Enterprise applications of AI
A large percentage of enterprises have already implemented some type of artificial intelligence software to improve their business, be it chatbots for customer service or machine learning for predictive analytics. Find information about those enterprise AI applications and many more emerging uses of AI.
Top Stories
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Tip
22 Nov 2024
Embedding models for semantic search: A guide
Embedding models in semantic search are changing how we interact with information by going beyond keyword matching to capture meaning and relationships in text and other data. Continue Reading
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Feature
21 Nov 2024
8 metrics to measure GenAI’s performance and business value
When gauging the success of generative AI initiatives, metrics should be agreed upon upfront and focus on the performance of the model and the value it delivers. Continue Reading
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News
15 Sep 2022
Jabra provides sentiment analysis with first AI software
The new SaaS offering voice coaches agents and provides self-coaching assessments and personalized evaluations. The vendor also introduced two new headsets. Continue Reading
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News
14 Sep 2022
AI vendor SambaNova intros next generation of DataScale
The AI vendor released an updated version of its DataScale system. The new system boasts improved performance and expanded memory for enterprises working with large models. Continue Reading
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News
09 Sep 2022
How Loram reduces distracted driving with AI technology
The road and rail maintenance company employs technology from a startup AI vendor with a computer vision and deep learning device that alerts unfocused fleet truck drivers. Continue Reading
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Feature
08 Sep 2022
National Grid saves $2 million by partnering with AI startup
The gas and electric company used AiDash to realize efficiencies and improve reliability and vegetation management in Massachusetts after a challenging year. Continue Reading
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News
01 Sep 2022
Nvidia now needs special license to export AI chips to China
The requirement applies to the vendor's A100 and H100 chips. It will also affect competitor AMD's M123O chips. The U.S. move will keep China from accessing advanced GPUs. Continue Reading
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Tip
29 Aug 2022
AI hiring bias: Everything you need to know
Bias and discrimination can creep into your hiring process in all sorts of places. Here are the ones to watch out for, and tips on mitigating their negative effects. Continue Reading
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News
26 Aug 2022
Troubled AI vendor DataRobot hit by more layoffs
The layoffs come after the former CEO quit amid criticism that he and top execs dumped stock as the company's financial outlook dimmed. The AI vendor is now in downsizing mode. Continue Reading
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Podcast
26 Aug 2022
AI risk management puts ML code, data science in context
Navrina Singh, CEO of Credo AI, discusses the limits of MLOps and algorithmic auditing in providing governance for responsible AI. Continue Reading
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News
24 Aug 2022
New funding for Anyscale boosts popular Ray AI platform
The startup raised $99 million and released a new version of its open source framework, which helps enterprises scale AI workloads and projects with available resources. Continue Reading
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Feature
24 Aug 2022
How businesses can benefit from conversational AI applications
Conversational AI tools have traditionally been limited in scope, but as they become more humanlike, businesses have realized their potential and applied them to more use cases. Continue Reading
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News
19 Aug 2022
Why you need to consider using small data to train AI models
A smaller data set makes sense for certain applications, such as intelligent document processing. It is not helpful in cases in which a large volume is needed to avoid mistakes. Continue Reading
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Tip
19 Aug 2022
12 AI and machine learning use cases in ITSM
AI-enabled ITSM, while still maturing, promises to greatly improve the speed and quality of IT service management. Here are 12 AI and machine learning use cases in ITSM. Continue Reading
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News
17 Aug 2022
A hyper-personalized AI platform for community finance
Using the vendor's Cortex AI platform, DeepTarget created a digital experience platform that community finance institutions can use to predict what consumers will buy. Continue Reading
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Tip
16 Aug 2022
How AI is transforming the talent acquisition process
Machine learning, natural language processing and RPA can source candidates faster, match their skills better and vet them with less bias. An HR technology expert explains how. Continue Reading
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Feature
16 Aug 2022
Facing labor shortage, pizza franchise turns to AI phone bot
Jet's Pizza says OrderAI Talk frees up employees, keeps consumers from enduring long wait times and is an option for those who prefer using the phone to text ordering. Continue Reading
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News
11 Aug 2022
Lessons enterprises can learn from Meta BlenderBot 3
The tech giant's AI chatbot raises concerns on how enterprises can train natural language generative systems without creating controversial and damaging products. Continue Reading
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News
09 Aug 2022
Nvidia targets metaverse with new Omniverse Avatar Engine
The vendor's new cloud engine will help organizations easily build avatars and digital assistants. Nvidia also revealed plans to evolve USD with partners such as Pixar. Continue Reading
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News
05 Aug 2022
Abbyy aims intelligent document processing at business users
