Evaluate

Evaluate

Weigh the pros and cons of technologies, products and projects you are considering.

• The pros and cons of Drupal

  Drupal is a highly customizable and scalable CMS, which makes it suitable for large organizations. Yet, inexperienced admins often struggle with its steep learning curve. Continue Reading

• Is AI-generated content copyrighted?

  The current legal landscape surrounding AI-generated content is murky and fraught with confusion. Here's where it currently stands and what to know before publishing. Continue Reading

• What are the top Microsoft Power Apps limitations?

  Limitations include constrained licensing, limited support for different device sizes, lack of mature third-party integrations and complex app management. Continue Reading

• Best enterprise content management software of 2025

  When buying enterprise content management software, businesses have several products to consider. Here are some of the leading ECM platforms to evaluate. Continue Reading

• Top 5 free and open source ECM software

  For small businesses that lack significant budgets, these five free and open source ECM systems can help organize digital content and improve employee productivity. Continue Reading

• OCR vs. IDP: What's the difference?

  OCR and IDP both extract text from images, but IDP can analyze a text's meaning. Explore the key differences between these related but distinct technologies.Continue Reading

• Top 8 e-signature software providers for 2025

  E-signature software can reduce paper costs and improve productivity across departments. Organizations can explore the following eight software options to fit their business needs.Continue Reading

• Compare information governance vs. records management

  Information governance focuses on the framework organizations follow to manage information, whereas records management centers around the lifecycle of digital and physical records.Continue Reading

• Are electronic signatures legally binding?

  Remote and hybrid work have fast-tracked many digital initiatives, including electronically signing legal documents. But e-signatures' legal background has a long history.Continue Reading

• 4 certifications for information governance professionals

  Information governance is a broad discipline with many different certifications. The most common include ARMA's IGP, AIIM's CIP and IAPP's CIPM.Continue Reading

• What is enterprise content management? Guide to ECM

  Enterprise content management is a set of defined processes, strategies and tools that enables a business to obtain, organize, store and deliver critical information to its employees, business stakeholders and customers.Continue Reading

• The top 7 enterprise content management certifications

  These enterprise content management certifications can help business and IT professionals advance their careers and get more out of their company's content systems.Continue Reading

• 4 information governance challenges and how to overcome them

  Organizations often neglect information governance in favor of more revenue-generating initiatives. This leads to challenges with information growth and fragmented systems.Continue Reading

• Compare SharePoint 2019 vs. SharePoint Online

  SharePoint 2019 and SharePoint Online have different customization capabilities, payment models and more. Organizations must consider these distinctions before selecting one.Continue Reading

• Benefits and challenges of electronic signatures

  Electronic signatures are quick, secure and can support hybrid and distributed workforces, but not everyone trusts or has access to e-signature technology.Continue Reading

• Compare 10 headless CMS offerings and their key differences

  Many vendors offer headless CMS capabilities to help organizations manage omnichannel web content in a central repository. The top vendors include Acquia, Adobe and Contentful.Continue Reading

• 10 Microsoft SharePoint alternatives to consider

  While SharePoint offers many capabilities, an organization may find that a different CMS or collaboration system better suits its needs. Here are some alternatives to consider.Continue Reading

• How knowledge management benefits customer service

  As knowledge management helps employees and customers find answers, it can improve customer service. Benefits include effective self-service and increased customer satisfaction.Continue Reading

• Know when to use a headless CMS and when it's not worth it

  Headless CMSes aren't a silver bullet for every circumstance. Evaluate four use cases for a headless CMS and four scenarios when a headless CMS isn't worth the investment.Continue Reading

• Document management vs. content management: How they differ

  While document and content management are part of a larger enterprise content management strategy, the two systems handle different types of information.Continue Reading

• Is headless CMS the future of content management?

  As headless CMS rises in popularity, IT leaders might wonder if it's a fad or if it will permanently affect the content management industry. Learn more in this expert tip.Continue Reading

• Knowledge management metrics: How to track KM effectiveness

  Measuring knowledge management effectiveness requires quantitative and qualitative data. Metrics like the balanced scorecard method can help organizations improve their strategies.Continue Reading

• Generative AI's role in the rebirth of knowledge management

  Generative AI could help organizations realize the tacit knowledge-sharing benefits that were touted in the late 1990s for the discipline of knowledge management.Continue Reading

• SharePoint vs. Box: What's the difference?

