AI business strategies
Artificial intelligence software is changing how enterprises conduct business. Machine learning supports data-driven decisions, customer service chatbots follow up on leads, robots in manufacturing boost productivity -- the list goes on. Get advice for building and implementing AI business strategies.
Top Stories
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Opinion
07 Mar 2025
How RAG unlocks the power of enterprise data
An industry analyst's perspective on how retrieval-augmented generation can enhance LLM accuracy, reduce hallucinations and scale AI adoption. Continue Reading
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Feature
07 Mar 2025
GANs vs. VAEs: What is the best generative AI approach?
The use of generative AI is taking off across industries. Two popular approaches are GANs, which are used to generate multimedia, and VAEs, used more for signal analysis. Continue Reading
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Feature
29 Jun 2020
Deep learning's role in the evolution of machine learning
Machine learning has continued to evolve since its beginnings some seven decades ago. Learn how deep learning has catalyzed a new phase in the evolution of machine learning. Continue Reading
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Feature
19 Jun 2020
Machine learning for fraud prevention keeps TrafficGuard agile
TrafficGuard uses machine learning to prevent ad fraud but has faced the challenges that come along with it. Full-scale commitment and investment have eased those obstacles. Continue Reading
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News
16 Jun 2020
Amazon highlights distancing with Distance Assistant
Amid a lawsuit over unsafe warehouse conditions, Amazon brings an AI-powered camera and monitor system to its warehouses to help employees maintain social distancing. Continue Reading
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News
09 Jun 2020
DataRobot partners with BCG, acquires its analytics software
DataRobot's new partnership with Boston Consulting Group aims to bring the technical expertise of BCG to DataRobot's customers. The AI vendor also acquired analytics software from BCG. Continue Reading
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Feature
29 May 2020
Contact tracing apps seem effective, but have privacy concerns
Contact tracing mobile applications appear to offer an easier, safer way to track where an infected person has been, but technology could cross a data privacy boundary. Continue Reading
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Feature
29 May 2020
Enterprises should not neglect AI digital transformation
Enterprises should focus on automation to augment their workforces as they recover from the COVID-19 economic downturn, and not lose sight of larger digital transformation projects. Continue Reading
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Feature
19 May 2020
AI's impact on business: The quest to make money
'Bionic' companies have cracked the code on using AI to make money. Here is what IT and business leaders need to do to maximize AI's impact on the business. Continue Reading
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News
14 May 2020
Intel makes new investments in AI startups
Intel reveals new investments in 11 startups focused on AI, automation and chip design as the tech giant ramps up its efforts in the AI hardware market. Continue Reading
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News
13 May 2020
Facebook advances AI used to detect hate speech
Facebook can now proactively find and flag hate speech better. Meanwhile, the social media giant's AI Research made BlenderBot, an advanced conversational AI system, open source. Continue Reading
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Feature
13 May 2020
AI and DevOps team up in remote work model
Communication and network security are increasingly difficult in DevOps teams as the workforce goes digital. Using AI and machine learning helps companies adjust to the remote work model. Continue Reading
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News
08 May 2020
Automated data governance vendor Immuta gets key update
An update to Immuta's automated data governance enabled one of its users to better anonymize its consumers' data and control who has access to it. Continue Reading
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Feature
06 May 2020
AI in digital transformation vital for enterprises
Without using AI, enterprises will not be able to compete effectively, according to the CEO of Box. Companies need to infuse AI into their digital transformation efforts now. Continue Reading
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News
01 May 2020
SBA bans RPA for PPP loan applications after bots clog system
After a deluge of Paycheck Protection Program loan applications overwhelmed the SBA's electronic loan transfer system, the agency said it would no longer accept loans filed by RPA systems. Continue Reading
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News
30 Apr 2020
Nvidia finalizes Mellanox deal to boost AI products
The Nvidia acquisition of Mellanox will improve its GPU and AI infrastructure products, but it's not likely to give the company a significant edge in the competitive AI market. Continue Reading
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Feature
28 Apr 2020
Value of AI in capitalizing on big data, expanding automation
The strategic value of AI in business is growing as companies learn how to use AI technologies to capitalize on big data, drive automation and better serve customers. Continue Reading
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Feature
24 Apr 2020
Safety vs. privacy in the age of coronavirus raises tech questions
