AI business strategies
Artificial intelligence software is changing how enterprises conduct business. Machine learning supports data-driven decisions, customer service chatbots follow up on leads, robots in manufacturing boost productivity -- the list goes on. Get advice for building and implementing AI business strategies.
Top Stories
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Tip
13 Feb 2025
History of generative AI innovations spans 9 decades
The dominance of Nvidia chips, emerging technologies like agentic and embodied AI, and knockoffs of ChatGPT are among the latest milestones powering GenAI's business future. Continue Reading
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News
12 Feb 2025
Thomson Reuters win not telling of other AI fair use lawsuits
A judge rules in favor of the media company. However, the decision will likely not significantly affect generative AI lawsuits still waiting for a court ruling. Continue Reading
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Feature
26 Dec 2018
AI winter is coming? Not this time, Tom Davenport says
A new AI winter, or downturn, is unlikely, even if the current slew of inflated expectations surrounding AI predicts inevitable disappointment, analytics expert Tom Davenport says. Continue Reading
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Feature
26 Dec 2018
Davenport: AI-based projects should be focused in scope
New AI projects in enterprises should focus on achievable goals rather than try to reinvent business processes or products and services, Tom Davenport says. Continue Reading
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Feature
18 Dec 2018
Explainability is no solution to problem of bias in AI
Explainability has been touted as a solution to the problem of biased AI models, but experts say that approach only gets you part of the way to bias-free applications. Continue Reading
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Feature
17 Dec 2018
5 trends in AI that shaped 2018
2018 was a big year in the world of AI. Here we look at five of the leading trends in the use of AI to see how they set the stage for what should be further gains next year. Continue Reading
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News
07 Dec 2018
Impact of AI on business still more limited than some hoped
Most businesses have yet to feel the full effect of AI, as enterprises labor to determine where and under what conditions the technology can most effectively be deployed. Continue Reading
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News
06 Dec 2018
Oracle-DataFox acquisition could expand users' AI options
Oracle AI capabilities are likely to see a boost, as the vendor now has access to machine learning algorithms that can automatically distill useful information from large bodies of text. Continue Reading
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Feature
30 Nov 2018
AI use in healthcare ramps up for app maker Cognoa
Applications of AI in healthcare have been relatively restricted due to regulatory and data challenges, but one startup is finding ways to make AI effective. Continue Reading
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Feature
20 Nov 2018
AI in fashion design and retail takes center stage
AI and fashion are a natural pairing as clothing designers and retailers are using technology to monitor what's hot and improve the efficiency of manufacturing and supply chains. Continue Reading
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Feature
20 Nov 2018
Countries need national strategy for AI to stay competitive
With the Chinese government funding artificial intelligence at an aggressive pace, the U.S. and other countries are facing substantial pressure to step up their investment. Continue Reading
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Feature
12 Nov 2018
AI for accessibility helps people with disabilities
AI for people with disabilities is making a meaningful difference in their ability to navigate the world and participate in all the activities of daily life. Continue Reading
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Feature
31 Oct 2018
Business robotics moves off of the manufacturing floor
New uses of robotics are opening up in businesses, as applications for the technology begin to expand beyond its traditional place in manufacturing plants. Continue Reading
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Feature
31 Oct 2018
Nations sharpen AI strategies as global competition heats up
The U.S. and China are the leading countries in AI research and development right now, but nations throughout the world are developing strategies to remain competitive. Continue Reading
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Opinion
26 Oct 2018
Healthcare and AI are a good pair -- until vendors overpromise
Excessive promotion and grandiose promises from vendors like IBM are making it hard to accurately judge what the proper role of AI in healthcare should be. Continue Reading
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Feature
23 Oct 2018
Social media and AI beef up personalization in marketing
Enterprises are increasing their use of AI in social media marketing, helping produce more targeted content. As applications evolve, some surprising use cases are emerging. Continue Reading
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Feature
09 Oct 2018
The present and future use of AI in healthcare
The use of AI and machine learning in healthcare has already changed the way some clinical and administrative processes are handled, and it could help reinvent how care is provided. Continue Reading
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Feature
05 Oct 2018
Use of AI in pharma grows as drug-makers see big benefits
The use of AI in clinical trials, drug discovery and manufacturing is growing and, despite a few barriers, drug companies are expected to continue rolling out the technology. Continue Reading
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Feature
01 Oct 2018
AI in policing is controversial but delivers results
The drive toward more predictive policing is only growing stronger as computer vision and other AI tools are put to use. But not everyone is happy with the trend. Continue Reading
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Feature
14 Sep 2018
AI in sports helps teams and leagues engage with fans
The use of artificial intelligence in sports industry is a growing trend that is helping leagues and teams engage with fans and improve the quality of in-game officiating. Continue Reading
