Leadership and strategic planning
Effective leadership and strategic planning skills are the keys to success for any CIO. As more CIOs are expected to speak the language of the business and contribute to the success of the organization, leadership and strategic planning skills are essential. Find information and advice on effective leadership and strategic planning for CIOs, including news, tips and other resources, in this topic section.
Top Stories
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Tip
14 Mar 2024
Practical strategies for shadow IT management
Employees might believe that they need tools beyond the organization's scope. Learn how CIOs and their teams can properly manage shadow IT to avoid unnecessary risk. Continue Reading
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Feature
05 Jul 2023
Replacing vs. maintaining legacy systems
Understanding issues such as which systems hinder organizational performance can help IT leaders decide which legacy systems to replace and which to maintain. Continue Reading
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Blog Post
22 Jul 2010
Readers respond to practice and philosophy of IT chargeback
My thanks go out to readers who were charged up enough to write about the IT chargeback series on SearchCIO.com. Whether you do showback, partial chargeback or chargeback for a profit; charge ... Continue Reading
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Blog Post
22 Jul 2010
Chief data officers: Bringing data management strategy to the C-suite
John Bottega admits he's a bit of a clotheshorse. The guy likes a quality suit. Actually, he is a connoisseur of fine suits, their fit, their style, their durability. The sleeve on a quality suit, ... Continue Reading
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News
22 Jul 2010
Chief data officers: Bringing data management strategy to the C-suite
Data has become so relevant to how business gets done that some companies are adding a new officer to oversee data management strategy. Continue Reading
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News
22 Jul 2010
Readers respond to practice and philosophy of IT chargeback
Readers got all charged up about the IT chargeback series on SearchCIO.com, responding with words of wisdom about practical and philosophical implications. Continue Reading
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Blog Post
16 Jul 2010
Chargeback process: An old model heralds changes in IT
The old chargeback process, revived by cloud computing, could have major ramifications for IT organizations as they revamp to become centralized service providers, experts say. Traditional ... Continue Reading
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Blog Post
15 Jul 2010
Does IT chargeback pave the way to outsourcing?
If your organization is talking about moving to an IT chargeback or a supply and demand model for IT, could that be its first step on the road to outsourcing? That was an interesting sidelight ... Continue Reading
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Blog Post
18 Jun 2010
Self-service technology transforms universities into 'schools of one'
IT executives who are grappling with social media and self-service technology will sympathize with their counterparts in higher education. The technology sophistication of current university ... Continue Reading
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News
18 Jun 2010
Developing an IT business service requires technology and fearlessness
Developing an IT business service isn't only about technology -- it's about fearlessly pursuing an idea that might seem daunting initially. Continue Reading
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News
03 Jun 2010
Applying for a CIO job? Must have mentor
The CIO job, maybe more than others, cries out for the helping hand of a mentor. Two seasoned CIOs prove the case. Continue Reading
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Blog Post
27 May 2010
BP's risk management strategy put planet in peril
A story in this morning's New York Times on BP's risk management strategy will no doubt send chills down the spine of many a corporate risk and compliance officer. The story reports on an internal ... Continue Reading
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Blog Post
21 May 2010
Idea management software: The future is now
Idea management software sounds so futuristic, it makes me think of the movie Minority Report. In fact, ideation management is in the here and now. As SearchCIO.com News Director Christina Torode ... Continue Reading
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Blog Post
21 May 2010
Mars and Venus on the future of IT
It could be I'm overly sensitive to gender issues among the academic scientific elite, having moved to Cambridge, Mass., about the time then-Harvard President Larry Summers made his unfortunate ... Continue Reading
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Blog Post
19 May 2010
Technology job openings surge, headhunters are on the prowl
A report on technology job openings reinforces evidence that the recession is receding. Do you know where your IT staff is headed? It could be out the door. This month's report from Dice Inc., the ... Continue Reading
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Blog Post
13 May 2010
In lieu of customers, cloud vendors form partnerships at Cloud Expo