To slow the spread of the coronavirus, governments and organizations are using contact tracing and thermal imaging for fever detection, but these methods carry privacy concerns. Continue Reading
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News
23 Apr 2020
Atos acquisition of AI consulting firm looks promising
Atos, a global IT services company, acquired a data science and AI consulting firm as more enterprises move from experimenting with AI to deploying it at scale. Continue Reading
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Feature
15 Apr 2020
Here's how one lawyer advises removing bias from AI
Avoiding bias in AI applications is one of the central challenges in using the technology. Here's some advice on deploying AI technologies in a way that is fair. Continue Reading
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Feature
10 Apr 2020
AI for supply chain can help companies handle disruptions
Even faced with the unpredictability of the coronavirus pandemic, enterprises can generate some stability using AI and machine learning in their supply chains. Continue Reading
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Feature
03 Apr 2020
AI and RPA are here to stay
The coronavirus pandemic has caused enterprises to rely more on AI technologies as they are forced to lay off employees or temporarily close their offices. Continue Reading
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Feature
31 Mar 2020
How to identify projects that create AI business value
When AI projects lead with technology, they rarely have a business impact. Instead, business leaders should target projects to make a meaningful improvement in processes. Continue Reading
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Feature
23 Mar 2020
Science fiction vs. reality: A robotics industry overview
Robots have made their way into industrial, manufacturing and military settings, but the robots of science fiction remain a long-term goal rather than a reality. Continue Reading
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News
18 Mar 2020
Social media platforms ramp up automated content curation
As the new coronavirus continues to disrupt the workforce, social media companies are increasingly using machine learning to automatically detect and remove harmful content. Continue Reading
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Feature
09 Mar 2020
AI and chatbots: Conversational app platforms are maturing
Chatbots have long been reliant on pre-written responses to common questions. With the incorporation of AI, however, chatbots can take an important step forward. Continue Reading
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Feature
06 Mar 2020
Data Science Central co-founder talks AI, data science trends
In a Q&A, Vincent Granville, executive data scientist and co-founder of Data Science Central, discusses how AI has changed the data science field and the ways in which it will continue to do so. Continue Reading
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Feature
05 Mar 2020
Advanced AI in financial services boosts fraud detection, efficiency
Financial firms plan to invest more into R&D on AI and plan to deploy advanced AI, like deep learning, within the next two years, according to a new survey. Continue Reading
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News
02 Mar 2020
The pope, with Microsoft and IBM, calls for AI ethics
The Pontifical Academy for Life has issued new guidelines for ethical AI that call for artificial intelligence technology to be explainable, trusted and secure. Continue Reading
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Feature
25 Feb 2020
How stock market prediction using AI impacts the trading floor
Robo-advisors and stock monitoring bots are changing the way traders and investors take on the stock market. Continue Reading
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News
20 Feb 2020
EU AI regulation guidelines worry vendors
The EU released AI regulation guidelines that demand AI systems in high-risk areas are transparent and have human oversight. Some vendors are worried. Continue Reading
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Feature
18 Feb 2020
The future state of machine learning needs improved frameworks
Utilizing machine learning in the collection and processing of data would most likely lead to more widespread adoption of AI based on the technology. Continue Reading
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Feature
17 Feb 2020
Employee AI readiness is fairly low
Enterprise employees are largely lacking in AI skills, and enterprises need to work to reskill or upskill employees to improve their skills and help reduce AI job loss fears. Continue Reading
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News
12 Feb 2020
How the Clearview AI affair likely won't spur meaningful change
An obscure AI vendor sparked controversy for scraping social media for data to power a facial recognition platform that it sells to law enforcement agencies around the world. Continue Reading
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News
07 Feb 2020
IBM's Policy Lab calls for AI regulation
Launched during the Davos World Economic Forum, IBM's Policy Lab seeks to unite governments and businesses on creating and adopting more regulation of AI. Continue Reading
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News
04 Feb 2020
Intel AI hardware roadmap shifts away from Nervana
Intel said it is ending development of its Nervana AI processors. The tech vendor will instead focus its efforts on its Habana Labs processors, which it acquired last year. Continue Reading
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Feature
31 Jan 2020
How and why are our devices listening to us?
