AI technologies
Forward-looking enterprises have to be aware of emerging artificial intelligence technologies. Get the latest on AI technologies such as NLP, bots, machine learning, deep learning and open source AI tools.
Top Stories
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News
29 Oct 2024
Meta joins others reinventing search with AI
The social media giant has joined other vendors that are trying to reinvent search after the popularization of ChatGPT. The vendors want to challenge Google's position. Continue Reading
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News
29 Oct 2024
The causes of disillusionment with GenAI
The market has seen virtually unprecedented growth. However, enterprises lack confidence in what the technology can do. Nevertheless, enterprises still want to use it. Continue Reading
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Feature
23 Oct 2018
Social media and AI beef up personalization in marketing
Enterprises are increasing their use of AI in social media marketing, helping produce more targeted content. As applications evolve, some surprising use cases are emerging. Continue Reading
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Tip
16 Oct 2018
AI in contact centers offers agents behavioral analytics
Contact center AI offers tools to help agents provide better customer service through behavioral analytics. But AI may also present some privacy concerns. Continue Reading
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Feature
10 Oct 2018
4 ways CHROs and their teams can bust through the HR AI hype
The AI washing of technology is real, and it's confusing tech buying teams across companies, including those looking for AI in HR. Here's how to get past that hype. Continue Reading
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Feature
09 Oct 2018
The present and future use of AI in healthcare
The use of AI and machine learning in healthcare has already changed the way some clinical and administrative processes are handled, and it could help reinvent how care is provided. Continue Reading
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Opinion
01 Oct 2018
Current state of AI is poorly understood by the public
Current applications of AI revolve entirely around machine learning. But researcher Zachary Lipton says that's not the message you get from most media coverage of AI. Continue Reading
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Feature
24 Sep 2018
Wayfair's computer vision technology gets your style
At Wayfair, the digital and physical worlds continue to converge thanks to computer vision and mixed reality tech, enabling customers to get a better feel for products before they buy. Continue Reading
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News
21 Sep 2018
Create and apply a successful enterprise chatbot strategy
For enterprises looking to introduce chatbots, tips range from testing the bot in many different channels, planning for conversational limitations, and studying successful bots. Continue Reading
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Feature
17 Sep 2018
Bot security through AI openness
To ensure consumers interact with secure bots and AI tools, vendors like IBM and BotChain propose more AI transparency and have designed ways to achieve that. Continue Reading
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Feature
11 Sep 2018
AI in real estate smooths paper-based processes
The use of AI applications in real estate aims to make the paper-based processes of buying and selling property more reliable and repeatable. Continue Reading
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Feature
05 Sep 2018
Music composed by AI breathes new life into video games
AI-generated music could help indie video game developers incorporate another element into procedurally generated worlds, making them more dynamic and lifelike. Continue Reading
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Feature
30 Aug 2018
IBM and AI: Researcher talks current and future projects
The goal of numerous IBM AI projects is to ultimately create programs to augment human skills and jobs, not to take jobs away from humans, an IBM researcher says. Continue Reading
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Podcast
28 Aug 2018
Machine learning applications: From lab to enterprise
The process from lab idea to enterprise reality may challenge machine learning applications. Learn how implementers are navigating the journey to practical use. Continue Reading
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Feature
15 Aug 2018
Reddit and the aspiring data scientist
For amateur data scientists, Reddit provides the opportunity to post about personal projects, chat with like-minded people and get free advice from a large community. Continue Reading
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Feature
14 Aug 2018
How AI in e-commerce makes vendors more responsive to customers
AI tools are giving a boost to personalization in e-commerce as vendors find machine learning tools can make ads and experiences more relevant to their customers. Continue Reading
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Feature
09 Aug 2018
AI in hospitality industry helps smooth travel turbulence
A growing number of hotels using AI are reporting streamlined customer service and improved cross-sell opportunities, but the biggest benefits likely lay ahead. Continue Reading
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Podcast
08 Aug 2018
Talking Data: AI advances and the MIT Startup Exchange
The Talking Data podcast team discusses some of the MIT startups that are making advances in AI and natural language processing. Continue Reading
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Feature
30 Jul 2018
Where the IBM Project Debater AI system may be headed
Unveiled during a live debate in June, IBM's Project Debater will be partially released in 2019 and could have real-life applications, particularly in education. Continue Reading
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Feature
17 Jul 2018
Customer support chatbots set to transform service functions
AI-enabled chatbots are helping enterprises improve their customer service functions by automating some tasks, enabling human workers to focus on what really matters. Continue Reading
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Podcast
26 Jun 2018
Computer vision technology helps Trulia link buyers to homes