Sys-Con, creator of the sixth international Cloud Computing Expo held last month in New York, blamed a real cloud for the absence of traffic on its show floor. It wasn’t enterprise concern over ... Continue Reading
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News
13 May 2010
CIO careers: CFO wants control of IT, if he says so himself
Bad news for CIO careers? A new survey shows that 41% of CFOs consider themselves the main decision makers for IT investments. Continue Reading
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Blog Post
03 May 2010
CIO weekly wrap-up: The future of Flash, Sarah Palin hacker convicted
I'm having a slightly cranky Monday morning. The Greater Boston area is on a "boil water" order due to a catastrophic water main break -- which is most immediately affecting me in that there is no ... Continue Reading
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Blog Post
23 Apr 2010
Antivirus software update goes rogue, corporate email security scares
Wednesday was a busy -- read: frustrating -- day for many organizations using McAfee Inc.'s antivirus software or Google Inc.'s Gmail. Problems with the two popular services raised concerns about ... Continue Reading
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Blog Post
16 Apr 2010
CIO careers: Seeking legal experts
Of all the conversations I had with attendees this week at the Gartner Business Intelligence Summit in Las Vegas, it was actually one with Gartner analyst Debra Logan about CIO careers that ... Continue Reading
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Blog Post
09 Apr 2010
Computer hardware upgrades and iPhone OS 4: When software spurs buying
As an iPhone 3G owner, I was very excited to hear about the Apple iPhone's newest operating system, the iPhone OS 4 software upgrade, planned for deployment this summer. Actually, I've never felt ... Continue Reading
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Blog Post
07 Apr 2010
Five steps to playing a bigger part in your company's M&A
I spoke with Gartner analyst Dave Aron for my story today about the CIO role in a merger and acquisition. The topic seemed timely: A variety of reports suggest that corporate M&A activity is ... Continue Reading
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News
07 Apr 2010
Gartner: Five phases of an M&A integration
Here is an early peek at forthcoming Gartner research on the five phases of an M&A integration, and tips for CIOs on their M&A role. Continue Reading
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Blog Post
30 Mar 2010
BI strategy: What Holy Grail are you seeking?
Gartner’s BI Summit is just around the corner, and I’m eager to see how attendees’ business intelligence strategies and priorities have changed. When I went to the show last year, a big topic of ... Continue Reading
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News
30 Mar 2010
BI strategy: What Holy Grail are you seeking?
Gartner's BI Summit this April will give a glimpse into how CIO's business intelligence strategies and priorities are changing. Continue Reading
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News
25 Mar 2010
Is communication important in IT innovation?
Is your company trying to turn IT innovation into a process? Read about the three levels of innovation and the communication skills required for each. Continue Reading
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Blog Post
22 Mar 2010
CIO weekly wrap-up: National cybersecurity list, basketball technology
Like many of you, I'm caught up in the passage of health care reform here in the U.S. If you're interested in the health care system dovetails with your interest in technology, be sure to check out ... Continue Reading
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News
19 Mar 2010
On the job market? What CEOs want in the CIO role
Looking to fill the CIO role? Better learn the buzzwords. Three top headhunters say CEOs are fixated on leadership, transformation and innovation. Continue Reading
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Blog Post
15 Mar 2010
CIO weekly wrap-up: What is Foursquare's draw? Also Balanced Scorecard
Happy soggy Monday from the rain-soaked East Coast! We've had a pretty easy winter so far, but these April showers sure are coming early and strong. So, I've seen a lot in the mainstream media this ... Continue Reading
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Blog Post
09 Mar 2010
Are you stress testing your IT strategies?
I recently spoke with Robert Kaplan, author of the Balanced Scorecard, about how he would revise his framework given the economic meltdown in the last few years. The addition he would make is a ... Continue Reading
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News
09 Mar 2010
Are you stress testing your IT strategies?
Stress testing IT strategies is more than testing network or application performance; it's about accounting for what-if scenarios. Continue Reading
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Blog Post
08 Mar 2010
CIO weekly wrap-up: Web browser wars in Europe, iPad's new ad and more
I'm back from a couple of days off in Los Angeles – my first trip to southern California, and a well-timed one as I got to witness some of the pre-Oscar hoopla for myself. Now, it's back to the ... Continue Reading
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News
08 Mar 2010
Are innovation strategies back on CIO agendas?
