Digital transformation
Digital transformation is a means of using digital technologies to innovate operations, products, services and processes and improve employee and customer experience. Here you can read news, guides and tips on how to lead digital transformation efforts. Learn how blockchain, AI, automation technologies and other tech fits into transformation projects.
Top Stories
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Feature
20 Dec 2024
The top 5 content management trends in 2025
AI technology continues to shape the content management market. It underpins top trends in 2025, like generative AI, agentic AI and predictive analytics. Continue Reading
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News
02 Dec 2024
Editor's Note: Expansion means broader expert coverage for you
Starting today, the new Informa TechTarget will double editorial coverage, broaden topics covered, deliver deeper expert insights to tech content consumers. Continue Reading
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Definition
12 May 2022
consumerization of IT
The consumerization of IT refers to how software and hardware products designed for personal use migrated into the enterprise and were used for work purposes. Continue Reading
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News
12 May 2022
MIT Sloan innovation startups pursue AI at scale
Modzy and Snowplow are among the early-stage companies aiming to move AI from science project to enterprise asset. Success will let businesses reap the benefits of the technology. Continue Reading
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Tip
10 May 2022
4 types of information technology cultures explained
How the CEO and other top leadership view the IT department has a major impact on how CIOs should make their business cases for new technology. Continue Reading
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News
04 May 2022
Cal Poly Pomona pursues digital student experience
The public university's digital experience initiative, which builds upon its use of ServiceNow, aims to help students focus on their education rather than administrative tasks. Continue Reading
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Answer
04 May 2022
How will VR collaboration transform meetings?
It may be too soon for virtual reality to play a role in how companies conduct business meetings, but it's not too early to understand its benefits. Continue Reading
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Definition
28 Apr 2022
business transformation
Business transformation is a term used to describe what happens when a company makes fundamental changes to how it operates. Continue Reading
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Feature
27 Apr 2022
Bolstered BPMN standard is core of new BPM+ ecosystem
BPMN, now part of the expansive BPM+ ecosystem, has been updated with new capabilities to handle complex business processes and the use of advanced technologies. Continue Reading
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Feature
22 Apr 2022
Top 7 metaverse tech strategy do's and don'ts
Technology and business leaders must be strategic when entering the new world of metaverse projects. Here are critical tips that help provide guidance. Continue Reading
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News
21 Apr 2022
Ukrainian company offers lesson in IT resilience
Keiki, a product development company, uses remote collaboration tools and cloud resources to continue operations and keep its educational apps in the hands of children. Continue Reading
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Definition
19 Apr 2022
TED talk
A TED talk is a recorded public-speaking presentation that was originally given at the main TED (technology, entertainment and design) annual event or one of its many satellite events around the world. Continue Reading
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Definition
18 Apr 2022
IT asset management (ITAM)
IT asset management (ITAM) is a set of business practices that combines financial, inventory and contractual functions to optimize spending and support lifecycle management and strategic decision-making within the IT environment. Continue Reading
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Definition
11 Apr 2022
IT innovation
IT (information technology) innovation in an enterprise is about using technology in new ways, where the result is a more efficient organization and an improved alignment between technology initiatives and business goals. Continue Reading
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News
06 Apr 2022
Gartner IT spending forecast cites higher service prices
CIOs can expect a rate hike as service providers offer their employees more competitive salaries amid talent shortages, higher attrition and soaring utilization rates. Continue Reading
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Definition
05 Apr 2022
digital enterprise
A digital enterprise is an organization that uses technology as a competitive advantage in its internal and external operations. Continue Reading
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News
31 Mar 2022
Tech companies in Ukraine open economic front in Russian war
Developers and engineers serve as an economic bulwark in the country's battle for survival. The regional reshuffling of talent, meanwhile, could spell higher costs for IT buyers. Continue Reading
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News
23 Mar 2022
Metaverse platforms offer opportunity and risk for CIOs
Accenture's recent Technology Vision event underscored the transformational possibilities of virtual worlds, but also pointed to security and safety challenges. Continue Reading
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Feature
22 Mar 2022
The CIO's key role in environmental sustainability
With climate concerns growing by the day, technology leaders are critical to driving sustainability initiatives. Here's advice on getting those started and aligning with the business. Continue Reading
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News
22 Mar 2022
3 IT services partners win top projects awards
