Enterprise applications of AI
A large percentage of enterprises have already implemented some type of artificial intelligence software to improve their business, be it chatbots for customer service or machine learning for predictive analytics. Find information about those enterprise AI applications and many more emerging uses of AI.
Top Stories
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Feature
20 Dec 2024
A simple guide to greenhouse gases: Main types and sources
If you're confused about what greenhouse gases are and why they matter, you're not alone. Learn about carbon, methane and others, and what they have to do with climate change. Continue Reading
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Tip
20 Dec 2024
7 advantages of OCR for data entry
OCR tools convert physical documents, like receipts and invoices, to machine-readable text. Advantages of this technology include improved enterprise search and customer service. Continue Reading
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News
29 Nov 2022
Amazon boosts CodeWhisperer, AI and ML tools
AWS rolled out updates to a series of AI tools and services, highlighted by improvements to its CodeWhisperer coding system and Textract AI service for extracting document text. Continue Reading
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News
23 Nov 2022
Apple's AI-powered RoomPlan complements a design app
Interior design company Planner 5D introduced an API feature created by Apple that enables app users to quickly scan rooms without taking too much time to draw and trace manually. Continue Reading
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Definition
22 Nov 2022
robotic surgery (robot-assisted surgery)
Robotic surgery is the use of computer technologies working in conjunction with robot systems to perform medical procedures. Continue Reading
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News
22 Nov 2022
How Cisco uses AI to find diverse suppliers
The digital communications technology giant employs machine learning vendor Tealbook to gain access to data that fits the types of suppliers it wants. Continue Reading
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Feature
18 Nov 2022
Enterprise applications of the metaverse slow but coming
From holographic avatars to training surgeons, metaverse applications for enterprises are many. But the technology for organizations is still in its infancy. Continue Reading
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News
17 Nov 2022
What Microsoft, Nvidia AI supercomputer partnership means
The public cloud supercomputer will incorporate A100 and H100 GPUs and the chipmaker's AI enterprise software suite. It will enable enterprises to build large AI models at scale. Continue Reading
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Definition
17 Nov 2022
social robot
A social robot is an artificial intelligence (AI) system that is designed to interact with humans and other robots. Continue Reading
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News
16 Nov 2022
Finding what differentiates Cerebras' AI supercomputer
The vendor's new technology enables organizations that might not have the money to build their own supercomputer to try the technology and see what they can accomplish with it. Continue Reading
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News
14 Nov 2022
Intel deepfake detector raises questions
The vendor created a detector that uses facial blood flow to determine if a video subject is fake or real. However, its effectiveness to detect a real or fake video is unclear. Continue Reading
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Feature
09 Nov 2022
AI-powered CRM platforms compared
CRM vendors can apply fundamental AI capabilities in various ways. Learn about the similarities and differences between AI functionality in the major CRM platforms. Continue Reading
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Feature
08 Nov 2022
Augmentation a better approach than automation for AI
Fears that robots will replace human workers grow as technologists create new tools that imitate what humans do. Instead, industries should focus on using AI to complement humans. Continue Reading
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Feature
08 Nov 2022
How AI in weather prediction can aid human intelligence
AI and machine learning models are becoming more widely used in climate prediction and disaster preparedness to aid experts without replacing them. Continue Reading
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News
04 Nov 2022
Finding value in AI in the age of digitization
Even as enterprises invest in AI technology, they are not applying it strategically, although they attempt to change their operations to become more focused on technology. Continue Reading
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Feature
31 Oct 2022
James Earl Jones, AI and the growing voice cloning market
The growing text-to-speech and speech-to-speech market is sparking new enterprise applications. However, the technologies also raise concerns about privacy and misuse of the tools. Continue Reading
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Feature
31 Oct 2022
Defining requirements key to manage machine learning projects
Machine learning projects are likely to fail without proper planning. 'Managing Machine Learning Projects' provides guidance on how to plan by defining ML project requirements. Continue Reading
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Feature
31 Oct 2022
Why and when to consider a feature store in machine learning
Feature stores exist to make data for training machine learning models reusable. Explore both the benefits and challenges of feature stores that organizations can experience. Continue Reading
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News
28 Oct 2022
Staying relevant in process mining: Celonis' challenge
The vendor recently announced a $1 billion funding extension. But despite its popularity for process mining, Celonis faces competition from more vendors entering the market. Continue Reading
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Tip
25 Oct 2022
How financial institutions can streamline compliance with AI
AI systems help make compliance processes more efficient and effective for financial institutions. Automation can reduce problems like human error and regulatory breaches. Continue Reading