In this podcast, Trulia's vice president of engineering discusses the importance of computer vision applications to the website's overall goal of helping buyers find homes. Continue Reading
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Feature
19 Jun 2018
Deep learning use cases aren't limited to big tech companies
Industries that are not traditionally technology-driven are starting to find ways to use deep learning, proving the tools aren't just for large tech companies. Continue Reading
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Feature
14 Jun 2018
Tech experts weigh in on the AI hype cycle
AI expectations couldn't be any higher. Read why leading industry experts believe the hype is deserved and what developers can do to deliver on the technology's weighty promise. Continue Reading
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Feature
07 Jun 2018
Enterprises explore AI voice assistant technology
Intelligent voice assistant devices, so popular among consumers, are starting to make their way into enterprises, but businesses need to be mindful of several challenges. Continue Reading
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Feature
06 Jun 2018
Generative adversarial networks could be most powerful algorithm in AI
The emergence of generative adversarial networks has been called one of the most interesting successes in recent AI development and could make AI applications more creative. Continue Reading
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Feature
05 Jun 2018
Limits of AI today push general-purpose tools to the horizon
The future of AI should be focused on more general-purpose tools, but developers have a long way to go before achieving the kind of AI movies taught us to expect. Continue Reading
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Tip
01 Jun 2018
Benefits of artificial intelligence in communication
Enterprises that want to enhance their UC strategies can see several benefits of artificial intelligence in communication, collaboration, information access and UC endpoint control. Continue Reading
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Feature
30 May 2018
Machine learning still big at Stripe despite deep learning hype
Classical machine learning methods are getting overshadowed in today's AI landscape, but problems with deep learning are keeping them relevant at payment processor Stripe. Continue Reading
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Feature
17 May 2018
Implementing deep learning requires a creative approach
Using deep learning in an effective way requires creative problem-solving and a team approach that goes beyond simply hiring data scientists, experts say. Continue Reading
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Feature
10 May 2018
AI in call centers amplifies customer voice
Speech analytics use cases involving customer contact centers show how AI technology can make sense out of messy human language, helping businesses along the way. Continue Reading
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Feature
07 May 2018
Limitations of neural networks grow clearer in business
AI often means neural networks, but intensive training requirements are prompting enterprises to look for alternatives to neural networks that are easier to implement. Continue Reading
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Feature
18 Apr 2018
Value of NLP applications varies for different AI uses
Chatbots and virtual assistants are built on sophisticated component pieces, like NLP tools and automated bot technology, which can be implemented on their own in some use cases. Continue Reading
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Feature
13 Apr 2018
How one company thinks chatbots and AI can change insurance
Insurance agency management company In-Fi is hoping AI chatbots can streamline homeowner insurance applications and bring the process in line with customers' expectations. Continue Reading
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Feature
10 Apr 2018
Harman's plan for AI in cars moving full speed ahead
Can an AI virtual assistant in every car save the auto industry from sluggish sales and an uncertain future? Audio component manufacturer Harman argues that it can help. Continue Reading
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Feature
06 Apr 2018
More curiosity could help narrow AI tools handle broader uses
Today, engineers are developing AI tools primarily for individual applications, but programming a facsimile of curiosity into algorithms could help make them more general purpose. Continue Reading
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Feature
05 Apr 2018
Why Intuit aims chatbot design at a narrow set of tasks
A data scientist at Intuit details the finance software vendor's approach to building chatbots -- and explains why it's limiting them to some basic customer service activities. Continue Reading
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Feature
02 Apr 2018
AI virtual assistant tools prove better for customer service than chatbots
AI virtual assistant software is increasingly surpassing chatbots and natural language search, as enterprises see deeper value in enabling true conversation. Continue Reading
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Feature
15 Feb 2018
AI functionality limited today but could be a game-changer
Limited AI capabilities could soon give way to technology that is truly transformative for enterprises, surpassing the overhyped functionality that we see today. Continue Reading
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Opinion
15 Feb 2018
AI technologies have come far, but the road is long
Machine learning and other artificial intelligence technologies are poised to offer businesses big benefits, but companies have to walk before they run with AI. Continue Reading
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Feature
30 Jan 2018
Chatbot applications must get better at chatting to engage users
Today's AI chatbots are good at taking orders and delivering scripted responses, but experts say tomorrow's chatbots need to be more conversational in order to deliver bigger value. Continue Reading
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News
05 Jun 2017
How Facebook uses deep learning models to engage users
At Facebook it's all about user engagement, and to accomplish this, the company relies heavily on deep learning algorithms to tailor its products to the interests of individuals. Continue Reading