Tips

Tips

• Top 5 free and open source ECM software

  For small businesses that lack significant budgets, these five free and open source ECM systems can help organize digital content and improve employee productivity.  Continue Reading

• How to create a knowledge-sharing culture

  With more access to knowledge across an organization, employees are more collaborative, more engaged and better performing -- and are eager to share these skills with their peers.  Continue Reading

• 6 information governance best practices

  An information governance plan ensures that an organization's content lifecycle meets compliance and business needs. Best practices can help organizations craft an effective plan.  Continue Reading

• Top 8 e-signature software providers for 2025

  E-signature software can reduce paper costs and improve productivity across departments. Organizations can explore the following eight software options to fit their business needs.  Continue Reading

• 4 certifications for information governance professionals

  Information governance is a broad discipline with many different certifications. The most common include ARMA's IGP, AIIM's CIP and IAPP's CIPM.  Continue Reading

• The top 7 enterprise content management certifications

  These enterprise content management certifications can help business and IT professionals advance their careers and get more out of their company's content systems.  Continue Reading

• How to take advantage of Copilot for SharePoint

  Copilot -- Microsoft's AI chatbot tool -- works in several other apps, including SharePoint. Together, Copilot and SharePoint can simplify site and content creation.  Continue Reading

• 4 information governance challenges and how to overcome them

  Organizations often neglect information governance in favor of more revenue-generating initiatives. This leads to challenges with information growth and fragmented systems.  Continue Reading

• 6 enterprise content management best practices for deployment

  When implementing enterprise content management software, organizations should consider key factors such as developer input, ease of use and built-in security.  Continue Reading

• Compare SharePoint 2019 vs. SharePoint Online

  SharePoint 2019 and SharePoint Online have different customization capabilities, payment models and more. Organizations must consider these distinctions before selecting one.  Continue Reading

• 7 steps to migrate ECM systems to the cloud

  Enterprise content management systems can become outdated, prompting a migration to cloud-based options. Follow these seven steps to ensure a smooth migration.  Continue Reading

• Compare 10 headless CMS offerings and their key differences

  Many vendors offer headless CMS capabilities to help organizations manage omnichannel web content in a central repository. The top vendors include Acquia, Adobe and Contentful.  Continue Reading

• 10 Microsoft SharePoint alternatives to consider

  While SharePoint offers many capabilities, an organization may find that a different CMS or collaboration system better suits its needs. Here are some alternatives to consider.  Continue Reading

• Top 8 enterprise content management challenges to avoid

  As organizations strategize enterprise content management, challenges may arise -- like cost, security and storage. Careful planning can avoid these issues.  Continue Reading

• How to develop an ECM strategy and roadmap

  Deploying an enterprise content management system requires careful forethought. Before implementing an ECM platform, enterprises should follow these steps.  Continue Reading

• Know when to use a headless CMS and when it's not worth it

  Headless CMSes aren't a silver bullet for every circumstance. Evaluate four use cases for a headless CMS and four scenarios when a headless CMS isn't worth the investment.  Continue Reading

• 5 SharePoint migration challenges and how to overcome them

  A move to SharePoint Online from a legacy system can help organizations modernize their ECM strategies. Yet, customizations and poor planning often hinder implementation.  Continue Reading

• Document management vs. content management: How they differ

  While document and content management are part of a larger enterprise content management strategy, the two systems handle different types of information.  Continue Reading

• The 7 stages of enterprise content lifecycle management

  Content lifecycle management is where business process management, content and records management intersect. Learn more about this process and its key stages.  Continue Reading

• Is headless CMS the future of content management?

  As headless CMS rises in popularity, IT leaders might wonder if it's a fad or if it will permanently affect the content management industry. Learn more in this expert tip.  Continue Reading

• 5 SharePoint migration tools to consider

  Moving years' worth of SharePoint data out of on-premises storage to the cloud can be daunting, so choosing the correct migration tool is an essential first step.  Continue Reading

• 5 steps to a successful ECM implementation project

  Implementing an ECM system is not all about technology; it's also about the people. A proper rollout requires feedback from key business departments and personnel.  Continue Reading

• What to know about SharePoint 2019's end of life

  As SharePoint 2019 approaches its end of life, users can expect reduced support. Migration to newer platforms like SharePoint Online can offer ongoing security and functionality.  Continue Reading

• SharePoint vs. Box: What's the difference?

