IT applications, infrastructure and operations
IT infrastructure and operations management excellence has become essential to maintain quality control over technology-related policies, processes and equipment. Read news and tips to assist modern IT operations and infrastructure management, including strategies to ensure the proper flow of data throughout enterprise applications and other information systems.
Top Stories
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Feature
19 Dec 2024
5 steps to design an effective AI pilot project
Getting employee feedback on new technology can help mitigate risks before deployment. Learn key steps to follow when implementing an AI pilot project. Continue Reading
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Tip
12 Dec 2024
See what's new in Desired State Configuration v3
Avoid unexpected surprises, and learn how to bring consistency to your on-premises infrastructure and cloud resources with the overhauled configuration management tool. Continue Reading
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Definition
30 Aug 2023
biometric authentication
Biometric authentication is a security process that relies on the unique biological characteristics of individuals to verify they are who they say they are. Continue Reading
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Definition
30 Aug 2023
IT organization (information technology organization)
An IT organization (information technology organization) is the department within a company that's charged with establishing, monitoring and maintaining information technology systems and services. Continue Reading
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Definition
29 Aug 2023
IT audit (information technology audit)
An IT audit is the examination and evaluation of an organization's information technology, operations and controls. Continue Reading
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Definition
28 Aug 2023
ISACA
ISACA is an independent, nonprofit, global association that engages in the development, adoption and use of globally accepted information system (IS) knowledge and practices. Continue Reading
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Definition
28 Aug 2023
deputy CIO (deputy chief information officer)
Deputy CIO (chief information officer) is a role within some organizations that generally has responsibility for overseeing day-to-day information technology (IT) operations. Continue Reading
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Feature
28 Aug 2023
The future of storage administration: 4 key questions answered
What are the best moves a storage professional can make? Learn about the skills, technologies and strategies to focus on now for the most payback in the future. Continue Reading
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News
22 Aug 2023
Opportunities, challenges of ServiceNow generative AI plan
The vendor said that while it is creating its own LLM models, it's not interested in winning the LLM war. Instead, it wants its customers to use the models for specific use cases. Continue Reading
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Definition
22 Aug 2023
Microsoft SCOM (System Center Operations Manager)
Microsoft SCOM (System Center Operations Manager) is a set of tools for infrastructure monitoring and application performance management. Continue Reading
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Definition
21 Aug 2023
Exchange Web Services (EWS)
Microsoft Exchange Web Services (EWS) is an application program interface (API) that lets applications access items in a Microsoft Exchange email mailbox, such as calendars, contacts, and messages. Continue Reading
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Tutorial
21 Aug 2023
How to set up PowerShell remoting over SSH
Microsoft recommends using WinRM to manage Windows machines remotely, but OpenSSH offers other advantages, particularly in organizations that also use Linux systems. Continue Reading
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Definition
18 Aug 2023
Electronic Discovery Reference Model (EDRM)
The Electronic Discovery Reference Model (EDRM) is a conceptual framework that outlines activities for the recovery and discovery of digital data. Continue Reading
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Tip
17 Aug 2023
How to kickstart a proof-of-concept IT project
Like any IT initiative, operations staff need a clear vision for a proof-of-concept project. From the justification to reporting stages, knowing the steps can bolster PoC success. Continue Reading
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Definition
16 Aug 2023
Terraform
HashiCorp Terraform is an infrastructure as code (IaC) software tool that allows DevOps teams to automate infrastructure provisioning using reusable, shareable, human-readable configuration files. Continue Reading
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News
14 Aug 2023
Cloud costs continue to rise among IT commodities
CIOs can expect higher cloud costs as the U.S. government's wholesale inflation index hits its highest rating for the technology category that includes this IT model. Continue Reading
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Definition
14 Aug 2023
rainmaker
A rainmaker is an individual who generates an unusually high amount of revenue for an organization by bringing new clients and new business to the company. Continue Reading
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Feature
10 Aug 2023
26 tips to get the most out of a conference
With conference season fast approaching, use these tips to show up prepared to make the most out of your experience -- before, during and after the event. Continue Reading
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News
09 Aug 2023
Several Exchange Server flaws fixed on August Patch Tuesday
Microsoft addresses 74 vulnerabilities this month with the on-premises email server platform returning to the spotlight with corrections to close six security holes. Continue Reading
