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While social media marketing and SEO seem like two separate practices, when used together, they can enhance any organization's ...
A document management strategy helps organizations protect and retrieve files. Yet, content managers often struggle with ...
The Cisco AI Assistant in Webex Contact Center and the Webex AI Agent for self-service customer support are now generally ...
Microsoft's updates for Teams Phone include Dynamics 365 Contact Center integration and Copilot features to improve customer ...
After raising $50 million in venture capital funding in 2024, the startup acquired CastorDoc to add AI-powered data catalog ...
The vendor's new feature enables users to convert event data to tables that developers and engineers can search and discover to ...
The new models build on GPT-4o and 4o mini architecture. With it, developers can control tone so that contact center agents can ...
The federal government is developing plans for AI policy in the U.S. Stakeholders want a federal policy preempting state laws as ...
RFID can help companies in their supply chain operations by assisting with product tracking and potentially improving product ...
A company's business requirements affect which type of digital transformation strategy is most likely to succeed. Learn more ...