  SharePoint and Box both help users manage and store content. Yet, to choose the right tool, organizations should first consider their integration and security requirements.  Continue Reading

• 5 real-world use cases for enterprise search

  It's possible to build a successful enterprise search strategy that helps employees find critical data fast. Check out these examples from real businesses that improved their search strategies.  Continue Reading

• 9 SharePoint best practices

  The breadth of SharePoint's features can make it a challenging tool to implement and maintain. These best practices can keep content managers on track.  Continue Reading

• 7 SharePoint problems that spur customers to leave the platform

  SharePoint is a well-known content management and collaboration platform. Despite its popularity, it can introduce many challenges to businesses, like permissions and governance.  Continue Reading

• 5 benefits of enterprise search

  With a proper enterprise search strategy in place, organizations can improve their employees' efficiency and ensure customers have positive experiences.  Continue Reading

• 8 top enterprise search engines

  Whether an organization wants to improve its internal or external search strategies, an enterprise search engine can help users find information and protect data more easily.  Continue Reading

• Generative AI's effect on content management systems

  Generative AI's ability to create content can enhance workflow automation within a CMS. Yet, organizations must implement guardrails to ensure data privacy and content quality.  Continue Reading

• How businesses should deal with enterprise search issues

  Enterprise search issues frequently complicate user experience with CMSes. However, these challenges have various solutions to help organizations improve their search experience.  Continue Reading

• How a content tagging taxonomy improves enterprise search

  Creating an enterprise taxonomy can help users more easily find the content they need when searching through files in a content management system.  Continue Reading

• 7 records management systems to consider

  Top records management systems like Box, DocuPhase, Laserfiche and SharePoint can help organizations store important documents and automate retention schedules.  Continue Reading

• Best practices to create accessible documents

  Anyone who creates content can make documents accessible for people who use assistive technologies. These best practices lay out how to ensure content is accessible.  Continue Reading

• Best enterprise content management software of 2024

  When it comes to ECM, there are myriad vendors to consider. Delve into 10 platforms to understand their capabilities and functions before deciding.  Continue Reading

• 5 examples of records management

  Examples of records management vary by types of records, such as front- and back-office records, and processes, such as retention schedule management and records disposal.  Continue Reading

• How to create accessible PDF documents

  If businesses create accessible PDF documents, they can reach more customers and expand their business opportunities. Learn how to create and ensure all documents are accessible.  Continue Reading

• 6 best practices for a records management strategy

  A records management strategy can boost efficiency and reduce compliance risk. To create this strategy, organizations must first identify business and legal requirements.  Continue Reading

• Checklist to create accessible Word documents

  To better support employees and reach more customers, content teams should use this checklist to create accessible Word documents and learn key tips about alt text and font styles.  Continue Reading

• 6 key roles in a knowledge management team

  Many organizations form dedicated teams to implement and maintain their knowledge management programs. Key roles include KM specialist, IT professional and knowledge champion.  Continue Reading

• How to build a content governance model

  With a proper content governance model, organizations can improve their content marketing efforts, benefit their SEO rankings and reach larger audiences.  Continue Reading

• How to remove digital signatures from a PDF

  Digital signatures let organizations execute and secure agreements, but users can remove them if they need to reformat documents or protect signers' privacy.  Continue Reading

• How to add digital signatures to a PDF

  Organizations use digital signatures to secure agreements. Common document applications, such as Adobe Acrobat and macOS Preview, let users quickly add digital signatures to PDFs.  Continue Reading

• 5 types of AI content moderation and how they work

  AI will change how organizations moderate content, especially on social media and with the increase in AI-generated content being produced. Here's what you need to know.  Continue Reading

• How do digital signatures work?

  Digital signatures add a level of security to online agreements, which can prevent bad actors from impersonating other individuals or tampering with sensitive contracts.  Continue Reading

• How to accomplish a SharePoint-Teams integration

  Depending on the complexity of a business's SharePoint sites, a Teams integration can benefit organizations by being cost-effective and simplifying user access.  Continue Reading

• 5 steps to integrate a content personalization engine into a CMS

  Customer experience is a top focus in the modern business world, and personalized content can go a long way toward delivering that exceptional experience.  Continue Reading

• 7 tips for creating a knowledge base

  A knowledge base offers self-service for customers and employees. Organizations can collect feedback and build a culture of knowledge sharing to create an effective knowledge base.  Continue Reading

• 4 knowledge base article templates

  Knowledge bases can improve CX and employee productivity, but organizations may not know where to start. Discover four templates to help teams write knowledge base articles.  Continue Reading

• 5 integrations for your CMS

  To get the most out of a content management system, organizations can integrate theirs with other crucial tools, like marketing and collaboration software.  Continue Reading

• 8 software tools for knowledge sharing and collaboration

  Knowledge sharing and collaboration are staples of the modern workplace, thanks to remote and hybrid work. These eight tools can improve teams' hybrid collaboration processes.  Continue Reading