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Definition
07 Aug 2023
sustainability risk management (SRM)
Sustainability risk management (SRM) is a business strategy that aligns profit goals with a company's environmental, social and governance (ESG). Continue Reading
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Definition
04 Aug 2023
executive dashboard
An executive dashboard is a computer interface that displays the key performance indicators (KPIs) that corporate officers need to effectively run an enterprise. Continue Reading
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Definition
01 Aug 2023
smart home
A smart home is a residence that uses internet-connected devices to enable the remote monitoring and management of appliances and systems, such as lighting and heating. Continue Reading
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Definition
26 Jul 2023
floating gate transistor (FGT)
A floating gate transistor (FGT) is a complementary metal-oxide semiconductor (CMOS) technology capable of holding an electrical charge in a memory device that is used to store data. Continue Reading
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Tip
24 Jul 2023
8 steps for an ERP post-implementation audit
A post-implementation audit can help determine if an ERP system is working well or not. Project leaders should consider these eight steps to ensure a successful audit. Continue Reading
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News
21 Jul 2023
AI hype far exceeds its use within enterprises
Experts say most organizations are holding back on spending while investigating the cost, legal liabilities and data privacy risks associated with generative AI use. Continue Reading
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Definition
20 Jul 2023
legal health record (LHR)
A legal health record (LHR) refers to documentation about a patient's personal health information that is created by a healthcare organization or provider. Continue Reading
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Tip
20 Jul 2023
Exchange Online post-migration steps for admins
A move to the hosted email platform is an opportunity to streamline how users work with other Microsoft 365 services. But it requires IT to stay current with the product roadmap. Continue Reading
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Feature
18 Jul 2023
IT hiring picks up amid ongoing economic concerns
TechTarget's 2023 salary and careers survey shows most organizations are hiring for selected IT skills, making progress on DEI initiatives and offering workplace flexibility. Continue Reading
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Definition
18 Jul 2023
proportional control
Proportional control is a control system technology in which the response (output) is proportional to the difference between a setpoint value and the current value of a process variable. Continue Reading
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Definition
17 Jul 2023
taxonomy
Taxonomy is the science of classification according to a predetermined system, with the resulting catalog used to provide a conceptual framework for discussion, analysis or information retrieval. Continue Reading
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Definition
17 Jul 2023
Microsoft System Center
Microsoft System Center is a suite of software products designed to simplify the deployment, configuration and management of IT infrastructure and virtualized software-defined data centers. Continue Reading
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Tip
14 Jul 2023
What's new with Microsoft 365 Apps on Windows Server 2022
Not every organization can move to the cloud but using Microsoft Office apps on premises might not be an option beyond 2026. Are the days of the RDS role numbered? Continue Reading
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News
13 Jul 2023
Storage, server prices drop as inflation eases
Server and storage prices declined in June, reflecting cooling inflation, but companies remain intent on containing costs and optimization. Continue Reading
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News
11 Jul 2023
Microsoft repairs 5 zero-days for July Patch Tuesday
The company addressed 130 vulnerabilities and provided additional instructions to fully resolve several bugs, which will require extra attention from IT this month. Continue Reading
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Feature
06 Jul 2023
Today's blockchain use cases and industry applications
Though not yet a mature technology, blockchain is gaining ground as a sound and generally secure method for conducting myriad transactions in numerous applications and industries. Continue Reading
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Feature
05 Jul 2023
6 reasons legacy systems are still in use
Staying with tried-and-true legacy systems can feel like the safest route. But as the world changes at a dizzying pace, IT leaders might want to reconsider that strategy. Continue Reading
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Feature
05 Jul 2023
Replacing vs. maintaining legacy systems
Understanding issues such as which systems hinder organizational performance can help IT leaders decide which legacy systems to replace and which to maintain. Continue Reading
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Feature
30 Jun 2023
Tech integration partnerships can help boost IT productivity
Enterprise Strategy Group's Doug Cahill discusses survey results that show using integrated technologies from multiple vendors can free up IT teams for strategic projects. Continue Reading
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Definition
29 Jun 2023
cognitive computing
Cognitive computing is the use of computerized models to simulate the human thought process in complex situations where the answers might be ambiguous and uncertain. Continue Reading
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Definition
23 Jun 2023
multiprocessing
Multiprocessing is the utilization of two or more central processing units (CPUs) in a single computer system. Continue Reading