  SharePoint and Box both help users manage and store content. Yet, to choose the right tool, organizations should first consider their integration and security requirements.Continue Reading

• Benefits and challenges of a headless CMS

  Headless CMSes enable omnichannel publishing and improve front-end flexibility. Yet, these platforms can have steep learning curves and require skilled front-end developers.Continue Reading

• 5 benefits of enterprise search

  With a proper enterprise search strategy in place, organizations can improve their employees' efficiency and ensure customers have positive experiences.Continue Reading

• Traditional CMS vs. headless CMS: What's the difference?

  Traditional CMSes let users design websites, yet they lack the flexibility of headless systems. Differences between these tools include purpose, architecture and ease of use.Continue Reading

• 8 top enterprise search engines

  Whether an organization wants to improve its internal or external search strategies, an enterprise search engine can help users find information and protect data more easily.Continue Reading

• How businesses should deal with enterprise search issues

  Enterprise search issues frequently complicate user experience with CMSes. However, these challenges have various solutions to help organizations improve their search experience.Continue Reading

• How a content tagging taxonomy improves enterprise search

  Creating an enterprise taxonomy can help users more easily find the content they need when searching through files in a content management system.Continue Reading

• 10 content collaboration platforms for enterprises in 2024

  Organizations must stay organized to boost efficiency. Content collaboration platforms can help, but business leaders must choose carefully to find one that best fits their needs.Continue Reading

• 7 benefits of Microsoft SharePoint

  SharePoint offers a central repository where users can store and collaborate on business content. The tool's benefits include improved efficiency, scalability and compliance.Continue Reading

• 7 records management systems to consider

  Top records management systems like Box, DocuPhase, Laserfiche and SharePoint can help organizations store important documents and automate retention schedules.Continue Reading

• An overview of Microsoft SharePoint

  Microsoft offers on-premises and cloud versions of SharePoint to help organizations manage content. Core capabilities include collaboration, automation and data protection.Continue Reading

• The top 4 content management trends in 2024

  Content management trends like generative AI, compliance, workflow automation and cloud deployment can help organizations automate processes and support remote work.Continue Reading

• Who owns AI-generated content?

  Ownership of AI-generated content currently lacks clear, regulatory guidelines. With deepfakes and voice cloning on the rise, businesses must learn how to handle this content.Continue Reading

• 4 knowledge base article templates

  Knowledge bases can improve CX and employee productivity, but organizations may not know where to start. Discover four templates to help teams write knowledge base articles.Continue Reading

• What does a knowledge management leader do?

  Knowledge management teams often include IT professionals and content writers. But at the head, they need a central leader to make connections and guide people.Continue Reading

• 8 software tools for knowledge sharing and collaboration

  Knowledge sharing and collaboration are staples of the modern workplace, thanks to remote and hybrid work. These eight tools can improve teams' hybrid collaboration processes.Continue Reading

• What are the benefits of a knowledge base?

  As a knowledge base lets customers and employees quickly find answers, it can boost an organization's customer satisfaction score and overall efficiency.Continue Reading

• How to build a WordPress knowledge base

  A knowledge base lets customers quickly find answers to their questions, which benefits CX. Organizations can use WordPress plugins and themes to build their own knowledge bases.Continue Reading

• CRM vs. CMS: How they differ and how to integrate them

  CMSes and CRM systems serve different purposes, but together, they can help organizations improve customer data management as well as automate sales and marketing strategies.Continue Reading

• Top 8 digital asset management platforms to consider in 2023

  DAM platforms help marketers manage digital assets for customer-facing channels like websites and social media pages. Top DAM products include Acquia DAM, Bynder and Canto.Continue Reading

• MAM vs. DAM: What's the difference?

  Digital asset management is the reigning champion of managing digital and multimedia assets. Now, media asset management offers the same, with more support for larger files.Continue Reading

• Top 8 knowledge base products in 2023

  A knowledge base can help organizations increase brand loyalty and customer satisfaction. Top knowledge base products include Heroic KB, ProProfs and ServiceNow.Continue Reading

• Why version control is necessary in digital asset management

  Creative teams often use different versions of their digital assets across marketing channels. Learn how version control in DAM systems helps teams track these versions.Continue Reading

• Compare SharePoint Syntex disadvantages and benefits

  Microsoft promotes its SharePoint content AI services -- Syntex -- as a way to streamline content management in a cost-effective way. Yet, the service is new and has challenges.Continue Reading

• A brief history of Google algorithm changes

  Google frequently updates its algorithm to improve search result quality. These updates often enhance search query interpretation and prevent spam tactics.Continue Reading

• Top 10 PIM software products in 2023

  PIM systems can come as standalone products, but many fit within larger digital experience platforms. Top PIM products include Acquia PIM, Precisely EnterWorks and Sales Layer.Continue Reading

• PIM vs. DAM: What's the difference?