Consumers are utilizing digital voice assistants and smartphones but may not realize how frequently companies listen in and sift through all the data these devices create. Continue Reading
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News
28 Jan 2020
ServiceNow acquisition of Passage AI to boost chatbots
ServiceNow will acquire Passage AI, a startup conversational AI vendor, in an effort to further develop existing conversation capabilities in its chatbots. Continue Reading
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News
13 Jan 2020
Sensor and analytics vendor Motionloft closes
Motionloft is ending its data collection services on Jan. 17, leaving its customers without a way to use their Motionloft sensors. The company is insolvent. Continue Reading
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Feature
06 Jan 2020
5 mistakes that disrupt data science best practices
Through asking questions and understanding the real-world issues other parts of the company face, data scientists polish their enterprise contribution. Continue Reading
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News
06 Jan 2020
U.S. restricts exports of geospatial AI software
The Trump administration's move to limit export of AI-based geospatial imaging software extends U.S. restrictions on technology that foreign countries could use to develop weapons systems. Continue Reading
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Feature
31 Dec 2019
Companies focused on building sustainable AI in 2020
Fewer companies are deploying AI enterprise-wide in 2020 because of universal underestimation of investments and transformation required to have a rounded AI strategy. Continue Reading
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Feature
30 Dec 2019
AWS AI tools focus on developers
AWS sells many AI products, tools and services aimed at developers, including several for AI newcomers, such as DeepRacer, DeepLens and DeepComposer. Continue Reading
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Feature
27 Dec 2019
The complex nature of regulating AI
Regulating AI is a difficult task because the technology changes rapidly. Governments must be able to employ preventative regulation to prevent any misuse. Continue Reading
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Feature
19 Dec 2019
Engage employees for successful enterprise AI strategy creation
Existing employees are in the best position to suggest process improvements through automation, and executives need to utilize the employee experience to drive AI strategy. Continue Reading
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Feature
17 Dec 2019
Machine learning ops to lead AI in 2020
The increased usage of pre-trained models, machine learning ops coming to the fore and increased transparency are all poised to lead the new year in AI. Continue Reading
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News
03 Dec 2019
Cornell researchers call for AI transparency in automated hiring
Researchers at Cornell University want vendors to disclose how automated hiring systems are making hiring recommendations. They say it's the only way to know they're fair. Continue Reading
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Feature
26 Nov 2019
Supervise data and open the black box to avoid AI failures
As AI blooms, marketers and vendors are quick to highlight easy positive use cases. But implementation can -- and has -- gone wrong in cases that serve as warnings for developers. Continue Reading
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Feature
25 Nov 2019
Tailored content heads machine learning in digital marketing
Consumers are no longer engaged with content alone -- companies need to create a robust digital marketing strategy personalized to each consumer. Machine learning is here to help. Continue Reading
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News
22 Nov 2019
Google Cloud Explainable AI aims to clear up outputs
A new Google product suite enables users to create and deploy more interpretable machine learning models with output visualizations, feature attribution and evaluation tools. Continue Reading
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News
19 Nov 2019
IBM AI executive talks AI adoption in the enterprise
AI use in enterprises is generally low, largely because the technology is not understood, and organizations have problems with data, trust and lack of skills. Continue Reading
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Feature
19 Nov 2019
How Getty Images reduces bias in AI algorithms to avoid harm
In applications from internal job recruiting to law enforcement technology, AI bias is a widespread issue. Here's what enterprises can do to reduce bias in training and deployment. Continue Reading
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Feature
31 Oct 2019
Fintech and retail lead the fray in AI adoption by industry
Though AI enhances and drives the financial and manufacturing industries, others remain wary of the investment capital and research needed to insert AI into their enterprise. Continue Reading
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News
10 Oct 2019
As more push for explainable AI, companies add features
As businesses demand more explainable AI, vendors such as IBM and DarwinAI are introducing new features to help break down for business users how AI systems work. Continue Reading
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Feature
07 Oct 2019
Government AI strategy includes tech transfer to private sector
The Department of Energy's chief commercialization officer works with the DoE's national laboratories on transferring AI and other technologies to the private sector. Continue Reading
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Feature
03 Oct 2019
Ethical concerns of AI call growing adoption into question
AI tools are getting easier to use every day, putting powerful tools into the hands of potentially malicious users. The time to think about the ethics of AI advances is now. Continue Reading
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News
02 Oct 2019
Pride and nerves delay AI adoption in the enterprise
A new study shows that AI adoption in the enterprise is slower than it ought to be. Experts point to a lack of education, the need for explainable AI, and even executive pride. Continue Reading
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Feature
30 Sep 2019
John Deere's software and AI journey
John Deere began a software journey more than a decade ago, hiring technology teams and developing new technologies, including AI, to help drive innovation in its machinery. Continue Reading
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News
26 Sep 2019
AI and humans need each other