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Tip
22 Jun 2023
How to become a smart contract developer
Blockchain fundamentals, programming knowledge, security awareness, and experience in testing and debugging are among the major requirements in smart contract development. Continue Reading
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Tip
21 Jun 2023
5 types of software architecture design worth knowing
While it's impossible to identify any software design style as the 'most important' to know, there are five major patterns with which all architects should arguably become familiar. Continue Reading
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Definition
21 Jun 2023
Google Play
Google Play, formerly known as Android Market, is the official online store for digital media distributed by Google. Continue Reading
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Definition
20 Jun 2023
ledger database
A ledger database is somewhat modern and commonly refers to a type of database that uses cryptographic techniques, including blockchain, to secure data and enable an immutable ledger. Continue Reading
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Definition
19 Jun 2023
SIPOC (suppliers, inputs, process, outputs, customers) diagram
A SIPOC (suppliers, inputs, process, outputs, customers) diagram is a visual tool for documenting a business process from beginning to end prior to implementation. Continue Reading
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News
15 Jun 2023
Server prices drop while cloud costs rise in PPI data
The U.S. government's latest inflation reading shows moderating hardware prices, which spiked in mid-2022. Cloud costs, however, have been moving in the opposite direction. Continue Reading
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News
14 Jun 2023
June Patch Tuesday settles two Exchange Server bugs
Microsoft's plans for upcoming security hardening in Kerberos and Netlogon protocols will have admins busy with testing over the next several weeks. Continue Reading
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Definition
09 Jun 2023
prototyping model
The prototyping model is a systems development method in which a prototype is built, tested and then reworked as necessary until an acceptable outcome is achieved from which the complete system or product can be developed. Continue Reading
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Definition
05 Jun 2023
mean time to detect (MTTD)
Mean time to detect (MTTD) is a measure of how long a problem exists in an IT deployment before the appropriate parties become aware of it. Continue Reading
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Tip
02 Jun 2023
How to write an RFP for a software purchase, with template
Software buying teams should understand how to create an effective RFP. Here's a look at what components to include, along with a free, customizable template. Continue Reading
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Definition
02 Jun 2023
Small Disadvantaged Business (SDB)
A Small Disadvantaged Business (SDB) is a small business that is at least 51% owned and controlled by one or more socially and economically disadvantaged individuals. Continue Reading
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Definition
01 Jun 2023
Chief Medical Information Officer (CMIO)
A Chief Medical Information Officer, or CMIO, essentially serves as the bridge between medical and IT departments at a healthcare organization. Continue Reading
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Definition
31 May 2023
flow control
Flow control is a technique used to regulate data transfer between computers or other nodes in a network. Continue Reading
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Definition
25 May 2023
load shedding
Load shedding (loadshedding) is a way to distribute demand for electrical power across multiple power sources. Continue Reading
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Feature
25 May 2023
Learn about the Azure Stack HCI benefits for admins
The hyper-converged infrastructure offering promises to reduce the headaches associated with running virtualized workloads on hardware sourced from multiple vendors. Continue Reading
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Tip
22 May 2023
Blockchain vs. database: Similarities, differences explained
Choosing between blockchain and traditional databases -- or using them together -- requires knowing how each one handles data management and the skills needed to make them work. Continue Reading
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Definition
22 May 2023
marketecture (marchitecture)
Marketecture (also known as marchitecture) refers to non-technical descriptions of a company's products or services that let various stakeholders understand the product's core functionality and how it works with other products as part of a broader ecosystem. Continue Reading
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News
19 May 2023
Early-stage companies pursue the practical at CIO event
Startups in the MIT Sloan CIO Symposium's Innovation Showcase said their offerings tackle key enterprise IT concerns, from automating manual processes to cutting cloud costs. Continue Reading
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Feature
19 May 2023
4 tips CIOs can use to drive change management
CIOs and IT leaders should be key drivers of change management programs. Learn valuable tips for navigating complexity and scaling technology rollouts. Continue Reading
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Definition
19 May 2023
vendor lock-in
Vendor lock-in is a situation in which a customer using a product or service cannot easily transition to a competitor's product or service. Continue Reading
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Feature
18 May 2023
How one CIO drives business transformation through tech
Tom Peck, CIDO at Sysco, shares valuable insights into the key role that CIOs play as a transformation driver while managing emerging technologies such as AI. Continue Reading