After taking a backseat to cost-cutting during the recession, innovation strategies are back on business agendas. Is your IT innovation strategy in place? Continue Reading
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News
26 Feb 2010
Public sector challenges mitigated by IT governance framework
Addressing public sector challenges is made easier by having a strong IT governance framework in place, leading to the best possible service to residents. Continue Reading
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Blog Post
12 Feb 2010
Silicon Valley economy: Recession hitting IT hard at its epicenter
A few weeks ago, over a delicious dinner of Thai food with my uncle visiting from the Palo Alto area, I went on and on about my job here at SearchCIO.com and about all the various social media ... Continue Reading
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Blog Post
08 Feb 2010
CIO weekly wrap-up: Super Bowl technology and Google's advertising
Super Bowl Sunday was yesterday, so let the Monday-morning quarterbacking begin! The turning point in the game was the Saints' decision to go for that onsides kick at the beginning of the second ... Continue Reading
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Blog Post
04 Feb 2010
2009 IT lessons: How did the recession change your IT organization?
I can't believe it's already February (and thank goodness: I wouldn't have been able to wait much longer for "Lost" to return!). Here at SearchCIO.com, even though a full month of 2010 is behind ... Continue Reading
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Blog Post
04 Feb 2010
Merck, Chevron and BP are touting a new IT management framework
It’s easy to forget how young a discipline IT is, given its enormous presence in our lives. Yesterday, however, that fact was front and center, as I watched the top IT talent at Intel Corp., Merck ... Continue Reading
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News
04 Feb 2010
2009 IT lessons: How did the recession change your IT organization?
IT lessons from 2009 abound as enterprise CIOs and their IT organizations reflect on the recession and the benefits of IT cuts. What are your recession lessons for 2010 and beyond? Continue Reading
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News
22 Jan 2010
How do you balance IT strategic planning and tactical decisions?
Our SearchCIO.com IT salary and careers survey did a little probing this year around one of those fraught CIO career questions: How much time do you devote to IT strategic planning as opposed to tactical decisions? Continue Reading
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Blog Post
21 Jan 2010
2010 IT budgets are unsettled and unsettling
After a week or so on the phone with any CIO I could get in touch with, here’s my super-unscientific prognostication on IT budgets in 2010: IT spending and CIO priorities are all over the board. ... Continue Reading
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Blog Post
18 Jan 2010
CIO weekly wrap-up: Help Haiti using technology, IT outsourcing deals
To our readers in the U.S., happy Martin Luther King Jr. Day! I'm guessing some of you have the day off and won't see this post until later in the week, but I wanted to catch you up on the buzz on ... Continue Reading
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Blog Post
12 Jan 2010
IT and business alignment tactics
IT and business alignment is a challenge with which CIOs struggle daily, and it's bound to remain that way, with recent data showing that IT managers are predicting smaller budgets for 2010. So ... Continue Reading
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Blog Post
08 Jan 2010
Can enterprise business intelligence be agile?
Instead of spending years developing an enterprise business intelligence strategy to consolidate BI tools and come to a corporate-wide agreement on key performance indicators, some enterprises are ... Continue Reading
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News
18 Dec 2009
Holiday paean to the CIO: You done good. Chin up.
The mood of CIOs whose projects we profiled in this year of the Great Recession is sober. McKinsey & Co.'s annual IT survey of business and IT executives seems to bear this out. Continue Reading
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Blog Post
20 Nov 2009
Customer feedback management: Is anybody listening?
I recently made my first big purchase -- a new vehicle -- and I made my mind up pretty much before I entered the showroom floor, thanks to customer feedback I gathered on the Internet. What ... Continue Reading
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News
20 Nov 2009
Things to be thankful for: IT executives on Thanksgiving 2009
This has been a tough year, yet there are always things to be thankful for. We asked around about some of those things, from technologies to the softer side of managing. Continue Reading
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News
22 Oct 2009
Gartner's top 10 strategic technologies for 2010
Gartner's list of technologies that bear examination during the next three years show an agile, mobile, secure enterprise that can spot early warning signs and predict trends. Continue Reading
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News
20 Oct 2009
Qualities of a great leader from Jim Collins
What makes a great leader? Author Jim Collins shared some insights with attendees at Gartner's Symposium ITxpo. Continue Reading
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Tip
08 Oct 2009
How to decide if changing technology vendors is worth the time, risk
The cost savings offered by a second-tier vendor may or may not be worth the risk and expense of migration. Here's how to decide when to make a switch. Continue Reading
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Blog Post
05 Oct 2009
CIO weekly wrap-up: CIO mistakes, qualities of a good leader and ITIL
In a few hours, I'll be bound for Chicago to learn more about IT services and sourcing, but don't think I would leave you without your weekly wrap-up of CIO content! Check out the latest pieces to ... Continue Reading
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Blog Post
24 Sep 2009
How Google and Yahoo improved data center energy efficiency
Running large data centers is expensive and getting worse. No one knows that more than Google and Yahoo. At a panel on green data centers at MIT’s Emerging Technologies Conference this week, ... Continue Reading
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Blog Post
18 Sep 2009
Three ways to reach out to women in IT: Mentor, advocate, encourage
A dinner this week on women in IT focused on midlevel women in technology and their challenges in getting ahead, given their frequently high family responsibilities and their own perceptions ... Continue Reading
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News
18 Sep 2009
Three ways to reach out to women in IT: Mentor, advocate, encourage
A dinner on women in IT focused on midlevel women in technology and their challenges in getting ahead. You might say that overcoming this gender gap means improving IT. Here are some of the ways we can all make that happen: Continue Reading
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News
11 Sep 2009
Looking for low-cost business processes? Check out GE WorkOut and FTD
Six Sigma and Lean too intimidating? Too expensive? Our blogger takes a look at two alternatives. Continue Reading
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Blog Post
28 Aug 2009
IT services outsourcing: Do you have an ‘India-plus-one’ strategy?
