AI business strategies
Artificial intelligence software is changing how enterprises conduct business. Machine learning supports data-driven decisions, customer service chatbots follow up on leads, robots in manufacturing boost productivity -- the list goes on. Get advice for building and implementing AI business strategies.
Top Stories
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Opinion
07 Mar 2025
How RAG unlocks the power of enterprise data
An industry analyst's perspective on how retrieval-augmented generation can enhance LLM accuracy, reduce hallucinations and scale AI adoption. Continue Reading
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Feature
07 Mar 2025
GANs vs. VAEs: What is the best generative AI approach?
The use of generative AI is taking off across industries. Two popular approaches are GANs, which are used to generate multimedia, and VAEs, used more for signal analysis. Continue Reading
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News
31 Jul 2023
Researchers bust ChatGPT guardrails, question gen AI safety
Researchers find they can trick AI chatbots including OpenAI ChatGPT, Anthropic Claude and Google Bard into providing disinformation, hate speech, and other harmful content. Continue Reading
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Podcast
31 Jul 2023
Targeting AI: Tesla undervalues self-driving safety tech
The top electric car maker comes under heavy criticism for not investing in multiple sensors for its full self-driving system to improve driver and pedestrian safety. Continue Reading
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Feature
27 Jul 2023
Experts talk impact, challenges of AI and emerging tech
Companies must consider many risks as AI and other emerging technologies evolve at a rapid pace. In this interview excerpt, experts discuss the societal and environmental effects. Continue Reading
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Tip
26 Jul 2023
Pros and cons of ChatGPT for finance and banking
While LLMs show promise in the financial industry, responsible implementation requires proceeding with caution. Explore potential use cases and considerations to keep in mind. Continue Reading
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News
26 Jul 2023
AWS seeks to teach executives about generative AI
The cloud provider is releasing five courses that will help developers understand how to use some of its applications. It's also providing two courses for executives. Continue Reading
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News
25 Jul 2023
Wayfair and the generative AI boom
The online home and furniture retailer is using the technology despite challenges such as unauthorized use of data and maintaining data privacy. It also released a room-planning tool. Continue Reading
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Tip
25 Jul 2023
How and why businesses should develop a ChatGPT policy
ChatGPT-like tools have enterprise potential, but also pose risks such as data leaks and costly errors. Establish guardrails to prevent inappropriate use while maximizing benefits. Continue Reading
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News
21 Jul 2023
AI hype far exceeds its use within enterprises
Experts say most organizations are holding back on spending while investigating the cost, legal liabilities and data privacy risks associated with generative AI use. Continue Reading
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Feature
19 Jul 2023
A look at open source AI models
Open source AI models have advantages over generative AI services offered by major cloud providers. But enterprises have to weigh the benefits against the costs. Continue Reading
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Feature
19 Jul 2023
IT observability tool proliferation fuels AIOps deployments
Enterprise Strategy Group's Jon Brown discusses the latest findings in his newly released report on observability in IT and application infrastructures and integrating AIOps. Continue Reading
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Feature
17 Jul 2023
AI existential risk: Is AI a threat to humanity?
What should enterprises make of the recent warnings about AI's threat to humanity? AI experts and ethicists offer opinions and practical advice for managing AI risk. Continue Reading
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Definition
14 Jul 2023
role-playing game (RPG)
A role-playing game (RPG) is a game in which each participant assumes the role of a character that can interact within the game's imaginary world. Continue Reading
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Feature
14 Jul 2023
How data quality shapes machine learning and AI outcomes
Data quality directly influences the success of machine learning models and AI initiatives. But a comprehensive approach requires considering real-world outcomes and data privacy. Continue Reading
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News
13 Jul 2023
Anthropic AI assistant differs from ChatGPT and Bard
The new genAI product rivals OpenAI's ChatGPT and Google Bard. However, the research vendor is pushing it mainly to enterprises, while focusing on data privacy and security. Continue Reading
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Tip
10 Jul 2023
Decide when and how to adopt an MLOps framework
Unsure where to start when it comes to standardizing your organization's machine learning processes? Explore key considerations and practical tips for adopting an MLOps framework. Continue Reading
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News
10 Jul 2023
U.S. concern about generative AI risks prompts NIST study
A new working group at the National Institute of Standards and Technology will build on the NIST AI Risk Management Framework to address generative AI. Continue Reading
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Opinion
29 Jun 2023
AI helps humans speed app modernization, improve security
Enterprises are looking at AI-driven approaches to help human teams modernize and accelerate application development to refactor or build new apps and beef up cybersecurity. Continue Reading