Computools, Mission and Vandis captured SearchITChannel's 2021 Top Projects Awards, which recognize innovation and business benefits in partner-customer engagements. Continue Reading
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Feature
15 Mar 2022
Digital transformation projects rekindle innovation, for now
IT leaders began the year with the wind at their backs, building on investments made during the pandemic and focusing anew on innovation. Can it last amid the fog of war? Continue Reading
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Feature
15 Mar 2022
The CIO's guide to understanding the metaverse
Metaverse definitions vary as do predictions on when it will arrive. But smart CIOs should familiarize themselves with the concept and ways it might affect their company. Continue Reading
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Definition
14 Mar 2022
Adobe Flash Player
Adobe Flash Player is software used to stream and view video, audio, multimedia and Rich Internet Applications on a computer or supported mobile device. Continue Reading
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News
11 Mar 2022
Tech firms relocate Ukrainian developers
Companies tapping Ukrainian coding talent are working to relocate employees willing to move. Tech firms, in the longer term, may need to rethink resiliency plans due to the war. Continue Reading
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Feature
09 Mar 2022
5 ways to boost IT efficiency during the new normal
IT departments were overloaded with work before the pandemic, and since it started have been challenged to do more with less. Learn some potentially overlooked ways to support that. Continue Reading
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Feature
08 Mar 2022
Technology service providers enter a golden age
The good -- the digital transformation project is now a priority. The bad -- IT is short staffed, equipment is back-ordered and everyone is burnt out. Who will do the work? Continue Reading
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Definition
28 Feb 2022
risk assessment framework (RAF)
A risk assessment framework (RAF) is a strategy for prioritizing and sharing information about the security risks to an information technology (IT) infrastructure. Continue Reading
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Feature
25 Feb 2022
Enhancing the efficiency of remote team communication
Successful remote team communication requires thoughtfully examining how teams use collaboration tools and designing interactions that improve the efficiency of remote teams. Continue Reading
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Feature
25 Feb 2022
Remote communication best practices need mindful approach
Authors Matthew Skelton and Manuel Pais discuss how to apply the lessons from their 'Remote Teams Interactions Workbook' to develop remote communication best practices for teams. Continue Reading
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News
24 Feb 2022
Digital leaders open gap on digital laggards
A Boston Consulting Group report reveals that 30% of large enterprises are on the path to becoming 'digital incumbents' while the remainder risk falling behind. Continue Reading
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News
11 Feb 2022
Digital transformation acceleration drives cloud spend
Recent research points to a continuation of the enterprise IT projects -- many built on cloud technology -- that emerged in the second half of 2020; more IT channel news. Continue Reading
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Feature
10 Feb 2022
Sustainability in business practices: What IT should know
Bjoern Stengel, global sustainability research lead at IDC discusses the trends he's seeing in the use of sustainable tools and technologies and what leaders need to focus on. Continue Reading
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Feature
08 Feb 2022
Creating a more sustainable IT department
Technology leaders share some of the ways they're focused on lowering their carbon footprint and helping their companies advance sustainability goals. Continue Reading
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Tip
31 Jan 2022
Top 3 ways to overcome automation barriers
Understanding and addressing what can go wrong is an important step in any successful initiative, and that's especially true when it comes to automation efforts. Continue Reading
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Guest Post
31 Jan 2022
2022 predictions include more cloud offerings, more breaches
Service providers must stay abreast of the forces shaping the market. Dave Sobel revisits his 2021 predictions to assess how accurate they were and dives into predictions for 2022. Continue Reading
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Feature
28 Jan 2022
CIOs: Nominate your IT services partners for project award
Here's your opportunity to recognize an MSP, IT consultancy, systems integrator or other tech service provider that made a difference to your organization in 2021. Continue Reading
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Tip
26 Jan 2022
Learn 4 key types of enterprise automation technologies
Low-code, iPaaS, declarative automation and traditional scripting are all important methods of automating business processes. Learn how each can help. Continue Reading
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Definition
24 Jan 2022
Ethereum
Ethereum is an open source, distributed software platform based on blockchain technology. Continue Reading
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Tip
21 Jan 2022
Digital twinning use cases strengthen with AR, VR
More business leaders are realizing that digital twinning plus augmented reality and virtual reality helps them advance their digital transformation efforts. Take a look at how. Continue Reading
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Feature
21 Jan 2022
New book explores business benefits of immersive technology
Immersive technologies will transform business, with weighty consequences for the global economy. Learn what extended reality can do in this book excerpt by PwC's XR chief. Continue Reading