Since its birth three decades ago, Abbyy's trajectory has shifted from old-line OCR tech to the forefront of the fast-growing intelligent document processing sector. Continue Reading
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Feature
05 Aug 2022
New AI ethics advisory board will deal with challenges
Created by the Institute for Experiential AI at Northeastern University, the board will help organizations without internal audit boards but will face some challenges. Continue Reading
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Feature
04 Aug 2022
The white-box model approach aims for interpretable AI
The white-box model approach to machine learning makes AI interpretable since algorithms are easy to understand. Ajay Thampi, author of 'Interpretable AI,' explains this approach. Continue Reading
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Guest Post
04 Aug 2022
Why banks need MLOps for digital transformation
Financial institutions should look to MLOps to ease the development, deployment and management of machine learning models. MLOps is often ignored, yet banking will benefit from it. Continue Reading
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Feature
03 Aug 2022
How the economic downturn is affecting the AI sector
Enterprise budget cutting is slowing AI projects. Vendors may not feel the impact now but likely won't be spared. Meanwhile, venture capitalists have cut back investments. Continue Reading
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News
02 Aug 2022
UiPath acquires NLP vendor in effort to expand beyond RPA
The vendor's acquisition aligns with its strategy of expanding beyond its robotic process automation footprint to try to compete more effectively with tech giants. Continue Reading
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News
27 Jul 2022
Deepfake technology risky but intriguing for enterprises
Enterprises can generate synthetic data sets with the technology. It is useful in broadcast and for advertising. However, its privacy and political implications can be dangerous. Continue Reading
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Podcast
26 Jul 2022
Digital freight broker cuts food waste, carbon footprints
Hwy Haul CEO Syed Aman explains how connecting shippers with truckers online and using data science to optimize loads and routes makes the produce supply chain more sustainable. Continue Reading
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Tip
26 Jul 2022
6 best practices for managing a contingent workforce
A well-managed contingent workforce can provide welcome relief to businesses juggling their finances during trying times and a practical alternative to hiring permanent employees. Continue Reading
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News
22 Jul 2022
OpenAI Dall-E could spark enterprise creativity
The natural language tool could entice enterprise users who create content and are interested in the metaverse -- if it can pass muster with the corporate compliance team. Continue Reading
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News
19 Jul 2022
Microsoft releases cloud contact center platform
Contact center platform technology buyers have another option: Microsoft assembles a CCaaS from Nuance, Power Platform, Teams and -- for those who need it -- Dynamics 365 tech. Continue Reading
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Feature
15 Jul 2022
The future of data science: Career outlook and industry trends
The future of data science as a profession is unclear, as new technologies change the responsibilities of data scientists. It may also soon change the nature of the job. Continue Reading
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News
14 Jul 2022
AI21 secures $64M in funding as NLP market grows
AI21 Labs is now worth $664 million. Its growth shows the demand for more language models and tools despite the dominance of models like OpenAI's GPT-3, GPT-J and GPT-Neo. Continue Reading
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Tip
14 Jul 2022
How AI governance and data privacy go hand in hand
Given instances where AI compromise data privacy and security, it's imperative that organizations understand both AI and data privacy can coexist in their AI governance frameworks. Continue Reading
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Feature
12 Jul 2022
AI for video editing: How one startup is doing it
The vendor's Magnifi platform enables enterprises to generate clips from live or prerecorded videos. The platform uses AI and computer vision to create short clips. Continue Reading
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Feature
08 Jul 2022
How enterprises can establish an AI-first data strategy
Enterprises looking to mature in their use of AI must focus on the information they're putting into their models. Their models should create trust in their business. Continue Reading
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News
07 Jul 2022
Salesforce CodeGen lead discusses AI-generated programming
The head of Salesforce's open source, AI-assisted no-code project discusses the company's approach to AI moving forward, as well as what users might see next on the roadmap. Continue Reading
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Feature
30 Jun 2022
How hybrid chatbots improve customer experience
Hybrid chatbots combine human intelligence with AI used in standard chatbots to improve customer experience. Learn how industries are using them to engage with customers. Continue Reading
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Feature
28 Jun 2022
Hybrid AI examples demonstrate its business value
As businesses weigh the potential benefits of implementing AI systems, hybrid AI examples demonstrate the technology's practical value for businesses. Continue Reading
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Tip
24 Jun 2022
Real-world hyperautomation examples show AI's business value
Hyperautomation examples in the real world help businesses automate as many of their processes as possible and achieve their strategic goals. AI is instrumental in these efforts. Continue Reading
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News
23 Jun 2022
Microsoft reins in AI facial and voice recognition tech
The tech giant plans to rein in some of its AI technologies based on facial and voice recognition to reduce or eliminate bias and discrimination and aim for 'inclusive AI.' Continue Reading