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Tip
28 Jun 2023
Pros and cons of conversational AI in healthcare
Conversational AI platforms have well-documented drawbacks, but if they are regulated and used correctly, they can benefit industries such as healthcare. Continue Reading
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Tip
28 Jun 2023
How AI can help businesses circumvent inflation
AI can potentially help businesses avoid -- and even counteract -- inflation. Machine learning may be better at this than large language models. Continue Reading
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News
26 Jun 2023
Databricks acquiring MosaicML to add more generative AI
The data lakehouse vendor's purchase of the generative AI vendor will enable customers to build and train language models specific to their needs by using their own data. Continue Reading
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News
23 Jun 2023
Tesla full self-drive software and autonomous vehicle safety
The automaker gave North American users access to its full self-driving system in 2022. However, critics say it fails to perform basic tasks and could lead to catastrophic results. Continue Reading
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News
22 Jun 2023
Mastercard, Moderna expect AI to improve jobs, productivity
The HR chiefs at Mastercard and Moderna see much potential in AI's future and ability to help their organizations. That includes helping them shape upskilling programs. Continue Reading
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News
22 Jun 2023
AWS invests $100 million in new generative AI program
The Generative AI Innovation Center will connect AWS machine learning experts and data scientists with enterprises. Enterprises can also use AWS services to train and scale models. Continue Reading
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Tip
22 Jun 2023
Understand key MLOps governance strategies
Machine learning developers can speed up production of ML applications -- while avoiding risks to their organizations -- with an MLOps governance framework. Continue Reading
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Feature
21 Jun 2023
How AI changes quality assurance in tech
AI and automation have become more commonplace across business processes. In the tech industry, for example, the use of both can enhance quality assurance. Continue Reading
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News
12 Jun 2023
Nvidia and Hexagon collab to create digital twin products
The vendors will integrate Hexagon's reality capture technology and Nexus manufacturing platforms with Omniverse, Nvidia's system for developing and creating metaverse apps. Continue Reading
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Opinion
08 Jun 2023
AI needs guardrails as generative AI runs rampant
Generative AI hype has businesses eager to adopt it, but they should slow down. Frameworks and guardrails must first be put in place to mitigate generative AI's risks. Continue Reading
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News
07 Jun 2023
Global workforce firm uses Glean's generative AI assistant
The distributed global workforce platform vendor uses generative AI search to find information across its network. As an early user, Velocity Global found it helps with efficiency. Continue Reading
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News
01 Jun 2023
A look at 'risk of extinction from AI' statement
The statement equates the potential risk of human eradication from AI to that of nuclear war. However, some argue society should instead mitigate the existing risk of AI bias. Continue Reading
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News
01 Jun 2023
Automation Anywhere infuses RPA platform with generative AI
The RPA vendor unveiled new features for its AI Success platform aimed at expanding the number of automation applications while providing users with a choice of cloud providers. Continue Reading
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News
24 May 2023
Dell enters generative AI market with Nvidia partnership
The initiative provides enterprises with both Dell servers and Nvidia's H100 GPUs and software. It could appeal to Dell users that want to create generative models on premises. Continue Reading
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News
23 May 2023
Microsoft pushes to dominate in AI race
The cloud platform provider revealed an expanded plugin ecosystem and an updated ChatGPT, while forging a key strategic partnership with AI vendor Nvidia. Continue Reading
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Feature
22 May 2023
ChatGPT in the current manufacturing landscape
Industry leaders in manufacturing must understand the challenges posed by ChatGPT and other generative AI technologies to overcome them and reap AI's benefits. Continue Reading
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News
19 May 2023
Effects on enterprises of OpenAI's ChatGPT for iOS
The iOS app makes accessibility easier for enterprises already using the desktop version of the generative AI system. It may lead to new applications but also to security concerns. Continue Reading
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Tip
17 May 2023
Use cases show the combined potential of AI and blockchain
AI and blockchain are both hot topics in IT, yet used for different purposes. However, enterprises across various sectors can now combine both technologies to their advantage. Continue Reading
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Feature
12 May 2023
Tips and tools to help you write emails with AI
Emails can be taxing, but are vital to give the right impression. Using concise text and the right tone can make all the difference, and AI can help make the email process easier. Continue Reading
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News
11 May 2023
Google's upgrade of AI chatbot Bard could change search
The tech giant added new features and opened Bard to 180 countries and territories. While its new chatbot seems like an experiment, it may herald the next search experience. Continue Reading
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Definition