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News
20 Jan 2022
IT spending trends point to CIO innovation
Gartner's global forecast calls for a resumption of longer-term technology projects in 2022, with hyperautomation and AI on the anticipated IT agenda. Continue Reading
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Opinion
12 Jan 2022
Digitally mature companies drive innovation, IT spend
CIOs pushing on with their digital transformation projects will seize new opportunities in the coming year, with cybersecurity, cloud and AI among the areas for investment. Continue Reading
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Tip
11 Jan 2022
How cloud content migration leads to digital transformation
Cloud migration became inevitable as organizations embraced remote work due to the COVID-19 pandemic. Learn how cloud migration can benefit digital transformation strategies. Continue Reading
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Feature
10 Jan 2022
Quickbase CIO talks low-code roadmap, MCF Tech acquisition
Quickbase CIO Deb Gildersleeve discusses the growing use of low-code platforms, its recent services acquisition, and what's on the company's roadmap for 2022. Continue Reading
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Feature
06 Jan 2022
CIOs can avoid tech hype with business-IT alignment
Falling prey to emerging tech hype can lead to failed projects, wasted dollars and worse. Here is a framework for viewing technology in the right way. Continue Reading
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Tip
29 Dec 2021
Considerations to make an IoT web app
Despite the popularity of mobile apps, organizations may opt for IoT web apps for their ease of use and capability of handling and processing a large amount of data. Continue Reading
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Tip
23 Dec 2021
5 steps to crafting a successful automation strategy
IT leaders who bypass strategy and go straight to selecting automation tools are courting failure. Here's how to move toward enterprise automation successfully. Continue Reading
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Tip
22 Dec 2021
Cybersecurity asset management takes ITAM to the next level
Security pros need to focus on cybersecurity asset management for devices, services and the vendors that can help. Use our checklist to find out how and where to start. Continue Reading
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Definition
22 Dec 2021
BPEL (Business Process Execution Language)
BPEL (Business Process Execution Language) is an XML-based language that allows web services, APIs and human processes in a service-oriented architecture (SOA) to interconnect and share data in a business workflow. Continue Reading
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Tip
09 Dec 2021
How to build a better CIO-CMO relationship
Marketing and information technology are both critical to an organization's success. Here's important advice on how each department's top leaders can forge a strong partnership. Continue Reading
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Feature
06 Dec 2021
Agility and resiliency vital to digital-first business models
For enterprises transforming their business models, ServiceNow's Yoav Boaz explains how Disney and Peloton reinvented themselves and thrived during the COVID-19 pandemic. Continue Reading
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Feature
24 Nov 2021
Hyperautomation technology speeds digital transformation
To businesses plotting a digital transformation course, ServiceNow's Yoav Boaz says hyperautomation is instrumental in consolidating siloed processes and smoothing workflows. Continue Reading
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Feature
22 Nov 2021
6 steps to create a CIO-CEO strategic partnership
The pandemic pushed CIOs to the head of the C-suite table. Here's how they can keep that respect and power and create true partnership with their CEO. Continue Reading
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Feature
22 Nov 2021
How CIOs can improve employees' digital fluency quotient
Most companies need technology to thrive, so it's important the workforce has a high digital fluency quotient. Learn how CIOs can help build tech savvy throughout the company. Continue Reading
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Feature
16 Nov 2021
7 steps to a successful digital transformation journey
ServiceNow's Yoav Boaz defines evolutionary vs. revolutionary approaches to business modeling and proposes a step-by-step digital transformation roadmap for businesses to follow. Continue Reading
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Guest Post
15 Nov 2021
Business capabilities must define transformation efforts
Moving toward business and digital transformation depends on a clear understanding of business capabilities and how they should function in the future. Continue Reading
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Feature
11 Nov 2021
Why the CIO-CFO relationship is key to digital success
CIOs and CFOs haven't always gotten along. But with digital transformations now dominating budgets, business success depends on their ability to work together. Continue Reading
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Definition
29 Oct 2021
gap analysis
A gap analysis is a method of assessing the performance of a business unit to determine whether business requirements or objectives are being met and, if not, what steps should be taken to meet them. Continue Reading
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Tip
28 Oct 2021
Top 3 enterprise automation myths CIOs should know
Business automation offers organizations a number of potential benefits. But first, IT leaders should separate the facts from the myths. Continue Reading
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Guest Post
13 Oct 2021
How to harness the disruption of hyperautomation
Hyperautomation technologies will disrupt business and IT operations, but smart organizations can use them as fuel for successful transformation. Continue Reading
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Definition
05 Oct 2021
ebXML (Electronic Business XML)