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News
25 Oct 2022
IBM expands embeddable AI software with NLP capabilities
The addition to embeddable AI comes one week after IBM introduced its new AI chip. The libraries aim to make it easier for developers to use the Watson application. Continue Reading
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News
21 Oct 2022
AI groups work to tune, release large language models
CarperAI, Scale AI and other research groups have partnered to deliver instruction-tuned language models as the NLP market grows. Continue Reading
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News
19 Oct 2022
CRM and BPM vendor Pegasystems adds new AI features
The CRM and business process management vendor, looking to scale up, introduced new features for business users, service representatives and call center customers. Continue Reading
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Definition
18 Oct 2022
precision agriculture
Precision agriculture (PA) is a farming management concept based on observing, measuring and responding to inter- and intra-field variability in crops. Continue Reading
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News
12 Oct 2022
New Microsoft AI tools aim at business end users
Microsoft released new features for the Azure Cognitive Services suite, as well as a Form Recognizer and Responsible AI dashboard aimed at both data scientists and business users. Continue Reading
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News
11 Oct 2022
Google Cloud introduces new AI tools for business users
The tech giant released new a translation hub aimed at business users, a computer vision feature for the Vertex AI platform, and the OpenXLA Project open source initiative. Continue Reading
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Feature
07 Oct 2022
The long-term answer to fixing bias in AI systems
The technology is exploding with new developments daily. However, problems with training data can lead to bias. Fixing it requires retraining the data and educating users. Continue Reading
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Feature
06 Oct 2022
The creative thief: AI tools creating generated art
AI systems such as OpenAI's Dall-E, Midjourney and Stable Diffusion are used to create striking images. But it can be unclear if the images are inspired by others or stolen. Continue Reading
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News
06 Oct 2022
Automation and digital assistants in a post-pandemic world
From the food industry to manufacturing and healthcare, enterprises are looking for more ways to enhance their businesses and scale their growth with digital automation. Continue Reading
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News
04 Oct 2022
RPA vendor Automation Anywhere aims at process discovery
While the vendor's new platform is geared towards automation, the market is shifting. Many enterprises are now moving away from RPA and toward process mining and discovery. Continue Reading
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Feature
29 Sep 2022
Digital twin consortium accelerates growth of the technology
Through its working groups, the consortium helps organizations deal with challenges in managing systems and data related to the technology. The subgroups publish their findings. Continue Reading
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News
28 Sep 2022
Intel SDKs give developers tools for AI, quantum software
Intel launched new SDKs for AI and quantum computing and added tools underpinned by the Intel Developer Cloud in an effort to attract developers to build on its hardware. Continue Reading
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News
28 Sep 2022
DataRobot-managed AI cloud now generally available
With the managed version of its cloud platform, the vendor will run machine learning projects for enterprises that don't want them on the public cloud. Continue Reading
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News
27 Sep 2022
Chipotle pilots AI systems to assist workers and diners
The fast-food chain is trying out AI-powered cook assistants and consumer experience programs. Its tortilla-making bot will start making chips for some consumers next month. Continue Reading
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Feature
23 Sep 2022
Industries leading the way in conversational AI
Learn how companies in vertical markets are using conversational AI and even partnering with AI developers for software that's tailored to their unique business needs. Continue Reading
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News
20 Sep 2022
Nvidia unveils Omniverse Cloud for metaverse applications
The new service lets enterprises build metaverse applications. The vendor also introduced new large language model services and unveiled upgrades to its H100 hardware line. Continue Reading
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News
15 Sep 2022
Jabra provides sentiment analysis with first AI software
The new SaaS offering voice coaches agents and provides self-coaching assessments and personalized evaluations. The vendor also introduced two new headsets. Continue Reading
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News
14 Sep 2022
AI vendor SambaNova intros next generation of DataScale
The AI vendor released an updated version of its DataScale system. The new system boasts improved performance and expanded memory for enterprises working with large models. Continue Reading
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News
09 Sep 2022
How Loram reduces distracted driving with AI technology
The road and rail maintenance company employs technology from a startup AI vendor with a computer vision and deep learning device that alerts unfocused fleet truck drivers. Continue Reading
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Feature
08 Sep 2022
National Grid saves $2 million by partnering with AI startup
The gas and electric company used AiDash to realize efficiencies and improve reliability and vegetation management in Massachusetts after a challenging year. Continue Reading
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News
01 Sep 2022
Nvidia now needs special license to export AI chips to China