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Tip
17 May 2023
Improve automation skills with the AD Administrative Center
You might know that you can use PowerShell to handle repetitive Active Directory tasks. But were you aware the Active Directory Administrative Center can help write the code? Continue Reading
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News
16 May 2023
CIOs take on organizational adaptability, resilience
CIOs and other tech executives are bracing their organizations to remain flexible in a period of unpredictable developments and bounce back when they take a punch. Continue Reading
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Definition
16 May 2023
Network Configuration Protocol (NETCONF)
The Network Configuration Protocol (NETCONF) is an Internet Engineering Task Force (IETF) network management protocol that provides a secure mechanism for installing, manipulating and deleting the configuration data on a network device such as a firewall, router or switch. Continue Reading
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Definition
15 May 2023
frequency band
In telecommunications, a frequency band -- sometimes called a band -- refers to a specific range of frequencies in the electromagnetic frequency spectrum assigned to certain applications. Continue Reading
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Definition
12 May 2023
Generally Accepted Recordkeeping Principles (the Principles)
Generally Accepted Recordkeeping Principles is a framework for managing records in a way that supports an organization's immediate and future regulatory, legal, risk mitigation, environmental and operational requirements. Continue Reading
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News
09 May 2023
Light May Patch Tuesday will weigh heavily on Windows admins
A zero-day that targets the Secure Boot feature will require extensive work from sysadmins to protect Windows systems from the Black Lotus bootkit. Continue Reading
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Feature
05 May 2023
MIT-CIO event explores digital resilience amid disruption
Allan Tate, executive chair of the MIT Sloan CIO Symposium, shares an overview of the 2023 event, including focus areas such as cybersecurity and tech evaluation. Continue Reading
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Tip
04 May 2023
5 steps for mainframe migration
The complicated task of migrating time-tested mainframe environments calls for careful assessment, attention to technical details and thorough project planning. Continue Reading
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Guest Post
04 May 2023
Generative AI in the enterprise: Lessons learned
The use of generative AI in the enterprise is changing software interactions and customer engagement. Four use cases can help IT leaders better understand the tech's potential. Continue Reading
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Definition
04 May 2023
differentiated services (DiffServ or DS)
Differentiated services, often shortened to DiffServ or DS, is a class of service (CoS) model to specify and control IP network traffic by class. Continue Reading
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Tip
03 May 2023
Unify business and IT with DevOps value stream management
Value stream management can be a powerful tool to align DevOps with the business by optimizing data analysis and improving collaboration and reporting. Continue Reading
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Definition
02 May 2023
graceful degradation
Graceful degradation is the ability of a computer, machine, electronic system or network to maintain limited functionality even when a large portion of it has been destroyed or rendered inoperative. Continue Reading
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Tip
28 Apr 2023
Get a grip on your infrastructure with a custom MMC
Microsoft provides great administration tools, such as PowerShell and Server Manager. But don't neglect the venerable Microsoft Management Console for its flexibility. Continue Reading
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Tip
27 Apr 2023
7 generative AI challenges that businesses should consider
The promise of revolutionary, content-generating AI models has a flip side: the perils of misuse, algorithmic bias, technical complexity and workforce restructuring. Continue Reading
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Tip
25 Apr 2023
Examine the benefits of data center consolidation
Many data centers have too many assets. Data center consolidation can help organizations make better use of assets, cut costs, and improve security and compliance. Continue Reading
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Definition
24 Apr 2023
systems operator (sysop)
In IT, a systems operator (sysop) is a person who runs computer servers and other devices on a daily basis in a data center. Continue Reading
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Definition
24 Apr 2023
keystone jack
A keystone jack is a female connector used in audio, video and data communications. It serves as a receptacle for a matching plug, which is a male connector of the same type as the jack. Continue Reading
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Definition
21 Apr 2023
Build, operate, transfer (BOT)
Build, operate, transfer (BOT) is a project management technique where a company hires a third-party firm to create a new subsidiary or product. Continue Reading
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Definition
20 Apr 2023
WinZip
WinZip is a software product used to archive, compress and encrypt files in a variety of archive formats for more efficient storage and distribution. Continue Reading
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Definition
20 Apr 2023
Microsoft Exchange Online Protection (EOP)
Microsoft Exchange Online Protection (EOP) is a cloud-based service that provides email filtering designed to protect organizations against spam, malware, and other email-based threats. Continue Reading
