Enterprise applications of AI
A large percentage of enterprises have already implemented some type of artificial intelligence software to improve their business, be it chatbots for customer service or machine learning for predictive analytics. Find information about those enterprise AI applications and many more emerging uses of AI.
Top Stories
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20 Dec 2024
A simple guide to greenhouse gases: Main types and sources
If you're confused about what greenhouse gases are and why they matter, you're not alone. Learn about carbon, methane and others, and what they have to do with climate change. Continue Reading
By- Diann Daniel, Executive Editor
- Jacob Roundy
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Tip
20 Dec 2024
7 advantages of OCR for data entry
OCR tools convert physical documents, like receipts and invoices, to machine-readable text. Advantages of this technology include improved enterprise search and customer service. Continue Reading
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21 Apr 2020
8 emerging AI use cases in the enterprise
New approaches to AI model building, more system thinkers -- amid a global pandemic, the landscape has changed for AI applications in the enterprise. Here are eight emerging AI use cases. Continue Reading
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16 Apr 2020
Using ModelOps, a financial services company scales out
Using model operations (ModelOps), a fintech startup was able to scale up its model deployment quickly, while also maintaining model governance at scale. Continue Reading
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13 Apr 2020
Supercomputer consortium powering COVID-19 treatment research
Supercomputers, AI and high-end analytic tools are each playing a key role in the race to find answers, treatments and a cure for the widespread COVID-19. Continue Reading
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10 Apr 2020
Text search tool makes finding documents easier
Using a visually appealing approach, Keeper.fyi enables users to search text documents, images, and graphs and charts quickly and efficiently. Continue Reading
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08 Apr 2020
HPE Primera storage makes Synergy, Composable Rack more intelligent
See how intelligent all-flash Primera storage with InfoSight predictive analytics brings a more cloud-like resilient, agile, scalable experience to HPE composable infrastructures. Continue Reading
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06 Apr 2020
City of Knoxville deploys a web and SMS chatbot
By using a chatbot from text messaging vendor Quiq, the city of Knoxville, Tenn. can give its residents information on the coronavirus, the 2020 census, and the city's social services. Continue Reading
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06 Apr 2020
How data science can help your company withstand the pandemic
The COVID-19 pandemic is adversely affecting businesses worldwide, but data science can help you solve immediate problems and create data-driven strategies for the long term. Continue Reading
By- Piyanka Jain, Guest Contributor
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06 Apr 2020
4 roles of AI in content management systems
Enterprise content management systems employ AI in a number of ways, including chatbots, robotic process automation, enterprise search and content security. Continue Reading
By- Reda Chouffani, Biz Technology Solutions
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03 Apr 2020
AI and RPA are here to stay
The coronavirus pandemic has caused enterprises to rely more on AI technologies as they are forced to lay off employees or temporarily close their offices. Continue Reading
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02 Apr 2020
Using AI in AML fights fraud while protecting privacy
Money laundering and fraud remain a risk for financial institutions, but AI can act as a useful tool against a constantly evolving financial enemy. Continue Reading
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27 Mar 2020
Common sense in AI remains elusive
While AI and machine learning have made major improvements and advancements to computers, common sense in AI has proven to be a significant challenge. Continue Reading
By- Kathleen Walch, Cognilytica
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News
26 Mar 2020
AI in procurement creates searchable, sorted data
Canadian startup Tealbook uses NLP and machine learning to automatically create sorted and searchable supplier data, enabling its customers to spend less time looking for data and more time using it. Continue Reading
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23 Mar 2020
Data center energy usage combated by AI efficiency
Though often forgotten by the general public, data centers account for 1% of the world's energy consumption. Explore what brought about data centers and how AI can be used to help mitigate their presence. Continue Reading
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23 Mar 2020
AI in mining takes root in the industry