The requirement applies to the vendor's A100 and H100 chips. It will also affect competitor AMD's M123O chips. The U.S. move will keep China from accessing advanced GPUs. Continue Reading
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Tip
29 Aug 2022
AI hiring bias: Everything you need to know
Bias and discrimination can creep into your hiring process in all sorts of places. Here are the ones to watch out for, and tips on mitigating their negative effects. Continue Reading
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News
26 Aug 2022
Troubled AI vendor DataRobot hit by more layoffs
The layoffs come after the former CEO quit amid criticism that he and top execs dumped stock as the company's financial outlook dimmed. The AI vendor is now in downsizing mode. Continue Reading
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Podcast
26 Aug 2022
AI risk management puts ML code, data science in context
Navrina Singh, CEO of Credo AI, discusses the limits of MLOps and algorithmic auditing in providing governance for responsible AI. Continue Reading
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News
24 Aug 2022
New funding for Anyscale boosts popular Ray AI platform
The startup raised $99 million and released a new version of its open source framework, which helps enterprises scale AI workloads and projects with available resources. Continue Reading
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Feature
24 Aug 2022
How businesses can benefit from conversational AI applications
Conversational AI tools have traditionally been limited in scope, but as they become more humanlike, businesses have realized their potential and applied them to more use cases. Continue Reading
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News
19 Aug 2022
Why you need to consider using small data to train AI models
A smaller data set makes sense for certain applications, such as intelligent document processing. It is not helpful in cases in which a large volume is needed to avoid mistakes. Continue Reading
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Tip
19 Aug 2022
12 AI and machine learning use cases in ITSM
AI-enabled ITSM, while still maturing, promises to greatly improve the speed and quality of IT service management. Here are 12 AI and machine learning use cases in ITSM. Continue Reading
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News
17 Aug 2022
A hyper-personalized AI platform for community finance
Using the vendor's Cortex AI platform, DeepTarget created a digital experience platform that community finance institutions can use to predict what consumers will buy. Continue Reading
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Tip
16 Aug 2022
How AI is transforming the talent acquisition process
Machine learning, natural language processing and RPA can source candidates faster, match their skills better and vet them with less bias. An HR technology expert explains how. Continue Reading
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Feature
16 Aug 2022
Facing labor shortage, pizza franchise turns to AI phone bot
Jet's Pizza says OrderAI Talk frees up employees, keeps consumers from enduring long wait times and is an option for those who prefer using the phone to text ordering. Continue Reading
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News
11 Aug 2022
Lessons enterprises can learn from Meta BlenderBot 3
The tech giant's AI chatbot raises concerns on how enterprises can train natural language generative systems without creating controversial and damaging products. Continue Reading
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News
09 Aug 2022
Nvidia targets metaverse with new Omniverse Avatar Engine
The vendor's new cloud engine will help organizations easily build avatars and digital assistants. Nvidia also revealed plans to evolve USD with partners such as Pixar. Continue Reading
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News
05 Aug 2022
Abbyy aims intelligent document processing at business users
Since its birth three decades ago, Abbyy's trajectory has shifted from old-line OCR tech to the forefront of the fast-growing intelligent document processing sector. Continue Reading
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Feature
05 Aug 2022
New AI ethics advisory board will deal with challenges
Created by the Institute for Experiential AI at Northeastern University, the board will help organizations without internal audit boards but will face some challenges. Continue Reading
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Feature
04 Aug 2022
The white-box model approach aims for interpretable AI
The white-box model approach to machine learning makes AI interpretable since algorithms are easy to understand. Ajay Thampi, author of 'Interpretable AI,' explains this approach. Continue Reading
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Guest Post
04 Aug 2022
Why banks need MLOps for digital transformation
Financial institutions should look to MLOps to ease the development, deployment and management of machine learning models. MLOps is often ignored, yet banking will benefit from it. Continue Reading
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Feature
03 Aug 2022
How the economic downturn is affecting the AI sector
Enterprise budget cutting is slowing AI projects. Vendors may not feel the impact now but likely won't be spared. Meanwhile, venture capitalists have cut back investments. Continue Reading
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News
02 Aug 2022
UiPath acquires NLP vendor in effort to expand beyond RPA
The vendor's acquisition aligns with its strategy of expanding beyond its robotic process automation footprint to try to compete more effectively with tech giants. Continue Reading
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News
27 Jul 2022
Deepfake technology risky but intriguing for enterprises
Enterprises can generate synthetic data sets with the technology. It is useful in broadcast and for advertising. However, its privacy and political implications can be dangerous. Continue Reading
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Podcast
26 Jul 2022
Digital freight broker cuts food waste, carbon footprints
Hwy Haul CEO Syed Aman explains how connecting shippers with truckers online and using data science to optimize loads and routes makes the produce supply chain more sustainable. Continue Reading
