IT applications, infrastructure and operations
IT infrastructure and operations management excellence has become essential to maintain quality control over technology-related policies, processes and equipment. Read news and tips to assist modern IT operations and infrastructure management, including strategies to ensure the proper flow of data throughout enterprise applications and other information systems.
Top Stories
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Tutorial
03 Mar 2025
How to set up Docker containers on Windows Server
Docker started on the Linux OS, but Windows containers based on this technology can bring numerous benefits to the enterprise. Here's how to get started. Continue Reading
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Tip
04 Feb 2025
How to properly implement Exchange Extended Protection
This security feature can better protect Exchange Server deployments to prevent a wide range of attacks and safeguard sensitive data transmitted over the network. Continue Reading
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News
18 Jan 2023
Gartner IT spending trends, PPI data show mixed economic bag
Gartner's global IT spending forecast reflects diverging economic trends as does U.S. inflation data, which shows a drop in professional services costs and an uptick for storage. Continue Reading
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Tip
18 Jan 2023
Project portfolio risk management: Learn the key tenets
Project portfolio risk management is a holistic approach to managing project risk. Learn about its benefits and what can get in the way of success. Continue Reading
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Tip
11 Jan 2023
Project vs. program vs. portfolio management
Project, program and portfolio management are related, but they represent three distinct disciplines. Learn about the responsibilities and goals of each and how they differ. Continue Reading
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News
10 Jan 2023
Microsoft resolves Windows zero-day on January Patch Tuesday
The company also issues five corrections, all with a rating of important, to address vulnerabilities on its on-premises Exchange Server email platform. Continue Reading
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Definition
09 Jan 2023
enterprise architecture (EA)
An enterprise architecture (EA) is a conceptual blueprint that defines the structure and operation of organizations. Continue Reading
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Definition
28 Dec 2022
Multiple Document Interface (MDI)
Multiple Document Interface (MDI) is a Microsoft Windows programming interface for creating an application that enables users to work with multiple documents simultaneously. Continue Reading
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Feature
21 Dec 2022
How to lower IT's digital carbon footprint
Digital technologies have a hidden environmental cost that too-few leaders have on their radar. Learn which technologies have a digital carbon footprint and what IT can do to help. Continue Reading
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Definition
20 Dec 2022
FMEA (Failure Mode and Effects Analysis)
FMEA (failure mode and effects analysis) is a step-by-step approach for collecting knowledge about possible points of failure in a design, manufacturing process, product or service. Continue Reading
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Feature
19 Dec 2022
Let EAs lead your enterprise sustainability strategy
Enterprise architects are well positioned to advise the CIO when it comes to the sustainability strategy. Their choices cut across the corporate infrastructure. Continue Reading
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Feature
19 Dec 2022
How companies can overcome the IT worker shortage
Research shows organizations are still struggling to bring in IT talent. We identify the reasons why there's a shortage and what CIOs and other IT leaders can do to combat it. Continue Reading
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Feature
15 Dec 2022
2022 year in review: Top business topics
The business world saw changes in 2022. Themes -- such as the rise and fall of cryptocurrency, changes to social media and navigating employment -- are all included in this review. Continue Reading
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Definition
14 Dec 2022
action plan
An action plan is a document that lists what steps must be taken to achieve a specific goal. Continue Reading
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Definition
02 Dec 2022
User Principal Name (UPN)
In Microsoft Active Directory, a User Principal Name (UPN) is a username and domain in an email address format. Continue Reading
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Definition
30 Nov 2022
routing table
A routing table is a set of rules, often viewed in table format, that's used to determine where data packets traveling over an Internet Protocol (IP) network will be directed. Continue Reading
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Tip
18 Nov 2022
12 top metaverse predictions for 2030
Like AI before it, the metaverse carries unlimited potential and hyperbole. We address the questions of how big, how fast, how far, how scary and how impactful on businesses. Continue Reading
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News
15 Nov 2022
Tech inflation data drops -- what does it mean for IT budgets?