For quite awhile, many U.S. companies have focused their IT services outsourcing strategies on India due to its market share, low cost of labor and robust vendor market. But now, some companies are ... Continue Reading
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Blog Post
24 Aug 2009
CIO weekly wrap-up: Pros and cons of outsourcing, ITIL framework, PPM
Good morning! This past week, SearchCIO.com looked into the pros and cons of outsourcing in several countries in Asia, put out our latest FAQ on the ITIL framework and put your project and ... Continue Reading
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News
18 Aug 2009
Pros and cons of IT outsourcing in popular Asian countries
The benefits and challenges of IT outsourcing in India, China, the Philippines and Vietnam range from pricing to intellectual property barriers. Learn more here. Continue Reading
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News
07 Aug 2009
What's your beef with the agile development methodology?
Our blogger wants to know: Why aren't more organizations using the agile development methodology? Share your thoughts. Continue Reading
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Blog Post
23 Jul 2009
How will IT outsourcing play out in companies’ recovery plans?
As IT outsourcing is one of the core areas I cover for SearchCIO.com, I am, of course, interested in how both offshoring and onshoring will fare in the coming months. According to some ... Continue Reading
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Blog Post
17 Jul 2009
What is transparency, and how is it relevant to IT?
We’ve all heard about Obama’s promise for government transparency, but what about IT transparency? First, what is transparency? Transparency is basically defined as openness and accountability in ... Continue Reading
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Blog Post
08 Jul 2009
Is Google Chrome OS a turning point or yawner?
Nothing fuels the tech press like wars. So I have no doubt that we will see an endless string of reports from the battlefield over the next many months on the struggle between Google and Microsoft ... Continue Reading
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Tip
02 Jul 2009
Even with a PPM solution, IT project and portfolio challenges remain
A PPM solution can help you allocate resources among IT projects and calculate ROI, but it's no panacea for organizational issues. Here's why. Continue Reading
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Blog Post
25 Jun 2009
Satyam scandal: Has it affected your IT outsourcing and offshoring?
For those keeping an eye on IT outsourcing and offshoring, there were a couple of noteworthy pieces of news this week regarding the artist previously known as Satyam Computer Services Ltd. First, ... Continue Reading
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News
25 Jun 2009
Satyam scandal: Has it affected your IT outsourcing and offshoring?
As Satyam tries to recover, our blogger wonders if the company's troubles have had an impact on IT offshoring decisions. Continue Reading
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Blog Post
28 May 2009
Twitter for business: A help or a hassle at IT conferences?
I'm still reflecting on last week's MIT Sloan CIO Symposium, where my colleagues and I gathered a lot of good information on CIO leadership, IT outsourcing, health care, CIO innovation and more -- ... Continue Reading
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Blog Post
22 May 2009
Why don’t connected healthcare information systems work?
