Customer Workflow

Dropbox search extends to other apps such as Slack, Canva and Teams.

Many organizations require document management software that can automate workflows, support remote access and maintain ...

The expanded Contact Center AI (CCAI) is now a full end-to-end platform designed to help companies reimagine customer experiences.

The future of the workplace includes varying return-to-office plans, flexible work locations and AI assistants to help employees ...

Organizations rely on data for analytics and decision-making, but if that data is flawed, inconsistent or otherwise unreliable, ...

Unified databases support generative AI (GenAI) by integrating all data types into a single platform, streamlining infrastructure...

While some enterprises can see the business value from their AI initiatives relatively quickly in terms of financial value, ...

Perficient and Thomson Reuters surveys show that AI adoption is limited in some sectors, but there's lots of experimentation and ...

Problems with suppliers can affect a company's supply chain and, eventually, its bottom line. Learn some of the best ways to ...

ERP customers say yes to AI investments, as long as they can realize efficiency and productivity gains.