quality. Continue Reading
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Feature
24 Feb 2021
5 examples of effective NLP in customer service
Through use cases such as chatbots, recommendation systems and customer relationship management, NLP and AI are playing an important role in enterprise customer service. Continue Reading
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News
17 Feb 2021
AI deployed as employee burnout detection tool
Employee burnout is one of the mental health issues that AI tools are helping HR to identify. The technology can analyze employee activities and communications for potential risk. Continue Reading
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Feature
17 Feb 2021
Artificial general intelligence in business holds promise
While AGI in business remains unattainable today, truly intelligent systems, chatbots and predictive analytics are potential use cases enterprises should keep their eyes on. Continue Reading
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Feature
03 Feb 2021
Automated speech recognition gives CX vendor an edge
An automated transcription service can help users train their sales staff and stop robocalls. A contact center software vendor included one for free in its platform. Continue Reading
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Feature
01 Feb 2021
Artificial general intelligence examples remain out of reach
Artificial general intelligence remains largely an aspiration goal of researchers, but as technologies advance, so too does the dream become more realistic. Continue Reading
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Feature
26 Jan 2021
Data democratization strategy for machine learning enterprise
In the enterprise, data democratization works to break down data silos by opening access to an organization's data across teams in an effort to improve workflows. Continue Reading
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Feature
08 Jan 2021
Digital healthcare top priority for CIOs in 2021
In 2021, CIOs will not only focus on providing greater access to healthcare but more equitable access. Digital tools will play a key role. Continue Reading
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Feature
31 Dec 2020
AI trends in 2020 marked by expectation shift and GPT-3
In the past year, AI hyperscalers got serious about their machine learning platforms, expectations were reset and transformer networks empowered the GPT-3 language model. Continue Reading
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Feature
28 Dec 2020
Conversation intelligence helps ChowNow meet online order demand
Using RingDNA, online food ordering platform ChowNow can automatically surface insights about what works in sales calls to better coach its sales staff. Continue Reading
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Feature
22 Dec 2020
AI ROI questions to ask and the hidden costs of AI
While ROI can be difficult to show with AI projects, it is crucial for AI teams to anticipate costs and prove each investment is worth the enterprise's time. Continue Reading
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Feature
30 Nov 2020
How AI adoption by industry is being impacted by COVID-19
While COVID-19 has impacted budgets and businesses plans, some industries are seeing improved processes and consumer relationships due to new investments in AI and automation. Continue Reading
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Tip
24 Nov 2020
How HPE OneView composes, manages Synergy infrastructure
HPE OneView enables Synergy composable infrastructure to do its job. Learn how OneView enables users to manage compute, storage and network for composing virtual servers on-demand. Continue Reading
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Feature
23 Nov 2020
9 data quality issues that can sideline AI projects
The quality of your data affects how well your AI and machine learning models will operate. Getting ahead of these nine data issues will poise organizations for successful AI models. Continue Reading
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Feature
23 Nov 2020
Reality check: Analysts check in on the AI hype cycle
AI applications still come with significant hype, but with a targeted approach, organizations can get the most out of their applications. Continue Reading
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Feature
20 Nov 2020
Google AI art tool turns 2D creatures into 3D models
These 3D chimera creatures are brought to you by Google's Chimera Painter, an AI-powered tool that turns 2D images into 3D creature models. Continue Reading
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Podcast
18 Nov 2020
Why AI adoption in the enterprise continues to lag
In this episode of 'Today I Learned About Data,' we discuss AI adoption in the enterprise, and it's been slower than many have predicted. Continue Reading
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Feature
18 Nov 2020
Why AI literacy is critical, even for non-technical employees
To successfully deploy and manage AI projects and build a vision of a digital workplace, businesses need to ensure a basic level of AI competency across all employees. Continue Reading
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Feature
16 Nov 2020
8 examples of AI personalization across industries
Through AI content personalization, organizations can build unique profiles of users and customers and tailor their products, advertisements and services to better fit them. Continue Reading
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Quiz
09 Nov 2020
Try this cybersecurity quiz, test your cyberdefense smarts
Based on the November 2020 issue of Information Security magazine, this 10-question quiz lets you check your comprehensive knowledge of current security issues and earn CPE credit too. Continue Reading
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Feature
02 Nov 2020
AI in security analytics is the enhancement you need
AI-powered analytics is critical to an effective, proactive security strategy. Learn how AI-enabled tools work and what your organization needs to do to reap their benefits. Continue Reading
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Opinion
02 Nov 2020
AI in cybersecurity ups your odds against persistent threats
AI capabilities can identify and take down cyberthreats in real time but are only part of what your team needs to come out on the winning side of the cybersecurity battle. Continue Reading
- E-Zine 02 Nov 2020
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Feature
30 Oct 2020
How AI can be used in agriculture: Applications and benefits
The use of agricultural AI optimizes the farming industry by decreasing workloads, analyzing harvesting data and improving accuracy through seasonal forecasting. Continue Reading
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Feature
28 Oct 2020
AI fraud detection tools can help fight rising e-commerce fraud
As the coronavirus pandemic has forced more businesses online, e-commerce fraud has spiked. AI fraud detection and prevention tools, however, can help merchants. Continue Reading
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News
28 Oct 2020
Wordtune AI tool from AI21 Labs rewrites sentences using NLG
A new product powered by AI and natural language generation can rewrite sentences. The tool could foreshadow the arrival of more AI-powered writing assistants. Continue Reading
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Feature
28 Oct 2020
Baseball team digitizes media, uses AI to uncover metadata
The San Francisco Giants' digitization and metadata tagging project helps the baseball organization revisit old content and deliver history to engage fans. Continue Reading
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Feature
26 Oct 2020
How 5G and artificial intelligence may influence each other
5G and AI can be combined to improve the network speed, responsiveness and efficiencies of organizations in the enterprise, but the former needs more time to mature. Continue Reading
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Feature
26 Oct 2020
Insurance provider uses AI for legal to manage contracts
The legal team at Asurion, a major insurance provider, kept its documents spread out across filing cabinets, hard drives and the cloud. It turned to an AI platform to better manage them. Continue Reading
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Feature
23 Oct 2020
General AI vs. narrow AI comes down to adaptability
AI today has limited and specific applications, but the continual growth of the technology may just lead to the replication of human intelligence through general AI. Continue Reading
