Opinion

Opinion

• Generative AI tools are here, but who's using them?

  Generative AI has much promise. But the road between here and delivering on those promises looks to be a lot longer than when ChatGPT first dropped in November 2022.  Continue Reading

• Generative AI's role in the rebirth of knowledge management

  Generative AI could help organizations realize the tacit knowledge-sharing benefits that were touted in the late 1990s for the discipline of knowledge management.  Continue Reading

• Microsoft's Copilot AI assistant brings upside, cost and risk

  Microsoft's Copilot AI assistant arrives for office productivity apps. Not everyone's going to buy it at once, and it does come with risks common to all generative AI.  Continue Reading

• Digital experience trends to watch in 2020

  With the availability of AI, personalization engines and customer data platforms, businesses and consumers can expect improved digital experiences in 2020.  Continue Reading

• DNA as a content storage device is closer than you think

  Storing content in DNA may one day be possible, but today, it's neither practical nor cost-effective. Here's where this technology stands in today's world.  Continue Reading

• With robotic process automation, Microsoft Power Automate works with legacy apps

  Microsoft continues to work on making it easier for organizations to bridge modern and legacy tools.  Continue Reading

• Fluid Framework opens the door to new Microsoft capabilities

  Fluid Framework provides multiuser co-authoring capabilities -- offering never-seen-before flexibility. It also has the potential for adoption by outside vendors.  Continue Reading

• Why the future of SharePoint could be dismal

  Microsoft SharePoint dominated the industry back in its prime. Cloud file-sharing competitors, however, may force some difficult SharePoint rip-and-replace decisions.  Continue Reading