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Tip
15 Jun 2022
Weighing quantum AI's business potential
Quantum AI has the potential to revolutionize business computing, but logistic complexities create sizeable obstacles for near-term adoption and success. Continue Reading
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News
13 Jun 2022
Alternative data, multimodal AI tech produce new insights
AI fuels the delivery of new sources of investment and corporate information, such as satellite imagery, contact center audio logs, employee sentiment and social media data. Continue Reading
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News
07 Jun 2022
DataRobot AI hits Google Cloud Marketplace, adds GitHub
The AI vendor puts its products on Google Cloud Marketplace and integrates with GitHub and other major online platforms including Sumo Logic, Splunk, Datadog and Zendesk. Continue Reading
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News
01 Jun 2022
Analytics, automation and AI will fuel future of business
Organizations that speed their decision intelligence abilities will be those that survive and thrive, while those that don't digitally transform will fail. Continue Reading
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Definition
01 Jun 2022
conservation of angular momentum
Conservation of angular momentum is a physical property of a spinning system such that its spin remains constant unless it is acted upon by an external torque; put another way, the speed of rotation is constant as long as net torque is zero. Continue Reading
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Feature
19 May 2022
How AI and automation play a role in ITOps
Tech professionals agree that AI, intelligent automation and cybersecurity play important roles in the enterprise and can revolutionize ITOps when implemented and used correctly. Continue Reading
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News
13 May 2022
Federal warning on AI hiring bias now comes with teeth
Federal regulators have been warning employers about the risk of AI bias in hiring. The Justice Department is now involved, which means investigations may be next. Continue Reading
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Definition
12 May 2022
knowledge engineering
Knowledge engineering is a field of artificial intelligence (AI) that tries to emulate the judgment and behavior of a human expert in a given field. Continue Reading
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News
09 May 2022
Pyramid Analytics raises $120M, IPO could be next
The vendor plans to use the influx of capital to fund product development, geographic expansion and add staff with an eye toward going public within three years. Continue Reading
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News
05 May 2022
Domino Data Lab releases latest MLOps platform update
Domino 5.2 includes new features for data scientists to find the best model development environment and use Snowflake by automating model deployment to Snowflake's Data Cloud. Continue Reading
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News
04 May 2022
TeamViewer's AiStudio: AI is the next evolution for AR
Frontline's new add-on enables enterprises to train models for image and object recognition. The system can detect shop floor warning signs and other safety problems. Continue Reading
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Feature
28 Apr 2022
5 best practices for creating a data-driven supply chain
Turning to data and analytics to manage supply chain disruption only helps if leaders use good practices for extracting insights. Here are five that can help. Continue Reading
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News
28 Apr 2022
AI's effects on climate change: Both good and bad
With more companies building supercomputers and infrastructure that requires a lot of compute power, AI may be doing more harm than good to the planet. Continue Reading
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News
27 Apr 2022
How a startup uses a facial recognition engine during COVID-19
Sentry Interactive uses an AI facial recognition system in its Tower platform, a device that enables organizations to help people safely and securely enter buildings. Continue Reading
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News
27 Apr 2022
HPE targets machine learning with AI platforms
The Machine Learning Development System is a full stack of software and hardware for training and building models. Swarm Learning enables enterprises to share data at the edge. Continue Reading
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News
25 Apr 2022
AI virtual assistant grooms skier experience at Snowbird
Using an AI-powered chatbot designed with the friendly likenesses of avalanche dogs, the famed Utah ski resort is able to quickly respond to customers' questions. Continue Reading
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News
21 Apr 2022
Chatbots and a tortilla-making robot: Chipotle's AI
The restaurant chain uses the technology to provide recommendations to customers, help with complaints and improve its inventory system. It is also testing out AI in the kitchen. Continue Reading
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Tip
20 Apr 2022
Use an AI governance framework to surmount challenges
As AI governance adapts to the rapidly expanding field of AI, businesses need a holistic framework to surmount challenges with clearly defined roles and responsibilities. Continue Reading
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Feature
14 Apr 2022
Combating AI bias in the financial sector
Companies must use explainable AI to avoid making unfair and biased decisions about consumers. Some use machine learning tools; others avoid personally identifying information. Continue Reading
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Feature
13 Apr 2022
Stochastic processes have various real-world uses
The breadth of stochastic point process applications now includes cellular networks, sensor networks and data science education. Data scientist Vincent Granville explains how. Continue Reading
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News
12 Apr 2022
'CRM Analytics' Salesforce's new name for Tableau CRM