11 May 2023
cognitive search
Cognitive search represents a new generation of enterprise search that uses artificial intelligence (AI) technologies to improve users' search queries and extract relevant information from multiple diverse data sets. Continue Reading
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News
09 May 2023
IBM launches Watsonx, a new generative AI platform
The longtime tech giant is focusing on providing a hybrid cloud environment and a generative AI strategy that centers on enterprise, data and governance aspects of the technology. Continue Reading
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Definition
09 May 2023
case-based reasoning (CBR)
Case-based reasoning (CBR) is an experience-based approach to solving new problems by adapting previously successful solutions to similar problems. Continue Reading
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Feature
08 May 2023
Why you need an AI ethics committee
Businesses are using AI in many new ways. Learn how an AI ethics committee can help mitigate the risk of implementing enterprise AI. Continue Reading
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Tip
05 May 2023
How AI can transform industrial safety
AI tools can help ensure workplace safety, from injury detection to VR training. To prevent hazards, business leaders should lean into AI adoption and understand its benefits. Continue Reading
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News
03 May 2023
Problems with generative AI for firms such as JPMorgan Chase
Large language models carry significant risk for enterprises. For JPMorgan Chase, mitigating the risk means creating a learning environment and monitoring the use of the models. Continue Reading
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Definition
03 May 2023
AI alignment
AI alignment is a field of AI safety research that aims to ensure artificial intelligence systems achieve desired outcomes. Continue Reading
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News
02 May 2023
Teradata integrates with Google Vertex AI
The vendors' new integration provides choices to customers who prefer Google as their cloud provider. It also helps Google present itself as more focused on enterprises. Continue Reading
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News
02 May 2023
Box to inject generative AI into content management platform
The vendor is working with OpenAI to put the AI research lab's GPT technology into its content management platform. Challenges include limiting AI copyright breaches. Continue Reading
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News
28 Apr 2023
AI policy advisory group talks competition in draft report
The National AI Advisory Committee's first draft report points out how investing in AI research and development can help the U.S. stay competitive. Continue Reading
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News
26 Apr 2023
ChatGPT use policy up to businesses as regulators struggle
As regulators struggle to keep up with emerging AI tech such as ChatGPT, businesses will be responsible for creating use policies to protect against potential risks. Continue Reading
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News
25 Apr 2023
Deloitte targets specific industries with new AI offerings
The consulting firm introduced Quartz AI, a suite of services. Two offerings now available focus on the logistics, fleet routing, restaurant and customer service industries. Continue Reading
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News
21 Apr 2023
The effect of Reddit’s decision to charge for data use
The sprawling social media platform's decision to charge for the commercial use of data will not only affect AI vendors but also enterprises and consumers. Continue Reading
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News
20 Apr 2023
Google needs to ramp up AI-powered search to keep Samsung
The search giant faces tough challenges as it squares off against Microsoft and its newly re-emergent search engine powered by OpenAI's GPT technology. Continue Reading
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Tip
19 Apr 2023
Generative AI landscape: Potential future trends
Learn more about the growth of generative AI, its impact on other technologies, use cases and 10 trends that will contribute to the technology's development. Continue Reading
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Tip
19 Apr 2023
Assessing different types of generative AI applications
Learn how industries use generative AI models in content creation and alongside discriminative models to identify, for example, instances of real vs. fake. Continue Reading
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News
18 Apr 2023
New Microsoft AI chip pressures Nvidia and hardware market
The tech giant's new chip reflects a need to cut costs while scaling large models. The move could force AI hardware providers such as Nvidia to make changes. Continue Reading
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Definition
18 Apr 2023
cognitive modeling
Cognitive modeling is an area of computer science that deals with simulating human problem-solving and mental processing in a computerized model. Continue Reading
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News
14 Apr 2023
AWS' new generative AI service fills need in market
The cloud giant partnered with startups including Stability AI and AI21 Labs to offer a service that enables enterprises to create their own foundation models without leaving AWS. Continue Reading
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Definition
11 Apr 2023
intelligent process automation (IPA)
Intelligent process automation (IPA) is a combination of technologies used to manage and automate digital processes. Continue Reading
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Definition
11 Apr 2023
crypto-agility
Crypto-agility, or cryptographic agility, is a data encryption practice used by organizations to ensure a rapid response to a cryptographic threat. Continue Reading
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News
07 Apr 2023
New Meta AI model targets problem in computer vision market