Executives from data science vendors Kespry and Descartes Labs discuss the importance of AI in the mining industry, a sector that is still fairly new to AI technologies. Continue Reading
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23 Mar 2020
Science fiction vs. reality: A robotics industry overview
Robots have made their way into industrial, manufacturing and military settings, but the robots of science fiction remain a long-term goal rather than a reality. Continue Reading
By- Ronald Schmelzer, Cognilytica
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19 Mar 2020
Using automated machine learning for AI in insurance
Using dotData, an automated machine learning vendor, one of the largest insurance firms in Japan built out an AI platform that provides a personalized experience to customers. Continue Reading
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10 Mar 2020
RPA adoption trends point to broadening use cases
RPA is frequently discussed, but here we sort out the potential of this technology -- and the limiting factors that prevent it from living up to the hype. Continue Reading
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05 Mar 2020
Advanced AI in financial services boosts fraud detection, efficiency
Financial firms plan to invest more into R&D on AI and plan to deploy advanced AI, like deep learning, within the next two years, according to a new survey. Continue Reading
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28 Feb 2020
The AI accelerator chip can make AI accessible to all
Specialized AI chips released by companies like Amazon, Intel and Google tackle model training efficiently and generally make AI solutions more accessible. Continue Reading
By- Kathleen Walch, Cognilytica
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28 Feb 2020
Edge computing use cases led by autonomous cars and coffee bars
Edge computing can decrease latency times dramatically and has found its place in autonomous vehicles, manufacturing plants and retail. Continue Reading
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27 Feb 2020
Customer experience chatbot provides answers
Upwork has slowly been rolling out a customer experience chatbot service from vendor Ada, which it uses in conjunction with Zendesk to help provide customers with support. Continue Reading
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25 Feb 2020
Forest fire sensors and AI help detect fires in Chile
Entel Ocean uses DataRobot's automated machine learning platform, as well as IoT sensors, to automatically detect forest fires in Chile. The platform can detect fires faster than manual counterparts. Continue Reading
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Tip
19 Feb 2020
AI-driven cybersecurity teams are all about human augmentation
AI is often associated with technology replacing humans. In the case of AI-based cybersecurity teams, however, AI will augment its human counterparts, not supplant them. Continue Reading
By- Jessica Groopman, Kaleido Insights
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18 Feb 2020
7 hurdles to using AI in accounting and finance
Setting realistic expectations and using the same quality control measures that employees must follow can ensure success when you apply AI to financial data and processes. Continue Reading
By- David Essex, Industry Editor
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18 Feb 2020
The future state of machine learning needs improved frameworks
Utilizing machine learning in the collection and processing of data would most likely lead to more widespread adoption of AI based on the technology. Continue Reading
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13 Feb 2020
Customer experience vendor benefits from AI in forecasting
Using Anodot, customer experience software vendor Gainsight can automatically surface anomalies in its data and fix them, often before they become major problems. Continue Reading
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06 Feb 2020
Social media marketing vendor uses sentiment analysis
Falcon.io, a social media marketing vendor, turned to AI vendor Lexalytics to add automatic social media sentiment analysis capabilities to its platform. Continue Reading
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News
31 Jan 2020
Microsoft launches AI for Health initiative
Microsoft's new health AI initiative may do some good for partner nonprofit and academic healthcare groups, but it may raise some data privacy concerns as well. Continue Reading
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30 Jan 2020
RPA in payroll automates finance processes for NYP hospital
NewYork-Presbyterian, one of the largest hospitals in the U.S., looked to WorkFusion to automate some payroll processes, including filling out missed punch forms. Continue Reading
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28 Jan 2020
Early use of AI for finance focused on operations, analytics
CFOs are automating repetitive processes in accounts payable and reporting; widespread use of AI in finance is not likely in the near term. Here's a look at the issues. Continue Reading