  PIM and DAM systems help retailers manage information, but they focus on different information types. PIM systems aggregate product details, whereas DAM systems store multimedia.Continue Reading

• SEO vs SEM: What's the difference?

  SEO and SEM strategies help marketers put digital content in front of the right audience. However, SEO strategies focus on organic search whereas SEM generates paid traffic.Continue Reading

• 8 free SEO keyword research tools to explore

  SEO keyword research tools can help marketing teams create the content their audiences want to see. Free tools include Google Search Console, Keyword Surfer and Semrush.Continue Reading

• Why is social media important for e-commerce?

  To increase transparency, organizations can integrate social media with their e-commerce platform and enable users to post reviews and rate their products.Continue Reading

• Comparing Microsoft Loop vs. SharePoint for businesses

  Microsoft's announcement of Loop came with various questions -- in particular, how the new product compares to legacy products, like SharePoint. Here, find out how the two differ.Continue Reading

• What is content collaboration? An in-depth guide

  Content collaboration covers the tools and processes used to work with others on content, regardless of the medium.Continue Reading

• How to create an e-commerce content strategy to improve sales

  A content strategy that includes headless CMS, useful product information and visuals can draw the customer's focus to your product and improve your sales.Continue Reading

• Explore the benefits and challenges of paperless offices

  While transitioning to a paperless office can be costly, the benefits of paperless are enough to justify the cost for most organizations.Continue Reading

• The end of life for SharePoint 2016 is fast approaching

  SharePoint Server 2016's end of life has arrived. Is it better to go to SharePoint 2019 or SharePoint Online?Continue Reading

• 5 examples of document version control

  Document version control can help organizations improve their content management strategies if they choose the right approach, like labeling copies and purging old drafts.Continue Reading

• Why is document version control important?

  Although best practices have changed, many organizations lack a suitable versioning strategy. Proper document version control can improve collaboration and fact-checking.Continue Reading

• Content and collaboration advance from memex to metaverse

  Since World War II, content collaboration techniques have evolved from rudimentary visions of information sharing to today's knowledge management tools for the hybrid workforce.Continue Reading

• E-signature platforms strengthen document management's clout

  Companies in the throes of digital transformation find the e-signature process to be a major catalyst in automating their document management systems and smoothing workflows.Continue Reading

• The role of document management in hybrid work environments

  Document management plays a key role in aiding hybrid workforces, so organizations must ensure their document management strategies enable safe and accessible hybrid collaboration.Continue Reading

• DXP vs. CMS vs. WEM: Which platform is right for you?

  DXPs are the next step in the evolution of content management technology. Learn about the differences between the DXP and its predecessors, CMS and WEM platforms.Continue Reading

• Top 5 digital experience platforms of 2021

  Digital experience platforms are the next generation of web content management systems. Here are five top examples of DXPs for businesses to consider.Continue Reading

• Why your business needs to consider cloud-based ECM

  Cloud-based apps offer a variety of benefits, including easier IT management and remote access. Evaluate the benefits of cloud-based ECM to determine whether it's a good decision.Continue Reading

• How to navigate video conference recording privacy

  Video conferences are convenient for companies whose employees are working remotely due to COVID-19, but now they must determine how to deal with recording and privacy concerns.Continue Reading

• Baseball team digitizes media, uses AI to uncover metadata

  The San Francisco Giants' digitization and metadata tagging project helps the baseball organization revisit old content and deliver history to engage fans.Continue Reading

• Headless CMS powers personalized, omnichannel e-commerce

  As the headless CMS gains steam, understand why e-commerce companies are the most likely ones to reap the benefits and what trends are driving its adoption.Continue Reading

• SharePoint Syntex automatically uncovers document metadata

  AI can help organizations automatically uncover metadata and tag documents. Discover how Microsoft's SharePoint Syntex achieves this using machine learning and machine teaching.Continue Reading

• Choosing the right collaboration suite for business

  Collaboration suites are an essential component of remote work, enabling teamwork throughout a distributed enterprise. Decide which option is best for your organization.Continue Reading

• How automated content tagging improves findability

  Companies that use AI to automatically tag their metadata can improve findability of content across the entire organization. AI tagging vendors can help businesses get started.Continue Reading

• What is information management vs. knowledge management?

  There are some subtle differences between information management and knowledge management -- one focuses on processes while the other focuses on people.Continue Reading

• What's new in SharePoint features in 2020?