Salesforce refreshes the sales analytics package formerly known as Einstein Analytics by adding CRM-native features, a Slack app and vertical-specific integrations. Continue Reading
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Feature
11 Apr 2022
Stochastic point processes and their practical value
Data scientists learn and utilize stochastic point processes for myriad pragmatic uses. Data scientist Vincent Granville explains this in his new book. Continue Reading
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News
07 Apr 2022
Making AI systems responsible, competitive and functional
Many enterprises have a tough time building fair and trustworthy models. Doing so could be profitable for enterprises, while not doing so could be catastrophic. Continue Reading
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News
06 Apr 2022
Monitaur makes AI governance tool generally available
GovernML helps enterprises determine policies surrounding responsible and ethical AI. It also helps enterprises determine their risk management policies. Continue Reading
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Feature
04 Apr 2022
Spotify personalizes audio experiences with machine learning
The streaming platform builds models using analytics, data from users and content to create a personalized audio experience for users and try to keep them as long-term customers. Continue Reading
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Tip
01 Apr 2022
How AI ethics is the cornerstone of governance
The concept of AI ethics ensures that AI systems provide accuracy and reliability. Businesses will benefit from adopting AI ethics strategies of their own. Continue Reading
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News
30 Mar 2022
New Google Cloud retail tool targets search abandonment
The new tool is aimed at providing better results for online shoppers. It understands user intent and context, provides results for broad inquiries, and includes semantic search. Continue Reading
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News
29 Mar 2022
Oracle HeatWave ML fuses machine learning with database
The tech giant is continuing to build out the capabilities of its MySQL HeatWave cloud database with real-time elasticity, performance boosts and machine learning integration. Continue Reading
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News
29 Mar 2022
Pinecone raises $28M to advance vector database
The startup's database technology enables enterprises to use traditional data stores alongside vector-based data to support advanced data queries and search. Continue Reading
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Feature
25 Mar 2022
Using digital twins simulation to reduce risks in industry
Whether it's fighting wildfires or working in a warehouse, people often encounter dangerous working conditions. Researchers are using digital twin simulation to counter those risks. Continue Reading
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News
22 Mar 2022
Nvidia shows updated AI, omniverse tools for enterprises
Software is the engine that powers many of the AI hardware and software giant's systems, including a new computing system for the omniverse, according to CEO Jensen Huang. Continue Reading
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News
18 Mar 2022
How AI can counteract disinformation in Russia-Ukraine war
Irina Rish, an AI expert at the University of Montreal, discusses the use of bots to combat disinformation and other ways AI technology can be used non-violently in warfare. Continue Reading
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Tip
17 Mar 2022
How companies can achieve AI ROI
Companies realize AI for security is crucial to mitigate today's threats and think ROI from such investments is achievable. The investment community is also bullish on the future of AI ROI. Continue Reading
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News
17 Mar 2022
Dialysis lab uses SambaNova, DeLorean AI for renal care
The lab ingests data from test results of kidney patients into the AI engine. The engine finds patterns and provides recommendations for the best care for patients. Continue Reading
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News
17 Mar 2022
DataRobot aims AI Cloud 8.0 at 'unpredictable market'
The updated platform enables organizations to adapt to fast-changing market conditions and perform continuous AI operations. The platform also includes integrations with Snowflake. Continue Reading
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News
14 Mar 2022
Experts see positives to China's new AI regulations
In the international push to regulate AI, China may have developed some of the most ambitious rules to date, according to Alan Pelz-Sharpe, founder of Deep Analysis. Continue Reading
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News
10 Mar 2022
RPA market expected to plateau in the next few years
While the technology was useful during the pandemic, enterprises are shifting away from its simple fix and are looking at more complex ways of automating business processes. Continue Reading
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Feature
07 Mar 2022
Swiss retailer uses open source Ray tool to scale AI models
Ricardo uses Anyscale's Ray for scaling its product classification models. Ray helps enterprises scale their applications from a laptop to the cloud. Continue Reading
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News
04 Mar 2022
Data crucial for finance companies using AI
Organizations in credit, banking and insurance must pay attention to data to build explainable models. This Q&A with an AI vendor CEO explores data, governance and explainability. Continue Reading
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Feature
03 Mar 2022
Finance industry giants disclose AI challenges
Education, explainability, privacy and integration are some of the problems institutions face when implementing machine learning tools and technology. Continue Reading
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Feature
02 Mar 2022
Enterprise hybrid AI use is poised to grow
Hybrid AI is an approach for businesses that combines human insight with machine learning and deep learning networks. Despite certain challenges, experts believe it shows promise. Continue Reading
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Feature
28 Feb 2022