EbXML (Electronic Business XML or e-business XML) is a project to use the Extensible Markup Language (XML) to standardize the secure exchange of business data. Continue Reading
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Guest Post
04 Oct 2021
3 hybrid work strategy tips CIOs and IT need now
Moving to a hybrid work model presents a number of challenges for companies. Here's how IT leaders can help overcome obstacles and support success. Continue Reading
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Guest Post
01 Oct 2021
Trials of pandemic-driven enterprise tech modernization
Organizations are redefining their digitalization strategies in the wake of the pandemic. For CIOs, this means confronting the challenges that come with modernization. Continue Reading
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Definition
30 Sep 2021
XACML (Extensible Access Control Markup Language)
XACML (Extensible Access Control Markup Language) is an attribute-based access control policy language (ABAC) or XML-based language, designed to express security policies and access requests to information. Continue Reading
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Guest Post
15 Sep 2021
3 enterprise uses for virtual reality
As enterprise adoption of virtual reality increases, CIOs are choosing the best ways to use the technology to gain a competitive edge. Here are three use cases to consider. Continue Reading
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Guest Post
08 Sep 2021
3 keys to transforming your business with hyperautomation
The advancement of hyperautomation allows businesses to dramatically change how they operate and their ultimate success, if they take the right approach. Continue Reading
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Definition
20 Aug 2021
cognitive automation
Cognitive automation describes diverse ways of combining artificial intelligence (AI) and process automation capabilities to improve business outcomes. Continue Reading
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Guest Post
17 Aug 2021
How IT can enable long-term hybrid remote work
Hybrid work is here to stay. To keep employees happy and productive, CIOs should partner with stakeholders companywide to design a hybrid remote program suitable for the long term. Continue Reading
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Feature
30 Jul 2021
Inside look at Equifax's $1.5B digital transformation journey
A massive digital transformation effort at Equifax is gaining momentum. CTO Bryson Koehler talks about overhauling data environments, infrastructure, applications and more. Continue Reading
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Guest Post
02 Jul 2021
The mirrored world: What are the benefits of digital twins?
Building digital twins is the first step on the path to the mirrored world for businesses. Leaders are bringing together data and intelligence, creating an agile, connected future. Continue Reading
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Feature
18 Jun 2021
9 digital experience monitoring vendors to watch
Demand for monitoring and managing digital experiences is growing. Knowing the vendors and products available to businesses will help leaders make the right choice. Continue Reading
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Tip
16 Jun 2021
4 tips for CIOs managing agile teams
By definition, agile teams are flexible and potentially tough to predict. So, how do you manage them? Here are four tips to help CIOs and other IT leaders get started. Continue Reading
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Feature
09 Jun 2021
Navigating 7 digital experience monitoring challenges
Evaluating both customer and employee digital experience is increasingly valuable in the enterprise. Leaders will need to plan for the challenges that come with this new technology. Continue Reading
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Guest Post
28 May 2021
Technology is the easy part, it's the process of change that's hard
CIOs may have a handle on harnessing technology, but to truly be digital IT leaders, they need to focus on the multifaceted process of business transformation. Continue Reading
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News
26 May 2021
Winning CIOs crack the code of business-IT alignment
The five finalists for the 2021 MIT Sloan CIO Leadership Award have hit upon a straightforward way to achieve business-IT alignment: Be the business. Continue Reading
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Feature
20 May 2021
What CIOs need to know about digital experience monitoring
As evaluating user and employee digital experience becomes more common, CIOs need to learn how the technologies work and what they stand to gain by implementing DEM. Continue Reading
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Tip
19 May 2021
5 tips on how to build agile teams in the new workplace
As business leaders begin looking into ways to become more agile in the workplace, we're diving into how they can effectively create agile teams for any given project. Continue Reading
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Tip
18 May 2021
4 agile team best practices to follow in the enterprise
Agile teams can help businesses respond to change more quickly, which is crucial in today's digital age. According to experts, these are the best practices to follow. Continue Reading
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Report
17 May 2021
Ultimate guide to RPA (robotic process automation)
This comprehensive guide to robotic process automation explains what RPA is, where it's being deployed and how this disruptive technology is changing how work gets done. Continue Reading
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Guest Post
14 May 2021
Rethink IT performance management with a simplified, objective approach
Performance management can be daunting for IT organizations but it doesn't have to be. Here's how business execs can take on a more simplified, objective and effective approach. Continue Reading
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Feature
11 May 2021
What's the difference between RPA and IPA?