In a perfect world, connected healthcare information systems would be easy to use, offer doctors a way to effectively communicate with their patients without any barriers or restrictions and give ... Continue Reading
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News
20 May 2009
Follow the action at MIT's CIO Symposium
SearchCIO.com Associate Editor Rachel Lebeaux is updating her Twitter feed with the latest from the MIT Sloan CIO Symposium. Check back for updates all day! Continue Reading
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Blog Post
07 May 2009
Adding a 'business downturn' clause to your telecom contracts
Telecom providers will do whatever it takes to keep your business, even in a business downturn. And that’s not just lip service. Did you know that you can insist on a “business downturn” contract ... Continue Reading
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News
07 May 2009
Have an IT question? Ask the IT consultant
Members of the Boston chapter of the Society for Information Management are available to answer your questions on their new blog. Continue Reading
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Blog Post
04 May 2009
CIO weekly wrap-up: Challenges of a state CIO, BPM, SOA and ROI
This past week, SearchCIO.com was all over business process management, from BPM and service-oriented architecture (SOA) and how they work together to how to find fast ROI using BPM. We also ... Continue Reading
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Blog Post
22 Apr 2009
Oracle buys Sun: When strategic vendors go bye-bye
This decade has seen a lot of consolidation among both software and hardware vendors. Sun bought StorageTek, Sun bought MySQL. Oracle bought Sun, Oracle bought BEA (one of many midsized middleware ... Continue Reading
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News
16 Apr 2009
Chapter download: The department previously known as IT
In "Business/IT Fusion: How to move beyond alignment and transform IT in your organization," author Peter Hinssen suggests it's time for change to the way we approach IT and business alignment: It's time for fusion. Learn more in this chapter download. Continue Reading
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Blog Post
20 Mar 2009
Cost savings on IT contractors: How to get the best rates
I was talking to IQNavigator the other day. They have software that helps companies manage what they spend on contingent workforces, such as IT contractors, and on vendor services, among other ... Continue Reading
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Blog Post
16 Mar 2009
CIO weekly wrap-up: BI strategy, sourcing contracts and IT governance
This past week, SearchCIO.com homed in on business intelligence strategy, IT transformation, cost reduction tips for your strategic sourcing contracts and IT governance in an economic recession. ... Continue Reading
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Blog Post
20 Feb 2009
Qualities of a good leader: Avoid layoffs at all cost?
An article on our sister site, SearchCIO.com, this week highlighted the qualities of a good leader during a recession, culling advice from leadership experts and CIOs. The list includes qualities ... Continue Reading
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Blog Post
13 Feb 2009
IT centralization grows as approach to IT consolidation
Of interest to me this week: stories of how CIOs are approaching IT consolidation not just in the data center, but also in their organizations. It’s no surprise that flat or reduced budgets impel a ... Continue Reading
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Blog Post
09 Feb 2009
CIO weekly wrap-up: SaaS contracts, vendor management, data protection
Welcome back, readers! This past week at SearchCIO.com, we covered desktop virtualization, Software as a Service (SaaS) contract negotiations, IT vendor management offices and data protection ... Continue Reading
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Blog Post
06 Feb 2009
Desktop virtualization tradeoffs and benefits: What did I miss?
A couple of recent stories, "VDI vs. fat clients: The tradeoffs," and "Virtual desktops and virtualized applications: An FAQ for IT executives," caused a few readers to reach out to tell me I ... Continue Reading
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Blog Post
16 Jan 2009
Windows 7 migration: First thoughts
OK, there’s no getting around it. This year is going to be the Year of Reading Endless Speculation and Lightly Informed Commentary About Windows 7. Feature Bingo, Shipping Date Roulette – you’re ... Continue Reading
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Blog Post
12 Jan 2009
CIO weekly wrap-up: 2009 IT trends, network access control, CPM and BI
Post-holidays, we're back in full swing here at SearchCIO.com. Here are our latest stories and briefings: Looking forward: Trends in IT management and budgeting for 2009 - Consider this your ... Continue Reading
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Blog Post
08 Dec 2008
CIO weekly wrap-up: Cutting IT costs, virtualization and more
In case you missed it, we've had a very active discussion on FatWire's sex-site demo at a Boston Web 2.0 conference. Feel free to add your own views and, while you're at it, check out our stories ... Continue Reading
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Blog Post
04 Dec 2008
Social networking sites, credit fears leading to new spam attacks
Symantec has released its MessageLabs Intelligence 2008 Annual Security Report, and social networking sites and the credit crisis are providing new platforms and fears upon which new spam attacks ... Continue Reading
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Blog Post
01 Dec 2008
A top 10 list for how to be a successful CIO
The Society for Information Management recently asked a panel of CIOs to talk about the attributes of a successful CIO. For CIO Karan Sorensen, an emphasis on the greater good is a must --from ... Continue Reading
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Blog Post
25 Nov 2008
SaaS integration easier said than done
Questions for you Software as a Service (SaaS) devotees about SaaS integration: Did your vendor give you enough information up front about the potential difficulties of integrating the SaaS ... Continue Reading
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Blog Post
31 Oct 2008
Tech warriors on the offensive
Downturn, shmownturn. Your peers at technology companies apparently don't need a global recession to get their juices flowing. A new survey of 151 U.S. technology company executives by Deloitte ... Continue Reading
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Blog Post
27 Oct 2008
Information technology ‘down but not out’ this time around?