Automation brings NetOps to the next level
Automation and AI can help enterprise NetOps teams attain the data insights they need to deliver services more efficiently and create a more agile, proactive network. Continue Reading
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News
25 Feb 2022
Arista embeds security software in campus switches
Arista Networks will embed network detection and response software in campus switches to provide AI-driven threat detection across the network. Continue Reading
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Feature
24 Feb 2022
How a soccer club uses facial recognition access control
The Los Angeles Football Club began using the Rock, an autonomous access platform, in 2021. Players and staff use the Rock to access facilities without a key system. Continue Reading
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News
23 Feb 2022
SambaNova unveils GPT Banking for financial industry
The product is aimed at giving financial institutions deep learning language capabilities. However, deep learning is hard to navigate in the finance industry. Continue Reading
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Feature
17 Feb 2022
Automated machine learning improves project efficiency
Until recently, machine learning projects had a small chance of success given the amount of time they require. Automated machine learning software speeds up the process. Continue Reading
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Feature
17 Feb 2022
Learn the benefits of interpretable machine learning
In this excerpt from 'Interpretable Machine Learning with Python,' read how machine learning models and algorithms add value when they are both interpretable and explainable. Continue Reading
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News
17 Feb 2022
AI vendor H2O.ai introduces new deep learning tool
H2O Hydrogen Torch can be used in healthcare, HR and customer experience settings. Users can make models for image, video and natural language processing applications. Continue Reading
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Feature
16 Feb 2022
AutoML platforms push data science projects to the finish line
Data science projects often have trouble reaching the production phase, but automated machine learning platforms are accelerating data scientists' work to help them come to fruition. Continue Reading
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Feature
16 Feb 2022
Interpretability and explainability can lead to more reliable ML
Interpretability and explainability as machine learning concepts make algorithms more trustworthy and reliable. Author Serg MasÃs assesses their practical value in this Q&A. Continue Reading
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News
15 Feb 2022
Biometric technology like facial recognition is here to stay
Despite resistance, government agencies and private companies continue to use the technology. A key issue is whether people are informed about how their information will be used. Continue Reading
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Feature
11 Feb 2022
Differentiating between good and bad AI bias
As lawmakers and regulators look at ways to make machine learning models fair, some tech vendors are creating tools that aim to enable enterprises to achieve that purpose. Continue Reading
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News
08 Feb 2022
Fintech vendor releases AI tool for commercial real estate
Unlike the residential real estate market, growth in commercial real estate has been slow. A fintech vendor is seeking to fill a market need for commercial real estate data. Continue Reading
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Feature
07 Feb 2022
How enterprises will use the still-undefined metaverse
Some metaverse systems will affect the future of work and how enterprises operate. However, their impact will be fully seen only after the full meaning of the metaverse is known. Continue Reading
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News
02 Feb 2022
Fallout continues over IRS ID.me facial recognition login
Taxpayers and privacy advocates continue to protest the move by the government agency. The agency may be rethinking its reliance on ID.me's biometric technology. Continue Reading
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News
25 Jan 2022
IRS facial recognition move raises bias, privacy concerns
The agency requires photo identification for certain services using a face match system from digital ID vendor ID.me, but privacy advocates say the technology is prone to bias. Continue Reading
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Tip
25 Jan 2022
Securing AI during the development process
AI systems can have their data corrupted or 'poisoned' by bad actors. Luckily, there are protective measures developers can take to ensure their systems remain secure. Continue Reading
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News
24 Jan 2022
Meta AI supercomputer looks toward the metaverse
The tech giant will use its new AI Research Supercluster internally for NLP and computer vision and to build new technologies for the metaverse. Continue Reading
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News
24 Jan 2022
Silicon Labs launches new AI/ML chips, toolkit for edge
The chip vendor's new wireless SoC aims to bring AI and machine learning to the IoT. The systems also use the Matter IP-based protocol to wirelessly connect devices. Continue Reading
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Feature
21 Jan 2022
How cloud RPA is key to automation's future
Companies have traditionally used robotic process automation (RPA) as on-premises software but are now embracing cloud RPA as its business benefits are outweighing the drawbacks. Continue Reading
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Definition
21 Jan 2022
predictive modeling
Predictive modeling is a mathematical process used to predict future events or outcomes by analyzing patterns in a given set of input data. Continue Reading
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News
20 Jan 2022
New U.S. Chamber of Commerce commission to promote AI
The bipartisan commission includes experts with a variety of technology backgrounds and is led by two former congressmen. A report by the commission is expected later this year. Continue Reading