By- David Essex, Industry Editor
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News
23 Jan 2020
Eye transplant nonprofit turns to supply chain modeling
Eversight, a nonprofit that recovers and transports eye tissue, turned to a supply chain management software system to better predict supply routes. Continue Reading
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22 Jan 2020
GumGum uses machine learning annotation service Figure Eight
Computer vision vendor GumGum gets its training data from Figure Eight, a machine learning training data vendor. Figure Eight uses crowdsourcing to annotate training data. Continue Reading
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20 Jan 2020
The rising use of AI in the energy sector
The energy industry has begun to ramp up the adoption of AI with the usage of smart grids among other technologies and has seen the benefits of the technology. Continue Reading
By- Kathleen Walch, Cognilytica
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17 Jan 2020
AI in e-commerce helps product sales
EBay uses AI to power tools and services it built in-house to attract and retain users, such as automatic translation, image recognition and photo cleanup. Continue Reading
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17 Jan 2020
How to overcome 4 major challenges in AI adoption
While companies are stuck in the research phase of AI, a few simple infrastructure analyzations can jumpstart the process -- and ensure successful deployment. Continue Reading
By- Scott Robinson, New Era Technology
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17 Jan 2020
Hair salon uses front desk AI to boost appointments
A hair salon in Florida uses conversational AI to automatically engage clients over text. The bot answers questions and schedules appointments without human input. Continue Reading
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13 Jan 2020
Sensor and analytics vendor Motionloft closes
Motionloft is ending its data collection services on Jan. 17, leaving its customers without a way to use their Motionloft sensors. The company is insolvent. Continue Reading
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10 Jan 2020
The uses of AI in medical imaging
Medical imaging is being deployed with the assistance of AI in order to reduce the strain on medical professionals and hopefully improve patient care. Continue Reading
By- Kathleen Walch, Cognilytica
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06 Jan 2020
AI and machine learning in cybersecurity: Trends to watch
AI and machine learning in cybersecurity are not so much useful to security teams today as they are necessary. Examine cybersecurity automation trends and benefits. Continue Reading
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31 Dec 2019
Autonomous retail cuts operational costs, personalizes shopping
Companies are starting to deploy popular AI technologies like RFID, facial recognition and sensor tracking to provide consumers with autonomous shopping experiences. Continue Reading
By- Ronald Schmelzer, Cognilytica
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09 Dec 2019
How GE uses a 'Humble AI' approach to manufacturing
GE executive Colin Parris explains why a deliberate approach to deploying AI is needed when dealing with products that cost hundreds of millions of dollars to make. Continue Reading
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06 Dec 2019
AWS, NFL machine learning partnership looks at player safety
A new AWS and NFL partnership aims to use AI and machine learning to reduce the risk of injuries to players. The partnership builds off of the companies' Next Gen Stats agreement. Continue Reading
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27 Nov 2019
Vendor 3PM uses AI and analytics to prevent Black Friday fraud
Using AI, analytics and Google Cloud tools, e-commerce intelligence vendor 3PM Solutions helps identify and take down counterfeit products for major e-commerce players. Continue Reading
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26 Nov 2019
Role of AI in cybersecurity and 6 possible product options
Cyberthreats loom large in this modern IT environment. Explore the six most common roles of AI in cybersecurity and the products synthesizing them. Continue Reading
By- Jessica Groopman, Kaleido Insights
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21 Nov 2019
AI in advertising captures audiences with personalized ads
Using AI technology, AdGreetz generates millions of personalized ads over the web and social media for its client Flipkart, an e-commerce vendor based in India. Continue Reading
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14 Nov 2019
Medline streamlines workflow by automating accounts payable
By using Abbyy for OCR and UiPath for RPA, Medline is automating accounts payable. This speeds up the filing of the 2,000 invoices the healthcare distributor receives daily. Continue Reading
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14 Nov 2019
Anaheim PD explores facial recognition for law enforcement