The research lab's new model helps enterprises in the computer vision market access a well-labeled set of images without having a person manually tag different images. Continue Reading
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Definition
04 Apr 2023
sustainable AI
Sustainable AI is the use of artificial intelligence systems that operate in ways contingent with sustainable business practices. Continue Reading
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Podcast
31 Mar 2023
Tech news this week: AI copyright, cloud and cyber insurance
Businesses take on some IP-related risk when they use generative AI. Nvidia's new platforms may pose a solution. Continue Reading
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Definition
31 Mar 2023
assistive technology (adaptive technology)
Assistive technology is a set of devices intended to help people who have disabilities. Continue Reading
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News
28 Mar 2023
AI vendor Cerebras releases 7 open source LLMs
The hardware/software vendor diverges from tech giants such as Google, Meta and Microsoft partner OpenAI by making models available to both researchers and for-profit enterprises. Continue Reading
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Feature
24 Mar 2023
Businesses benefit from AI-infused Industry 4.0 practices
It's daunting for a business to adopt Industry 4.0 technologies at scale. However, given the added value of automation and process optimization, the benefits can outweigh risks. Continue Reading
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Opinion
24 Mar 2023
The 'iPhone moment' for generative AI
Tech companies are now redirecting their attention and resources to develop generative AI. Like the invention of the iPhone, generative AI is now disrupting the tech industry. Continue Reading
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Definition
22 Mar 2023
Asilomar AI Principles
Asilomar AI Principles are 23 guidelines for the research and development of artificial intelligence (AI). Continue Reading
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Feature
21 Mar 2023
How AI has cemented its role in telemedicine
Many healthcare clinicians rely on AI when performing daily tasks and see benefits that outweigh the drawbacks. Continue Reading
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Tip
16 Mar 2023
Why continuous training is essential in MLOps
Organizations with machine learning strategies must consider when evolving data needs require continuous training of ML models. Continue Reading
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News
16 Mar 2023
How a time series forecasting vendor uses PyTorch Lightning
Time series forecasting company Nixtla uses the framework for building deep learning models as it works to develop open source software for its customers. Continue Reading
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News
14 Mar 2023
Reasons for and effects of Microsoft cutting AI ethics unit
The tech giant has garnered much attention for integrating ChatGPT technology into its applications. However, eliminating its AI ethics unit raises questions. Continue Reading
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Feature
14 Mar 2023
Meeting the challenges of scaling AI with MLOps
As businesses race to capitalize on the promises of AI in the wake of ChatGPT's launch, strategies to move machine learning software from idea to reality are becoming essential. Continue Reading
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News
13 Mar 2023
Microsoft integrates ChatGPT into Azure; GPT-4 expected soon
The AI assistant is now a part of Azure managed services, and developers are able to integrate it into applications. Meanwhile, OpenAI is expected to release GPT-4 this week. Continue Reading
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Podcast
13 Mar 2023
Tech news this week: AI, decentralized apps and ransomware
AI washing, new ransomware tactics and decentralized regulation challenges populated the news this week. Continue Reading
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News
08 Mar 2023
Microsoft incorporates AI foundation model in business apps
The tech giant made the Florence foundation model available to a wider audience through Azure Cognitive Services. The service also is now available in Teams and other applications. Continue Reading
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News
07 Mar 2023
HubSpot intros AI tools to make content creation easier
The new AI tools are aimed at marketing, sales and customer service teams that create websites and blogs. They also provide customers with a natural language chat-based experience. Continue Reading
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Opinion
03 Mar 2023
The rise of automation and governance in MLOps
MLOps can make many of an organization's operations more efficient, but only when its automation capabilities are paired with effective governance strategies. Continue Reading
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Feature
02 Mar 2023
How AI serves as a cornerstone of Industry 4.0
For manufacturing environments to be included in Industry 4.0, they must adopt up-to-date technologies to improve operations. AI should be foremost among them. Continue Reading
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News
28 Feb 2023
FTC wants vendors to stop lying about 'AI-powered' products
As AI's popularity grows with trendy tools such as ChatGPT, the federal agency warns vendors that are lying about how their products are built or performing. Continue Reading
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Feature
27 Feb 2023
Snapchat's My AI uses ChatGPT, but not all enterprises can
The social media app's new AI chatbot uses the latest OpenAI technology. However, OpenAI's privacy policy might make it difficult for enterprises to use the large language model. Continue Reading
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News
24 Feb 2023
Meta's Llama enters the generative AI fray with ChatGPT, Bard
Trailing rivals Microsoft and Google, the Facebook parent company plunged into the surging large language model market with its own powerful interactive AI chatbot, Llama. Continue Reading