The U.S. government's latest producer price data, which shows declines for servers, storage and services, could signal an economic shift and boost CIO confidence moving into 2023. Continue Reading
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Feature
04 Nov 2022
Venture capital mindset helps CIOs deal with tech deluge
As CIOs and CISOs push for innovation, mindset changes might be in order. They can take a cue from VCs and think about ideation funnels and technology investment portfolios. Continue Reading
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Feature
04 Nov 2022
4 sustainability leadership tips from Impossible Foods founder
Impossible Foods' Patrick Brown is proof that a focus on climate action can drive market success. Here are four sustainability mindset tips that IT leaders can use for themselves. Continue Reading
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Feature
03 Nov 2022
Why companies should be sustainable and how IT can help
Pressure is mounting for the business sector to address its environmental footprint and become more sustainable. Here's a look the key drivers and how technology can help. Continue Reading
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News
03 Nov 2022
Capital One study cites ML anomaly detection as top use case
The bank itself is making ML a key part of its digital transformation strategy, deploying the technology to locate aberrations, detect fraud and support marketing. Continue Reading
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News
31 Oct 2022
Capital One machine learning report points to partnering
A study of data management decision-makers suggests collaboration will play an important role in evolving enterprise machine learning, but a partner's proven experience will be key. Continue Reading
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Tip
26 Oct 2022
How to perform an AD group membership backup and restore
You can fix some problems with Active Directory with a few clicks, but things get difficult when they involve many layers of group membership. Here's a few ways to avoid trouble. Continue Reading
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News
26 Oct 2022
Business sustainability projects require savvy data analysis
In this Q&A, Stephen Keys of IFS discusses why sustainability projects for organizations are complex undertakings, but the data needed to drive projects already exists. Continue Reading
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Definition
26 Oct 2022
user experience
User experience (UX) design is the process and practice used to design and implement a product that will provide positive and relevant interactions with users. Continue Reading
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Tip
25 Oct 2022
5 advantages and 6 disadvantages of open source software
Open source software is popular with both small and large organizations, and for good reason. But CIOs should understand which situations works best for this lower cost option. Continue Reading
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News
20 Oct 2022
Gartner: IT spending to grow 5.1% amid optimization push
The market research firm said enterprise IT spending will endure in a tough economy, but noted an emphasis on optimization, productivity gains and rooting out inefficiencies. Continue Reading
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News
14 Oct 2022
Sustainable procurement goes mainstream, influences IT buys
ESG considerations add a new dimension to IT purchasing criteria and, more broadly, could bridge the gap between business leaders and IT professionals. Continue Reading
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Tip
13 Oct 2022
How to avoid common GPO backup and restore problems
Group Policy Objects help admins maintain control of the enterprise environment, but it takes some planning to understand how to properly protect and recover GPOs to avoid trouble. Continue Reading
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News
07 Oct 2022
Micron investment to spark chip ecosystem in New York
The $100 billion plan aims to bring businesses and thousands of workers to the Syracuse, N.Y., area -- and boost the chip supply for the IT staples and innovations CIOs pursue. Continue Reading
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News
30 Sep 2022
Test beds, workforce critical to U.S. technology leadership
The CHIPS and Science Act allows the U.S. to invest in critical technologies such as quantum computing and artificial intelligence. Continue Reading
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Feature
28 Sep 2022
How to make the right business case for a tech spend
CIOs should help evaluate management goals to support long-term strategy. Learn how IT can assist business objectives and justify tech spending with a business case. Continue Reading
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Tip
28 Sep 2022
Consider Azure AD group-based licensing for Office 365 users
Administrators who manage many users can go one step further toward streamlining license assignments by taking advantage of a new feature from Microsoft. Continue Reading
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Feature
21 Sep 2022
Business-led IT strategy casts shadow IT in more positive light
Traditional shadow IT is giving way to business-led technology deployments that have the IT department's approval. But CIOs must manage the process to avoid problems. Continue Reading
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Definition
19 Sep 2022
macrotrend
A macrotrend is a pervasive and persistent shift in the direction of some phenomenon on a global level. Continue Reading
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News
16 Sep 2022
What's old is new again as Workday aims to break down silos
At its user conference, Workday showcased tech and customer stories on bringing down the walls between HR, IT and finance. It's not a new story, but it may be newly relevant. Continue Reading
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Definition
16 Sep 2022
Rich Text Format (RTF)
Rich Text Format (RTF) is a file format that lets you exchange text files between different word processors in different operating systems. Continue Reading
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News
15 Sep 2022
IT services inflation follows broader market trend
CIOs can expect to pay more for consulting and professional services as pricing in the sector continues an upward trend that first surfaced last year. Continue Reading