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Tip
19 Apr 2023
7 top generative AI benefits for business
This rapidly evolving artificial intelligence field has the potential to help organizations quickly generate content, improve customer service and develop new products. Continue Reading
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Tip
19 Apr 2023
Tips to avoid a bumpy Exchange 2010 migration to Office 365
Now that Exchange Server 2010 and Exchange 2013 are legacy products, administrators should make the push to migrate to avoid becoming the next ransomware target. Continue Reading
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Definition
19 Apr 2023
Microsoft Hybrid Configuration Wizard
The Microsoft Hybrid Configuration Wizard (HCW) is a tool provided by Microsoft to help organizations set up and configure a hybrid deployment between their on-premises Exchange Server and Exchange Online, which is part of Microsoft 365. Continue Reading
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Definition
19 Apr 2023
traceroute
Traceroute is a command-line utility that returns information about the communication route between two nodes on an Internet Protocol (IP) network. Continue Reading
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Definition
14 Apr 2023
Apache
In computers, the Apache Software Foundation is a nonprofit organization dedicated to maintaining many open source software projects. Continue Reading
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News
14 Apr 2023
Tech pricing dips slightly in March as broader PPI declines
Servers, storage and professional services all saw decreases in the U.S. government's latest inflation update. Will prices continue to drop or repeat last year's volatility? Continue Reading
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Definition
14 Apr 2023
reactance
Reactance is a form of opposition generated by components in an electric circuit when alternating current (AC) passes through it. Continue Reading
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Definition
13 Apr 2023
prototype
A prototype is an early version of a product from which future versions are developed. Continue Reading
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News
11 Apr 2023
Microsoft mends Windows zero-day on April Patch Tuesday
What's old is new again as multiple security updates from the past made a comeback this month to push the total number of vulnerabilities addressed to 102. Continue Reading
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Definition
11 Apr 2023
operational-level agreement (OLA)
An operational-level agreement (OLA) is a contract that defines how various IT groups within a company plan to deliver a service or set of services. Continue Reading
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Definition
11 Apr 2023
word (in computing)
In computer architecture, a word is a unit of data of a defined bit length that can be addressed and moved between storage and the computer processor. Continue Reading
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Definition
10 Apr 2023
organizational unit (OU)
An organizational unit (OU) can refer to different things depending on the context, such as an organizational group within a company that is intended to accomplish a specific business function. Continue Reading
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Feature
10 Apr 2023
IT spending priorities point to cyber, cloud and data
TechTarget's survey of IT professionals underlines the continued importance of security and cloud initiatives, as well as increased interest in data management and governance. Continue Reading
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Definition
10 Apr 2023
transport layer
The transport layer is Layer 4 of the Open Systems Interconnection (OSI) communications model. It is responsible for ensuring that the data packets arrive accurately and reliably between sender and receiver. Continue Reading
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Definition
10 Apr 2023
session layer
The session layer is Layer 5 of the OSI communications model. It is the long-lived logical connection that persists between endpoints over time. Continue Reading
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Definition
06 Apr 2023
Windows Admin Center
Windows Admin Center (WAC), formerly Microsoft Project Honolulu, is a browser-based management tool from Microsoft that allows administrators to manage Windows servers and clusters from a centralized, graphical user interface. Continue Reading
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Definition
06 Apr 2023
Agile Manifesto
The Agile Manifesto is a document that identifies four key values and 12 principles that its authors believe software developers should use to guide their work. Continue Reading
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Definition
04 Apr 2023
Pentium
Pentium is a widely used series of microprocessors developed by Intel Corporation. Continue Reading
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Definition
04 Apr 2023
Outlook Anywhere
Microsoft Outlook Anywhere is a software feature that lets clients using Outlook 2010, Outlook 2007, or Outlook 2003 connect to the Microsoft Exchange server and access their email from outside the corporate domain without having to use a virtual private network (VPN). Continue Reading
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Guest Post
28 Mar 2023
3 strategies CIOs can use to improve IT's efficiency
In uncertain times, CIOs need to take appropriate measures to improve IT efficiency. These practical strategies can also strengthen an organization's long-term goals. Continue Reading
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Feature
28 Mar 2023
Top 10 enterprise technology trends for 2023
IT investments underpin an organizational performance and help businesses gain a competitive edge. That's why CIOs and IT leaders should know the top enterprise tech trends. Continue Reading