Sometimes, fully automating a system can lead to problems. AI and people need to work together to handle workflows, instead of leaving it all up to a system. Continue Reading
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Feature
23 Sep 2019
Clashes between AI and data privacy affect model training
Enterprises' lax data rules reveal weaknesses around AI and model training -- particularly machine learning's reliance on unrestrained big data collection. Continue Reading
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News
19 Sep 2019
Organizations hire ethicists for AI ethical concerns
As organizations wrestle with AI ethical concerns, they need to create AI ethicist roles or develop teams to consider issues around data governance, data privacy and AI ethics. Continue Reading
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News
16 Sep 2019
Gen Z in the workforce both want and fear AI and automation
For Gen Z in the workforce, AI and automation are ways to ease workloads, even as the young generation worries the technologies could eventually replace them. Continue Reading
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Feature
12 Sep 2019
U.S. spends more on AI as AI in China continues to grow
Research and development of AI in China continue to grow. Meanwhile, the U.S. plans to up its spending on non-defense AI projects by close to $1 billion in 2020. Continue Reading
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News
06 Sep 2019
After fine, YouTube AI to help flag content for children
YouTube AI will help flag videos that contain content for children following a settlement with the FTC and the New York attorney general over mishandling of children's data. Continue Reading
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Feature
05 Sep 2019
Use of AI in business requires education, understanding
AI adoption requires business leaders to have a clear understanding of the technology and its capabilities, as well as how AI can help automate and aid specific functions. Continue Reading
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Feature
04 Sep 2019
Using enterprise intelligent automation for cognitive tasks
RPA is no longer comprised of simple chatbots or repetitive programmed tasks. Enterprises are looking at RPA to move up the ladder of cognitive automation. Continue Reading
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News
28 Aug 2019
Microsoft India AI workshops to upskill government employees
Microsoft India partnered with the government of India to launch a new training program for government employees on AI, data governance and cloud computing. Continue Reading
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Feature
28 Aug 2019
Enterprises work toward AI trust and transparency
If ignored, a lack of trust in AI algorithms could diminish user adoption. To remedy this risk, enterprises are working to make their applications more transparent and explainable. Continue Reading
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News
09 Aug 2019
Despite losses, DeepMind technologies are worth it to Alphabet
Alphabet's DeepMind company loses millions of dollars each year, but it appears the research firm’s AI advances are so valuable that Alphabet finds it worthwhile anyway. Continue Reading
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News
08 Aug 2019
Enterprises should start developing an AI ethics framework
As enterprises begin to deploy AI, they should focus on AI and ethics issues, as well as data privacy, and begin to create policies and guidelines around them. Continue Reading
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Feature
08 Aug 2019
The future of data science and AI points to automatic tools
The relationship between data scientists and companies using AI is evolving rapidly, shifting from a focus on trained professionals to experienced employees with automated tools. Continue Reading
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Feature
26 Jul 2019
Enterprises need to create an AI culture for success
Enterprises can resist using AI because of the cultural changes employees feel it will bring, including changes to employee job descriptions and elimination of outdated jobs. Continue Reading
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Infographic
26 Jul 2019
Mapping adoption of artificial intelligence in the enterprise
As many enterprises focus on use case research, the mature uses of AI are concentrated in supervised learning, structured data extraction and using a small number of platforms. Continue Reading
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Feature
25 Jul 2019
Analyst, author talks enterprise AI expectations
The author of the upcoming book about enterprise AI talks about realistic AI deployment, dispelling some of the AI hype myths that can be harmful to enterprises. Continue Reading
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News
22 Jul 2019
Microsoft and OpenAI deal fuels AI products, services on Azure
A new OpenAI partnership with Microsoft aims to provide OpenAI with an influx of capital to boost its AGI research and give Microsoft new supercomputing Azure AI capabilities. Continue Reading
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Feature
19 Jul 2019
AI for digital marketing heavily used in the gaming industry
AI in gaming has evolved beyond automating character and fictional world development. Gaming companies are now using AI to better market to existing and potential players. Continue Reading
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Feature
18 Jul 2019
Enterprise consumer relationships are building trust in AI
Transparency is an increasingly important component of consumer trust. If you want to win over consumers whose data is being collected, start with explainability and collaboration. Continue Reading
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Feature
09 Jul 2019
AI and big data go perfectly together -- sometimes
The combination of big data and AI tools enables new forms of analytics and automation, but use of the technologies in enterprise applications is still evolving. Continue Reading
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Feature
03 Jul 2019
AI acquisitions lead to consolidation
Analytics and AI startups emerge regularly and grow quickly. Frequent acquisitions, however, seem to be creating a more consolidated industry, cementing some vendors at the top. Continue Reading
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News
27 Jun 2019
Use of AI in government still lags
Adoption of AI in government might lag behind the business world, but some agencies within the government hope to make more use of AI. Continue Reading
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News
26 Jun 2019
Working toward explainable AI