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Opinion
07 Sep 2022
How automating distributed cloud infrastructure changes IT
As IT environments become increasingly distributed and complex, organizations are exploring how automation can address their evolving IT operations and infrastructure needs. Continue Reading
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Opinion
06 Sep 2022
What to consider in scaling automation for distributed cloud
Infrastructure automation accelerates IT ops, fosters innovation and creates competitive advantage -- but executive support is essential, especially in complex cloud environments. Continue Reading
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Tutorial
30 Aug 2022
Learn to monitor group memberships with PowerShell
Use PowerShell automation to build reports in local group memberships on a server and security groups in Active Directory to keep tabs on any irregular behavior. Continue Reading
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Definition
26 Aug 2022
inkjet printer
An inkjet printer is a computer peripheral that produces hard copies of a text document or photo by spraying droplets of ink onto paper. Continue Reading
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Feature
25 Aug 2022
ESG for IT: How CIOs can drive environmental sustainability
Sustainability as a business initiative has rocketed up the priority list as investors, consumers and legislators demand accountability from businesses. Here's how IT can help. Continue Reading
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News
24 Aug 2022
Inflation: Server costs rise, software sells at a premium
Latest PPI data reveals a 3.1% month-over-month uptick for host computers and servers, while storage prices drop slightly and professional services stand pat. Continue Reading
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Tip
19 Aug 2022
12 AI and machine learning use cases in ITSM
AI-enabled ITSM, while still maturing, promises to greatly improve the speed and quality of IT service management. Here are 12 AI and machine learning use cases in ITSM. Continue Reading
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Definition
12 Aug 2022
operation (computing)
An operation, in computing, is an action that is carried out to accomplish a given task. Continue Reading
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Definition
12 Aug 2022
deprecated
In information technology (IT), deprecation means that although something is available or allowed, it is not recommended or that -- in the case where something must be used -- to say it is deprecated means that its failings are recognized. Continue Reading
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Feature
11 Aug 2022
The effect of digital transformation on the CIO job
Digitization and digital transformation sound similar, but they couldn't be more different in what they demand from CIOs, explains Genpact's Sanjay Srivastava. Continue Reading
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Feature
10 Aug 2022
Instilling a culture of digital transformation
Communities of practice, agile methods, cross-functional teams and platform strategies rank among the methods IT leaders use to institutionalize change and create a culture of digital transformation. Continue Reading
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Tutorial
10 Aug 2022
Learn to perform a DNS backup and restore
DNS outages cause connectivity issues that prevent basic tasks from executing properly. Understand how to perform a restore for a DNS zone, which is not always intuitive. Continue Reading
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Definition
08 Aug 2022
fuzzy search
A fuzzy search is a technique that uses search algorithms to find strings that match patterns approximately. Continue Reading
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Tip
03 Aug 2022
Explore print server alternatives to avoid IT headaches
Increased difficulties related to printing have many organizations exploring their options. See what these third-party print management alternatives have to offer. Continue Reading
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News
01 Aug 2022
Will cloud, IT services prove recession-resistant businesses?
Partners expect demand for their offerings to endure through economic turbulence and, to some extent, because of the unsettling times; more IT channel news. Continue Reading
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News
28 Jul 2022
House sends CHIPS Act to Biden's desk
Congress approved the CHIPS Act and billions more for scientific research to help the U.S. better compete against China in technology markets. Continue Reading
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News
21 Jul 2022
Technology costs rise as inflation hits hardware, services
Inflation is affecting the CIO market basket, influencing purchasing. Government data showed a sharp increase in cost for servers, which continue to face supply chain issues. Continue Reading
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Feature
18 Jul 2022
Environmental sustainability considerations for IT teams
With customers, employees and investors pressuring companies to go green, IT needs to take a lead on sustainability. Learn some of the ways IT can make progress. Continue Reading
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Definition
18 Jul 2022
six degrees of separation
Six degrees of separation is the theory that any person on the planet can be connected to any other person on the planet through a chain of acquaintances that has no more than five intermediaries. Continue Reading
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Tutorial
15 Jul 2022
Learn how to set up Windows Server 2022 SMB compression
Microsoft added SMB compression to the new server OS to reduce bottlenecks when transferring files with Windows-based file shares. Continue Reading
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News
14 Jul 2022
PenFed expands chatbot strategy via Salesforce platform
The credit union, one of the nation's largest, is using the Salesforce platform to deploy chatbots that can handle a growing set of customer-facing tasks as well as in-house uses. Continue Reading
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Definition
14 Jul 2022
interrupt
An interrupt is a signal emitted by a device attached to a computer or from a program within the computer. Continue Reading