  Microsoft released some new SharePoint capabilities in 2020 to help increase user engagement with the platform. Learn more about what's new in SharePoint this year.Continue Reading

• Microsoft Lists app replaces some SharePoint functionality

  A new Microsoft application will be accessible via Teams. It features list templates, multiple lists views and out-of-box functionality to comment on content.Continue Reading

• Microsoft products address digital workplace security

  Microsoft is enhancing products with additional features to address content security, enabling businesses to minimize risks while employees continue to work at home.Continue Reading

• How do AI tools such as Box Shield enhance content security?

  Programs such as Box Shield use machine learning to better secure content, as it monitors existing content continually to learn about new cybersecurity threats over time.Continue Reading

• How to use social networking CMS to create social media sites

  Whether a company uses its own social CMS or a vendor's platform to create a social media site, it offers more features to users than mainstream social media platforms.Continue Reading

• HubSpot enterprise CMS helps midmarket maintain websites

  HubSpot launches new web content management system, offering a drag-and-drop page builder for noncoders and the ability for businesses to consolidate their website accounts into one.Continue Reading

• Enterprise search software comparison

  Enterprise search has always been both a necessity and a challenge, and vendors have sought to bring improvements to the market by adding AI to their products. Here's an overview.Continue Reading

• 4 roles of AI in content management systems

  Enterprise content management systems employ AI in a number of ways, including chatbots, robotic process automation, enterprise search and content security.Continue Reading

• Creating digital experiences key to driving exceptional CX

  The way in which businesses build digital experiences is ever-evolving. It's a race to create easier-to-use customer interfaces to improve customer experience.Continue Reading

• 4 benefits of business process automation

  Companies are automating business processes to improve workflows and use technology effectively. Some benefits of BPA include unified digital experiences and increased organization.Continue Reading

• Get to know 4 workflow automation tools

  Workflow automation can benefit businesses by making manual processes digital, giving employees more time to work on other tasks. Learn more about workflow automation tools.Continue Reading

• Decide if a paywall strategy is right for your business

  Organizations that sell content might benefit from a paywall. Here are some questions to ask when deciding if a paywall strategy is right for your business.Continue Reading

• What's the difference between ECM vs. content services?

  Content services platforms are the evolution of enterprise content management systems. Here's what you should know about each technology and how they work.Continue Reading

• How to differentiate between CX and DX platforms

  CX and DX platforms have similarities in how they manage content to produce interactive experiences, but they aren't the same. The difference is their underlying business purpose.Continue Reading

• The benefits of Microsoft Power Automate for content automation

  Microsoft Power Automate is a useful tool that businesses can use to incorporate automation into their organizations and minimize their use of manual content management processes.Continue Reading

• Digital experience trends to watch in 2020

  With the availability of AI, personalization engines and customer data platforms, businesses and consumers can expect improved digital experiences in 2020.Continue Reading

• DNA as a content storage device is closer than you think

  Storing content in DNA may one day be possible, but today, it's neither practical nor cost-effective. Here's where this technology stands in today's world.Continue Reading

• Adobe Sign introduces updates targeting mobile device users

  The updates include a new home screen and a page for users to track the signing process, the ability to zoom and navigation buttons that help improve users' experience on mobile.Continue Reading

• How Kaizala for Office 365 competes with ECM platforms

  Kaizala is a solid option for a mobile messaging service, but organizations should consider its effect on enterprise content before rolling it out to users.Continue Reading

• Salesforce CMS now generally available

  Salesforce now offers a content management system among its myriad of products. But the question remains of whether it will directly compete with CMSes it offers integrations with.Continue Reading

• Is AWS recommendation engine Amazon Personalize right for you?

  Amazon Personalize offers a pay-as-you-go model for businesses interested in a recommendation engine. But is your business really ready for personalization?Continue Reading

• Digital asset management benefits the future of work

  Digital asset management promises to transform digital work, making it easier to tag documents, analyze video and provide image recognition. Here's where it's headed.Continue Reading

• AI optimizes content management workflows, personalizes CX

  AI is poised to revolutionize content management workflows, bringing order to enterprise documents, greater insights into unstructured data and delight to customers.Continue Reading

• AI CMS workflows create up close and personal experiences

  Incorporating AI into the basic building blocks of CMS workflows optimizes content creation and preparation to personalize interactions with customers over multiple channels.Continue Reading

• Workflow vs. BPM: What's the difference?

  While business process management and workflow work together, they have two very different functions. Learn how they can fit into your business model.Continue Reading

• Content services platforms enable multi-context records

  Documents available in multiple contexts prevent businesses from having to reinvent the wheel each time they interact with customers -- and content services platforms can help.Continue Reading

• Which will come out on top: Microsoft SharePoint or OneDrive?

  Document collaboration and versioning are key functions in many workplaces. Learn how Microsoft SharePoint and OneDrive work together to make this happen.Continue Reading