RPA and IPA can work in tandem to expand the scope of your process automation strategy. But first, it's important to understand their key differences. Continue Reading
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Tip
11 May 2021
RPA vs. BPA vs. DPA: Compare process automation technologies
Enterprise leaders have a choice of business process automation technologies. We delve into three top options and zero in on key differences. Continue Reading
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Feature
07 May 2021
With accelerated digital transformation, less is more
Ramping up digital transformation to take on problems such as COVID-19 shouldn't mean running up huge numbers of projects. CIOs argue for a focused approach and crystalized tech. Continue Reading
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Feature
29 Apr 2021
What are the benefits of cognitive automation?
As CIOs embrace more automation tools like RPA, they should also consider utilizing cognitive automation for higher-level tasks to further improve business processes. Here's why. Continue Reading
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Feature
23 Apr 2021
National Grid CIO champions data-driven business strategy
Andi Karaboutis, group chief information and digital officer at National Grid, discusses the ways in which she's utilizing data and emerging tech like AI to fuel business growth. Continue Reading
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Feature
23 Apr 2021
The future of e-commerce: Trends, tips, traps to avoid
The term 'e-commerce' has been around for decades. What does it mean for today's businesses? Not what it did in the 1990s -- or even a mere 12 months ago. Continue Reading
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Feature
16 Apr 2021
Hybrid care is healthcare's future
Hybrid care is neither digital nor physical, neither in-office nor at home. Instead, it's a little of everything, and one health IT leader thinks it's where healthcare is headed. Continue Reading
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Guest Post
07 Apr 2021
Turning data into actionable insights with machine learning
To help make better use of data and analytics, we're diving into how companies can infuse ML-produced actionable insights into their decision-making workflows. Continue Reading
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Podcast
30 Mar 2021
What is the status of quantum computing for business?
In this episode of Today I Learned (about data), we discuss the status of quantum computing, its current challenges and when businesses can expect to use it in their day-to-day operations. Continue Reading
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Feature
22 Mar 2021
How to measure the success of agile transformation
In his new book 'Sooner, Safer, Happier,' Jonathan Smart dives into the ways in which organizations can achieve better outcomes through business agility. Continue Reading
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Tip
09 Mar 2021
14 need-to-know tips for digital transformation success
What separates a successful digital transformation implementation from a recipe for disaster? These 14 tips will help ensure your DX efforts result in business improvement. Continue Reading
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Tip
09 Mar 2021
10 ways the pandemic changed digital transformation
The pandemic has brought lasting changes to how companies do business. Here are 10 important ways in which COVID-19 affected digital transformation initiatives. Continue Reading
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Tip
08 Mar 2021
The importance of culture in digital transformation
Trying to accomplish digital transformation without the right culture could result in failure to launch. Here are five steps you need to take to get off the ground. Continue Reading
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Feature
02 Mar 2021
The future of trust will be built on data transparency
In a digital economy fueled by AI, data transparency is the new currency. Learn what IT leaders must do to bring trust and transparency to the enterprise, now and into the future. Continue Reading
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Feature
01 Mar 2021
What are the advantages and disadvantages of RPA?
While RPA offers several benefits in the enterprise, there are also a few drawbacks. According to experts, these are the top eight pros and five cons of RPA for organizations to consider. Continue Reading
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Guest Post
24 Feb 2021
4 ways to measure digital experience to drive tech optimization
As organizations adopt more technologies to strengthen business processes, it's important they factor in the ways they can measure the digital experience for employees and users. Continue Reading
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Tip
22 Feb 2021
Calculating cloud migration costs: What CIOs need to consider
As CIOs make the move to the cloud, they first must ensure they have the budget to do so. Here, we're diving into the pre-migration, migration and post-migration costs to consider. Continue Reading
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Guest Post
18 Feb 2021
Digital adoption a key success factor for organizations post-pandemic
Digital adoption platforms are slated to become a crucial aspect within organizations as they continue to undergo digital transformation to thrive in today's market. Here's why. Continue Reading
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Tip
12 Feb 2021
5 technology strategy tips for higher education CIOs
Higher education technology strategy isn't a one-size-fits-all, especially now. Here we offer five approaches for CIOs to strengthen operational success across institutions. Continue Reading
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Guest Post
08 Feb 2021
3 technology predictions for 2021
As IT leaders prepare their organizations for the year ahead, we're offering insights into the technology trends we predict will have the biggest impact. Continue Reading
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News
04 Feb 2021
The Open Group updates IT4IT, adds digital architect option
The Open Group zoned in on digital transformation initiatives with its new architecture certification option and IT4IT's 3.0 reference architecture update. Continue Reading
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Tip
28 Jan 2021
A cloud migration roadmap for CIOs
Migrating workloads to the cloud can be a daunting task -- but with a roadmap in place, CIOs are better equipped to make decisions that will help ensure the migration is a success. Continue Reading