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News
12 Jul 2022
Enterprise architect role reverts to tech in pandemic
The pandemic has sent many enterprises into survival mode, which altered the scope of the enterprise architect's role once again, according to a Forrester Research study. Continue Reading
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Guest Post
30 Jun 2022
Tuning enterprise architecture to cope with accelerating change
In the realm of enterprise architecture, real agility starts with architectural simplicity. Learn how businesses can reduce complexity -- and boost organizational dexterity. Continue Reading
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Definition
30 Jun 2022
resource allocation
Resource allocation is the process of assigning and managing assets in a manner that supports an organization's strategic planning goals. Continue Reading
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Definition
29 Jun 2022
POSIX (Portable Operating System Interface)
POSIX (Portable Operating System Interface) is a set of standard operating system interfaces based on the Unix operating system. Continue Reading
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Definition
28 Jun 2022
security audit
A security audit is a systematic evaluation of the security of a company's information system by measuring how well it conforms to an established set of criteria. Continue Reading
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Feature
28 Jun 2022
Laggards, leaders face digital transformation challenges
No one can relax in digital business: Those trailing behind must conquer the basics to get on the innovation path, while successful firms must endeavor to stay there. Continue Reading
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Tip
28 Jun 2022
Do you meet all the modern authentication requirements?
Microsoft's push to a more secure method for user authentication and authorization could catch some enterprises flat-footed if IT hasn't done its homework. Continue Reading
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Definition
28 Jun 2022
distributed applications (distributed apps)
Distributed applications (distributed apps) are applications or software that run on multiple computers within a network at the same time and can be stored on servers or cloud computing platforms. Continue Reading
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Tutorial
27 Jun 2022
How to set up Exchange Online modern authentication
Microsoft plans to tighten up security on its hosted email platform to prevent attackers from gaining access to user credentials. Is your organization ready? Continue Reading
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Definition
24 Jun 2022
data latency
Data latency is the time it takes for data packets to be stored or retrieved. In business intelligence (BI), data latency is how long it takes for a business user to retrieve source data from a data warehouse or BI dashboard. Continue Reading
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Definition
24 Jun 2022
chief data officer (CDO)
A chief data officer (CDO) in many organizations is a C-level executive whose position has evolved into a range of strategic data management responsibilities related to the business to derive maximum value from the data available to the enterprise. Continue Reading
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Report
24 Jun 2022
The evolving CIO role: From IT operator to business strategist
This in-depth guide to the role of the CIO traces the job's evolution, explains what is required of the position today and why it has become so important to businesses. Continue Reading
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News
23 Jun 2022
Eli Lilly data strategy paves way for AI in drug discovery
Pharmaceutical giant Eli Lilly has embarked on an enterprise data initiative that paves the way for greater AI use. Read about the company's strategy. Continue Reading
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Definition
22 Jun 2022
information technology (IT) director
An information technology (IT) director is the person in charge of technology within an organization. IT directors manage technology resources and employees to ensure that IT operations run smoothly. Continue Reading
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Feature
17 Jun 2022
CIOs share advice on leading through disruption
Discover how a focus on three areas -- cybersecurity, employee experience and proactive management -- can help CIOs plan for and better manage disruptions. Continue Reading
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Tip
16 Jun 2022
How to set up automated log collection with PowerShell
Gathering logs from on-premises Windows Server systems or Office 365 cloud services is a necessary but tedious job. Try a PowerShell script to ease the pain. Continue Reading
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News
14 Jun 2022
Microsoft fixes Follina zero-day for June Patch Tuesday
A Microsoft Support Diagnostic Tool flaw disclosed on May 30 and exploited in the wild gets resolved in this month's batch of security updates. Continue Reading
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News
13 Jun 2022
Alternative data, multimodal AI tech produce new insights
AI fuels the delivery of new sources of investment and corporate information, such as satellite imagery, contact center audio logs, employee sentiment and social media data. Continue Reading
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Tip
10 Jun 2022
15 tips for delivering a successful presentation to the board
What do you do when everyone thinks they're the smartest person in the room, and all of them are counting on you for answers? Here's how to give a presentation to the board. Continue Reading
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Definition
09 Jun 2022
calculator
A calculator is a device that performs arithmetic operations on numbers. Continue Reading
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Definition
09 Jun 2022
round robin
A round robin is an arrangement of choosing all elements in a group equally in some rational order, usually from the top to the bottom of a list and then starting again at the top of the list and so on. Continue Reading
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Feature
08 Jun 2022
Should your digital transformation include gamified apps?