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Feature
10 Sep 2018
RPA strategy takes advantage of fast-growing market
The RPA market is rapidly growing, and it's little wonder why. Using RPA best practices, businesses can deploy RPA quickly and potentially use it to save time and money. Continue Reading
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Feature
05 Sep 2018
Music composed by AI breathes new life into video games
AI-generated music could help indie video game developers incorporate another element into procedurally generated worlds, making them more dynamic and lifelike. Continue Reading
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Feature
14 Aug 2018
Algorithmic bias top problem enterprises must tackle
No enterprise today would roll out an obviously biased AI tool, but many remain unaware of the risks of unconscious bias in algorithms, which can produce equally dangerous results. Continue Reading
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News
10 Aug 2018
Microsoft Dynamics 365 updates add AI features to CRM
Microsoft has introduced new updates to its Dynamics 365 CRM platform, including AI-driven business intelligence tools for sales, marketing and service. Continue Reading
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Feature
06 Aug 2018
AI process automation offers benefits, but challenges remain
Enterprises are starting to employ machine learning tools as part of their AI automation strategies, but several key challenges stand in the way of effective usage. Continue Reading
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Feature
19 Jul 2018
At Intuit, machine learning enhances products, CTO says
Intuit's machine learning and AI technology are transforming its many financial software products. CTO Tayloe Stansbury discusses what that means for Intuit. Continue Reading
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Feature
18 Jul 2018
AI for business operations starts to offer value
Businesses are starting to implement AI in operations to smooth out back-office processes and streamline repetitive tasks that currently take too much time for human workers. Continue Reading
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Feature
12 Jul 2018
The threats of AI must be taken seriously to prevent harm
The risks of AI use are growing as the technology becomes more pervasive. Rather than laugh off the threats, businesses should move to mitigate them before they become headaches. Continue Reading
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Tip
25 Jun 2018
Building a data science team in today's data-centric climate
Finding and training data scientists to build a data science team can be challenging. But in a recent webinar, a Gartner analyst offered tips on how to do it. Continue Reading
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Feature
30 May 2018
Addressing the ethical issues of AI is key to effective use
Enterprises must confront the ethical implications of AI use as they increasingly roll out technology that has the potential to reshape how humans interact with machines. Continue Reading
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Feature
22 May 2018
Combination of blockchain and AI makes models more transparent
Blockchain technology could play an important role in helping enterprises develop more explainable AI applications, something that is frequently lacking today. Continue Reading
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Feature
17 May 2018
Threats of AI include malicious use against enterprises
As sophisticated tools become easier to use, enterprises need to protect themselves against AI threats to ensure they do not become the victims of malicious attacks. Continue Reading
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Podcast
15 May 2018
Avoid bias in algorithms for best AI results
In this podcast, we examine leading thoughts on the problem of AI bias and how to mitigate some of the most common sources of unfair treatment of users of AI applications. Continue Reading
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Feature
27 Apr 2018
AI implementation is a winner-take-all race, analyst says
Your AI strategy should focus on growth rather than efficiency, says McKinsey analyst Jacques Bughin -- advice that enterprises rarely hear when launching projects. Continue Reading
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Feature
25 Apr 2018
GDPR regulations put premium on transparent AI
As the EU's GDPR regulations go into effect, enterprises must focus on building transparency in AI applications so that algorithms' decisions can be explained. Continue Reading
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Feature
02 Apr 2018
How to keep your implementation of AI free from algorithm bias
When implementing AI, it's important to focus on the quality of training data and model transparency in order to avoid potentially damaging bias in models. Continue Reading
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Feature
28 Mar 2018
Humans and AI tools go hand in hand in analytics applications
Companies are keeping data analysts and other workers in the loop with AI applications to check the results generated by automated algorithms for accuracy, relevance and missing info. Continue Reading
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Feature
27 Mar 2018
Artificial intelligence in business strategies, uses
SearchEnterpriseAI delivers news, tips and strategic advice on applying artificial intelligence technologies in the enterprise to improve products, services and operations. Continue Reading
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News
02 Mar 2018
Expert panel warns developers to beware of AI bias
Despite new development tools to build AI applications, developers must be wary of bias creeping into their systems. Continue Reading
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Tip
09 Jan 2018
Dun & Bradstreet's chief data scientist: Don't ignore these eight AI topics
Anthony Scriffignano's list of AI topics to watch in 2018 highlights the benefits and complications the widespread application of artificial intelligence technology will have on the enterprise in the coming year. Continue Reading
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News
21 Jun 2017
Mathematician warns against weapons of 'math' destruction
In this SearchCIO Q&A, author and data scientist Cathy O'Neil talks about the danger of trusting algorithms too much. Continue Reading