AI business strategies
Artificial intelligence software is changing how enterprises conduct business. Machine learning supports data-driven decisions, customer service chatbots follow up on leads, robots in manufacturing boost productivity -- the list goes on. Get advice for building and implementing AI business strategies.
Top Stories
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News
29 Oct 2024
Meta joins others reinventing search with AI
The social media giant has joined other vendors that are trying to reinvent search after the popularization of ChatGPT. The vendors want to challenge Google's position. Continue Reading
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News
29 Oct 2024
The causes of disillusionment with GenAI
The market has seen virtually unprecedented growth. However, enterprises lack confidence in what the technology can do. Nevertheless, enterprises still want to use it. Continue Reading
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News
22 Jul 2019
Microsoft and OpenAI deal fuels AI products, services on Azure
A new OpenAI partnership with Microsoft aims to provide OpenAI with an influx of capital to boost its AGI research and give Microsoft new supercomputing Azure AI capabilities. Continue Reading
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Feature
19 Jul 2019
AI for digital marketing heavily used in the gaming industry
AI in gaming has evolved beyond automating character and fictional world development. Gaming companies are now using AI to better market to existing and potential players. Continue Reading
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Feature
18 Jul 2019
Enterprise consumer relationships are building trust in AI
Transparency is an increasingly important component of consumer trust. If you want to win over consumers whose data is being collected, start with explainability and collaboration. Continue Reading
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Feature
09 Jul 2019
AI and big data go perfectly together -- sometimes
The combination of big data and AI tools enables new forms of analytics and automation, but use of the technologies in enterprise applications is still evolving. Continue Reading
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Feature
03 Jul 2019
AI acquisitions lead to consolidation
Analytics and AI startups emerge regularly and grow quickly. Frequent acquisitions, however, seem to be creating a more consolidated industry, cementing some vendors at the top. Continue Reading
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News
27 Jun 2019
Use of AI in government still lags
Adoption of AI in government might lag behind the business world, but some agencies within the government hope to make more use of AI. Continue Reading
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News
26 Jun 2019
Working toward explainable AI
Many constituencies are on a push toward explainable AI algorithms, as AI technologies become more widespread, powerful and relied upon than ever before. Continue Reading
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Tip
20 Jun 2019
AI in IoT elevates data analysis to the next level
As IoT devices voraciously gather data, many companies are unprepared to take it all in. Deploying AI in IoT systems can make a profound difference when sorting through data. Continue Reading
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Feature
18 Jun 2019
AI in professional services revolutionizes white-collar jobs
Professional services and consulting firms are adopting AI at a rapid rate, even though these types of jobs, which mainly focus on interpersonal interaction, may not seem like strong targets for automation. Continue Reading
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Feature
12 Jun 2019
How data privacy and marketing coexist when influencing the public
The author of a new book on the intersection of advertising and marketing with AI and data privacy talks about influencing the public with technology. Continue Reading
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Feature
31 May 2019
How to recycle data from AI for employee engagement efforts
By reusing the data collected for AI algorithms and the insights they generate, enterprises can boost employee performance and improve business processes. Continue Reading
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Answer
31 May 2019
How to overcome the data scientist shortage
The industrywide data scientist shortage is leading companies like Schneider Electric to look internally for employees with a technical background and invest in training them. Continue Reading
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Feature
29 May 2019
Human rights advocate talks GDPR, AI and data privacy laws
Human rights advocate Bjørn Stormorken talks about the importance of data privacy laws, and why stronger laws and more data literacy are necessary today. Continue Reading
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Feature
13 May 2019
Top computer vision retail uses and how they enhance shopping
Computer vision technology can help retailers make shopping in stores faster and easier for customers, while also improving checkout accuracy and theft prevention. Continue Reading
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Tip
10 May 2019
How AI chatbots for enterprise use can help mobile admins
Mobile chatbots that include AI technologies can help organizations simplify user and IT workflows. Learn exactly how these chatbots can fit within a mobility management strategy. Continue Reading
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Feature
02 May 2019
AI for knowledge management boosts information accessibility
Integrating AI for knowledge management systems builds intelligent searches. Enterprises benefit from streamlined, smart content platforms that make information accessible. Continue Reading
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Feature
23 Apr 2019
AI vendors attack data scientist shortage with trainings
Internal data science training programs have helped vendors when colleges and universities have failed. Training is helping to fix the data scientist shortage. Continue Reading
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Feature
23 Apr 2019
Clean data for machine learning is key to successful AI