Gamification means more than adding AI or video to apps, or even offering badges and prizes. See how behavioral psychology can engage, motivate and help your audience learn. Continue Reading
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Feature
08 Jun 2022
Liberty Mutual CIO tackles digital transformation complexity
Liberty Mutual's CIO discusses the difficulty of moving the global insurer to the cloud, shares why a focus on ethical AI is important and weighs in on workplace flexibility. Continue Reading
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Feature
03 Jun 2022
What is IT-business alignment and why is it important?
It's more important than ever that IT and the business operate from the same playbook. So why do so many organizations struggle to achieve IT-business alignment? Continue Reading
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Definition
01 Jun 2022
conservation of angular momentum
Conservation of angular momentum is a physical property of a spinning system such that its spin remains constant unless it is acted upon by an external torque; put another way, the speed of rotation is constant as long as net torque is zero. Continue Reading
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Feature
31 May 2022
How IT leaders can drive digital innovation
More CEOs want their CIOs and CDOs to think strategically and help transform their organizations' products and services. Learn how some top IT leaders are tackling this challenge. Continue Reading
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Tip
26 May 2022
Key enterprise software-buying team roles, responsibilities
The enterprise software team has critical tasks to achieve for your organization's success. This guide explains each person's role and area of influence and offers tips for success. Continue Reading
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News
24 May 2022
MIT Sloan panelists urge cyber resilience focus
Enterprises must prepare for cyber-adversity, think beyond protection, establish lines of communication -- and learn to take a punch, according to security executives. Continue Reading
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Tip
24 May 2022
CIO career path: How to become a CIO
The career path to becoming a CIO has evolved as the role has become increasingly critical to business success. Find out how to become a CIO and what the job entails. Continue Reading
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Tip
23 May 2022
Learn to work with the Office 365 unified audit log
Administrators who need to check on suspicious activities in the Office 365 platform can perform a unified audit log search to help with their investigation. Continue Reading
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Definition
23 May 2022
e-business (electronic business)
E-business (electronic business) is the conduct of business processes on the internet. Continue Reading
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News
20 May 2022
Ukrainian startup offers financial cloud, business advice
Fuel offers early-stage companies a mix of cloud-based financial products, working with domestic clients and diversifying into European and U.S. markets. Continue Reading
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Tip
20 May 2022
8 free IT strategic planning templates and examples for CIOs
As technology becomes a business differentiator, a well-thought-out IT strategy plan is more crucial than ever. These IT strategy templates help CIOs make IT a business driver. Continue Reading
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Definition
19 May 2022
multiprogramming
Multiprogramming is a rudimentary form of parallel processing in which several programs run at the same time on a uniprocessor system. Continue Reading
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Tutorial
17 May 2022
Query event logs with PowerShell to find malicious activity
Every action on a Windows Server system gets recorded, so don't get caught by an avoidable security incident. Learn how to find potential security problems in event logs. Continue Reading
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Definition
17 May 2022
chief procurement officer (CPO)
The chief procurement officer, or CPO, leads an organization's procurement department and oversees the acquisitions of goods and services made by the organization. Continue Reading
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Definition
17 May 2022
replenishment
Replenishment is the controlled and regular movement of inventory from an upstream point on the supply chain to a downstream location that requires sufficient stock to cover demand. Continue Reading
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News
17 May 2022
MIT-CIO event explores pandemic's effect on digital ecosystems
Allan Tate, executive chair of the MIT Sloan CIO Symposium, lays out the big idea of the 2022 conference and explains how the event itself reflects its relevance. Continue Reading
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Tip
13 May 2022
CIO vs. CTO: Key differences in roles and responsibilities
CIOs and CTOs both play a valuable role in a company's technology strategy, but their focus and responsibilities are different. Learn more. Continue Reading
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Definition
13 May 2022
troubleshooting
Troubleshooting is a systematic approach to problem-solving that is often used to find and correct issues with complex machines, electronics, computers and software systems. Continue Reading
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Definition
12 May 2022
consumerization of IT
The consumerization of IT refers to how software and hardware products designed for personal use migrated into the enterprise and were used for work purposes. Continue Reading