Drive Customer Loyalty With Connected Digital Workflows by ServiceNow
In This Issue
- WEBINARThe Secret Sauce Helping CX Leaders Create Loyal Clients: Convenience
- WEBINARUsing Chatbots for better efficiency, data accuracy, and communication in the field
- WEBINARBest practices for field service: working efficiently, safely and intelligently using augmented real
- WEBINARThe Great Debate: To Scale or Optimize - Adjusting Your Customer Engagement Approach in the Current
- WEBINAREnterprise Chatbots: Practical Guidance for Great Customer Experiences
- WEBINARWhy Mindset Matters: Business Continuity Plans for Customer Support
- WEBINARConnecting the empathy dots. Bridging the gaps on the path to customer service excellence
- WEBINARSuper Agents power next-gen customer experience – Are you ready?
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Using Chatbots for better efficiency, data accuracy, and communication in the field
New technology is emerging all of the time in field service.
Published: 17 Nov 2020
Augmented reality, Artificial Intelligence and Machine Learning are utilised all of the time by world-class organisations. But how much do you really know about emerging technologies in field service?
Hear Rob Schaefer, Product Management Director at ServiceNow share:
- How your field service technicians can leverage chatbots for better efficiency
- How to improve data accuracy along with communication
- How to decrease the administrative burden on technicians
Featured speaker:
Rob Schaefer, Outbound Product Management Director, Field Service Management, ServiceNow
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