Many enterprises think their AI projects should start with massive amounts of data. But clean data for machine learning should be their first step toward AI. Continue Reading
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Tip
17 Apr 2019
How to address the challenges of adopting AI in communications
Adopting AI can be a complex process. AI in communications can be especially challenging, but organizations can take certain steps to overcome these hurdles. Continue Reading
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Feature
16 Apr 2019
AI bias, for good or ill
Bias in AI algorithms can produce harmful results, but it can also help train models. This third part of a three-part series on AI ethics explains the pros and cons of AI bias. Continue Reading
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Feature
12 Apr 2019
How to use AI for business continuity and disaster recovery planning
Are you incorporating AI into your BC/DR planning? If not, there are multiple opportunities to include AI in the planning process, both before and after a disaster occurs. Continue Reading
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Feature
10 Apr 2019
Wield AI to personalize consumer products and aid logistics
Companies using AI to sell consumer products seek brand loyalty by using personalization, online sales capabilities and optimized inventory management Continue Reading
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Guide
09 Apr 2019
Human-like AI quest drives general AI development efforts
This guide explores efforts to develop general AI tools with human-like intellectual capabilities and the challenges of creating algorithms that can think like people do. Continue Reading
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Feature
09 Apr 2019
How to address the hidden risks of algorithmic decision making
From biased customer interactions to harmful treatment recommendations, some risks of automated decisions have yet to be resolved. A Wharton School professor has a way out. Continue Reading
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Feature
08 Apr 2019
3 ways to create an AI ethics framework for responsible tech
AI can often reflect the biases and limits of its human developers. Experts say diversity, review boards and a strong AI ethics framework will lead the way toward ethical AI. Continue Reading
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Feature
04 Apr 2019
Data scientists urged to take AI security threats more seriously
AI security hasn't been the top concern of most data scientists using machine learning. But as these systems move closer to the core of the business, security is becoming critical. Continue Reading
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Feature
29 Mar 2019
Address anonymity and data privacy in chatbot security
A key to successful enterprise chatbot security is to program your chatbot to recognize personal or sensitive information and treat it accordingly. Continue Reading
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Answer
29 Mar 2019
How will the GDPR and AI clash affect enterprise applications?
Compliance rules for GDPR and AI implementation may not seamlessly work together. Experts say AI's automated decisions on customer data are risky and need to be explainable. Continue Reading
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Feature
19 Mar 2019
Enterprises need to develop an AI strategy now
Business leaders who approach AI as a future concern are likely to miss the boat on this influential technology. The time to explore AI implementation is now. Continue Reading
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Feature
12 Mar 2019
AI in accounting boosts compliance and fraud detection
Accounting and finance teams are using AI tools to speed document review and other error-prone processes, which gives a boost to fraud detection and compliance efforts. Continue Reading
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Feature
12 Mar 2019
Enterprise AI tools help cultivate better business health
AI technologies can give companies a business boost, enough so that the number of available jobs for humans may increase instead of declining due to more automation. Continue Reading
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Feature
04 Mar 2019
AI benefits people, some more than others
The risks and benefits of AI are not always clear to the average consumer, who might experience the risks more than the benefits, as opposed to the tech giants that create AI. Continue Reading
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Feature
27 Feb 2019
Trump's AI executive order glosses over data privacy, funding
Trump released his AI executive order two weeks ago, and researchers are continuing to analyze its potential impact on the industry. One thing is certain: AI is about to change. Continue Reading
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Feature
11 Feb 2019
AI regulation stirs as unrestricted AI booms in China
Governments need to start regulating AI as the technology advances, experts say in part one of a three-part series on AI ethics issues around regulation, control and bias. Continue Reading
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Feature
05 Feb 2019
More AI in retail stores means more personalization
Cheaper and more easily accessible AI developer tools are part of the reason why traditional retailers are better at marketing personalized experiences to customers. Continue Reading
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Feature
28 Jan 2019
Recruiting data scientists for AI and machine learning
When hiring data scientists, be sure to include your data science team in the interview process, and strive to build a data-literate HR department. AI tools may also help. Continue Reading
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Feature
24 Jan 2019
New deep learning techniques take center stage
The days of simple linear regressions for machine learning are giving way to more powerful deep learning techniques that point the way toward general AI capabilities. Continue Reading
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Feature
21 Jan 2019
Footasylum drives growth with AI in retail business tools