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Tip
26 Jul 2022
6 best practices for managing a contingent workforce
A well-managed contingent workforce can provide welcome relief to businesses juggling their finances during trying times and a practical alternative to hiring permanent employees. Continue Reading
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News
22 Jul 2022
OpenAI Dall-E could spark enterprise creativity
The natural language tool could entice enterprise users who create content and are interested in the metaverse -- if it can pass muster with the corporate compliance team. Continue Reading
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News
19 Jul 2022
Microsoft releases cloud contact center platform
Contact center platform technology buyers have another option: Microsoft assembles a CCaaS from Nuance, Power Platform, Teams and -- for those who need it -- Dynamics 365 tech. Continue Reading
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Feature
15 Jul 2022
The future of data science: Career outlook and industry trends
The future of data science as a profession is unclear, as new technologies change the responsibilities of data scientists. It may also soon change the nature of the job. Continue Reading
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News
14 Jul 2022
AI21 secures $64M in funding as NLP market grows
AI21 Labs is now worth $664 million. Its growth shows the demand for more language models and tools despite the dominance of models like OpenAI's GPT-3, GPT-J and GPT-Neo. Continue Reading
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Tip
14 Jul 2022
How AI governance and data privacy go hand in hand
Given instances where AI compromise data privacy and security, it's imperative that organizations understand both AI and data privacy can coexist in their AI governance frameworks. Continue Reading
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Feature
12 Jul 2022
AI for video editing: How one startup is doing it
The vendor's Magnifi platform enables enterprises to generate clips from live or prerecorded videos. The platform uses AI and computer vision to create short clips. Continue Reading
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Feature
08 Jul 2022
How enterprises can establish an AI-first data strategy
Enterprises looking to mature in their use of AI must focus on the information they're putting into their models. Their models should create trust in their business. Continue Reading
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News
07 Jul 2022
Salesforce CodeGen lead discusses AI-generated programming
The head of Salesforce's open source, AI-assisted no-code project discusses the company's approach to AI moving forward, as well as what users might see next on the roadmap. Continue Reading
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Feature
30 Jun 2022
How hybrid chatbots improve customer experience
Hybrid chatbots combine human intelligence with AI used in standard chatbots to improve customer experience. Learn how industries are using them to engage with customers. Continue Reading
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Feature
28 Jun 2022
Hybrid AI examples demonstrate its business value
As businesses weigh the potential benefits of implementing AI systems, hybrid AI examples demonstrate the technology's practical value for businesses. Continue Reading
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Tip
24 Jun 2022
Real-world hyperautomation examples show AI's business value
Hyperautomation examples in the real world help businesses automate as many of their processes as possible and achieve their strategic goals. AI is instrumental in these efforts. Continue Reading
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News
23 Jun 2022
Microsoft reins in AI facial and voice recognition tech
The tech giant plans to rein in some of its AI technologies based on facial and voice recognition to reduce or eliminate bias and discrimination and aim for 'inclusive AI.' Continue Reading
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Tip
15 Jun 2022
Weighing quantum AI's business potential
Quantum AI has the potential to revolutionize business computing, but logistic complexities create sizeable obstacles for near-term adoption and success. Continue Reading
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News
13 Jun 2022
Alternative data, multimodal AI tech produce new insights
AI fuels the delivery of new sources of investment and corporate information, such as satellite imagery, contact center audio logs, employee sentiment and social media data. Continue Reading
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News
07 Jun 2022
DataRobot AI hits Google Cloud Marketplace, adds GitHub
The AI vendor puts its products on Google Cloud Marketplace and integrates with GitHub and other major online platforms including Sumo Logic, Splunk, Datadog and Zendesk. Continue Reading
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News
01 Jun 2022
Analytics, automation and AI will fuel future of business
Organizations that speed their decision intelligence abilities will be those that survive and thrive, while those that don't digitally transform will fail. Continue Reading
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Definition
01 Jun 2022
conservation of angular momentum
Conservation of angular momentum is a physical property of a spinning system such that its spin remains constant unless it is acted upon by an external torque; put another way, the speed of rotation is constant as long as net torque is zero. Continue Reading
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Feature
19 May 2022
How AI and automation play a role in ITOps
Tech professionals agree that AI, intelligent automation and cybersecurity play important roles in the enterprise and can revolutionize ITOps when implemented and used correctly. Continue Reading
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News
13 May 2022
Federal warning on AI hiring bias now comes with teeth
Federal regulators have been warning employers about the risk of AI bias in hiring. The Justice Department is now involved, which means investigations may be next. Continue Reading
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Definition