Many constituencies are on a push toward explainable AI algorithms, as AI technologies become more widespread, powerful and relied upon than ever before. Continue Reading
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Tip
20 Jun 2019
AI in IoT elevates data analysis to the next level
As IoT devices voraciously gather data, many companies are unprepared to take it all in. Deploying AI in IoT systems can make a profound difference when sorting through data. Continue Reading
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Feature
18 Jun 2019
AI in professional services revolutionizes white-collar jobs
Professional services and consulting firms are adopting AI at a rapid rate, even though these types of jobs, which mainly focus on interpersonal interaction, may not seem like strong targets for automation. Continue Reading
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Feature
12 Jun 2019
How data privacy and marketing coexist when influencing the public
The author of a new book on the intersection of advertising and marketing with AI and data privacy talks about influencing the public with technology. Continue Reading
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Feature
31 May 2019
How to recycle data from AI for employee engagement efforts
By reusing the data collected for AI algorithms and the insights they generate, enterprises can boost employee performance and improve business processes. Continue Reading
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Answer
31 May 2019
How to overcome the data scientist shortage
The industrywide data scientist shortage is leading companies like Schneider Electric to look internally for employees with a technical background and invest in training them. Continue Reading
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Feature
29 May 2019
Human rights advocate talks GDPR, AI and data privacy laws
Human rights advocate Bjørn Stormorken talks about the importance of data privacy laws, and why stronger laws and more data literacy are necessary today. Continue Reading
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Feature
13 May 2019
Top computer vision retail uses and how they enhance shopping
Computer vision technology can help retailers make shopping in stores faster and easier for customers, while also improving checkout accuracy and theft prevention. Continue Reading
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Tip
10 May 2019
How AI chatbots for enterprise use can help mobile admins
Mobile chatbots that include AI technologies can help organizations simplify user and IT workflows. Learn exactly how these chatbots can fit within a mobility management strategy. Continue Reading
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Feature
02 May 2019
AI for knowledge management boosts information accessibility
Integrating AI for knowledge management systems builds intelligent searches. Enterprises benefit from streamlined, smart content platforms that make information accessible. Continue Reading
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Feature
23 Apr 2019
AI vendors attack data scientist shortage with trainings
Internal data science training programs have helped vendors when colleges and universities have failed. Training is helping to fix the data scientist shortage. Continue Reading
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Feature
23 Apr 2019
Clean data for machine learning is key to successful AI
Many enterprises think their AI projects should start with massive amounts of data. But clean data for machine learning should be their first step toward AI. Continue Reading
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Tip
17 Apr 2019
How to address the challenges of adopting AI in communications
Adopting AI can be a complex process. AI in communications can be especially challenging, but organizations can take certain steps to overcome these hurdles. Continue Reading
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Feature
16 Apr 2019
AI bias, for good or ill
Bias in AI algorithms can produce harmful results, but it can also help train models. This third part of a three-part series on AI ethics explains the pros and cons of AI bias. Continue Reading
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Feature
12 Apr 2019
How to use AI for business continuity and disaster recovery planning
Are you incorporating AI into your BC/DR planning? If not, there are multiple opportunities to include AI in the planning process, both before and after a disaster occurs. Continue Reading
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Feature
10 Apr 2019
Wield AI to personalize consumer products and aid logistics
Companies using AI to sell consumer products seek brand loyalty by using personalization, online sales capabilities and optimized inventory management Continue Reading
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Guide
09 Apr 2019
Human-like AI quest drives general AI development efforts
This guide explores efforts to develop general AI tools with human-like intellectual capabilities and the challenges of creating algorithms that can think like people do. Continue Reading
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Feature
09 Apr 2019
How to address the hidden risks of algorithmic decision making
From biased customer interactions to harmful treatment recommendations, some risks of automated decisions have yet to be resolved. A Wharton School professor has a way out. Continue Reading
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Feature
08 Apr 2019
3 ways to create an AI ethics framework for responsible tech
AI can often reflect the biases and limits of its human developers. Experts say diversity, review boards and a strong AI ethics framework will lead the way toward ethical AI. Continue Reading
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Feature
04 Apr 2019
Data scientists urged to take AI security threats more seriously
AI security hasn't been the top concern of most data scientists using machine learning. But as these systems move closer to the core of the business, security is becoming critical. Continue Reading
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Feature
29 Mar 2019
Address anonymity and data privacy in chatbot security
A key to successful enterprise chatbot security is to program your chatbot to recognize personal or sensitive information and treat it accordingly. Continue Reading
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Answer
29 Mar 2019
How will the GDPR and AI clash affect enterprise applications?
Compliance rules for GDPR and AI implementation may not seamlessly work together. Experts say AI's automated decisions on customer data are risky and need to be explainable. Continue Reading