AI-driven marketing tools from Peak, an AI and analytics services vendor, has helped apparel seller Footasylum better personalize marketing to customers. Continue Reading
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Feature
27 Dec 2018
AI in 2019 will be all about bots and pre-trained models
2019 promises to be a big year for AI, as we're likely to see some trends -- such as adoption of virtual assistants and strong venture capital funding -- continue and others emerge. Continue Reading
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Feature
26 Dec 2018
AI winter is coming? Not this time, Tom Davenport says
A new AI winter, or downturn, is unlikely, even if the current slew of inflated expectations surrounding AI predicts inevitable disappointment, analytics expert Tom Davenport says. Continue Reading
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Feature
26 Dec 2018
Davenport: AI-based projects should be focused in scope
New AI projects in enterprises should focus on achievable goals rather than try to reinvent business processes or products and services, Tom Davenport says. Continue Reading
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Feature
18 Dec 2018
Explainability is no solution to problem of bias in AI
Explainability has been touted as a solution to the problem of biased AI models, but experts say that approach only gets you part of the way to bias-free applications. Continue Reading
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Feature
17 Dec 2018
5 trends in AI that shaped 2018
2018 was a big year in the world of AI. Here we look at five of the leading trends in the use of AI to see how they set the stage for what should be further gains next year. Continue Reading
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News
07 Dec 2018
Impact of AI on business still more limited than some hoped
Most businesses have yet to feel the full effect of AI, as enterprises labor to determine where and under what conditions the technology can most effectively be deployed. Continue Reading
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News
06 Dec 2018
Oracle-DataFox acquisition could expand users' AI options
Oracle AI capabilities are likely to see a boost, as the vendor now has access to machine learning algorithms that can automatically distill useful information from large bodies of text. Continue Reading
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Feature
30 Nov 2018
AI use in healthcare ramps up for app maker Cognoa
Applications of AI in healthcare have been relatively restricted due to regulatory and data challenges, but one startup is finding ways to make AI effective. Continue Reading
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Feature
20 Nov 2018
AI in fashion design and retail takes center stage
AI and fashion are a natural pairing as clothing designers and retailers are using technology to monitor what's hot and improve the efficiency of manufacturing and supply chains. Continue Reading
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Feature
20 Nov 2018
Countries need national strategy for AI to stay competitive
With the Chinese government funding artificial intelligence at an aggressive pace, the U.S. and other countries are facing substantial pressure to step up their investment. Continue Reading
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Feature
12 Nov 2018
AI for accessibility helps people with disabilities
AI for people with disabilities is making a meaningful difference in their ability to navigate the world and participate in all the activities of daily life. Continue Reading
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Feature
31 Oct 2018
Business robotics moves off of the manufacturing floor
New uses of robotics are opening up in businesses, as applications for the technology begin to expand beyond its traditional place in manufacturing plants. Continue Reading
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Feature
31 Oct 2018
Nations sharpen AI strategies as global competition heats up
The U.S. and China are the leading countries in AI research and development right now, but nations throughout the world are developing strategies to remain competitive. Continue Reading
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Opinion
26 Oct 2018
Healthcare and AI are a good pair -- until vendors overpromise
Excessive promotion and grandiose promises from vendors like IBM are making it hard to accurately judge what the proper role of AI in healthcare should be. Continue Reading
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Feature
23 Oct 2018
Social media and AI beef up personalization in marketing
Enterprises are increasing their use of AI in social media marketing, helping produce more targeted content. As applications evolve, some surprising use cases are emerging. Continue Reading
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Feature
09 Oct 2018
The present and future use of AI in healthcare
The use of AI and machine learning in healthcare has already changed the way some clinical and administrative processes are handled, and it could help reinvent how care is provided. Continue Reading
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Feature
05 Oct 2018
Use of AI in pharma grows as drug-makers see big benefits
The use of AI in clinical trials, drug discovery and manufacturing is growing and, despite a few barriers, drug companies are expected to continue rolling out the technology. Continue Reading
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Feature
01 Oct 2018
AI in policing is controversial but delivers results
The drive toward more predictive policing is only growing stronger as computer vision and other AI tools are put to use. But not everyone is happy with the trend. Continue Reading
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Feature
14 Sep 2018
AI in sports helps teams and leagues engage with fans
The use of artificial intelligence in sports industry is a growing trend that is helping leagues and teams engage with fans and improve the quality of in-game officiating. Continue Reading
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Feature
10 Sep 2018
RPA strategy takes advantage of fast-growing market