Using a facial recognition platform from Veritone, the Anaheim Police Department can more quickly identify suspects captured on camera by comparing photos with booking photos. Continue Reading
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14 Nov 2019
Compliance analytics helps data storage meet PII standards
Organizations are using predictive analytics and AI to sift through large data sets to ensure that any data stored is compliant with all personally identifiable information rules. Continue Reading
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Quiz
04 Nov 2019
Test your grasp of AI threats, privacy regulations and more
Test your grasp of current security topics like AI in cybersecurity and what privacy regulations require. Then receive CPE credit by passing this quiz. Continue Reading
By- Brenda L. Horrigan, Executive Managing Editor
- E-Zine 01 Nov 2019
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31 Oct 2019
Fintech and retail lead the fray in AI adoption by industry
Though AI enhances and drives the financial and manufacturing industries, others remain wary of the investment capital and research needed to insert AI into their enterprise. Continue Reading
By- Kathleen Walch, Cognilytica
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30 Oct 2019
The importance of AI for fraud prevention
As fraudsters become increasingly more professional and technologically advanced, financial organizations need to rely on products that use AI for to prevent fraud. Continue Reading
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29 Oct 2019
Understand the top 4 use cases for AI in cybersecurity
AI applications in security offers organizations four unique benefits. Learn how machine learning advances can change industry approaches to threat detection and prevention. Continue Reading
By- Jessica Groopman, Kaleido Insights
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23 Oct 2019
Brands must allay worries for AI in transportation to take hold
The personal mobility market is turning to emotional analysis and AI to negate fear and trepidation around emerging vehicle technology and the future of transportation. Continue Reading
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News
22 Oct 2019
New tools add AI power to Teradata Vantage platform
Teradata unveiled Vantage Analyst and Customer Experience, two new tools now part of the vendor's analytics platform, on Tuesday at its user conference in Denver. Continue Reading
By- Eric Avidon, Senior News Writer
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17 Oct 2019
DataRobot machine learning boosts MicroStrategy AI
Under a new partnership, MicroStrategy customers can use automated machine learning models from DataRobot for predictive, AI-based analytics. Continue Reading
By- Shaun Sutner, News Director
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11 Oct 2019
A chemical company simplifies workflows using RPA
Software from Automation Anywhere, an RPA vendor, was easy for Eastman Chemical Company employees to use at a desktop level to automatically handle daily tasks. Continue Reading
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08 Oct 2019
Adoption of AI in healthcare grows quickly, survey finds
The adoption of AI in healthcare is continuing to grow as the technology becomes more refined. Healthcare organizations are expecting to see returns in their AI investments. Continue Reading
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07 Oct 2019
AI in content management revolutionizes unstructured data
Managing content and data can take business process from unrefined to streamlined. Enterprises can slowly apply technologies to climb the ladder of cognitive content intelligence. Continue Reading
By- Kathleen Walch, Cognilytica
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03 Oct 2019
Cornell Tech puts computer vision into practice on clothing
A team at Cornell Tech built a clothing recognition dataset, and recently turned to Samasource, which provides AI training data services, to annotate tens of thousands of images. Continue Reading
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02 Oct 2019
Pride and nerves delay AI adoption in the enterprise
A new study shows that AI adoption in the enterprise is slower than it ought to be. Experts point to a lack of education, the need for explainable AI, and even executive pride. Continue Reading
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30 Sep 2019
John Deere's software and AI journey
John Deere began a software journey more than a decade ago, hiring technology teams and developing new technologies, including AI, to help drive innovation in its machinery. Continue Reading
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27 Sep 2019
How automated machine learning tools pave the way to AI
Every enterprise is trying to get to machine learning and, ultimately, AI, but not every business has the level of skill in-house to make it happen. Is automated machine learning the answer for them? Continue Reading
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27 Sep 2019
Is artificial general intelligence possible in our lifetime?