Forrester Chairman and CEO George Colony has a reassuring blog out this morning on the impact of a global recession on tech. His take? Technology had its Great Depression in 2001-2003, and this ... Continue Reading
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Blog Post
24 Oct 2008
Sunrise, sunset: Sun Microsystems’ Bechtolsheim decamps to take on Cisco
Sun Microsystems co-founder, early Google backer and computer engineer extraordinaire Andreas von Bechtolsheim is leaving his job as chief architect at Sun to apply his considerable talents to ... Continue Reading
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Blog Post
15 Oct 2008
How Microsoft takes stock of your online experience
At the Web Experience Forum in Boston yesterday, Mark Hydar, principal group manager for global quality of service (QoS) initiatives for Microsoft, discussed "Microsoft Live: Reinventing the MS ... Continue Reading
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Blog Post
02 Oct 2008
Three men arraigned in alleged IT kickback scheme
Three Boston-area men have been arraigned in connection with allegedly setting up kickbacks from a vendor in exchange for securing computer software and service contracts for Partners Healthcare. ... Continue Reading
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Blog Post
25 Sep 2008
Work email: When it just can’t wait until morning
With the growing popularity of smartphones and business VPNs, it's getting tougher and tougher to let an email just sit in your inbox unread for any period of time - even in what are technically ... Continue Reading
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Blog Post
25 Sep 2008
A CIO by way of Jack Welch
I recently interviewed Carole Cotter, CIO of Lifespan Corp., a health care system affiliated with Brown Medical School in Providence. R.I. Cotter talked about how her IT department balances the ... Continue Reading
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Blog Post
05 Sep 2008
Think like a hacker (and other World of Warcraft-inspired musings)
Yesterday, I attended Forrester's security forum in Boston. In one of the morning sessions, "Exploiting Online Games," Gary McGraw, chief technology officer at Cigital (and co-author of a book by ... Continue Reading
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Tip
27 Aug 2008
How to perform a cost/benefit analysis: Build a model, not a number
CIO Niel Nickolaisen recommends doing a cost/benefit analysis based on building a working model, not numbers. Continue Reading
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Blog Post
11 Aug 2008
Take this, viruses!
From the "tools you can use" file, CNN.com has a video report today on protecting yourself from unsavory e-mail attachments. CNN's computer expert Ken Colburn is a big proponent of the web site ... Continue Reading
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Blog Post
31 Jul 2008
Driving while surfing?
As if having a computer at the office and at home - with a BlackBerry to tide you over when you're not at either of those places - weren't enough, now comes the AutoNet Mobile, which transforms ... Continue Reading
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Blog Post
24 Jul 2008
Maybe I should just keep my money under a mattress?
There have been a lot of scary bank-related headlines the past couple of weeks, but I have to say that this one frightened me more than most: "Security flaws in online banking sites found to be ... Continue Reading
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Blog Post
23 Jul 2008
Does it matter who CIOs report to?
Gather the typical left-brain, articulate, umm-less group of CIOs around a conference lunch table and, guaranteed, the talk will eventually turn to reporting relationships. You answer to whom? ... Continue Reading
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Blog Post
16 Jul 2008
Who wants to be a CIO Millionaire?
How's this for a headline: "Meet the Millionaire CIOs." In a study of the filings of the 1,000 biggest U.S. companies and their compensation, 47 top technology executives were listed at the top ... Continue Reading
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Blog Post
07 Jul 2008
Boston Globe: Cognos contract with state “raises ethical issues”
News flash: The Boston Globe reports today that a representative of Cognos ULC, the business intelligence software maker, improperly offered a Massachusetts state official a job in 2006 when the ... Continue Reading
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Blog Post
29 Jun 2008
All Ears: Susan Cramm on ITopia
Earlier, I wrote about Susan Cramm, former CIO of Taco Bell turned "leadership" coach, talking about how IT and the business could -- should! -- function in 2015. Cramm was the keynote speaker at ... Continue Reading
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Blog Post
24 Jun 2008
Playing the numbers
Enterprise search stinks: Who doesn’t like a survey that corroborates a pet peeve? Data out today from the nonprofit AIIM finds that 50% of business users believe their company’s internal search ... Continue Reading