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News
24 Feb 2023
How ChatGPT can advance AI in the law industry
AI technology has made it easier for lawyers to do their job effectively. The emergence of generative AI is no exception. But lawyers who use this tool must do so responsibly. Continue Reading
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News
22 Feb 2023
AWS, Hugging Face and the growing generative AI competition
The tech giant and LLM vendor team up as rivalry intensifies between Microsoft and Google in the generative AI war. The partnership is Amazon's response to the competition. Continue Reading
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Tip
10 Feb 2023
How industries use AI to ensure sustainability
How can e-commerce companies optimize shipping routes to reduce emissions? How can data centers lower energy use? The answer is a sustainability strategy driven by AI technologies. Continue Reading
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Feature
03 Feb 2023
Federal report focuses on AI diversity and ethics
A national group formed to advance the research and development of AI in the U.S. proposes ways to add more variety among students, educators and researchers studying AI. Continue Reading
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Feature
24 Jan 2023
How AI and marketing will influence our future
AI changes marketing strategies by using predictive analytics and automating some time-consuming tasks to increase efficiency; however, there are considerations as you adopt AI. Continue Reading
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News
23 Jan 2023
What Microsoft's new investment in OpenAI means for Google
The investment was expected as ChatGPT drew immediate worldwide attention. Observers now look to Google to see how the dominant search vendor will respond to ChatGPT's popularity. Continue Reading
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News
12 Jan 2023
Nvidia intros new workflows to stem retail theft
Retailers such as Target and Rite Aid have reported huge losses due to theft. Computer vision and image recognition tools can help identify and track products. Continue Reading
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News
11 Jan 2023
The chances of Microsoft using ChatGPT to challenge Google
The tech giant likely is looking to incorporate OpenAI's platform into Bing to rival Google. While the AI platform has been popular among consumers, many believe it needs work. Continue Reading
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Opinion
11 Jan 2023
Data, analytics and AI predictions for 2023
The expansion of big data, analytics and artificial intelligence we saw in 2022 will continue into the new year and present both new opportunities and challenges for organizations. Continue Reading
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Feature
10 Jan 2023
The upshot of a bad economy: Recessions spur tech innovation
Tech innovation accelerated during the economic recession of 2008, and 2023 will be no different. Industry watchers predict where the R&D dollars will go. Continue Reading
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Feature
27 Dec 2022
AI examples that can be used effectively in agriculture
AI technologies can be utilized in agriculture for increased visibility into factors affecting crops, increased efficiency and minimized risk. Continue Reading
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News
21 Dec 2022
Biggest AI news of 2022
From misinformation and disinformation in the war in Ukraine to James Earl Jones lending his voice to voice cloning, these are the most notable stories of the year. Continue Reading
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Feature
19 Dec 2022
Four AI trends to look for in 2023
From a new algorithm law to combat hiring bias in New York City to the growth of generative tools and technologies, AI will keep growing and be used by more enterprises next year. Continue Reading
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Tip
16 Dec 2022
Recent developments show us the future of chatbots
Experts in conversational AI are optimistic about what recent advancements in chatbot technology mean for the future. Despite challenges, these advancements can point the way forward. Continue Reading
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Feature
14 Dec 2022
How AI can assist industries in environmental protection efforts
While technology for environmental protection isn't a new concept, AI advancements empower businesses to achieve sustainable operations. Continue Reading
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News
09 Dec 2022
Diversity within your AI team can reduce bias
The CEO of the Women Leaders in Data and AI group discusses why including women and other underrepresented groups on AI teams can help to address the problem of AI bias. Continue Reading
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News
08 Dec 2022
How enterprises determine whether to buy or build AI models
From the USPS to appliance company Conair, organizations employing machine learning technology sometimes need to determine whether it's better to buy or build capabilities. Continue Reading
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Tip
06 Dec 2022
How significant is AI's role in Industry 4.0?
Many examples exist to demonstrate the effectiveness of AI in Industry 4.0. It entails the newest revolution in manufacturing, so naturally advanced tech like AI will play a crucial role. Continue Reading
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Feature
30 Nov 2022
Evaluating multimodal AI applications for industries
Various industries, including healthcare and media, are currently making use of multimodal AI applications and have determined that the benefits outweigh drawbacks. Continue Reading
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News
22 Nov 2022
How Cisco uses AI to find diverse suppliers
The digital communications technology giant employs machine learning vendor Tealbook to gain access to data that fits the types of suppliers it wants. Continue Reading