Artificial general intelligence aims to create a wide-reaching, common-sense AI that behaves in a human fashion, but researchers and experts are questioning its plausibility. Continue Reading
By- Kathleen Walch, Cognilytica
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27 Sep 2019
Modular AI can help enterprises apply and understand AI
Modular AI enables customers to deploy AI as it applies to individual use cases, creating a more focused, open, and cheaper overall AI system and strategy. Continue Reading
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26 Sep 2019
AI and humans need each other
Sometimes, fully automating a system can lead to problems. AI and people need to work together to handle workflows, instead of leaving it all up to a system. Continue Reading
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25 Sep 2019
Cambridge Consultants demos show uses of AI
At a demo event, Cambridge Consultants highlighted some of the applications of AI with a system that can count TB cells in a sputum sample and a system that can fix image distortion. Continue Reading
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25 Sep 2019
AI gig economy sets workers and bots on collision course
The future of work has shifted toward a gig economy, with high-value, short-term workers on demand for organizations. The fast turnover and high volume demand AI to reduce friction. Continue Reading
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20 Sep 2019
Clearsense uses Unravel Data for AI in performance management
Unravel Data uses AI in performance management to power its APM platform. Clearsense turned to Unravel to get automated optimizations and enable multi-cloud support. Continue Reading
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16 Sep 2019
Gen Z in the workforce both want and fear AI and automation
For Gen Z in the workforce, AI and automation are ways to ease workloads, even as the young generation worries the technologies could eventually replace them. Continue Reading
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12 Sep 2019
U.S. spends more on AI as AI in China continues to grow
Research and development of AI in China continue to grow. Meanwhile, the U.S. plans to up its spending on non-defense AI projects by close to $1 billion in 2020. Continue Reading
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05 Sep 2019
Use of AI in business requires education, understanding
AI adoption requires business leaders to have a clear understanding of the technology and its capabilities, as well as how AI can help automate and aid specific functions. Continue Reading
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04 Sep 2019
Using enterprise intelligent automation for cognitive tasks
RPA is no longer comprised of simple chatbots or repetitive programmed tasks. Enterprises are looking at RPA to move up the ladder of cognitive automation. Continue Reading
By- Kathleen Walch, Cognilytica
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28 Aug 2019
How to solve deep learning challenges through interoperability
The challenges of training and overseeing advanced neural networks is leading to an implementation bottleneck in deep learning technology. Continue Reading
By- Scott Robinson, New Era Technology
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26 Aug 2019
Parabole search analytics product moves to Azure Marketplace
Parabole.ai moved its Cognitive Analytics Platform onto Azure Marketplace in a move that aligns with the current trend of tool and platform vendors moving to a cloud service. Continue Reading
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26 Aug 2019
The use of technology in education has pros and cons
Vendors continue to develop AI in education applications and technologies as students see benefits in using technology in the classrooms and when doing their homework. Continue Reading
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23 Aug 2019
Consumer goods company Unilever uses Google AI for marketing
Using Google Cloud products, including Google's Vision API and Natural Language API, Unilever creates innovative and personalized social media marketing campaigns. Continue Reading
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21 Aug 2019
With ThoughtSpot, GlobalTranz makes AI in logistics platform
GlobalTranz, a logistics company, uses AI and analytics in logistics to predict driver behaviors and plan shipping routes that will keep the shippers and the drivers happy. Continue Reading
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16 Aug 2019
Bibb County School District cybersecurity efforts use AI
Using AI-driven cybersecurity from ManagedMethods, a Georgia school district blocks external threats and identifies potentially harmful language in student documents. Continue Reading
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15 Aug 2019
Chatbots in customer service find success with focused goals
Chatbots can be a great adjunct to customer service, but a successful rollout requires careful planning, flexibility and clear objectives. Continue Reading
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09 Aug 2019
Despite losses, DeepMind technologies are worth it to Alphabet
Alphabet's DeepMind company loses millions of dollars each year, but it appears the research firm’s AI advances are so valuable that Alphabet finds it worthwhile anyway. Continue Reading
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08 Aug 2019
Enterprises should start developing an AI ethics framework
As enterprises begin to deploy AI, they should focus on AI and ethics issues, as well as data privacy, and begin to create policies and guidelines around them. Continue Reading