• How to build a WordPress knowledge base

  A knowledge base lets customers quickly find answers to their questions, which benefits CX. Organizations can use WordPress plugins and themes to build their own knowledge bases.  Continue Reading

• CRM vs. CMS: How they differ and how to integrate them

  CMSes and CRM systems serve different purposes, but together, they can help organizations improve customer data management as well as automate sales and marketing strategies.  Continue Reading

• Top 8 digital asset management platforms to consider in 2023

  DAM platforms help marketers manage digital assets for customer-facing channels like websites and social media pages. Top DAM products include Acquia DAM, Bynder and Canto.  Continue Reading

• Top 8 knowledge base products in 2023

  A knowledge base can help organizations increase brand loyalty and customer satisfaction. Top knowledge base products include Heroic KB, ProProfs and ServiceNow.  Continue Reading

• 8 SharePoint Syntex best practices

  To use SharePoint's content AI services -- Syntex -- organizations should determine their pain points and plan thorough end-user trainings for successful adoption.  Continue Reading

• Why version control is necessary in digital asset management

  Creative teams often use different versions of their digital assets across marketing channels. Learn how version control in DAM systems helps teams track these versions.  Continue Reading

• Compare SharePoint Syntex disadvantages and benefits

  Microsoft promotes its SharePoint content AI services -- Syntex -- as a way to streamline content management in a cost-effective way. Yet, the service is new and has challenges.  Continue Reading

• 6 SharePoint Syntex use cases

  File discovery is one of the most popular use cases for SharePoint Syntex. But how else can you use it? Here, see how real-world teams have begun to use this tool.  Continue Reading

• Learn the basics of digital asset management

  DAM systems offer a central repository for rich media assets and enhance collaboration within marketing teams. However, users may struggle with metadata and business processes.  Continue Reading

• An introduction to SharePoint Syntex

  SharePoint Syntex is Microsoft's foray into the increasingly popular market of content AI services. This introduction explores how Syntex works, pricing and includes a video demo.  Continue Reading

• What are the types of knowledge management systems?

  In order to understand the different types of knowledge management systems, organizations should know about the different types of knowledge and the history of this market.  Continue Reading

• Top 10 PIM software products in 2023

  PIM systems can come as standalone products, but many fit within larger digital experience platforms. Top PIM products include Acquia PIM, Precisely EnterWorks and Sales Layer.  Continue Reading

• 3 benefits of product information management systems

  PIM systems help retailers manage product information across channels. Key PIM system benefits include improved employee experience and reduced data entry errors.  Continue Reading

• 7 best practices for knowledge management strategies

  Organizations can't roll out a knowledge management strategy in one day. Yet, with these best practices, those businesses can create and maintain successful knowledge strategies.  Continue Reading

• How to choose the right PIM system for your business

  PIM systems ensure sales channels display accurate product information. To find the right system, e-commerce leaders must first identify business goals and required features.  Continue Reading

• 8 free SEO keyword research tools to explore

  SEO keyword research tools can help marketing teams create the content their audiences want to see. Free tools include Google Search Console, Keyword Surfer and Semrush.  Continue Reading

• How to incorporate social media into SEO strategies

  While social media marketing and SEO seem like two separate practices, when used together, they can enhance any organization's digital marketing strategy.  Continue Reading

• Comparing Microsoft Loop vs. SharePoint for businesses

  Microsoft's announcement of Loop came with various questions -- in particular, how the new product compares to legacy products, like SharePoint. Here, find out how the two differ.  Continue Reading

• 12 file sharing best practices for secure collaboration

  Remote work has accelerated the need for secure file sharing and storage. Organizations should emphasize security, structure and user training in their collaboration strategies.  Continue Reading

• 6 product information management best practices

  PIM systems maintain accurate product data across channels. For a successful implementation, business leaders should identify their needs and compare software products.  Continue Reading

• 7 common file sharing security risks

  IT administrators must understand the top file sharing security risks and what to do to ensure they don't create vulnerabilities for the broader organization.  Continue Reading

• How to create an e-commerce content strategy to improve sales

  A content strategy that includes headless CMS, useful product information and visuals can draw the customer's focus to your product and improve your sales.  Continue Reading

• 5 paperless office software tools to consider

  With seemingly endless options to choose from, picking the right paperless office software tool starts with understanding what options are available.  Continue Reading

• How to make a successful e-commerce website

  E-commerce sites can offer a high ROI because they require less investment than physical stores. However, they may fail to generate revenue without proper design and marketing.  Continue Reading