12 May 2022
knowledge engineering
Knowledge engineering is a field of artificial intelligence (AI) that tries to emulate the judgment and behavior of a human expert in a given field. Continue Reading
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News
09 May 2022
Pyramid Analytics raises $120M, IPO could be next
The vendor plans to use the influx of capital to fund product development, geographic expansion and add staff with an eye toward going public within three years. Continue Reading
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News
05 May 2022
Domino Data Lab releases latest MLOps platform update
Domino 5.2 includes new features for data scientists to find the best model development environment and use Snowflake by automating model deployment to Snowflake's Data Cloud. Continue Reading
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News
04 May 2022
TeamViewer's AiStudio: AI is the next evolution for AR
Frontline's new add-on enables enterprises to train models for image and object recognition. The system can detect shop floor warning signs and other safety problems. Continue Reading
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Feature
28 Apr 2022
5 best practices for creating a data-driven supply chain
Turning to data and analytics to manage supply chain disruption only helps if leaders use good practices for extracting insights. Here are five that can help. Continue Reading
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News
28 Apr 2022
AI's effects on climate change: Both good and bad
With more companies building supercomputers and infrastructure that requires a lot of compute power, AI may be doing more harm than good to the planet. Continue Reading
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News
27 Apr 2022
How a startup uses a facial recognition engine during COVID-19
Sentry Interactive uses an AI facial recognition system in its Tower platform, a device that enables organizations to help people safely and securely enter buildings. Continue Reading
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News
27 Apr 2022
HPE targets machine learning with AI platforms
The Machine Learning Development System is a full stack of software and hardware for training and building models. Swarm Learning enables enterprises to share data at the edge. Continue Reading
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News
25 Apr 2022
AI virtual assistant grooms skier experience at Snowbird
Using an AI-powered chatbot designed with the friendly likenesses of avalanche dogs, the famed Utah ski resort is able to quickly respond to customers' questions. Continue Reading
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News
21 Apr 2022
Chatbots and a tortilla-making robot: Chipotle's AI
The restaurant chain uses the technology to provide recommendations to customers, help with complaints and improve its inventory system. It is also testing out AI in the kitchen. Continue Reading
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Tip
20 Apr 2022
Use an AI governance framework to surmount challenges
As AI governance adapts to the rapidly expanding field of AI, businesses need a holistic framework to surmount challenges with clearly defined roles and responsibilities. Continue Reading
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Feature
14 Apr 2022
Combating AI bias in the financial sector
Companies must use explainable AI to avoid making unfair and biased decisions about consumers. Some use machine learning tools; others avoid personally identifying information. Continue Reading
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Feature
13 Apr 2022
Stochastic processes have various real-world uses
The breadth of stochastic point process applications now includes cellular networks, sensor networks and data science education. Data scientist Vincent Granville explains how. Continue Reading
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News
12 Apr 2022
'CRM Analytics' Salesforce's new name for Tableau CRM
Salesforce refreshes the sales analytics package formerly known as Einstein Analytics by adding CRM-native features, a Slack app and vertical-specific integrations. Continue Reading
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Feature
11 Apr 2022
Stochastic point processes and their practical value
Data scientists learn and utilize stochastic point processes for myriad pragmatic uses. Data scientist Vincent Granville explains this in his new book. Continue Reading
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News
07 Apr 2022
Making AI systems responsible, competitive and functional
Many enterprises have a tough time building fair and trustworthy models. Doing so could be profitable for enterprises, while not doing so could be catastrophic. Continue Reading
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News
06 Apr 2022
Monitaur makes AI governance tool generally available
GovernML helps enterprises determine policies surrounding responsible and ethical AI. It also helps enterprises determine their risk management policies. Continue Reading
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Feature
04 Apr 2022
Spotify personalizes audio experiences with machine learning
The streaming platform builds models using analytics, data from users and content to create a personalized audio experience for users and try to keep them as long-term customers. Continue Reading
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Tip
01 Apr 2022
How AI ethics is the cornerstone of governance
The concept of AI ethics ensures that AI systems provide accuracy and reliability. Businesses will benefit from adopting AI ethics strategies of their own. Continue Reading
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News
30 Mar 2022
New Google Cloud retail tool targets search abandonment
The new tool is aimed at providing better results for online shoppers. It understands user intent and context, provides results for broad inquiries, and includes semantic search. Continue Reading
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News
29 Mar 2022
Oracle HeatWave ML fuses machine learning with database
The tech giant is continuing to build out the capabilities of its MySQL HeatWave cloud database with real-time elasticity, performance boosts and machine learning integration. Continue Reading