The RPA market is rapidly growing, and it's little wonder why. Using RPA best practices, businesses can deploy RPA quickly and potentially use it to save time and money. Continue Reading
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Feature
05 Sep 2018
Music composed by AI breathes new life into video games
AI-generated music could help indie video game developers incorporate another element into procedurally generated worlds, making them more dynamic and lifelike. Continue Reading
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Feature
14 Aug 2018
Algorithmic bias top problem enterprises must tackle
No enterprise today would roll out an obviously biased AI tool, but many remain unaware of the risks of unconscious bias in algorithms, which can produce equally dangerous results. Continue Reading
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News
10 Aug 2018
Microsoft Dynamics 365 updates add AI features to CRM
Microsoft has introduced new updates to its Dynamics 365 CRM platform, including AI-driven business intelligence tools for sales, marketing and service. Continue Reading
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Feature
06 Aug 2018
AI process automation offers benefits, but challenges remain
Enterprises are starting to employ machine learning tools as part of their AI automation strategies, but several key challenges stand in the way of effective usage. Continue Reading
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Feature
19 Jul 2018
At Intuit, machine learning enhances products, CTO says
Intuit's machine learning and AI technology are transforming its many financial software products. CTO Tayloe Stansbury discusses what that means for Intuit. Continue Reading
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Feature
18 Jul 2018
AI for business operations starts to offer value
Businesses are starting to implement AI in operations to smooth out back-office processes and streamline repetitive tasks that currently take too much time for human workers. Continue Reading
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Feature
12 Jul 2018
The threats of AI must be taken seriously to prevent harm
The risks of AI use are growing as the technology becomes more pervasive. Rather than laugh off the threats, businesses should move to mitigate them before they become headaches. Continue Reading
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Tip
25 Jun 2018
Building a data science team in today's data-centric climate
Finding and training data scientists to build a data science team can be challenging. But in a recent webinar, a Gartner analyst offered tips on how to do it. Continue Reading
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Feature
30 May 2018
Addressing the ethical issues of AI is key to effective use
Enterprises must confront the ethical implications of AI use as they increasingly roll out technology that has the potential to reshape how humans interact with machines. Continue Reading
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Feature
22 May 2018
Combination of blockchain and AI makes models more transparent
Blockchain technology could play an important role in helping enterprises develop more explainable AI applications, something that is frequently lacking today. Continue Reading
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Feature
17 May 2018
Threats of AI include malicious use against enterprises
As sophisticated tools become easier to use, enterprises need to protect themselves against AI threats to ensure they do not become the victims of malicious attacks. Continue Reading
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Podcast
15 May 2018
Avoid bias in algorithms for best AI results
In this podcast, we examine leading thoughts on the problem of AI bias and how to mitigate some of the most common sources of unfair treatment of users of AI applications. Continue Reading
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Feature
27 Apr 2018
AI implementation is a winner-take-all race, analyst says
Your AI strategy should focus on growth rather than efficiency, says McKinsey analyst Jacques Bughin -- advice that enterprises rarely hear when launching projects. Continue Reading
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Feature
25 Apr 2018
GDPR regulations put premium on transparent AI
As the EU's GDPR regulations go into effect, enterprises must focus on building transparency in AI applications so that algorithms' decisions can be explained. Continue Reading
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Feature
02 Apr 2018
How to keep your implementation of AI free from algorithm bias
When implementing AI, it's important to focus on the quality of training data and model transparency in order to avoid potentially damaging bias in models. Continue Reading
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Feature
28 Mar 2018
Humans and AI tools go hand in hand in analytics applications
Companies are keeping data analysts and other workers in the loop with AI applications to check the results generated by automated algorithms for accuracy, relevance and missing info. Continue Reading
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Feature
27 Mar 2018
Artificial intelligence in business strategies, uses
SearchEnterpriseAI delivers news, tips and strategic advice on applying artificial intelligence technologies in the enterprise to improve products, services and operations. Continue Reading
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News
02 Mar 2018
Expert panel warns developers to beware of AI bias
Despite new development tools to build AI applications, developers must be wary of bias creeping into their systems. Continue Reading
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Tip
09 Jan 2018
Dun & Bradstreet's chief data scientist: Don't ignore these eight AI topics
Anthony Scriffignano's list of AI topics to watch in 2018 highlights the benefits and complications the widespread application of artificial intelligence technology will have on the enterprise in the coming year. Continue Reading
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News
21 Jun 2017
Mathematician warns against weapons of 'math' destruction
In this SearchCIO Q&A, author and data scientist Cathy O'Neil talks about the danger of trusting algorithms too much. Continue Reading