• How to build a successful paperless office strategy

  Shifting an organization to be a paperless office starts with finding the right tools to digitize content and establishing the strategy and processes that promote staff buy-in.  Continue Reading

• Explore the benefits and challenges of paperless offices

  While transitioning to a paperless office can be costly, the benefits of paperless are enough to justify the cost for most organizations.  Continue Reading

• The end of life for SharePoint 2016 is fast approaching

  SharePoint Server 2016's end of life has arrived. Is it better to go to SharePoint 2019 or SharePoint Online?  Continue Reading

• 5 examples of document version control

  Document version control can help organizations improve their content management strategies if they choose the right approach, like labeling copies and purging old drafts.  Continue Reading

• How remote work affects information governance

  As many teams still work remotely, organizations may struggle to manage content. Information governance teams should revisit their policies to ensure proper access and security.  Continue Reading

• Why is document version control important?

  Although best practices have changed, many organizations lack a suitable versioning strategy. Proper document version control can improve collaboration and fact-checking.  Continue Reading

• How to check and verify file integrity

  Organizations planning content migrations should verify file integrity and ensure files weren't corrupted in the move. File validation can keep critical data secure.  Continue Reading

• How to choose an enterprise video content management system

  With more video content than ever, many organizations have adopted video content management systems. This comparison chart highlights five different vendors and what they offer.  Continue Reading

• How cloud content migration leads to digital transformation

  Cloud migration became inevitable as organizations embraced remote work due to the COVID-19 pandemic. Learn how cloud migration can benefit digital transformation strategies.  Continue Reading

• The role of artificial intelligence in the future of content

  AI will play a key role in the future of content, as it can simplify tasks, create new business apps and improve file storage. But these changes won't happen overnight.  Continue Reading

• The role of document management in hybrid work environments

  Document management plays a key role in aiding hybrid workforces, so organizations must ensure their document management strategies enable safe and accessible hybrid collaboration.  Continue Reading

• 4 tips for migrating ECM to the cloud

  Outdated ECM systems use a lot of resources, and neglect can render them almost useless. By migrating to the cloud, businesses might be able to avoid such problems in the future.  Continue Reading

• Follow 10 Power Apps best practices to build business apps

  While Power Apps is part of most Microsoft 365 subscriptions, some users may not know how to take advantage of it. Explore 10 best practices for Power Apps and how to get started.  Continue Reading

• 12 advantages and disadvantages of video conferencing

  Remote work necessitates technological advances such as innovations in video conferencing software. Consider the business benefits and challenges of these tools.  Continue Reading

• 7 Microsoft Power Apps benefits for content managers

  Microsoft Power Apps can improve the speed of app development and enable easier app creation, which can benefit organizations and business users with minimal technical skills.  Continue Reading

• What are the top Microsoft Power Apps limitations?

  Organizations should understand the limitations of Microsoft Power Apps, such as licensing constraints and connection restrictions, before they adopt the product.  Continue Reading

• 8 Microsoft Power Apps use cases for organizations

  Organizations use Microsoft Power Apps to simplify several tasks, including employee onboarding, inspections, new user setups, service requests and more.  Continue Reading

• How content services can speed up cloud content migration

  During a continuous, or hot, migration, a content services platform can move content from a legacy repository to a new one -- a crucial IT tool for hybrid cloud on-premises shops.  Continue Reading

• The top 5 video conferencing use cases

  Recruiting, training and collaboration are among the top video conferencing use cases for businesses, and they will remain so as the video market continues to expand.  Continue Reading

• Is it legal to record virtual meetings and video conferences?

  Yes, it is legal to record virtual meetings. But, for ethical or legal reasons, remote workers shouldn't record them all. Learn when recording is and isn't appropriate.  Continue Reading

• DXP vs. CMS vs. WEM: Which platform is right for you?

  DXPs are the next step in the evolution of content management technology. Learn about the differences between the DXP and its predecessors, CMS and WEM platforms.  Continue Reading

• Explore this introduction to digital experience platforms

  Web experience management platforms and content management systems are morphing into digital experience platforms. This introduction to digital experience lays out the basics.  Continue Reading

• 5 benefits of enterprise content management (ECM)

  ECM is a hefty investment, so it's a good idea to evaluate all the benefits before making a purchase. Understand how ECM benefits these five areas of business.  Continue Reading

• Content management vs. knowledge management: What are the differences?

  Knowledge management and content management both deal with creating, managing and distributing. But there are key differences between the two concepts. Learn more.  Continue Reading

• Why your business needs to consider cloud-based ECM

  Cloud-based apps offer a variety of benefits, including easier IT management and remote access. Evaluate the benefits of cloud-based ECM to determine whether it's a good decision.  Continue Reading