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02 Aug 2019
AI for retailers is progressing
AI in retail adoption has been relatively slow, but it's starting to pick up as retailers see the benefits of AI technologies and the realities of e-commerce competition. Continue Reading
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01 Aug 2019
Use of AI in government makes agencies smarter
Government agencies are starting to embrace some of the same AI technologies that typical enterprises use, and many are finding increased efficiencies along the way. Continue Reading
By- Kathleen Walch, Cognilytica
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31 Jul 2019
AI in law enforcement is growing, but needs work
AI for police includes numerous different analytics, machine learning and natural language processing technologies, including facial recognition and automated transcription tools. Continue Reading
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31 Jul 2019
AI council examines emerging trends in AI
Experts on the Illinois Technology Association's AI Council urge companies to use their AI investments to connect with community members to make the best use of the technology. Continue Reading
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26 Jul 2019
Enterprises need to create an AI culture for success
Enterprises can resist using AI because of the cultural changes employees feel it will bring, including changes to employee job descriptions and elimination of outdated jobs. Continue Reading
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Infographic
26 Jul 2019
Mapping adoption of artificial intelligence in the enterprise
As many enterprises focus on use case research, the mature uses of AI are concentrated in supervised learning, structured data extraction and using a small number of platforms. Continue Reading
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25 Jul 2019
Analyst, author talks enterprise AI expectations
The author of the upcoming book about enterprise AI talks about realistic AI deployment, dispelling some of the AI hype myths that can be harmful to enterprises. Continue Reading
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25 Jul 2019
Augmented intelligence applications showing ROI, broad success
Enterprise uses have shown that utilizing augmented intelligence technology increases ROI, productivity and linear success as compared to general AI or AGI. Continue Reading
By- Ronald Schmelzer, Cognilytica
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19 Jul 2019
Agricultural equipment maker uses AI for customer experience
Using AWS services Redshift, S3 and SageMaker, as well as third-party tools, AGCO has created new AI marketing tools and a customer portal to better compete in a tight market. Continue Reading
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19 Jul 2019
AI for digital marketing heavily used in the gaming industry
AI in gaming has evolved beyond automating character and fictional world development. Gaming companies are now using AI to better market to existing and potential players. Continue Reading
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18 Jul 2019
AI in financial services helps speed consumer interaction
By using AI in finance, financial organizations are able to speed processes that otherwise would require more manual input from employees or consumers. Continue Reading
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12 Jul 2019
Automated transcription services for adaptive applications
NLP technologies have advanced in recent years. Using them, startups have been able to create automatic transcription software for adaptive applications. Continue Reading
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12 Jul 2019
GPU analytics speeds up deep learning, other data insights
GPU-based systems have become a popular platform for deep learning applications, and they're now also being used to accelerate analysis of IoT and geospatial data. Continue Reading
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11 Jul 2019
AI in the legal industry focuses on augmenting research
From billable time invoice generation to patent attribute data mining, the implementation of AI in law firms has aided in reducing low-value, time-consuming paralegal work. Continue Reading
By- Ronald Schmelzer, Cognilytica
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10 Jul 2019
Consider these 12 RPA software vendors for deployment
RPA technology can help companies successfully automate their tasks and processes if they can sift through the options to determine the right system for their enterprise. Continue Reading
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09 Jul 2019
AI and big data go perfectly together -- sometimes
The combination of big data and AI tools enables new forms of analytics and automation, but use of the technologies in enterprise applications is still evolving. Continue Reading
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03 Jul 2019
AI acquisitions lead to consolidation
Analytics and AI startups emerge regularly and grow quickly. Frequent acquisitions, however, seem to be creating a more consolidated industry, cementing some vendors at the top. Continue Reading
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Answer
28 Jun 2019
How can AI and data protection work together?
There may be value in including artificial intelligence in backup software. Find out which vendors are already using AI to improve backup and data protection capabilities. Continue Reading
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